Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Sales & Design Consultant

Company: California Closets BC

Location: Other US Location

Posted Jan 27, 2025

California Closets offers a career with growth opportunities, commission-based compensation, and comprehensive benefits. The role involves designing customized storage solutions, managing the sales cycle, and building client relationships. Prior sales experience, strong communication skills, and a passion for organization and design are required. The company culture is family-oriented, with opportunities for professional development and flexible work schedules.

Power BI Expert

Company: ING

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a BI System Engineer with 3+ years of experience in development and administration of BI systems, proficiency in Oracle or MS Sql databases, and strong knowledge of physical database design and data structures. The role involves working closely with team members, collaboration with stakeholders, installation and configuration of BI systems, development and administration of BI systems, management of deployments, building complex data structures and queries, ensuring data accuracy and integrity, staying updated with the latest Power BI features, and providing guidance and support to team members. The squad builds and maintains the environment providing reporting capabilities, consolidating data from various Identity and Access Management systems, and presenting data analyses. The team is responsible for the entire stack from backend to frontend implementation, maintenance, data feeds, troubleshooting, report building, analyses, data presentation, and data access compliance in a shared multitechnology environment. The core technologies used are Windows, Oracle, MS SQL Server, Power BI Report Server, Azure, and OpenShift.

App & Web Designer

Company: Codekeeper

Location: Other US Location

Posted Jan 27, 2025

Codekeeper, a remote-first company specializing in software escrow solutions, is seeking a talented designer with a passion for product management. The ideal candidate will translate customer needs into user journeys, collaborate with the product manager and creative director, and create visually appealing interfaces. The company offers a fast-paced, ever-changing environment with opportunities for growth, regular team activities, and a supportive team. The role requires proficient copywriting skills, a strong understanding of color theory and typography, and the ability to thrive in a deadline-driven environment.

Ethical hacker

Company: Sopra Steria

Location: Other US Location

Posted Jan 27, 2025

Sopra Steria, Europe's leading digital solutions provider, is seeking a cybersecurity expert with experience in pen testing, code reviews, ethical hacking, and information security. The role involves staying updated on the latest trends and compliance regulations, conducting threat analysis, risk management, and incident response. The ideal candidate will have a bachelor's or master's degree in a technical field, minimum Dutch B2 level, and proficiency in a programming or scripting language. Sopra Steria offers a generous benefits package, continuous learning opportunities, and a high-level professional work environment.

Manager, AP/AR Process Optimization & Reporting

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 27, 2025

American Iron & Metal (AIM) is a globally recognized leader in the metal recycling industry, with over 125 sites and 4000 employees worldwide. The company is family-owned and has thrived for eight decades due to employee dedication and customer trust. AIM offers diverse business divisions, including metal recycling, decommissioning, demolition, auto parts sales, manufacturing, construction waste recycling, and customized industrial and mining products. The company is committed to environmental sustainability and aims for excellence. The job description is for a Manager, APAR Process Optimization & Reporting, who will lead process improvement initiatives in order-to-cash and procure-to-pay functions, build and maintain reports, and contribute to transformational projects. The role requires a bachelor's degree, 3+ years of professional experience, strong analytical skills, and proficiency in Microsoft Office Suite. AIM offers a competitive salary, tuition scholarship, group insurance, RRSP program, company-wide events, free gym, on-site cafeteria, and a dynamic work environment.

Network System Engineer 3

Company: Wyetech, LLC

Location: Other US Location

Posted Jan 27, 2025

Wyetech is an award-winning company offering a unique employee experience, committed to hiring the best talent. They are seeking a network engineer to support Cyber Security Defensive Operations, working closely with Hunt Red and Blue Team operators. The role involves designing and integrating network and telecommunications equipment, understanding emerging trends, and implementing new technologies. The company provides a generous benefits package, including a SEP IRA, PTO, and various voluntary benefit plans. Wyetech is an Equal Opportunity Employer committed to affirmative action for minorities, women, individuals with disabilities, and protected veterans.

