Technical Support Jobs in New York City, NY

1,299,608 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

General Manager-Security Firm

Company: Urban Upbound

Location: Long Island City, NY

Posted Apr 17, 2025

Minimum requirements: Bachelor's Degree in Criminal Justice or related field with 7-10 years of supervisory/management experience in security or a related field…

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Movement Disorder Physician

Company: Hackensack Meridian Health

Location: Edison, Hackensack, and Neptune, New Jersey

Posted Apr 20, 2025

View Details Apply on healthecareers.com

AI Solution Business Analyst

Company: Macquarie Group Limited

Location: New York, NY

Posted Apr 16, 2025

Your role will involve documenting requirements with a focus on current state analysis, business problem statements, and stakeholder experiences.

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health system full time + 1 tags

Diabetes Nurse Practitioner

Company: Hackensack Meridian Health

Location: Neptune, New Jersey

Posted Apr 20, 2025

View Details Apply on healthecareers.com

Data Analyst, Global Partnerships & Content

Company: Meta

Location: New York, NY

Posted Apr 17, 2025

Understand partner performance, collaborating with key stakeholders to develop recommendations for measurement. 5+ years of experience in data analytics roles.

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Registered Nurse-Triage (Pediatrics)

Company: Weill Cornell Medicine

Location: New York, NY

Posted Apr 17, 2025

Current NYS RN registration and license. Under direction, assists physicians with triaging patient calls, health education/promotion, electronic medical record…

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Lead, Plastics and Technology

Company: World Economic Forum LLC

Location: New York, NY

Posted Apr 18, 2025

A bachelor's degree in a relevant field such as business administration, engineering, computer science, environmental science, economics, or a related…

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Assistant Manager HVAC & Electric

Company: Universal Studios Hollywood

Location: Universal City, CA

Posted Apr 18, 2025

More than 1 year experience in mechanical or electrical engineering. Coach and develop trade technicians with continuous improvement methodologies to trouble-…

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Part-time Sales Associate (West Village)

Company: Brooklinen

Location: New York, NY

Posted Apr 17, 2025

At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company…

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Elementary Special Education Teacher (25-26)

Company: Explore Schools

Location: Brooklyn, NY

Posted Apr 17, 2025

Continued education support: staff are eligible to receive scholarship funds towards qualifying certification costs or higher education tuition.

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Project Accountant

Company: Avdoo & Partners Development

Location: New York, NY

Posted Apr 18, 2025

Prepare and distribute monthly and quarterly financial reporting packages (income statements, balance sheets, cash flow statements) to internal stakeholders and…

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Distinguished Engineer - Finance Technology

Company: Capital One

Location: New York, NY

Posted Apr 16, 2025

Role models and mentors, helping to coach and strengthen the technical expertise and know-how of our engineering and product community.

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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