Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Data Analyst

Company: Ignitereading

Location: USA

Posted Dec 31, 2024

Ignite Reading is a mission-driven organization that provides one-on-one virtual tutoring to help students, especially low-income students, improve their reading skills. The program focuses on foundational skills like phonics, phonemic awareness, and sight words. Ignite Reading is seeking a Staff Data Analyst to lead high-impact data analytics projects, providing quantitative insights to guide strategic business decisions. The role requires mastery of DBT or SQL, Python, and Tableau, along with strong quantitative skills and excellent communication abilities. Ignite Reading is committed to fairness, equity, and diversity, with a transparent compensation structure and a focus on hiring candidates with lived experience related to social justice, diversity, equity, and inclusion.

Deputy Head of Recruitment

Company: Eqvilentjobs

Location: USA

Posted Dec 30, 2024

The text is a job description for a Recruitment Team Mate position in an IT company. The role involves collaborating with the Head of Recruitment, assessing and selecting new talents, digging into data, building relationships with partners, leveraging new tools, supporting team growth, improving communication, participating in internal events, and keeping track of candidate information. Previous recruitment experience, self-discipline, strong interpersonal skills, problem-solving skills, and English proficiency are required. A strong interest in IT programming and modern technologies is a plus. The company offers top-class tools, a welcoming international team, remote work, professional growth opportunities, flexible scheduling, 40 paid days off, and a competitive salary.

Remote Technical Customer Support

Company: Checkout Page

Location: USA

Posted Dec 31, 2024

The job posting is for a Technical Support Specialist role at Checkout Page, a small fully remote team looking to hire someone with strong technical knowledge in eCommerce payments, Stripe event ticketing, or similar industries. The role involves handling technical support, managing customer accounts, and contributing to the growth of the company. The position is full-time, 5 days a week, with a focus on US and European customers. The interview process includes a 3-minute Loom video introduction, a 30-minute call with the cofounders, and a 3-day paid trial.

Senior Copywriter

Company: GoFundMe

Location: USA

Posted Dec 30, 2024

GoFundMe, a global community of over 150 million people, is hiring a Senior Copywriter for its Creative Studio. The role involves brainstorming and developing creative concepts, refining and executing campaigns for various media, and collaborating with marketing, PR, and product teams. The ideal candidate should have a strong portfolio, 5-10 years of experience, a penchant for storytelling, and a passion for helping others. GoFundMe offers a mission-driven environment, competitive benefits, growth opportunities, and a commitment to DEI. The total annual salary for this full-time position is $95,000 - $130,000 + equity + benefits.

Senior Data QA Engineer

Company: Trella Health

Location: USA

Posted Dec 30, 2024

Trella Health is seeking a Senior Data QA Engineer to join their Data Science team. The ideal candidate will ensure the accuracy, consistency, and reliability of their data products and analytical tools, focusing on healthcare data. The role involves leveraging machine learning and other techniques to automate and enhance the data QA process, working closely with data scientists, engineers, and other stakeholders.

Mobile Program Delivery Manager

Company: Hopper

Location: USA

Posted Dec 30, 2024

The job description is for a Program Delivery Manager at Hopper Technology Solutions (HTS) to work on the development and launch of a new mobile app for HTS Travel. The role involves working closely with product and design teams, coordinating product initiatives, and ensuring efficient execution across teams. The ideal candidate should have experience in project management and strong analytical skills.

Machine Learning Instructor

Company: Interview Kickstart

Location: USA

Posted Dec 30, 2024

Interview Kickstart is a global leader in career upleveling, offering comprehensive courses for transformative career journeys in high-demand tech fields like AI, ML, and Data Science. They provide a structured approach to interview success, including live classes, mock interviews, personalized coaching, resume refinement, career strategies, and invaluable referrals. The company is completely remote and hires the best people regardless of geography. They are looking for ML Engineers, Applied Scientists, and SWEs with a strong passion for teaching to join as part-time instructors. The role requires in-depth technical expertise, teaching experience, and communication skills. Instructors are responsible for curriculum development, instruction delivery, industry engagement, research and development, and constantly improving the session flow and delivery.

Junior Product Manager

Company: Anatomage, Inc.

Location: USA

Posted Dec 31, 2024

Osteoid, a wholly owned dental-focused subsidiary of Anatomage, is seeking an entry-level Product Manager. The role involves conducting market research, developing products, collaborating with engineering teams, monitoring product performance, and creating customer-facing content. The ideal candidate should have a bachelor's degree in a technical or medical field, at least 1 year of experience in product-related or customer-facing positions, and strong communication and presentation skills. The company offers competitive benefits including health, dental, and vision care, 401K savings plan, generous PTO, and a casual work culture.

Infrastructure Engineer

Company: Nava

Location: USA

Posted Dec 30, 2024

Nava is seeking experienced infrastructure engineers to help revolutionize government services. The role involves working on large-scale systems, ensuring they are fast, scalable, and secure. Engineers will collaborate with government contractors and civil servants, working within a regulated environment. They will also maintain and improve legacy systems, requiring software archaeology skills. The position requires 2+ years of experience as a Scrum Master or in a similar Agile role, proficiency with Agile tools, and significant cloud infrastructure experience.

Full Stack React/Node.js Engineer

Company: Softermii

Location: USA

Posted Dec 31, 2024

Softermii is an experienced outsourcing and outstaffing company with a team of over 120 specialists. They have successfully navigated challenges like the COVID-19 pandemic and war aggression against Ukraine. Their mission is to turn any idea into a valuable product. They are expanding from a regular outsourcing business to an ecosystem of outsourcing, education, and product development companies. They are currently hiring a software engineer with 5+ years of experience in fullstack development using React, React Native, and Node.js. The company offers a supportive work environment, flexible working hours, and opportunities for professional growth and development.

Customer Success Manager

Company: yieldWerx Semiconductor

Location: USA

Posted Dec 30, 2024

YieldWerx is seeking a Customer Success Manager to ensure customers achieve their goals using their software solutions. The role involves building strong relationships, providing training support, and analyzing customer data to measure success and identify trends. The ideal candidate should have 1+ years of experience in Customer Success or a related field, excellent communication skills, and experience with software solutions, preferably in the semiconductor industry.

Technical Program Manager

Company: Qventus

Location: USA

Posted Dec 31, 2024

Qventus, a company with over 12 years of experience, is leading the transformation of healthcare. They offer innovative solutions using machine learning, generative AI, and behavioral science to improve patient care and empower care teams. The company is seeking a Technical Program Manager with 5+ years of experience in technical program management, software engineering, or a similar role. The ideal candidate will have a strong foundation in software development, APIs, and system design, and be able to engage deeply with technical teams. They should also have a relentless drive to deliver results, a problem-solving mindset, and a strong bias for action. The role involves program ownership, outcome-driven execution, breaking down complexity, stakeholder alignment, hands-on problem-solving, process leadership, getting stuff done, and communication excellence. The salary range for this role is $120,000 to $165,000.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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