Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Talent Development Specialist

Company: Protolabs

Location: Other US Location

Posted Jan 27, 2025

Protolabs is an equal opportunity employer committed to building a diverse team. They are seeking an experienced Talent Development Specialist to design, implement, and manage global talent development initiatives. The ideal candidate will have a strong background in instructional design, facilitation, project management, and understanding of global training needs. The role involves training delivery, instructional design, evaluation and improvement, stakeholder engagement, employee engagement, talent management, technology utilization, and collaboration. The company offers a growth-oriented environment, extensive elearning platform, onsite amenities, employee discount scheme, wellbeing culture, and competitive benefits.

Product Data Analyst

Company: Crypto.com

Location: Other US Location

Posted Jan 27, 2025

The job posting describes a role in data analytics for product development, requiring a bachelor's degree in a related field and 3+ years of experience. The role involves partnering with product stakeholders to make data-driven decisions, communicating insights to stakeholders, and leading the data strategy of product engineering. The ideal candidate should have strong analytical skills, experience with AB testing, and excellent communication abilities to convey complex data insights to non-technical stakeholders.

Salesforce Solution Consultant

Company: Verndale

Location: Other US Location

Posted Jan 27, 2025

Verndale is seeking a Solution Consultant with extensive CRM and Salesforce experience to drive solution architecture in sales pursuits, serve as a trusted client advisor, and ensure consistent delivery for clients in the Salesforce space. The role involves interviewing client stakeholders, guiding clients through Salesforce solution implementation, and designing elegant, innovative solutions. The ideal candidate should have excellent client-facing communication skills, business analysis strength, and active Salesforce certifications. Verndale offers a rapidly growing, entrepreneurial environment with opportunities for professional development, work-life balance, and diversity and inclusion.

Neural Network Optimization Engineer

Company: Untether AI

Location: Other US Location

Posted Jan 27, 2025

Untether AI, a Toronto-based startup, is developing high-performance AI inference chips. They are looking for top-notch engineers to join their team, focusing on software development for seamless neural network deployment. The Neural Network Optimization Engineer role involves optimizing neural networks for customers, addressing performance bottlenecks, and collaborating with cross-functional teams. The company offers competitive perks, including stock options, and is committed to diversity and inclusivity.

Project Manager II - IT/Automation Operational Readiness

Company: Novo Nordisk

Location: Other US Location

Posted Jan 27, 2025

Novo Nordisk is seeking a project manager for the Fill and Finish Expansions (FFEx) department, responsible for major expansion activities in aseptic production, solid dosage forms, finished products, fill and finish warehousing, and QC across all production areas. The role involves managing multiple projects simultaneously, leading multidisciplinary teams, and ensuring projects are completed on time, within budget, and meet quality standards. The position offers competitive pay, generous benefits, and opportunities for career growth. Novo Nordisk values diversity and inclusivity, and the ideal candidate will have a Bachelor's degree in Engineering or a related field, with a minimum of five years of proven project management experience, preferably in the pharmaceutical or biotechnology industry.

Manager, Technical Accelerator Consultants - Impact

Company: ServiceNow

Location: Other US Location

Posted Jan 27, 2025

ServiceNow is seeking a Manager Technical Accelerator Consultants for their Impact product, which personalizes customers' digital transformation journey on the Now Platform. The role involves hiring, coaching, and leading a team of Senior and Associate level consultants, managing technical delivery, and ensuring high customer satisfaction. The ideal candidate should have 4+ years of experience in a professional or managed services organization, excellent communication skills, and a customer-centric attitude. ServiceNow is committed to creating an inclusive environment and offers flexible hybrid contracts.

Business Analyst I

Company: IntelliPro Group Inc.

Location: Other US Location

Posted Jan 27, 2025

IntelliPro, a global leader in talent acquisition and HR solutions, is seeking a Business Systems Analyst 1. The role involves supporting maintenance management and work order application systems, with a focus on customer-facing interactions. Key responsibilities include troubleshooting and resolving issues, collecting data accurately, and developing solutions for customer needs. The ideal candidate should have 2+ years of directly related experience, strong communication skills, and the ability to establish customer trust. Preferred skills include familiarity with Maximo, Oracle Field Service, Microsoft Excel, Azure DevOps, and Microsoft SQL. The role primarily involves working with Maximo and OFS, along with Excel and occasional SQL tasks. IntelliPro offers a comprehensive benefits package and is committed to diversity and inclusivity.

Product Manager, Custody

Company: Crypto.com

Location: Other US Location

Posted Jan 27, 2025

Crypto.com is seeking Product Managers to drive product initiatives from inception through execution. The role involves creating and maintaining the team's roadmap, defining features, interviewing customers, performing market research, and collaborating with cross-functional teams. The ideal candidate should have experience with settlement operations, regulated financial products, and digital assets. They should also have a data-informed work style, a passion for building customer-facing products, and experience shipping successful software or financial products at scale. Crypto.com is committed to creating an environment where internal talent is recognized and career growth opportunities are presented fairly.

Advisory Solution Consultant - Federal Government

Company: ServiceNow

Location: Other US Location

Posted Jan 27, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of presales solution consulting or sales engineering experience. The role involves supporting a Sales Account Executive in the Federal Government space, guiding revenue for ServiceNow products, and providing product-specific solutions during sales cycles. The ideal candidate should have proficiency with the ServiceNow platform, experience working collaboratively with product management, product marketing, and professional services, and territory management skills. The company values inclusivity and welcomes candidates from diverse backgrounds.

PA - Technical Sales Representative - Fluid Control, Filtration and Handling - Central Pennsylvania

Company: SunSource

Location: Other US Location

Posted Jan 27, 2025

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, microelectronics, and general industrial supplies. They offer competitive pay and comprehensive benefits, including medical, dental, vision insurance, vacation, sick leave, holiday pay, life insurance, tuition reimbursement, and a 401k with company match. The company values career advancement and promotes from within. Essential functions include solidifying and developing relationships with key customers, identifying and selling new prospects, and maintaining a high degree of professionalism. Required qualifications include a 4-year college degree or equivalent experience, 1+ years of field sales experience, and a valid driver's license. The company participates in E-Verify and is an Equal Employment Opportunity Employer.

Technical Project Manager

Company: Xsolla

Location: Other US Location

Posted Jan 27, 2025

Xsolla is offering a position for a Technical Project Manager to join their Infrastructure Team. The role involves leading and managing technical projects, developing project plans, and collaborating with stakeholders. The ideal candidate should have a degree in Computer Science or a related field, 3+ years of project management experience, and a deep understanding of infrastructure technologies and project management methodologies. Benefits include convenient work tools, professional growth opportunities, and a range of perks such as health insurance, flexible hours, and a comfortable office environment. Xsolla is a global video game commerce company that helps game developers and publishers fund, market, and monetize their games globally.

Coordinator, Technical Operations

Company: Accurate Background

Location: Other US Location

Posted Jan 27, 2025

Accurate Background is seeking a Technical Operations Coordinator to provide IT support globally. The role involves troubleshooting technical issues, setting up new equipment, and maintaining workstations. The ideal candidate should have strong customer service skills, ability to communicate with both technical and non-technical stakeholders, and be willing to work flexible hours. The company offers a fast-paced environment with growth opportunities and a commitment to diversity. The role is full-time, based in Thane, India, and requires 5 days a week in the office.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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