Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Solutions Lead

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 30, 2025

NEC Digital Studio is seeking an experienced Solution Architect to join their team. The role involves leading architecture design for client solutions, participating in RFIs and bids, collaborating with various teams, advocating for appropriate technologies, maintaining client relationships, and continuously improving solution offerings. The ideal candidate should have extensive experience in Solution Architecture, technical expertise in AWS and Azure, public sector insight, strong English language skills, and problem-solving abilities. NEC offers impactful work, an innovative environment, professional growth opportunities, and a dynamic culture.

QA Engineer

Company: United Tech

Location: Other US Location

Posted Jan 30, 2025

The company is seeking a skilled QA Engineer to join their expanding web QA team. The role involves testing web applications, creating test documentation, and ensuring high quality for core applications and CRM systems. The product is a global communication platform launched in 2020, handling high traffic efficiently. The ideal candidate should have hands-on experience in web application testing, API testing, database skills, and familiarity with Linux commands. The company offers a supportive work environment, flexible scheduling, modern equipment, and opportunities for professional growth.

Lead Cloud Architect

Company: Jellyfish (jellyfish.com)

Location: Other US Location

Posted Jan 30, 2025

Jellyfish, a global digital marketing agency, is seeking a Cloud Strategy Lead for their Copenhagen office. The role involves using cloud and data architecture expertise to guide marketing leaders in identifying technology-driven opportunities, leading cloud transformation projects, and designing robust, scalable, and secure cloud solutions. The ideal candidate should have Google Cloud Platform certifications, hands-on experience with GCP services, and experience designing multicloud architectures for marketing data pipelines. Jellyfish emphasizes skills, expertise, and behavioral attributes over years of experience and traditional degrees. The company offers a collaborative work environment, flexible working hours, and opportunities for career growth.

Finance Systems Administrator

Company: Gousto

Location: Other US Location

Posted Jan 30, 2025

Gousto, a rapidly growing UK-based recipe box company, is seeking a System Administrator to join their Finance team. The role involves managing purchase orders, transfer orders, and GRNI clearing processes, as well as supporting strategic business projects and BAU activities. The ideal candidate should have an understanding of stock flow, previous systems administration experience, and the ability to prioritize and work at pace. Gousto values inclusivity and diversity, offering flexible work arrangements and a supportive environment.

Senior Product Compliance Expert

Company: Emma – The Sleep Company

Location: Other US Location

Posted Jan 30, 2025

Emma, the world's largest D2C sleep brand, is seeking a Product Compliance Manager with at least 5 years of experience. The role involves ensuring products meet international compliance standards, collaborating with cross-functional teams, conducting risk assessments, maintaining documentation, managing suppliers, and continuously improving compliance processes. The company offers an entrepreneurial culture, career growth opportunities, and the chance to work on exciting projects with an international team.

Engineering Manager - Customer Experience (m/f/d)

Company: Flink

Location: Other US Location

Posted Jan 30, 2025

Flink, a leading quick commerce company in Europe, is seeking an Engineering Manager for the Customer Experience team. The role involves leading a cross-functional team responsible for customer profile management, authentication, compliance, and preference customization. The ideal candidate should have 3+ years of experience in building customer-facing applications and websites, and 2+ years of experience as an engineering leader. The company offers a competitive benefits package, including a €1000 annual LampD budget, 26 days of vacation, a mobility budget, and a cool discount on Urban Sports Club membership. Flink is committed to diversity and equal opportunities.

Virtual Assistant (ISI0001)

Company: hammerjack

Location: Other US Location

Posted Jan 30, 2025

The Virtual Assistant role involves providing remote support to business professionals, conducting research, managing client data, and handling various administrative tasks. The role requires 12 years of experience, strong organizational skills, and the ability to work independently. Insurance experience is a must. Responsibilities include managing client emails, preparing insurance quotations, handling claims, and managing email marketing campaigns.

Human Resources Coordinator

Company: EQ Bank | Equitable Bank

Location: Other US Location

Posted Jan 30, 2025

Equitable Bank, a Canadian Challenger Bank, is seeking an HR Coordinator to support the human resources department. The role involves HR administration, onboarding, and project work. The ideal candidate should have postsecondary education in HR, Math, Analytics, or Reporting, and at least 1 year of HR experience. They should be resourceful, results-oriented, and have excellent communication and interpersonal skills. Equitable Bank offers competitive benefits, a barrier-free work environment, and a commitment to diversity and inclusion.

Intermediate Quality Assurance Engineer

Company: Edify Software Consulting

Location: Other US Location

Posted Jan 30, 2025

Edify is a highly-ranked IT company in Costa Rica and Central America, specializing in education technology. They offer creative and robust solutions for various clients, including major corporations, startups, educational institutions, and nonprofit organizations. The company promotes a friendly and cooperative culture, emphasizing work-life balance. The job description involves analyzing, designing, developing, maintaining, and evaluating software system components, supporting the team in identifying testing needs, and ensuring quality control processes are followed. Required skills include object-oriented, functional, procedural, and asynchronous programming paradigms, software engineering processes, software quality assurance, automated testing, system design patterns, and documentation. Previous experience with tools like Selenium, JMeter, TestNG, Maven, Gradle, and knowledge of Agile methodologies are desirable. The company offers benefits such as 100% remote work, digital nomad support, health insurance, educational assistance, and career development support.

Associate System Engineer

Company: Renesas Electronics

Location: Other US Location

Posted Jan 30, 2025

The job description involves working with advanced timing devices, creating Python automation tests, and collaborating with digital design and software teams. The ideal candidate should have an electrical engineering degree, Python programming experience, and understanding of object-oriented programming. Knowledge of analog and DC circuit design, lab equipment, and serial communications is preferred. Renesas, the employer, is a leading provider of embedded semiconductor solutions, offering opportunities for career growth and innovation in a flexible and inclusive work environment.

Front-End Developer (Vue.js)

Company: United Tech

Location: Other US Location

Posted Jan 30, 2025

The job posting is for a Senior FrontEnd Developer position at a global streaming platform. The role involves working with a professional team on an exciting project using Vue 3, Vite, and modern web technologies. The project follows Clean Architecture principles and includes CI/CD pipelines, Sentry for error tracking, automated testing, and Storybook for component documentation. The developer will have the opportunity to shape frontend architecture, improve performance, and collaborate closely with cross-functional teams. The ideal candidate should have 5+ years of frontend development experience, including 3+ years with Vue.js, strong knowledge of Vue 3, and proficiency in HTML5, CSS3, JavaScript ES6+, and TypeScript. The company offers a comfortable working environment, flexible schedule, modern equipment, and investment in professional development. The hiring process includes an intro call, tech interview, final interview, and reference check.

eBA Process Development Specialist

Company: Papara

Location: Other US Location

Posted Jan 30, 2025

Papara, a leading fintech company based in Turkey with over 20 million users, is seeking a software developer with experience in eBA Workflow, Document Management, and Microsoft .NET development environments. The company offers a fast-paced work environment, competitive salary, and a range of benefits including a learning budget, health insurance, and free access to Papara services. Papara emphasizes collaboration, continuous improvement, and a focus on user needs.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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