Technical Support Jobs in Remote

386,732 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Associate Client Support Representative (remote)

Company: Broadridge

Location: Baton Rouge, LA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Principal Solutions Engineer, Strategic DACH (German Speaking)

Company: Atlassian

Location: Munich, Germany / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Bilingual IT Solutions Analyst/Consultant (Childcare/Social Services Experience)

Company:

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Director, Product Management - NG-SIEM (Remote)

Company: CrowdStrike

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse
leading provider of continuous test and error reporting solutions expanding new business and renewals within the largest named existing accounts achieving sales revenue and pipeline goals

Senior Account Executive

Company: Sauce Labs

Location: Remote

Posted Feb 03, 2025

Sauce Labs, a leading provider of continuous test and error reporting solutions, is seeking a Senior Account Executive with 5+ years of strategic enterprise sales experience. The role involves leading sales efforts, expanding new business, and renewals within the largest named existing accounts. The SAE will be responsible for achieving sales revenue and pipeline goals, maintaining and growing the revenue base, and partnering with Customer Support Managers to ensure positive engagement with Sauce products. The ideal candidate should have a strong business understanding, experience selling into SaaS, FinTech, Healthcare, Retail, CPG, Gaming, or Automotive industries, and proficiency in using a disciplined sales process. The role requires excellent communication skills, time management, and the ability to travel at least 25% of the time.

View Details Apply on BuiltIn

SAP Managing Consultant S/4HANA

Company: Kyndryl

Location: Puteaux, France / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Multifamily Installer

Company: Sunrun

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Technical Account Manager (Automotive and Transportation) REMOTE USA

Company: Siemens Digital Industries Software

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Software Engineer (Full-Stack)

Company: Expel

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Payroll Accounting Intern, 2025 Summer U.S.

Company: Atlassian

Location: Seattle, WA / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Manager, Risk and Compliance

Company: Atlassian

Location: Bangalore, India / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Field and Channel Marketing Program Manager, DACH

Company: Abnormal Security

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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