Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Transformation Manager ANJ

Company: Kraft Heinz

Location: Other US Location

Posted Jan 24, 2025

The Transformation Manager ANJ is responsible for driving business transformation through initiatives that enhance operational excellence, innovation, and value generation. This role involves partnering with various stakeholders, both locally and globally, to implement transformation strategies using methodologies such as ideation, benefit assessment, prioritization, resource allocation, and project delivery fundamentals. The role also requires championing disruptive thinking, customer-centric process improvement, and leading change management. A successful candidate should have a Bachelor's degree, transformation expertise, and experience in program/project management, business process improvement, and managing multiple stakeholders. The company offers hybrid working, pay for performance, parental leave, leave options, and various benefits and programs.

Lead-Trainer

Company: Sutherland

Location: Other US Location

Posted Jan 24, 2025

Sutherland is a company specializing in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. They work with global brands, providing unique value through technology and business process excellence. Sutherland has created over 200 inventions under several patents, driving digital transformation and optimizing business operations. They tailor proven formulas to fit each company's unique needs, combining human expertise with AI. The Trainer role involves delivering and evaluating soft and technical skills training, creating and revising training materials, and coaching trainees to meet performance metrics.

Software Developer (Level 2)

Company: SSENSE

Location: Other US Location

Posted Jan 24, 2025

SSENSE, a global technology platform based in Montreal, is seeking a Software Developer Level 2. The role involves collaborating in an agile squad, developing features, ensuring code quality, and participating in the recruitment process. Qualifications include a degree in Computer Science, at least 1 year of software development experience, proficiency in TypeScript, JavaScript, Node.js, and familiarity with cloud services. Benefits include extended health and dental benefits, parental top up program, generous employee discount, access to telemedicine, savings and retirement plan matching contributions, and gender affirmation coverage.

Quality Control Associate - Crawley

Company: Vestiaire Collective

Location: Other US Location

Posted Jan 24, 2025

Vestiaire Collective, a global online marketplace for preloved fashion, is seeking a Quality Control Associate. The role involves ensuring product quality, maintaining quality control procedures, and achieving productivity goals. The ideal candidate should have experience with fashion items, a passion for fashion, strong attention to detail, and excellent communication skills. Vestiaire Collective offers a meaningful job with impact, career growth opportunities, and a diverse global team.

Sales Country Manager Honduras

Company: Mondelēz International

Location: Other US Location

Posted Jan 24, 2025

Mondelēz International is seeking a commercial management professional to lead and manage all sales activities in a Latin American country, ensuring the achievement of sales targets, market share growth, and profitability. The role involves managing a team of field sales representatives and managers, creating and managing an annual business unit plan, and developing strong customer relationships. The ideal candidate will have a professional business administration, marketing, or related degree, and at least 7 years of experience in commercial management positions, team management, and multichannel commercial management. They should possess strong organizational and analytical skills, excellent communication skills, and a results-oriented mindset.

Territory Account Manager

Company: Arista Channels

Location: Other US Location

Posted Jan 24, 2025

Arista Networks is a leading company in data-driven client-to-cloud networking, known for its innovation in cloud computing, AI, and software-defined networking. The company values diversity and inclusivity, and has received prestigious awards for engineering, diversity, compensation, and work-life balance. The Territory Account Manager role involves developing GoToMarket strategies, utilizing a consultative sales approach, and managing key channel relationships. The ideal candidate should have a minimum of 5 years in a similar sales role, preferably with a networking background, and a proven track record in high-performance solution sales.

EHS Specialist

Company: Kraft Heinz

Location: Other US Location

Posted Jan 24, 2025

Kraft Heinz is seeking an Environmental Health and Safety Specialist for their Hydration and Beverage facility in Winchester, VA. The role involves coordinating EHS processes, ensuring compliance with laws and regulations, and developing EHS strategies. The candidate should have a Bachelor's degree in safety and environmental management, OSHA and EPA regulations knowledge, and experience in implementing EHS plans. The role includes day-to-day evaluation of EHS documentation, data reporting, and developing actionable steps to improve processes. The EHS Specialist will also collaborate with business leaders on process improvements, maintain accountability for Kraft Heinz Management Systems, and participate in Central Safety team meetings.

Back-office Coordinator with Turkish and English

Company: Sutherland

Location: Other US Location

Posted Jan 24, 2025

Sutherland is a company that specializes in process transformation, offering job opportunities with long-term security, competitive salary, and comprehensive benefits. The role involves back-office activities, moderating content, and collaborating with teams. The company provides extensive training, career growth, and a range of employee support programs, including health insurance, wellness days, and wellness initiatives.

Bilingual HR Support Representative Role with German and English

Company: Sutherland

Location: Other US Location

Posted Jan 24, 2025

Sutherland, a global leader in customer experience management for 37 years, is seeking a bilingual HR Support Representative proficient in German and English. The role involves handling HR inquiries, resolving queries, and maintaining high-quality service levels. The company offers long-term job security, additional health and life insurance, generous annual leave, a competitive salary, and opportunities for career progression. Additional benefits include flexible remote work, world-class on-the-job training, and a range of employee support programs.

Network Systems Engineer (Pre-Sales) - Cloud Networking

Company: Arista Channels

Location: Other US Location

Posted Jan 24, 2025

Arista Networks, a leader in data-driven client-to-cloud networking, is seeking a self-motivated PreSales Network Systems Engineer. The role involves providing technical support, acting as a trusted advisor, and designing creative solutions for customers. The ideal candidate should be a highly motivated, passionate, and flexible team player with a technical degree and networking design and implementation experience. Fluency in Arabic and English is required, along with excellent presentation skills and deep knowledge of relevant protocols. The role offers a dynamic startup-like environment, deep technical collaboration, and continuous on-the-job learning.

Experienced DevOps Engineer - GenAI - Hybrid

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 24, 2025

BAE Systems is seeking a motivated Platform DevOps Engineer to automate reliable, sustainable, and optimized services for their on-premises Virtual Cloud Computing Center (VC3). The ideal candidate will have proven experience as a DevOps Engineer, knowledge of on-premises cloud infrastructure technologies, and proficiency in scripting and automation. They will design, implement, and maintain the cloud infrastructure, collaborate with cross-functional teams, and ensure system security, scalability, and reliability. The role involves a hybrid work format and requires US citizenship due to a government contract. BAE Systems offers competitive compensation, comprehensive benefits, and opportunities for professional growth.

Software Developer (Level 2)

Company: SSENSE

Location: Other US Location

Posted Jan 24, 2025

SSENSE, a global technology platform based in Montreal, is seeking a Software Developer Level 2. The role involves collaborating in an agile squad, developing features, ensuring code quality, and participating in the recruitment process. Qualifications include a degree in Computer Science, at least 1 year of software development experience, proficiency in TypeScript, JavaScript, Node.js, and familiarity with cloud services. Benefits include extended health and dental benefits, parental top up program, generous employee discount, access to telemedicine, savings and retirement plan matching contributions, and gender affirmation coverage.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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