Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Full-Stack Staff Product Engineer

Company: Mozilla

Location: USA

Posted Nov 20, 2025

MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source privacy-centric productivity tools like Thunderbird. They are building a new AI assistant with a local-first architecture and an extension marketplace. The company seeks a full-stack staff product engineer with extensive experience in frontend development, React, TypeScript, and AI product development.

Senior Product Marketing Manager

Company: Checkly

Location: USA

Posted Nov 20, 2025

Checkly seeks a Senior Product Marketing Manager for a fully remote role, emphasizing innovation in application reliability. The position involves strategic marketing, product launches, and global collaboration. Benefits include flexible work, competitive pay, and a transparent culture.

Partner Manager - Resellers

Company: Webflow

Location: USA

Posted Nov 20, 2025

Webflow empowers developers with a unified platform for building and managing websites. They seek a Partner Manager to grow their reseller ecosystem, offering competitive compensation, benefits, and a collaborative culture.

Senior Engineering Manager, Core Multi-Product Enablement

Company: Dropbox

Location: USA

Posted Nov 20, 2025

The role is a Senior Engineering Manager position at Dropbox, responsible for leading a team of 12-25 engineers to execute on critical company-wide business objectives. The team will own the MultiProduct Enablement (MPE) initiative, which provides a unified experience for discovering, purchasing, and managing multiple Dropbox products. The ideal candidate should have strong leadership skills, technical expertise, and a passion for driving results in a collaborative, virtual-first environment.

Head of Sales & Growth

Company: Check

Location: USA

Posted Nov 20, 2025

The role of Head of Sales and Growth at Checks involves leading sales and growth teams, driving partner acquisition and post-sales expansion, shaping the company's roadmap, and accelerating revenue growth. The ideal candidate should have 8+ years of experience in partnerships, business development, or strategic account management, preferably in fintech, SaaS, or platform infrastructure. The company offers competitive compensation, benefits, and a collaborative work environment.

ERP & Business Apps - SAP OTC/TM Manager

Company: iHerb

Location: USA

Posted Nov 20, 2025

The SAP OTCTM Manager role requires leadership in OTC and TM domains, ensuring project delivery, governance, and cross-functional collaboration. Key responsibilities include system testing, quality assurance, and stakeholder management. Qualifications include 10+ years of SAP experience and certifications.

Market Value and Health Outcomes Director

Company: RapidAI

Location: USA

Posted Nov 20, 2025

RapidAI is a leading provider of clinical AI solutions for hospitals, helping to improve decision-making, patient outcomes, and health system performance. The company is seeking a strategic leader to shape and communicate the value of its AI solutions across major health systems and integrated delivery networks, driving enterprise adoption through compelling value narratives and measurable outcomes.

Full-Stack Staff Product Engineer

Company: Mozilla

Location: USA

Posted Nov 21, 2025

MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source privacy-centric productivity tools like Thunderbird. They are building a new AI assistant with a local-first architecture and an extension marketplace. The company seeks a full-stack staff product engineer with extensive experience in frontend development, React, TypeScript, and AI product development.

Associate Vice President - Digital (Political)

Company: MissionWired

Location: USA

Posted Nov 20, 2025

MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create revolutionary fundraising strategies and campaigns. They have a diverse team and are committed to social change and equality. The company is looking for an associate vice president with experience in digital fundraising and communications to lead client engagements and manage cross-functional teams.

Senior Software Engineer - Web Services

Company: Mozilla

Location: USA

Posted Nov 21, 2025

MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source email and productivity tools like Thunderbird. They value privacy, user control, and collaboration with a global community. The company seeks a Senior Software Engineer to lead web services initiatives, focusing on JMAP, Python, and TypeScript. They offer competitive salaries, remote work, and a comprehensive benefits package.

Machine Learning Manager - Notifications Relevance

Company: Reddit

Location: USA

Posted Nov 20, 2025

The job posting highlights leading the Notifications Relevance team at Reddit, focusing on improving user engagement through machine learning. It outlines key responsibilities, required experience, and benefits.

Senior Product Manager - Personal Banking

Company: Mercury

Location: USA

Posted Nov 20, 2025

Mercury, a fintech company, is seeking a Senior Product Manager to join their Personal Banking team and help shape and scale their consumer banking offering. The role involves creating a holistic, high-scale consumer banking program, working on user-facing experiences, and collaborating with internal teams and external partners. The ideal candidate should have 7+ years of relevant product management experience in a financial technology company, be technically inclined, and have a deep understanding of user needs.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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