Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Planificador de Almacén

Company: Mondelēz International

Location: Other US Location

Posted Jan 26, 2025

Mondelēz International is seeking a Warehouse Operations Manager to lead and manage efficient inventory and warehouse management, ensuring cost-effective delivery of shipment volume objectives. The role involves planning, organizing, and controlling warehouse operations, dispensary operations for raw and packaging materials, and managing distributor warehouses. The ideal candidate should have relevant work experience in warehouse and production operations, inventory management, and handling material movement equipment. Proficiency in MS Office, ERP SAP systems, and excellent communication, analytical, and problem-solving skills are required. The role involves driving career growth, strong governance, compliance, and talent management. Mondelēz International is an equal opportunity employer.

Backend Engineer

Company: Drivetrain

Location: Other US Location

Posted Jan 26, 2025

Drivetrain, a remote-first company founded by ex-Googlers in 2021, is seeking a Backend Engineer. The role involves working on challenging problems in backend application development, algorithms, system design, and serving in production. The company offers a great culture, autonomy, and a cutting-edge tech stack. The ideal candidate should be a problem solver, have a deep understanding of algorithms and distributed systems, and have at least 3 years of software engineering experience.

Manufacturing Manager Puebla Plant

Company: Mondelēz International

Location: Other US Location

Posted Jan 26, 2025

Mondelēz International is seeking a manufacturing leader with strong operational and manufacturing experience in the CPG industry. The role involves managing change transformation, supporting annual operational plans, leading governance for operational performance, and driving talent capabilities and engagement. The ideal candidate should have experience in TPMTotal productive maintenance, 5s LEAN 6 sigma tools and concepts, excellent communication skills, strong financial and business acumen, and knowledge of industrial maintenance and manufacturing equipment. The company offers a diverse portfolio of iconic brands, cutting-edge manufacturing facilities, and work-life balance practices. English and Spanish are required.

Jr. Systems Engineer

Company: Atlas Technica

Location: Other US Location

Posted Jan 26, 2025

Atlas Technica, a rapidly growing IT management firm for hedge funds and investment firms, is seeking a Jr Systems Engineer. The role offers excellent career development opportunities, working in a collaborative environment with Systems Engineers and Sr Systems Engineers. Responsibilities include IT support services, using a ticketing system, maintaining documentation, and adhering to strict change control procedures. The ideal candidate should have at least 1 year of IT experience, strong communication skills, and knowledge of Microsoft 365 stack, Azure AD, and basic networking concepts. Desirable qualities include financial industry experience, MSP environment experience, and familiarity with Sophos or similar endpoint threat management products.

Software Development Engineer I

Company: SAFE Security

Location: Other US Location

Posted Jan 26, 2025

The company aims to be a leader in digital safety and change, fostering a transparent, autonomous, and accountable culture. They offer flexible work policies, including an unlimited vacation policy. The role involves coding, technical contribution, code review, cloud integration, problem-solving, and collaboration. Essential qualifications include a degree in Computer Science, hands-on API development experience, understanding of databases, cloud computing, and DevOps practices. The company encourages learning, making an impact, and working with talented individuals.

Staff Software Engineer, Cash App Web Infrastructure

Company: Cash App

Location: Other US Location

Posted Jan 26, 2025

Cash App, a dynamic financial ecosystem, is seeking a motivated and experienced Web Infrastructure Engineer. The role involves building and maintaining server architecture for web experiences, collaborating with product teams, and ensuring system availability, cost-effectiveness, and security. The ideal candidate should have a strong desire to grow as an engineer, experience in web server development, and a demonstrated track record of technical initiative. The company values inclusivity, equal opportunity, and fairness, offering competitive pay based on location and market conditions.

Newsroom Editor - East Hub

Company: Business Wire

Location: Other US Location

Posted Jan 26, 2025

Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. They are committed to redefining how organizations connect with their audiences. The primary responsibility of a Business Wire Newsroom Editor is to accurately and efficiently prepare and transmit news releases. The role involves formatting, editing, and proofreading press releases, contacting clients, assessing the authenticity of press release orders, and maintaining up-to-date knowledge of Business Wire products and services. The company offers a competitive salary range of $18 to $24 per hour, excellent health benefits, a fitness allotment, tuition reimbursement, a 401k plan, and various days off.

Senior Field Marketing Manager, Latam & Iberia Market - Mexico City

Company: Aircall

Location: Other US Location

Posted Jan 26, 2025

Aircall, a company valuing voices and backed by significant investment, seeks a Senior Field Marketing Manager for LATAM and Iberia. The role involves developing and executing a marketing strategy, aligning with sales teams, and managing a team. The company offers a unique work environment, emphasizing growth, work-life balance, and diversity. It encourages applications from underrepresented backgrounds.

Director, Customer Experience

Company: Knix Wear Inc.

Location: Other US Location

Posted Jan 26, 2025

Knix, an award-winning intimate apparel and activewear brand, is seeking a Director of Customer Experience to lead their Customer Empowerment and Virtual Fitting teams. The role involves driving sales, fostering brand loyalty, and ensuring customer satisfaction. The ideal candidate is a customer-first strategist, data-driven, and a proven leader with experience in DTC or retail. Responsibilities include leading customer support teams, improving customer experience programs, and collaborating with executive teams. Qualifications include 7+ years of experience in customer experience functions, expertise in data analysis, and strong leadership skills.

Software Development Engineer II

Company: SAFE Security

Location: Other US Location

Posted Jan 26, 2025

The company is seeking an experienced Engineer to join their team in Bengaluru or Delhi. The role involves leading a high-performing engineering team, developing and delivering core product features, and collaborating with various stakeholders. Key responsibilities include code mastery, technical contribution, code review, cloud integration, problem-solving, and project execution. The ideal candidate should have a degree in Computer Science or a related field, at least 2 years of software development experience, and proficiency in server-side languages like Node.js, Python, or Go. Experience with modern web development technologies, cloud computing concepts, and DevOps practices is a plus. The company values transparency, autonomy, and accountability, and offers an unlimited vacation policy.

Banco de Talentos - Produção VSA

Company: Mondelēz International

Location: Other US Location

Posted Jan 26, 2025

Mondelēz International is seeking a candidate to join their mission to lead the future of snacking. The role involves independently operating and maintaining process equipment, improving line and system performance, and ensuring safety, quality, cost, delivery, sustainability, and morale targets are met. The candidate should have experience in operating machines with coaching, understanding safety and quality standards, and collaborating well in a diverse work environment. The job involves supplying, packing, and transporting materials, supporting production operators, maintaining equipment, and participating in various company programs. Mondelēz Brasil is one of Mondelēz International's largest operations, producing beloved brands like Bis, Oreo, and Lacta. The company is an equal opportunity employer.

Senior Sales Manager

Company: Quantcast

Location: Other US Location

Posted Jan 26, 2025

Quantcast, a global Demand Side Platform (DSP) powered by AI, is seeking a Senior Sales Manager for its London office. The role involves leading the sales drive of Quantcast's managed service offerings and self-serve platform, with a focus on new business sales in media or adtech. The ideal candidate should have 5+ years of experience, a proven track record in managing strategic accounts, and strong leadership skills. Quantcast offers a competitive salary, performance bonus, equity, and comprehensive benefits, including hybrid work flexibility and generous vacation, medical, dental, and vision coverage.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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