Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

DevSecOps

Company: Xsolla

Location: Other US Location

Posted Jan 24, 2025

Xsolla is seeking a proactive and experienced DevSecOps Engineer to implement secure practices, enhance CICD pipelines, and collaborate with DevOps and Developer teams. The role involves automating security measures, driving process improvements, and staying ahead of infrastructure vulnerabilities. The ideal candidate should have strong expertise in Linux administration, Gitlab CICD, and familiarity with containerization technologies like Docker and Kubernetes. Knowledge of cloud infrastructure providers and ability to configure and debug Nginx is also required. The position offers professional growth, free training, and a flexible work environment.

Accountant 3, Fund Accounting

Company: IQ-EQ

Location: Other US Location

Posted Jan 24, 2025

The job description outlines a role in a private equity firm, focusing on delivering high-quality service and timely deliverables. The responsibilities include preparing financial statements, NAV reporting, and managing capital calls and distributions. The role involves working with accounting platforms like Investran Paxus and ensuring compliance with SSAE requirements. Key skills required include proficiency in Excel, accounting software, and strong communication abilities. The ideal candidate should be a graduate in accounting or a related field with relevant experience in fund accounting, preferably in private equity.

Assistant Manager, Fund Accounting

Company: IQ-EQ

Location: Other US Location

Posted Jan 24, 2025

IQEQ is a leading service provider to the alternative asset industry, offering a wide range of services including fund launches, administration, regulatory registration, and operational support. The role in question is an Assistant Manager position, responsible for delivering high-quality services to clients, managing teams, and ensuring compliance with regulations. Key responsibilities include reviewing financial statements, preparing complex reports, managing workflow, and using accounting platforms effectively. The ideal candidate should have a background in accounting, supervisory experience, and proficiency in English and another foreign language. Familiarity with InvestranPaxus software is required.

Senior Analyst OTC Process

Company: McCain Foods

Location: Other US Location

Posted Jan 24, 2025

McCain Foods is seeking a Senior Analyst for Order to Cash Process to drive technology solution design for customer service processes, both domestic and export portfolios. The successful candidate will represent the end-to-end Order to Cash process, including Order Processing and Fulfillment, and will be the subject matter expert in this field. They will link all solution design decisions to the globally consistent process and engage with global and regional subject matter experts. The role requires 23 years of supply chain technology or related experience, strong analytical and problem-solving skills, and a continuous improvement mindset. The compensation package is $81,600 - $108,900 USD annually, with bonus and long-term incentive eligibility. McCain Foods is an equal opportunity employer committed to diversity, antiracism, and inclusivity.

Senior Director Revenue Growth Management North America

Company: McCain Foods

Location: Other US Location

Posted Jan 24, 2025

McCain Foods is seeking a Senior Director of Revenue Growth Management for North America. The role involves leading end-to-end pricing strategies, managing cross-functional teams, and monetizing consumer insights to improve net realized revenue. The ideal candidate should have a business degree, extensive experience in trade marketing, consumer pricing, or revenue management, and strong analytical skills. The position offers a competitive compensation package and benefits, including health coverage, retirement savings, and wellbeing programs. The candidate will work closely with Marketing, Sales, Customer Leadership, Business Intelligence, Supply Chain, and Finance teams.

Senior Data Scientist

Company: Blend360

Location: Other US Location

Posted Jan 24, 2025

Blend is a leading AI services provider that aims to create significant impact for clients through data science, AI technology, and human expertise. The company is currently seeking a Senior Data Scientist with expertise in predictive modeling, NLP, and generative AI. The ideal candidate will have a strong portfolio, proficiency in Python and SQL, deep expertise in NLP and machine learning, and experience with platforms like OpenAI and Hugging Face for finetuning LLMs.

