Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Director of Communications

Company: Live Action

Location: Remote

Posted Nov 17, 2025

The Communications Director role at Live Action involves overseeing messaging and media strategy, crafting compelling content, and ensuring alignment across all external communications. The role requires a deep understanding of media, storytelling, and strategic messaging to advance the pro-life cause and reach diverse audiences.

Senior Data Scientist - Ads Data Platform

Company: Spotify

Location: Remote

Posted Nov 18, 2025

The Advertising Product & Technology team at Spotify is building a next-generation advertising platform for audio and video. The Ads Data Platform team is seeking a senior data scientist to help build ad measurement products and support the experimentation platform. The role involves partnering with product and engineering, delivering data-driven solutions, writing code to analyze large datasets, and communicating insights to key partners.

Account Executive

Company: Rain Technologies Inc.

Location: Remote

Posted Nov 17, 2025

Rain, a fast-growing EWA fintech company with $400M in funding, is hiring for a high-energy sales role. They offer competitive salaries, benefits, and a focus on innovation and diversity.

Lead Software Engineer

Company: Green Dot Corporation

Location: Remote

Posted Nov 17, 2025

Green Dot Corporation is seeking a Lead Software Engineer to join the CES team and build scalable, secure systems that enhance customer experience. The role involves leading the full software development lifecycle, designing CRM solutions, writing high-quality code, configuring CRM systems, leading innovation initiatives, ensuring compliance, mentoring developers, and implementing testing strategies.

Junior Ads Specialist

Company: Canonical

Location: Remote

Posted Nov 17, 2025

Canonical is seeking a Junior Ads Specialist to join their Marketing team. The role involves setting up and monitoring paid ads campaigns, building automation and AI to improve performance, and developing Canonical's adtech stack. The ideal candidate should have proficiency with ad platforms, experience with lead generation campaigns, and exceptional interpersonal skills.

Chief Software Architect

Company: Masabi

Location: Remote

Posted Nov 18, 2025

Masabi is a company driving the fare payment revolution, powering the journeys of millions worldwide. They build fare collection platforms and have partnered with major players in the transport space. The company is hiring a Chief Architect to shape their technology strategy and lead their Data and AI vision for their multitenant SaaS platform.

Senior Application Security Engineer - Corporate Information Security

Company: GuidePoint Security

Location: Remote

Posted Nov 18, 2025

The job posting is for a Senior Application Security Engineer to strengthen software development lifecycle and safeguard products from threats. The role involves collaborating with teams to embed security, finding and fixing vulnerabilities, automating security checks, monitoring production, guiding secure design, and shaping the security program. The position requires 8+ years of experience in application security, strong development background, and expertise in AI/automation technologies.

Customer Success and Implementation Manager

Company: TrustArc

Location: Remote

Posted Nov 18, 2025

This job description highlights a Customer Success Manager role at TrustArc, emphasizing enterprise-scale SaaS deployments, AI-enabled solutions, and customer-centric outcomes. The position offers competitive compensation, flexible work arrangements, and opportunities for professional growth. TrustArc promotes a diverse, inclusive workplace with employee support programs and a focus on work-life balance.

Technical Success Support - WordPress Specialist

Company: Blackbaud

Location: Remote

Posted Nov 17, 2025

The role of Technical Success Support WordPress Specialist at Blackbaud involves resolving complex technical issues, mentoring junior team members, and contributing to the continuous improvement of support operations. The position requires strong technical troubleshooting experience, excellent communication skills, and familiarity with WordPress architecture and third-party plugins. The company offers a flexible remote or hybrid work culture and is committed to maintaining an inclusive work environment.

Senior Manager, Technical Revenue Accounting - Enterprise Sales

Company: Canva

Location: Remote

Posted Nov 17, 2025

Canva is seeking a highly motivated Revenue Accounting Manager to join their team and help manage the complexities of revenue accounting systems and operations. The role involves providing technical guidance, reviewing contracts, collaborating with various teams, and identifying opportunities for process optimization. Canva offers competitive compensation, equity packages, health benefits, retirement plans, parental leave, and a flexible work environment.

Senior Financial Analyst - Clinical Trials

Company: Vitalief

Location: Remote

Posted Nov 17, 2025

Vitalief is a trusted partner in the clinical trials landscape, offering consulting and FSP solutions to streamline operations and reduce costs. They are seeking a Senior Clinical Research Financial Analyst to join their team and support their mission to impact and save lives.

Product Manager - Automattic

Company: Automattic Careers

Location: Remote

Posted Nov 18, 2025

This job posting seeks an experienced Product Manager to lead a key area within Automattic's product ecosystem, emphasizing autonomy, cross-functional collaboration, and impactful product strategy. The role offers a competitive salary, remote work flexibility, and opportunities to shape product culture while aligning with company priorities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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