Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Frontend Engineer

Company: Odyssey

Location: New York, NY

Posted Oct 03, 2025

You’ll work side-by-side with our product, design, and engineering teams to build polished, scalable, and user-friendly interfaces that make accessing education…

Custodial/ Janitor Worker

Company: St Nicks Alliance

Location: Brooklyn, NY

Posted Oct 03, 2025

Pick up and deliver supplies and materials to classrooms, the kitchen and offices. Clean and prepare Kitchen/cafeteria for the use by staff and other…

Guest Services Manager

Company: Furnished Quarters

Location: New York, NY

Posted Oct 03, 2025

Bachelor’s degree in hospitality, business, or a related field required. Excellent communication skills with the ability to adapt tone for guests, staff, and…

Senior Cloud Engineer

Company: Atrium Staffing

Location: New York, NY

Posted Oct 03, 2025

By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners.

Presentation Designer (Investment Banking) - 2nd Shift (On-site)

Company: RR Donnelley

Location: New York, NY

Posted Oct 03, 2025

Proficiency with design and data visualization tools, including Adobe Creative Suite (Illustrator, Photoshop, etc.). High proficiency in Microsoft PowerPoint.

City Custodial Assistant

Company: OFF OF PAYROLL ADMINISTRATION

Location: Manhattan, NY

Posted Oct 03, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Sr. Salesforce Architect with State/ Federal Agency experience

Company: Donnelly & Moore Corporation

Location: New York, NY

Posted Oct 03, 2025

Salesforce Chief Technology Officer (CTO) from Salesforce professional services with a minimum of 5 years' experience in Gov Cloud environments.

Oiler

Company: DEPT OF PARKS & RECREATION

Location: New York, NY

Posted Oct 03, 2025

There may be certain age requirements to obtain this license. As a prospective employee of the City of New York, you may be eligible for federal loan…

Graphic Designer - PVH Corp.

Company: PVH

Location: New York, NY

Posted Oct 03, 2025

Stay current with design trends, design technologies, and emerging design styles. Excellent understanding of typography, graphic design, color, image, visual…

Electrician

Company: Newland Electrical Inc.

Location: Jamaica, NY

Posted Oct 03, 2025

Licensing: Valid electrician’s license or certification (as per state requirements). Proficiency in using diagnostic tools, hand tools, and power tools.

Distinguished AI Engineer

Company: Capital One

Location: New York, NY

Posted Oct 03, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Data Scientist - Commercial

Company: Squarespace

Location: New York, NY

Posted Oct 03, 2025

Strong experience communicating data science solutions to both technical and non-technical audiences. We collaborate to develop and integrate data science…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages