Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Sous Chef

Company: The Smith

Location: New York, NY

Posted Oct 04, 2025

Provides feedback and guidance focusing on support and hospitality, ensuring that all team members have the tools to succeed. 401K plan with company match.

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Office & Facilities Assistant

Company: Rose Associates

Location: New York, NY

Posted Oct 03, 2025

Provide professional coverage at the front desk when needed, including greeting visitors, granting access, answering phones, and coordinating with building…

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academic paid time off research

SIUH Chair of Surgery

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Oct 04, 2025

View Details Apply on healthecareers.com

Cloud Engineer

Company: Atrium Staffing

Location: New York, NY

Posted Oct 04, 2025

Bachelor's degree in Computer Science, Information Technology, or a related field is required. Professional development budget and certification reimbursement.

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relocation assistance mentorship wellness program

Director of Advanced Heart Failure

Company: Albany Medical Center

Location: Albany, New York

Posted Oct 04, 2025

View Details Apply on healthecareers.com

Boiler Repair Welder

Company: The Blue Collar Recruiter of Philadelphia

Location: New York, NY

Posted Oct 03, 2025

The company provides expertise in boiler repair, cleaning, inspections, water treatment, welding, fabrication, and a full range of related services for all…

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Brand and Engagement Senior Associate

Company: Macquarie Group Limited

Location: New York, NY

Posted Oct 03, 2025

2 days of paid volunteer leave and donation matching. Comprising two pillars – Financial Management, and People and Engagement – it is responsible for managing…

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Information Security Education Analyst

Company: Take-Two Interactive Software, Inc.

Location: New York, NY

Posted Oct 03, 2025

Advanced experience with graphic design tools and a strong eye for impactful, brand-aligned design. Draft clear and concise security communications that…

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Data Governance Analyst

Company: Munich RE

Location: New York, NY

Posted Oct 03, 2025

A successful individual will have a strong foundational business and technical knowledge of data governance and management concepts using both current and…

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Warehouse Vault Attendant

Company: GardaWorld Cash

Location: Long Island City, NY

Posted Oct 03, 2025

We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing,…

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sign-on bonus hospital health system

Ophthalmologist to join its practice in Downtown Brooklyn!

Company: Mount Sinai Health System

Location: Brooklyn, New York

Posted Oct 04, 2025

View Details Apply on healthecareers.com

Cyber Risk Analyst, AVP

Company: Apple Bank for Savings

Location: New York, NY

Posted Oct 03, 2025

A bachelor’s degree in computer science, information systems management, or a related discipline is preferred; alternatively, demonstrated equivalent experience…

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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