Technical Support Jobs in USA

423,211 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Paid Media Manager

Company: Rayneta

Location: USA

Posted Dec 12, 2024

Rayneta is a paid media agency based in Los Angeles that supports innovative companies in technology, commerce, and culture. They offer focused, data-driven media campaigns that deliver measurable results. The agency has a close-knit team with analytical precision and creative insight, staying ahead of industry trends. They manage campaigns within ad platforms like Meta Ads, LinkedIn Ads, Google Ads, and more. The role requires strategic planning, technical media buying, and client soft skills to drive growth and success for clients.

Senior SDET

Company: Second Dinner

Location: USA

Posted Dec 12, 2024

Second Dinner is a remote-first game development studio looking for a talented automation superhero to join their team. The role involves identifying, designing, and delivering technical solutions to increase test effectiveness and overall development velocity. The candidate will work on building and enhancing continuous integration and delivery pipelines, optimizing manual testing efforts, and automating various processes to improve the player experience.

Staff Cloud Engineer

Company: Life360

Location: USA

Posted Dec 12, 2024

Life360 is a Remote First company with a mission to keep people close to the ones they love. They offer a range of services including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 77 million monthly active users across more than 170 countries. They are looking for a Staff Cloud Engineer to join their team and play a pivotal role in establishing several new teams in the EMEA region.

Customer Service Representative

Company: Awning

Location: USA

Posted Dec 13, 2024

The Home Depot is seeking a highly skilled Customer Service Representative to join their team. The job involves providing exceptional customer service via phone, email, and chat, and resolving customer issues. The company offers benefits such as a 401k plan, dental insurance, and flexible schedule. They are looking for a passionate individual to deliver exceptional customer experiences in a dynamic work environment.

Digital Marketing Manager

Company: Natcast

Location: USA

Posted Dec 12, 2024

The Digital Marketing Manager role at Natcast, a nonprofit established by the CHIPS Act to advance semiconductor technology, involves developing and implementing a comprehensive digital marketing strategy. The role requires a strong background in digital marketing, excellent content creation skills, and experience with various digital marketing platforms. The manager will work on branding, workforce development, research and development, membership engagement, and more. They will also collaborate with internal teams and external vendors to ensure consistent messaging and branding across all digital channels.

Sales Operations Analyst

Company: Springhealth

Location: USA

Posted Dec 12, 2024

Spring Health is a company with a mission to revolutionize mental healthcare by removing barriers and providing precision mental healthcare. They have partnerships with over 450 companies and have raised capital from prominent investors. The company is currently valued at $33 billion and is looking for a Sales Ops Analyst to create reports, deliver insights, and support the sales team.

Professional Services Consultant- Federal

Company: Cribl

Location: USA

Posted Dec 12, 2024

Cribl is seeking a Professional Services Consultant to help customers extract valuable data from discardable data and uncover more value from their Cribl journey. The role involves demonstrating technical leadership, leading complex customer engagements, and enhancing Cribl's learning ecosystem. The ideal candidate has at least 5 years of hands-on experience in technical consulting or big data analytics, extensive expertise in deploying and managing cloud environments, and proficiency in various big data analytics tools.

Confidential Assistant to the President and CEO

Company: Center for Planning Excellence

Location: USA

Posted Dec 13, 2024

CPEX seeks a full or part-time Confidential Assistant to support the President and CEO in daily activities, with a focus on calendar management, communication support, document management, travel coordination, and relationship management. The ideal candidate is passionate about CPEX's mission and has strong organizational, communication, and problem-solving skills.

Senior Kafka Administrator

Company: Softheon

Location: USA

Posted Dec 12, 2024

The text describes a job posting for a Senior Kafka Administrator at Softheon. The ideal candidate will be responsible for managing and troubleshooting Kafka clusters, implementing industry best practices for disaster recovery, monitoring, and securing Kafka environments. The role requires high-level technical expertise in ensuring the stability, security, and efficiency of Kafka environments. The candidate will also collaborate with development teams to optimize Kafka's performance, maintainability, reliability, and scalability. The position offers a comprehensive benefits package, including base compensation up to $130,000, work-from-home options, excellent benefits, and more.

Senior Director, Data Science

Company: Dropbox

Location: USA

Posted Dec 12, 2024

This is a ground floor opportunity for a Senior Director of Data Science to lead a new division at Dropbox, build a data-informed culture, and have a significant impact on key business decisions. The role involves leading a team of top-tier data scientists, partnering with cross-functional leadership, and driving the future direction of the new initiative.

Accountant

Company: Vida

Location: USA

Posted Dec 12, 2024

Vida is a virtual health clinic that provides personalized on-demand health coaching and programs from experienced healthcare providers. They focus on managing chronic cardiometabolic conditions and achieving lifestyle health goals. Vida combines advanced technology with top-notch healthcare providers to break down barriers and enable employees to live their healthiest lives. They are trusted by Fortune 1000 companies, major national payers, and large providers.

Executive Assistant

Company: Upstart

Location: USA

Posted Dec 12, 2024

Upstart is a leading AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. They have a mission to enable access to effortless credit based on true risk. The company has a remote-friendly work environment with offices in San Mateo, California, Columbus, Ohio, and Austin, Texas. The Administrative Assistant role involves providing vital support to the GM of Servicing and the broader servicing team, ensuring smooth day-to-day operations. The role requires managing complex travel itineraries, handling expense reporting, and supporting onsite planning and execution.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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