Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Group Product Manager, Growth

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Key Account Manager- Michigan

Company: iRhythm Technologies

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Senior Engineer II (Virtualization)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

View Details Apply on The Muse
innovative digital personal finance solutions work with an established team the Center of Excellence COE Get Better and your input and improvements will be greatly appreciated

Senior Technical and Reporting Accountant

Company: Achieve

Location: Remote

Posted Jan 24, 2025

Achieve is seeking a Senior Technical and Reporting Accountant for a remote work-from-home position. The role involves working with the Center of Excellence (COE) to build automation, improve reporting functionality, and implement new US GAAP. The candidate will collaborate on monthly, quarterly, and annual Consolidated Financial Statements, assist with daily and monthly reporting, and support financial audits. The ideal candidate will have an Accounting Degree, Active CPA, minimum 8 years of relevant experience, advanced Excel skills, and strong technical GAAP experience. Achieve offers hybrid and remote opportunities, competitive benefits, and a supportive work environment.

View Details Apply on BuiltIn

Sr. Manager, Technology Alliances (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Database Administrator

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 24, 2025

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Staff Engineer (Fleet Performance)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Tech Art Generalist

Company: Meta

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Associate Director, Regulatory Intelligence

Company: Labcorp

Location: Remote

Posted Jan 24, 2025

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Executive Recruiter, Japan & APJ

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

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Sr. Manager, Engineering (CareOps)

Company: hims & hers

Location: Remote

Posted Jan 24, 2025

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Contract Project Manager

Company: Hitachi Energy

Location: Remote

Posted Jan 24, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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