Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

BI Analytics Lead

Company: OBRIO (Genesis)

Location: Other US Location

Posted Jan 25, 2025

OBRIOnbspis an IT company with Ukrainian roots, developing Nebulanbsp, the biggest brand in the spiritual niche with 60 million users worldwide. They are building a Business Intelligence BI function and are looking for a talented BI Lead to drive this initiative. The role involves leading a dedicated BI team, developing self-service analytics, and managing a team of up to 4 employees. The company offers a supportive corporate culture, extensive benefits, and opportunities for career growth.

VP, Engineering

Company: Rokt

Location: Other US Location

Posted Jan 25, 2025

Rokt, a leading ecommerce company, is seeking a VP Engineering with 10+ years of commercial software development experience. The role involves contributing to development processes, improving system architecture, mentoring a team, and driving technical excellence. Rokt offers a competitive compensation package, including a fixed annual salary, equity, and benefits. The company values transparency, diversity, and fosters a culture of innovation and collaboration.

Data Analyst - Guadalajara

Company: NTD Software

Location: Other US Location

Posted Jan 25, 2025

NTD Software is seeking a self-starting, passionate, and analytical individual for a Senior Logistics Analyst position. The role involves learning about multiple businesses, assessing supply chain activities, reviewing data processes, and evaluating key metrics. The candidate will gain exposure to procurement practices, carrier pricing methodologies, industry tools, and standards. Responsibilities include conducting bid analyses, performing transportation rate analysis, and developing Power BI visualizations. The company is an equal opportunity employer.

Global Process Champion I2C & ICO

Company: Takeda

Location: Other US Location

Posted Jan 25, 2025

Takeda Business Solutions (TBS) is hiring a Global Process Champion for I2C and ICO, responsible for standardizing, optimizing, and automating end-to-end processes related to Invoice to Cash and Intercompany. The role involves defining process KPIs, overseeing global systems implementation, and serving as a Subject Matter Expert for process-related issues. The ideal candidate should have a degree in Finance, 8+ years of hands-on experience in I2C or ICO accounting, strong IT proficiency, and expertise in process design and improvement. Takeda offers a flexible work environment, comprehensive benefits, and opportunities for professional development and global career growth.

Java-Angular Integrations Technical Team Lead/Manager

Company: Accommodations Plus International

Location: Other US Location

Posted Jan 25, 2025

SummaryAPI is hiring a seasoned JavaAngular Integrations Technical Team LeadManager for a hybrid role based in Markham, Ontario. The ideal candidate should have extensive experience in Java, Angular, and fullstack development, with a strong background in agile team leadership and offshore management. Key responsibilities include leading an agile team, full lifecycle application development, software analysis, mentorship, and client support. Required skills include proficiency in modern Java technologies, web-based applications, messaging systems, AWS cloud technologies, and SQL databases. A BScBA or MScMA in computer science, engineering, or a relevant field is preferred. The position offers a competitive salary range of $130,000 - $160,000 CAD plus a 10% bonus, with potential for salary growth.

Principal Technical Specialist

Company: Kraft Heinz

Location: Other US Location

Posted Jan 25, 2025

The job description involves developing and implementing HR tech, collaborating with cross-functional teams, optimizing HR systems, ensuring compliance with regulations, executing modern platform architecture, supporting change management, providing training, and participating in testing and release management. The role is located in Ahmedabad, Mondeal Heights, and GBS Center. Kraft Heinz is an Equal Opportunity Employer, welcoming underrepresented ethnic minority groups, women, veterans, individuals with disabilities, and those of various sexual orientations, gender identities, and other protected classes.

