Technical Support Jobs in Remote

386,698 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Commercial Counsel

Company: ElevenLabs

Location: Remote

Posted Nov 16, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved rapid growth, with a mission to make information accessible in any voice, language, or sound. The company offers a Creative Platform and Agents Platform powered by proprietary AI models.

Presales Solutions Architect

Company: Moveworks

Location: Remote

Posted Nov 16, 2025

The job posting is for a PreSales Solution Architect role in the USA, preferably in California. The role involves collaborating with sales and presales teams, building innovative solutions, conducting workshops, leading proof-of-concepts, and developing materials to support the presales team. The ideal candidate should have over 6 years of experience in presales or post-sales technical roles, expertise in enterprise systems, programming languages, and APIs, and excellent communication and presentation skills.

Community Engineer (multiple roles and seniority levels)

Company: Canonical

Location: Remote

Posted Nov 16, 2025

Canonical is seeking a Community Engineer to help build community management at scale. The role involves facilitating community initiatives, supporting volunteer developers, and representing community interests. The position offers a distributed work environment with opportunities for travel and personal development.

Global Lead - Financial Consulting & Advisory

Company: Teach For All

Location: Remote

Posted Nov 16, 2025

This job posting seeks a Global Lead Financial Consulting & Advisory role to support early-stage entrepreneurs and network partners globally. The position focuses on financial sustainability, strategic guidance, and building collaborative communities. It emphasizes leadership coaching, knowledge development, and cross-functional collaboration while offering professional growth and a competitive compensation package.

Senior iOS Software Engineer - Design Systems

Company: Dropbox

Location: Remote

Posted Nov 16, 2025

This job description outlines a Senior iOS Engineer role at Dropbox, focusing on design system development, cross-platform collaboration, and scalability. It details responsibilities, requirements, and compensation across different US zones.

Mid-Level Giving Officer

Company: Oxfam America

Location: Remote

Posted Nov 16, 2025

Oxfam is a global organization that fights inequality to end poverty and injustice. They offer lifesaving support in times of crisis and advocate for economic justice, gender equality, and climate action. The MidLevel Giving Officer position involves managing and growing a portfolio of high-capacity midlevel donors, implementing one-to-one strategies, and collaborating with various teams to create personalized donor journeys and enhance donor engagement.

Senior iOS Software Engineer - Design Systems

Company: Dropbox

Location: Remote

Posted Nov 16, 2025

The role of a Senior iOS Engineer on the Design System Team involves building and evolving Dropbox's DIG design system iOS component library, collaborating with cross-platform peers, and improving internal documentation and tooling. The position requires 8+ years of iOS development experience, proficiency in Swift, SwiftUI, and UIKit, and a strong understanding of Apple HIG and accessibility standards.

Staff Software Engineer - IAM

Company: Mozilla

Location: Remote

Posted Nov 16, 2025

Mozilla Corporation, a nonprofit-backed technology company, has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Associate Account Manager

Company: PadSplit

Location: Remote

Posted Nov 16, 2025

PadSplit is hiring an Associate Account Manager to provide scalable, high-impact support to their growing community of hosts. The role involves engaging hosts through group channels, ensuring clear communication, and empowering hosts with resources to succeed on the platform. The ideal candidate is a proactive communicator with a customer-first mindset, able to simplify complex ideas, analyze data, and build engaging webinars and email programs at scale.

Professional Services Engineer - P4

Company: Perforce

Location: Remote

Posted Nov 16, 2025

Perforce is a global company that values collaboration, creativity, and employee wellness. They offer a rewarding career with opportunities to work with top brands and develop expertise in enterprise version control solutions. The company provides comprehensive P4 availability management, security, performance optimization, and development workflow design services.

Senior Software Engineer - ML Feature Platform

Company: Reddit

Location: Remote

Posted Nov 16, 2025

The Machine Learning Platform team at Reddit is seeking a Senior Software Engineer to work on their ML Feature Platform. The role involves architecting, implementing, and maintaining foundational ML infrastructure used for computing, storing, and retrieving features that power various Reddit features. The ideal candidate should have experience working on large-scale ML systems, building feature stores and feature engineering infrastructure, and be comfortable with distributed systems and big data.

Senior Software Engineer - Developer Experience Infrastructure

Company: Reddit

Location: Remote

Posted Nov 16, 2025

The Developer Experience team aims to create efficient and reliable tools and processes for developers. The senior engineer role involves building a vision for developer experience, improving frameworks and tooling, scaling infrastructure, and collaborating with cross-functional teams. The position requires experience in large-scale distributed systems, Go, developer tools, and Kubernetes.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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