Senior Data Engineer

Company: Sopra Steria

Location: Other US Location

Posted Jan 27, 2025

Sopra Steria, a leading European digital solutions provider, is seeking a senior data engineer with at least 5 years of experience in data engineering or software engineering in a data context. The role involves designing, implementing, and managing data solutions, applying DataOps best practices, and working with the latest technologies. The company offers extensive career development opportunities, a generous benefits package, and a dynamic team environment. Sopra Steria is an equal opportunity employer.

Software Engineer 3

Company: Wyetech, LLC

Location: Other US Location

Posted Jan 27, 2025

Wyetech is an award-winning company offering a unique employee experience. They are seeking a software engineer to support Cyber Security Defensive Operations, working closely with Hunt Red and Blue Team operators. The role involves configuration of Cyber Range using IaC tools like Terraform and Ansible, and knowledge of networking and virtualization. The company provides a generous benefits package, including a SEP IRA, PTO, and various voluntary benefit plans. Wyetech is committed to diversity and inclusion, offering accommodations for the hiring process.

Sr. Data Scientist - Analysis

Company: Delivery Hero

Location: Other US Location

Posted Jan 27, 2025

talabat, a leading on-demand food and Qcommerce app, is seeking a data scientist to improve decision-making across product and business. The role involves leveraging ambiguous business problems, developing a deep understanding of product experiences and business processes, and contributing to the design and maintenance of data models. The ideal candidate should have excellent SQL skills, competence with reproducible data analysis using Python or R, and a strong command over the entire data analysis lifecycle.

Paralegal

Company: WisdomTree in Europe

Location: Other US Location

Posted Jan 27, 2025

WisdomTree is hiring a Paralegal in London to collaborate with the European Product Legal team. The role involves drafting and reviewing documents, managing listing approvals, coordinating meetings, and assisting with product launches and maintenance. The ideal candidate should have 2 years of paralegal experience, proficiency in Microsoft Office, excellent communication and organizational skills, and the ability to work well in a team. WisdomTree, a global ETP sponsor and asset manager, offers a collaborative and empowering work environment.

Senior Analyst, Credit Risk & Master Data

Company: American Iron & Metal (AIM)

Location: Other US Location

Posted Jan 27, 2025

American Iron & Metal (AIM) is a globally recognized leader in the metal recycling industry, with over 125 sites and 4000 employees worldwide. The company has maintained success for eight decades due to dedicated employees and customer trust. AIM offers diverse business divisions, including metal recycling, decommissioning, demolition, auto parts sales, manufacturing, construction waste recycling, and customized industrial and mining products. The company is committed to environmental sustainability and strives for excellence. The job posting is for a Senior Analyst Credit Risk & Master Data position at AIM's head office in Montreal, Canada. The role involves credit risk analysis, data accuracy, and master data management. Qualifications include a minimum of 2 years of relevant experience, postsecondary education in accounting or business, and strong analytical and communication skills. AIM offers a competitive salary, tuition scholarship, group insurance, RRSP program, and a dynamic work environment.

Mainframe Module Lead

Company: Sopra Steria

Location: Other US Location

Posted Jan 27, 2025

Sopra Steria, a major European tech company with 56,000 employees, offers consulting, digital services, and software development. They assist clients in driving digital transformation and generating sustainable benefits. The company provides end-to-end solutions, combining industry knowledge with innovative technologies. Sopra Steria values collaboration and inclusivity, committed to building a positive future. The job description seeks candidates with experience in 24/7 production batch support, planner applications, Mainframe JCL Job spool, tracing and monitoring systems, and incident/problem management tools. Additional skills include traditional zOS tools, diagnosing and managing abend jobs, and awareness of zOS space and disk management. The ideal candidate should have a BE/BTech/MCA and 4-6 years of experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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