Business Analyst - 2285

Company: Advanced Systems Design

Location: Other US Location

Posted Jan 25, 2025

Advanced Systems Design is seeking a Senior Business Analyst for a position in Montgomery, AL. The role involves understanding contracts, business functions, and requirements for multiple contractors. The client is transitioning from a monolithic system to a modular system based on a Service Oriented Architecture. The Senior Business Analyst will review and comment on various documents, understand contracts and contract monitoring, and work directly with business areas. The role requires expertise in Federal standards and regulations, project management, stakeholder engagement, operational support, design and development, change management, federal reporting and compliance, and policy and procedures. The ideal candidate should have 7+ years of experience as a Senior Business Analyst, 5+ years in MMIS or Medicare/Medicaid domain knowledge, and expertise in Microsoft Office products.

Client Support Specialist (Remote)

Company: Broadridge

Location: Other US Location

Posted Jan 25, 2025

Broadridge is hiring for a Client Support Specialist role, offering a remote position with a salary range of $65,000 - $75,000. The role involves supporting other Broadridge departments, managing client issues, and interacting with the Client Service group. The ideal candidate should have a Bachelor's degree, 5+ years of client management experience, and strong knowledge of support platforms. Broadridge values a diverse, equitable, and inclusive environment, fostering a culture of flexibility, accountability, and support.

HRIS Developer Project Hire

Company: The Walt Disney Company

Location: Other US Location

Posted Jan 25, 2025

The HRIS Developer role at Disney involves creating secure data solutions, ensuring database integration, and developing advanced applications. The team is committed to innovation, scalability, and data protection. The ideal candidate should have 5+ years of database programming experience, proficiency in SQL, and strong web application development skills. A Bachelor's degree in Computer Science or related field is preferred. Disney offers a competitive rewards package, including health benefits, educational opportunities, and special perks. This is a temporary on-site position in Anaheim, Burbank, or Orlando with a hiring range of $113,600 - $138,800 per year in California.

Implementation Project Manager

Company: Accommodations Plus International

Location: Other US Location

Posted Jan 25, 2025

The Implementation Project Manager (IPM) is a crucial role responsible for delivering API products and processes within client environments. Reporting to the Vice President of Professional Services, the IPM serves as the primary contact for clients throughout the project lifecycle. The ideal candidate should have a strong background in project management, excellent client-facing skills, and experience managing complex implementations. Essential functions include establishing internal and external documentation frameworks, project planning and execution, client collaboration, stakeholder communication, process management, UAT support, pre-go-live excellence, risk management, and team leadership. Required skills include a Bachelor's degree in Business or Project Management, PMP certification, 3+ years of project management experience, exceptional communication and problem-solving skills, and a results-driven mindset. The position is full-time, with occasional evening and weekend work required to meet project deadlines. The good faith annual salary is $100,000, commensurate with years and type of experience.

Chapter Lead Architect

Company: ARHS Group

Location: Other US Location

Posted Jan 25, 2025

The job description outlines a Chapter Lead Architect role, where the individual will lead a team of architects responsible for middleware services. Key responsibilities include mentoring team members, providing strategic guidance, overseeing design and development, defining architectural standards, collaborating with other teams, driving optimization initiatives, and serving as a point of contact for middleware-related queries. The ideal candidate should have a degree in Computer Science or a related field, extensive experience in IT architecture with a focus on middleware, proven leadership skills, expertise in middleware technologies, understanding of Agile and SAFe methodologies, strong problem-solving skills, excellent communication skills, and fluency in English. The ArȠs Group, part of Accenture, offers an informal hierarchy, attractive salary package, strong corporate culture, learning and development opportunities, exciting projects, and a solid company plan.

CMM / Romer Arm Operator

Company: SQA Services, Inc.

Location: Other US Location

Posted Jan 25, 2025

SQA Services, a global leader in managed supplier quality services, is hiring a skilled CMM Operator for a full-time position in Valencia, CA. The ideal candidate should have experience as a CMM Operator with Roamer Arm, knowledge of PCDMIS Software, and proficiency in using standard hand tools for dimensional inspections. The role involves operating CMM and Roamer Arm equipment, performing in-process and final source inspections, verifying nonconformances, and supporting 2nd shift operations. US Citizenship and ITAR Compliance are required.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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