Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Support Engineer, Ecosystem

Company: Atlassian

Location: Bangalore, India / Remote

Posted Feb 03, 2025

View Details Apply on The Muse
Lead Technical Analyst Engagement Lead complex PIM project engagements talented developers

Associate Principal Architect, PIM (Contract)

Company: Bounteous

Location: Remote

Posted Feb 03, 2025

The company is seeking a Lead Technical Analyst Engagement Lead for their Data Management team. The role involves leading complex PIM projects, working with a team of experts, and collaborating with clients to address current and future needs. The ideal candidate should have experience in leading teams, mentoring junior members, and hands-on experience with web development frameworks, API development, and relational databases. The role requires minimal supervision and the ability to work in a distributed environment.

View Details Apply on BuiltIn

Sales Engineer (SLED NYC)

Company: Abnormal Security

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Junior C++ Software Engineer

Company: Siemens Digital Industries Software

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Implementation Project Manager (Remote)

Company: RTX

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sales Manager, Mid-Market West

Company: Atlassian

Location: Seattle, WA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sales Development Representative

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Implementation Business Analyst (Hybrid - Flexible Options)

Company: Broadridge

Location: Boston, MA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Liability Determination Adjuster - Remote (MST/PST)

Company: Allstate

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Customer Enterprise Architect

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Actuarial Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse
Senior Manager Omni Business Analytics business analytics and insights initiatives continuous improvement projects in eCommerce analytics

Senior Manager, Omni Business Analytics

Company: Kraft Heinz

Location: Remote

Posted Feb 03, 2025

The Senior Manager Omni Business Analytics will lead business analytics and insights initiatives, providing crossfunctional teams with end-to-end business-critical insights. This role involves leading continuous improvement projects in eCommerce analytics, analyzing business health performance, and developing advanced analytics products. The ideal candidate should have a Bachelor's degree in Analytics, Data Science, Strategy, or a related field, with 5+ years of proven experience in Data Science, Analytics, Strategy, or a related field. Consumer packaged goods experience is preferred. Strong communication, project management, and collaboration skills are required.

View Details Apply on BuiltIn

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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