Technical Support Jobs in San Francisco, CA

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Looking for Technical Support jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the San Francisco, CA area.

Substation Electrician-General Construction, Journey Level (All Regions)

Company: Pacific Gas and Electric Company

Location: San Jose, CA

Posted Sep 07, 2025

Uses power tools and hand tools to install equipment and systems, such as wire terminations, high voltage equipment, overhead and underground electrical and…

Internal Communications Technical Designer

Company: Apple

Location: Cupertino, CA

Posted Sep 06, 2025

The ideal candidate is a self-starter who is adept at translating highly technical content into a clear and compelling story-with pixel-perfect precision.

Manager 3, Customer Experience

Company: Intuit

Location: San Diego, CA

Posted Sep 06, 2025

Proven experience in service experience strategy, customer experience design, or related field with a focus on service delivery.

Welder

Company: Hydraulics International, Inc.

Location: Chatsworth, CA

Posted Sep 06, 2025

Cultivate a strong rapport and working relationships with key engineering and manufacturing staff and demonstrate effective cross-functional collaboration with…

Staff Data Scientist

Company: Intuit

Location: Mountain View, CA

Posted Sep 06, 2025

Solid communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences.

Senior Software Engineer - Data Cloud

Company: Apple

Location: San Diego, CA

Posted Sep 07, 2025

We are seeking a highly motivated software engineer to build scalable services, data extraction tools, infrastructure as code automation, and AI agents in a…

Window Treatment Specialist

Company: Arena Direct Hire

Location: Los Angeles, CA

Posted Sep 07, 2025

Utilize hand tools and power tools safely and effectively during the installation process. Familiarity with hand tools and power tools commonly used in…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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