Technical Support Jobs in Washington DC

80,877 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Database Administrator (Top Secret Clearance)

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sales Coordinator

Company: Johnson & Johnson

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

IT Customer Support

Company: Leidos

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Systems Analyst (Tomahawk Program) **

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Public Affairs Campaign Program Manager

Company: Meta

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

IT Governance and Portfolio Management Consultant

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Market Leader - Commercial Real Estate, VA + DC

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse
seasoned sales professional technical background Public Sector Sales team

Senior Named Account Executive, SLED

Company: Cloudflare

Location: Washington DC

Posted Feb 03, 2025

Cloudflare is seeking a seasoned sales professional with a technical background to build a Public Sector Sales team in Pennsylvania. The ideal candidate will have experience selling technical solutions to the Public Sector, SLED, Federal Government, Municipalities, and a basic understanding of computer networking. Responsibilities include developing and executing account territory plans, managing contract negotiations, maintaining a robust sales pipeline, and creating strategic relationships with key accounts.

View Details Apply on BuiltIn

Sr. Systems Analyst (Tomahawk Program) - Industry leading benefits

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Data Scientist Sr.

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

SAS in Walmart - Retail Sales Representative

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sr UX/UI Designer

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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