Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Graduate Consultant - Energy, Strategy & Planning

Company: Ramboll

Location: Other US Location

Posted Jan 22, 2025

Ramboll, a global architecture, engineering, and consultancy company, is inviting applications for a Graduate Consultant role in their Energy Strategy and Planning Team. The role involves working on projects for national, regional, and local governments, as well as major national and international organizations. The successful candidate will participate in projects involving local energy strategies, masterplans, policy advice, and market research. They will also develop specialist analytical and technical skills in decarbonisation and net zero solutions, communicate outputs, and support business development. Ramboll offers a competitive benefits package, including hybrid and flexible working, professional subscription, matched pension scheme, and private medical insurance. The company is committed to equality, diversity, and inclusion, and encourages applications from candidates of all backgrounds.

IT Support Specialist

Company: BOARD International

Location: Other US Location

Posted Jan 22, 2025

Board is seeking a highly skilled and service-oriented IT Support Specialist to join their dynamic team. The role involves providing comprehensive support for hardware, software, and network issues, overseeing AV equipment setup, managing Microsoft O365 applications, and utilizing ITSM principles. The ideal candidate should be accurate, adaptable, customer-oriented, driven, and an effective communicator. A degree in IT or related field is preferred, along with relevant certifications and strong troubleshooting skills. The role requires office attendance 3 days a week and occasional travel.

Lead System Engineer

Company: Delta Electronics Americas

Location: Other US Location

Posted Jan 22, 2025

Delta, a global leader in power supplies and thermal management since 1971, offers innovative, energy-efficient solutions for industrial automation, building automation, EV charging stations, data centers, and renewable energy. The company is committed to addressing environmental challenges like climate change. The job description involves developing and integrating software functions, managing software development and testing, and supporting implementation with best practice methods. The ideal candidate should have a software engineering or power electronics background, extensive experience in automotive software development, and familiarity with embedded Linux and charging solution standards.

Senior Ruby Developer

Company: Endava

Location: Other US Location

Posted Jan 22, 2025

Endava is a technology company that has been driving meaningful change for over two decades by combining world-class engineering, industry expertise, and a people-centric mindset. They consult and partner with leading brands to create dynamic platforms and intelligent digital experiences. The company is seeking a Senior Ruby Developer with 5+ years of experience in software development, strong understanding of different programming paradigms, and proficiency in relevant programming languages, frameworks, and tools. Endava offers competitive salary packages, career development opportunities, learning opportunities, work-life balance, and a global internal wellbeing programme. The company is committed to creating an inclusive community where all individuals feel valued, respected, and free from discrimination.

Amazon/Ebay - Marketplace Executive

Company: Frasers Group

Location: Other US Location

Posted Jan 22, 2025

Frasers Group is seeking a dynamic and self-driven Marketplace Specialist to join their Digital Commercial Growth team. The role involves managing a portfolio of marketplaces, optimizing product content, building relationships with marketplace agencies, and planning and executing PPC advertising campaigns. The ideal candidate should have 12 years of marketplace account ecommerce assistant experience, strong organizational skills, and proficiency in Microsoft Excel. Frasers Group offers a range of perks for employees, including recognition schemes, bonuses, and wellbeing programs.

Senior Data Scientist

Company: Sopra Steria

Location: Other US Location

Posted Jan 22, 2025

Sopra Steria is seeking a passionate data scientist with multiple years of experience in building and delivering data science and AI applications. The role involves working on advanced analytics and AI projects, ensuring quality and actionability towards business stakeholders. The company offers extensive career development opportunities, a dynamic network of professionals, and a generous benefits package. Sopra Steria is an equal opportunity employer committed to fostering an inclusive and respectful work environment.

Product Manager - Cooling Solutions

Company: Delta Electronics Americas

Location: Other US Location

Posted Jan 22, 2025

Delta, founded in 1971, is a global leader in power supplies and thermal management products. The company offers smart energy-saving systems and solutions in various fields, including industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage, and display. Delta aims to nurture smart manufacturing and sustainable cities by providing innovative, clean, and energy-efficient solutions. The job description involves overseeing the full lifecycle of AALC and CDU solutions, developing tailored cooling solutions, working closely with R&D teams, gathering market feedback, assessing market requirements, managing product launches, and ensuring compliance with technical documentation and certification standards. The ideal candidate should have a degree in Electrical Engineering, Mechatronics, or Thermodynamics, with 8+ years of experience in the cooling or HVAC industry, and strong communication and collaboration skills.

CDI - Head of Strategic Analyst Relations - SBS - Paris

Company: Sopra Steria

Location: Other US Location

Posted Jan 22, 2025

SBS is a global financial technology company with a composable cloud platform that helps banks and financial institutions digitize operations. The company is a trusted partner of over 1500 financial institutions in 80 countries. The role of the Head of Strategic Analyst Relations involves designing, executing, and managing SBS's overall industry analyst influencer and thought leader strategy. The ideal candidate should have at least 12-15 years of experience in B2B enterprise software, specifically in the banking and financing domain, and should be able to build and maintain relationships with key influencers and analyst firms. The role also involves negotiating contracts, driving alignment with sales, marketing, and product teams, and managing incoming analyst requests.

Product Manager– Robotics (m/w/d)

Company: Delta Electronics Americas

Location: Other US Location

Posted Jan 22, 2025

Delta Group, established in 1995, offers innovative clean energy solutions with a focus on R&D. The company's EMEA operation, headquartered in Hoofddorp, Netherlands, has strengthened its position in the European market. The Robotics division is seeking a Product Manager to lead product strategies, bridge market insights, and collaborate with diverse teams. The role involves developing product strategies, creating documentation, monitoring progress, crafting value propositions, and representing the product at tradeshows. Qualifications include a degree in engineering, 5+ years of product management experience, strong understanding of robotics, and excellent communication skills. The role requires travel up to 40%.

Senior Product Manager – A2A Solutions and Go to Market

Company: Visa Inc,

Location: Other US Location

Posted Jan 22, 2025

Visa is seeking a product management professional to lead the growth of the A2A Scheme in Europe. The role involves developing a go-to-market plan, championing product development, and supporting key strategic clients. The ideal candidate should have a strong background in product management, GTM strategies, and cross-functional collaboration. They will be responsible for enabling and guiding new market GTM initiatives, equipping local market teams with necessary tools, and ensuring alignment with Visa's broader product strategy. Key responsibilities include market enablement and GTM support, product development, training and resource development, leadership and stakeholder management, and day-to-day monitoring of financial performance indicators.

Chapter Lead – Architect Chapter

Company: Sopra Steria

Location: Other US Location

Posted Jan 22, 2025

Sopra Steria, Europe's leading digital solutions provider, is seeking a Chapter Lead for the Architect Chapter. The role involves leading a team of architects, defining and implementing architecture strategies, and ensuring high-quality middleware solutions. Key responsibilities include leadership and team development, middleware architecture management, collaboration and cross-functional coordination, continuous improvement, and stakeholder engagement. The ideal candidate should have a degree in Computer Science or a related field, extensive experience in IT architecture with a focus on middleware solutions, proven leadership experience, strong expertise in middleware technologies, and excellent communication skills.

Senior Java Developer

Company: Tech Brains Solutions

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a Senior Java Developer position in Holmdel, NJ. The role requires expertise in Java 11 and above, Spring Boot, and experience in production support. The ideal candidate will design, develop, and maintain robust software solutions, collaborate with cross-functional teams, and troubleshoot complex production issues. Prior experience in the Banking/Insurance domain is a significant advantage. The role requires strong communication skills, proactive problem-solving, and a passion for continuous learning.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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