Technical Support Jobs in San Francisco, CA

843,953 open positions · Updated daily

Looking for Technical Support jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the San Francisco, CA area.

SwiftUI Framework Engineer

Company: Apple

Location: Cupertino, CA

Posted Aug 24, 2025

You will: • Contribute to the design, implementation, and testing of new APIs and features in Swift (with opportunities to learn Objective-C/C++) • Participate…

Senior Full Stack Developer

Company: Guidehouse

Location: San Antonio, TX

Posted Aug 25, 2025

Proven ability to develop software products and solution prototypes, and use prototypes to validate technical solution strategies and communicate and explain…

Plumbing Intake Specialist

Company: First Call Plumbing and Restoration

Location: San Diego, CA

Posted Aug 24, 2025

*Answer incoming calls*: Respond to customer calls promptly and professionally, converting service inquiries into booked appointments.

Unit Assistant

Company: Kaiser Permanente

Location: San Rafael, California

Posted Aug 24, 2025

AI Solutions Architect, Data Solutions & Initiatives

Company: Apple

Location: Cupertino, CA

Posted Aug 24, 2025

We are seeking a hands-on AI Solutions Architect with deep technical expertise in Artificial Intelligence and Generative AI who can design, prototype, and…

Pharmacy, Clinical Specialist - Pharmacy

Company: Rady Children's Hospital-San Diego

Location: San Diego, CA

Posted Aug 24, 2025

Under general supervision, the Clinical Pharmacy Specialist participates as an integral member of the multidisciplinary healthcare team, working closely with…

Software Build Engineer

Company: Apple

Location: San Diego, CA

Posted Aug 24, 2025

Demonstrate willingness to ask for clarification and context to understand the big picture - Find multiple solutions to a problem, evaluate tradeoffs, and…

Software Build Engineer

Company: Apple

Location: San Diego, CA

Posted Aug 24, 2025

Demonstrate willingness to ask for clarification and context to understand the big picture - Find multiple solutions to a problem, evaluate tradeoffs, and…

Principal AI Engineer

Company: CPS Energy

Location: San Antonio, TX

Posted Aug 25, 2025

Excellent communication skills and the ability to articulate complex technical concepts to both technical and non-technical audiences.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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