Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Engineering Lead

Company: Mudah.my

Location: Other US Location

Posted Jan 28, 2025

Carousell Group, a leading multicategory platform for secondhand goods in Greater Southeast Asia, is expanding its engineering strength to power business growth and build user-friendly products. The company is seeking a deeply technical, customer-focused Engineering Lead with 5+ years of industry experience, including handson engineering management. The role involves leading the development of high-quality, scalable products and systems, attracting and retaining great engineers, and collaborating with other engineering managers and engineers across multiple platforms and domains. The company offers a competitive salary, full benefits, and opportunities for professional growth and collaboration with global teams.

Sales Manager - Mid Market

Company: Centric Software

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a Sales Manager position in Australia, focusing on the Fashion & Apparel, Food & Beverage, and Cosmetics sectors. The role involves generating revenues, managing executive relationships, and presenting Centric PLM Solutions. Key responsibilities include driving complex solution sales, prospecting for business opportunities, and meeting revenue goals. The ideal candidate should have 3+ years of enterprise software sales experience, excellent presentation skills, and expertise in the Retail Fashion & Apparel or FMCG market. Australian or New Zealand citizenship or permanent residency is required, along with a willingness to travel interstate and occasionally further afield.

Strategic Sourcing Specialist

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 28, 2025

American Iron & Metal (AIM) is a globally recognized leader in the metal recycling industry, with over 125 sites and 4,000 employees worldwide. The company has maintained its success for eight decades due to dedicated employees and customer trust. AIM offers a competitive wage, benefits, and professional development opportunities. The Strategic Sourcing Specialist position, reporting to the Procurement Director, involves supporting AIM's procurement strategies, focusing on construction and engineering projects in Ontario and Northern USA. Responsibilities include developing and implementing procurement initiatives, sourcing qualified vendors, and ensuring project expectations are met. The ideal candidate should have a university degree in business, commerce, or equivalent procurement experience, with strong interpersonal skills and a proven track record of improving processes and increasing efficiency.

Helpdesk Specialist

Company: Papara

Location: Other US Location

Posted Jan 28, 2025

Papara, a leading fintech company based in Turkey with over 20 million users, is seeking a skilled IT professional to join their team. The role involves providing end-user support, managing Active Directory and Office 365 user accounts, and utilizing ITSM tools for inventory management. The company offers a competitive salary, professional development opportunities, and a range of benefits including a learning budget, health insurance, and free access to Papara services. Papara values innovation, teamwork, and a user-centric approach, with a focus on productivity and success.

Analyst, Secondaries

Company: CPP Investments

Location: Other US Location

Posted Jan 28, 2025

CPP Investments is a globally admired institutional investor managing over $600 billion in assets. The organization offers stimulating work in a fast-paced environment with global career development opportunities. As an Analyst, you will conduct fundamental investment research, assist in building recommendations, and monitor portfolio investments. The Secondaries group within the Private Equity department invests directly in the private equity secondaries market. Qualifications include an undergraduate degree, relevant work experience, strong research and analytical skills, and advanced computer skills. CPP Investments is committed to diversity and inclusion.

Engineering Manager

Company: Centric Software

Location: Other US Location

Posted Jan 28, 2025

The company is seeking an experienced engineering manager to lead a cross-functional team in delivering high-quality, impactful products. The role involves team leadership, mentorship, technical leadership, delivery process ownership, risk management, and problem-solving. The ideal candidate should have at least 8 years of software engineering experience, with 2+ years in a leadership or engineering management role. Strong proficiency in software development, experience with SaaS products, and a strong understanding of data-driven applications are required. Excellent interpersonal skills, clear communication, and a proactive, action-oriented mindset are also essential. The company offers a competitive salary, benefits, challenging projects, and opportunities for professional development.

Analyste, Secondaires

Company: CPP Investments

Location: Other US Location

Posted Jan 28, 2025

Join Investments RPC, a globally renowned and respected institutional investor managing over 600 billion dollars in assets for the Canada Pension Plan (CPP). As an Analyst, you'll conduct fundamental research on investments, formulate recommendations, implement investment strategies, and monitor and manage portfolio investments. The role involves developing a deep understanding of secondary transactions and products, compiling sectoral market data, participating in due diligence, preparing investment analyses, and managing multiple transaction teams. Qualifications include a relevant bachelor's degree, CFA certification, up to 3 years of relevant experience, strong research, analysis, financial modeling, problem-solving, and creative thinking skills, advanced technical and computational skills, excellent verbal and written communication, teamwork abilities, and a desire to live in Toronto with travel requirements. RPC Investments promotes diversity and equal access to employment opportunities based on capabilities.

0171 - Senior Product Engineer

Company: Electra.aero

Location: Other US Location

Posted Jan 28, 2025

Electra, a next-gen aerospace technology company, is seeking a dynamic Senior Product Engineer. The role involves supporting Electra's advanced programs, including the NASA AACES project, and defining the nine-passenger Ultra Short aircraft product. The ideal candidate should have a strong background in data analytics, market modeling, customer interfacing, and aviation products. The position requires a versatile person who can work hard, move fast, and adapt to various needs. The role will support Electra's product strategy team, continuously improve information flow, and be a critical force multiplier for product strategy and engineering teams.

280 - Sr. Analytic Developer

Company: ARSIEM Corporation

Location: Other US Location

Posted Jan 28, 2025

ARSIEM Corporation is a trusted partner to multiple US government agencies, offering reliable and cutting-edge technical solutions. They are currently seeking a Senior Analytic Developer to support a client in Ft Meade, MD. The role involves collaborating with customers to develop analytics from various data sources and maintaining current applications. The ideal candidate should have a Bachelor's degree, 8+ years of relevant experience, and proficiency in JAVA, Python, and Jupyter Notebooks. Knowledge of customer corporate tools and data repositories is preferred. The position requires an active TSSCI with a polygraph and US citizenship. ARSIEM is an Equal Opportunity Employer.

Associate Compliance Specialist

Company: CSC

Location: Other US Location

Posted Jan 28, 2025

CSC, a global business legal and financial services company, is seeking a Compliance Specialist for a hybrid role in London. The role involves supporting the Compliance team in a second line of defense role, focusing on KYC review processes, data analysis, and reporting suspicious activity. The ideal candidate should have a university degree, experience with capital markets and/or compliance, and at least 1 year of KYC experience. Strong organizational skills, attention to detail, and the ability to communicate professionally are required. CSC offers a dynamic work environment, career growth opportunities, and competitive benefits.

Java Engineer - 925

Company: ION Group

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a Java developer with a focus on financial software or portfolio management systems. The role involves designing, developing, and maintaining robust software solutions for portfolio accounting and management. The ideal candidate should have a Bachelor's degree in computer science or a related field, 5-8 years of Java development experience, and a solid understanding of portfolio accounting concepts. Familiarity with financial databases, APIs, and cloud services is preferred. The company is a leading provider of trading and workflow automation software, trusted by over 2000 corporations and 800 banks worldwide.

Manager, Knowledge & Content

Company: Wave HQ

Location: Other US Location

Posted Jan 28, 2025

Wave is a company that values small businesses and empowers their owners with a comprehensive financial management solution. The Customer Success team, led by a Manager Knowledge & Content, guides and supports entrepreneurs, aiming to transform customer support into a unique, special experience. The role involves leading a team in developing, maintaining, and optimizing customer and agent knowledge management and training programs. The ideal candidate should have 5+ years of experience in knowledge management, training, or content development, preferably within a customer support or CX environment, and a strong understanding of knowledge management systems.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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