Technical Support Jobs in Remote

386,792 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Digital Product Engineering company 18000+ experts across 36 countries 46 years hands-on experience

Associate Staff Engineer (CRM Dynamics)

Company: Nagarro

Location: Remote

Posted Feb 03, 2025

Nagarro is a global Digital Product Engineering company with over 18,000 experts across 36 countries. They are seeking an experienced IT professional with 46 years of hands-on experience in Canvas, Model-Driven apps, and Power Platform environments. The ideal candidate should have a strong understanding of Microsoft .NET framework, C, Power Apps, Power Platform, O365, and related Azure technologies. They should also have knowledge of security processes, industry best practices in the Dynamics 365 domain, and experience with Agile software delivery methodologies. The role requires excellent communication skills, the ability to collaborate effectively, and personal ownership of meeting deadlines.

View Details Apply on BuiltIn

Lead, Network Services

Company: Kyndryl

Location: Budapest, Hungary / Remote

Posted Feb 03, 2025

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VP & Sr Director, Technology - USRM Small Commercial

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Feb 03, 2025

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SSAM Large Market Senior Consultant I

Company: Allstate

Location: Remote

Posted Feb 03, 2025

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global digital product engineering company extensive experience with the UKG Platform API Dell Boomi Certified

Senior UKG Dimensions Developer

Company: Nagarro

Location: Remote

Posted Feb 03, 2025

Nagarro is a global digital product engineering company seeking a Senior UKG Dimensions Developer. The ideal candidate should have extensive experience with the UKG Platform API, UKG Integration, and be Dell Boomi Certified. They must also have experience with Workday integration and relational database development using PLSQL. Responsibilities include developing and maintaining UKG Dimensions applications and integrations, designing and implementing integration solutions, and providing technical support. Qualifications include proven experience as a Senior UKG Dimensions Developer, strong knowledge of UKG Platform API and UKG Integration, and excellent problem-solving skills.

View Details Apply on BuiltIn

Commercial Finance Manager (Remote Eligible, U.S.)

Company: GE Vernova

Location: Wilmington, NC / Remote

Posted Feb 03, 2025

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Senior Sourcer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Feb 03, 2025

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Associate - Field Services

Company: GE Vernova

Location: Boston, MA / Remote

Posted Feb 03, 2025

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Manager, Luxury Hotel Strategic Accounts

Company: Aramark

Location: Rockville, MD / Remote

Posted Feb 03, 2025

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Analyst, Global Risk Solutions Actuarial

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Feb 03, 2025

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Sr Clinical Policy Analyst

Company: Healthfirst

Location: Remote

Posted Feb 03, 2025

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Multifamily Foreperson

Company: Sunrun

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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