Technical Support Jobs in San Francisco, CA

Positions 844,496 Updated daily

Looking for Technical Support jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the San Francisco, CA area.

Recruteur, Bromont

Company: IBM

Location: BROMONT, CA

Posted Dec 17, 2025

The text outlines a job description for a recruitment specialist role, detailing responsibilities such as end-to-end recruitment processes, collaboration with hiring managers, required skills like bilingualism and organizational abilities, and preferred experience in high-volume recruitment. It emphasizes strategic planning, candidate sourcing, and team coordination.

OpenSearch Engineer

Company: IBM

Location: San Jose, US

Posted Dec 16, 2025

This role involves developing AI PaaS solutions and collaborating with teams to innovate. IBM offers growth opportunities and a focus on cutting-edge technology.

Consulting Senior Financial Analyst

Company: IBM

Location: Toronto, CA

Posted Dec 11, 2025

This job description outlines a Senior Financial Analyst role at IBM Canada Consulting, requiring financial analysis, communication skills, and leadership expertise. Key responsibilities include forecasting, contract analysis, and supporting business units. Required qualifications include a bachelor's degree and analytical skills.

Khmer US based Medical Translators needed

Company: LILT (Production)

Location: San Francisco

Posted Dec 17, 2025

LILT is revolutionizing global communication through AI-driven translation solutions, partnering with major enterprises and focusing on accessibility, quality, and innovation. The company emphasizes collaboration, technological advancement, and equal opportunity in its mission to transform language barriers.

Maximo AMS Application Developer

Company: IBM

Location: Calgary, CA

Posted Dec 15, 2025

This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and the role of a Maximo Technical Consultant. It outlines responsibilities, required skills, and the importance of innovation in delivering solutions for clients.

Project Manager Finance

Company: IBM

Location: Bedford, CA

Posted Dec 12, 2025

This job posting outlines responsibilities related to project financial management, including budgeting, forecasting, and reporting. It specifies required and preferred qualifications such as education, security clearance, and technical skills. The text emphasizes collaboration between hiring managers and recruiters while detailing experience and proficiency requirements.

Production Engineer

Company: IBM

Location: Markham, CA

Posted Dec 16, 2025

This job description highlights a career at IBM Software focused on transforming customer challenges into solutions through innovative AI-powered cloud-native software. The role involves ensuring platform reliability, automating operations, and collaborating across teams to enhance stability. It emphasizes expertise in Kubernetes, infrastructure as code, and monitoring tools, while offering growth opportunities in a dynamic, innovation-driven environment.

OpenSearch Engineer

Company: IBM

Location: San Jose, US

Posted Dec 11, 2025

This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing collaboration with open-source projects and career growth. The role involves developing features for DataStax AI PaaS, integrating technologies like OpenSearch and Cassandra, and contributing to community-driven projects.

Associate SAP Technical - Entry level

Company: IBM

Location: Bedford, CA

Posted Dec 16, 2025

This job description outlines a role at IBM Consulting's Client Innovation Centers, emphasizing technical expertise, innovation, and career growth opportunities. It highlights responsibilities like solving business problems, collaborating with clients, and adhering to compliance standards. Requirements include educational qualifications, technical skills, and eligibility to work in Canada.

Application Architect – EHS, Quality & PLM Systems

Company: IBM

Location: San Francisco, US

Posted Dec 15, 2025

This job description outlines an Application Architect role at IBM Consulting, focusing on designing enterprise systems, ensuring compliance with regulations, and collaborating with global clients. The position offers remote work flexibility and emphasizes innovation in hybrid cloud and AI solutions.

Mobile Architect

Company: IBM

Location: San Felice, IT

Posted Dec 15, 2025

This role involves developing mobile applications for clients, collaborating with cross-functional teams, and requiring expertise in Flutter, Kotlin/Swift, and UI design. The position emphasizes innovation, performance optimization, and working with global clients through IBM's technology platforms.

Application Database Administrator

Company: IBM

Location: San Francisco, US

Posted Dec 17, 2025

This job posting seeks an IBM DB2 zOS Application Database Administrator with expertise in database administration, replication technologies, and specific technical skills. The role requires experience with Db2 for zOS architecture, system performance tuning, and Q Replication using IBM Infosphere Data Replication IIDR. Educational qualifications include a High School Diploma or GED, with a preference for a Bachelor's Degree.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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