Assistant Manager

Company: IQ-EQ

Location: Other US Location

Posted Jan 24, 2025

IQEQ is a leading service provider to the alternative asset industry, offering a wide range of services including fund launches, administration, regulatory registration, and operational support. The company is growing, with existing clients engaging across various service offerings. The job description outlines responsibilities for a role supporting IQEQ's investment adviser clients with regulatory compliance services, including monitoring and maintaining compliance programs, drafting policies and procedures, conducting forensic testing, and filing regulatory documents. Key qualifications include a Bachelor's degree, strong analytical skills, organizational abilities, and proficiency in Office software. The role requires working with leading private equity and hedge fund firms, demonstrating accountability, positivity, and integrity, and being adaptable to changing client needs.

Senior Director Revenue Growth Management North America

Company: McCain Foods

Location: Other US Location

Posted Jan 24, 2025

McCain Foods is seeking a Senior Director of Revenue Growth Management for North America. The role involves leading end-to-end pricing strategies, managing cross-functional teams, and monetizing consumer insights to improve net realized revenue. The ideal candidate should have a business degree, 10+ years of experience in trade marketing, consumer pricing, or revenue management, and strong analytical skills. The role requires strategic thinking, leadership, and communication skills to drive growth and alignment across channels. The compensation package is $165,000 to $220,000 annually with bonus and long-term incentive eligibility.

R&D IT Business Analyst/ ITビジネスアナリスト(R&D担当ITパートナー)

Company: Biogen

Location: Other US Location

Posted Jan 24, 2025

The role is an IT Business Analyst for Japan RampD, serving as an IT focal point and project manager. The individual will understand business requirements, gather use cases, and shape initial concepts and projects. They will engage with stakeholders, ensure business needs are correctly captured, and translate them into IT solutions. The role involves implementation and deployment support for large-scale IT transformation projects, application support for local tools, and coordination with project managers to enforce SDLC standards. Required skills include bilingual English and Japanese, IT project manager experience, IT business analysis, strong coordination and analytical skills, and the ability to work in a matrix environment.

Senior Analyst OTC Process

Company: McCain Foods

Location: Other US Location

Posted Jan 24, 2025

McCain Foods is seeking a Senior Analyst for Order to Cash Process in Toronto. The role involves driving technology solution design for customer service processes, translating business requirements into technology solutions, and ensuring alignment between ERP and 3PL technology solution design. The successful candidate will work collaboratively across several functions and regions, prioritize system usability, and provide escalation of cross-functional decisions. Required experience includes 23 years of supply chain technology or related experience, strong analytical and problem-solving skills, and experience with ERP and/or 3PL technology integration. The compensation package is $81,600 - $108,900 CAD annually with bonus and LTI eligibility. McCain Foods is an equal opportunity employer committed to diversity and inclusivity.

Technical Support Specialist

Company: ClearSource

Location: Other US Location

Posted Jan 24, 2025

ClearSource is seeking a Technical Support Specialist with at least 2 years of experience in technical support and IT. The role involves diagnosing and resolving technical issues, performing system maintenance, assisting with IT system setup, maintaining accurate documentation, educating clients on best practices, and collaborating with the team. The ideal candidate should have a strong understanding of Windows and Mac operating systems, networking concepts, and common IT hardware. Proficiency in troubleshooting software and hardware issues remotely, excellent communication and problem-solving skills, and the ability to work independently in a remote environment are required. CompTIA A+ or Network+ certification is preferred. The candidate should possess a CAN DO attitude, initiative, organizational skills, and efficiency.

Accountant 1, Fund Accounting

Company: IQ-EQ

Location: Other US Location

Posted Jan 24, 2025

IQEQ is a leading Investor Services group that supports fund managers, global companies, family offices, and private clients worldwide. The role involves providing high-quality service and deliverables to private equity and funds clients, focusing on preparation of core processes, low-complexity ad-hoc work, and minimal client requirements. Key responsibilities include preparing financial statements, ensuring compliance with SSAE and other statutory requirements, and managing workflow. The ideal candidate should have a university degree in Accountancy or a related field, with 1+ years of relevant fund accounting experience. Fluency in English and an additional foreign language is required, with knowledge of InvestranPaxus being preferred. The role also requires strong communication skills, self-awareness, and the ability to work in a multinational office environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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