Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Sr.Associate/Sr.Associate -Travel

Company: Sutherland

Location: Other US Location

Posted Jan 25, 2025

Sutherland is looking for a customer service consultant with at least 1 year of Sabre or Amadeus experience, preferably with Farelogix and NDC. The ideal candidate should have a deep understanding of fare rules, schedule changes, and manual calculations. Prior customer service experience is preferred. The role involves handling high volumes of inbound calls and requires excellent communication skills.

Regional Project Engineering Manager (m/w/d)

Company: Mondelēz International

Location: Other US Location

Posted Jan 25, 2025

Mondelēz International is seeking a Project Engineer with a university degree in engineering, preferably in mechanical, electrical, food science, or chemical fields. The role involves planning and execution of projects for the plant cluster, including capex and cash flow management. The candidate will work with the site cluster engineering manager to develop site master plans, facility and asset long-range plans, and drive the technical agenda towards 85 Global Line Efficiency and 100 Vertical Startup for new lines. The role also involves supporting global and regional engineering platforms, promoting Integrated Lean 6 Sigma cultural change, and leading the development and execution of new initiatives. The candidate should have significant engineering and operations experience, strong project management skills, and ideally experience in the food and beverage industry. The role requires approximately 80% travel and offers opportunities for career growth within the company.

DevOps Integration Delivery SME

Company: Mondelēz International

Location: Other US Location

Posted Jan 25, 2025

Mondelēz International is seeking a skilled Integration Delivery SME for a significant business transformation program. The role involves leading end-to-end integration delivery across multiple technologies, focusing on overseeing the entire delivery lifecycle. Key responsibilities include E2E Integration Design and Strategy, Cross-Functional Team Coordination, Risk and Issue Management, Quality Assurance and Deliverables, and Change and Release Management. The ideal candidate should possess deep knowledge of SAP Integrations, project and program management expertise, technical leadership, vendor management skills, stakeholder management, problem-solving abilities, and agility. Mondelēz International values its employees and encourages professional growth before recruiting new talent.

Agronomy Intern

Company: John Deere

Location: Other US Location

Posted Jan 25, 2025

John Deere is seeking an Agronomy Intern for a four-month position in Strathmore, Alberta, Canada. The intern will work with the company's field testing program, focusing on infield data collection, observations, and raw data processing. The ideal candidate will have advanced computer skills, basic mechanical and electronic hardware knowledge, good communication skills, and organizational abilities. Experience with farm machinery, precision agriculture, and Western Canadian agricultural practices is preferred. A degree or equivalent work experience in Agriculture, Agribusiness, Agronomy, Environmental studies, or Engineering is ideal. John Deere is committed to diversity and equal opportunity.

Sr. Process Engineer

Company: Pfizer

Location: Other US Location

Posted Jan 25, 2025

Pfizer is seeking a candidate with experience in pharmaceutical manufacturing to collaborate with their engineering team. The role involves identifying critical process parameters, managing project finances, and providing technical support. The ideal candidate should have a background in engineering, knowledge of GMP, and strong problem-solving skills. Pfizer offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Customer Service Professional II

Company: UL Solutions

Location: Other US Location

Posted Jan 25, 2025

The job description involves handling customer inquiries, building relationships, and providing support for various requests. The role requires an Associates Degree or equivalent and at least one year of customer service experience. The company, UL Solutions, is a global leader in applied safety science, offering testing, inspection, and certification services. The company values ethical standards, sustainability, and innovation, and the role involves working closely with customers to ensure their products meet the latest requirements.

SAP Custom Code Management Lead

Company: Mondelēz International

Location: Other US Location

Posted Jan 25, 2025

Mondelēz International is seeking a SAP Custom Code Management Lead to oversee custom code lifecycle within S4 transformation program. The role involves leading SAP S4HANA transformation projects with a focus on custom code remediation, optimization, and security. The candidate will work with SmartShifts Vendor to streamline the migration and remediation of Custom ABAP code, ensuring best practices, performance optimization, and seamless integration within the SAP landscape. The successful candidate will have a deep understanding of SAP custom development, code analysis tools, and experience in leading teams to deliver high-quality solutions. The role requires close collaboration with Systems Integrators and other internal and external teams to ensure seamless code management and testing processes.

Quality Engineering Investigator

Company: Pfizer

Location: Other US Location

Posted Jan 25, 2025

The job posting describes a role in Quality Assurance and Control at Pfizer, where the successful candidate will assist in investigating quality issues, identify root causes, and propose corrective action plans. The role involves working with regulatory requirements, conducting formal investigations, and collaborating with plant personnel. The ideal candidate will have a Bachelor's degree or equivalent experience, knowledge of quality tools, and strong analytical and problem-solving skills. Bonus points are given for experience within Quality, supervisory experience, and a strong foundation in Quality. The position offers a competitive salary range and comprehensive benefits.

Technical Support Engineer

Company: Healthee

Location: Other US Location

Posted Jan 25, 2025

Healthee is seeking a Technical Support Engineer to join their mission-driven team. The role involves working closely with enterprise customers, CSMs, Benefits Specialists, and engineers to resolve complex issues. The ideal candidate should have 3+ years of experience in technical support, technical account management, or a similar role, preferably in B2B and SaaS products. Strong understanding of REST APIs, GraphQL APIs, and Single Sign-On (OAuth, SAML, SCIMA) is required. The candidate will perform in-depth troubleshooting, manage cases, investigate root causes, and build technical internal knowledge base content. They will also develop regular reports, build out systems and processes, and collaborate with technical teams to resolve issues.

Sales Manager - Taiwan

Company: Insider

Location: Other US Location

Posted Jan 25, 2025

Insider, a B2B SaaS company, is seeking a Sales Manager with a strong entrepreneurial spirit and at least 2 years of Sales Management experience. The company, valued at $500M, offers world-leading products and flexible commercials. Insider is known for its innovative approach to sales, disrupting both the tech ecosystem and the B2B SaaS sales community. The role involves managing sales, identifying market shifts, developing sales initiatives, and providing support to sales associates. The company values diversity, inclusivity, and offers a range of benefits including training, access to online courses, and team activities.

LACS Payroll Junior Associate (1 year contract) (Central America & Caribbean)

Company: Pfizer

Location: Other US Location

Posted Jan 25, 2025

The Junior Associate Payroll role involves managing payroll activities, troubleshooting issues, and providing excellent customer service. The role requires a high school or university degree in a finance-related field, with 6 months to 2 years of relevant experience. The candidate should have strong communication skills, accounting knowledge, and problem-solving abilities. Experience with HCM payroll systems is preferred. The role is a fixed-term contract for 1 year, with the work location being on-premise.

Senior Delphi Developer

Company: PairSoft

Location: Other US Location

Posted Jan 25, 2025

PairSoft, a leading provider of spend management and accounts payable automation solutions, has announced the acquisition of APRO, a specialized software for purchase requisition and procurement management. This strategic move aims to enhance PairSoft's capabilities and broaden its offerings. PairSoft is seeking an experienced Senior Delphi Developer to join their team and contribute to the development and maintenance of cutting-edge applications. The ideal candidate should have at least 5 years of proven experience in Delphi development, strong proficiency in SQL and relational database management, and familiarity with Oracle databases 12C or higher. The role involves close collaboration with cross-functional teams, technical discussions, and ensuring high standards of code quality. PairSoft offers a people-first organization culture, flexible work culture, and comprehensive insurance benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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