Technical Support Jobs in Washington DC

80,877 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Finance & Grants Manager

Company: Young Invincibles

Location: Washington DC

Posted Jan 31, 2025

Young Invincibles, a national young adult research and advocacy organization, is seeking a Finance & Grants Manager. The role involves managing day-to-day finance activities, overseeing grants management, contracting, and operations. The ideal candidate should have 4-6 years of finance and grants experience, supervisory experience, and a bachelor's degree in finance, accounting, or a related field. They must be highly organized, detail-oriented, and comfortable in a fast-paced environment. The position offers a comprehensive benefits package and a salary range of $78,000 - $85,000.

Project Analyst/Junior PM

Company: BAE Systems, Inc.

Location: Washington DC

Posted Jan 31, 2025

BAE Systems is recruiting a Project Analyst for a high-profile US Navy weapon system. The ideal candidate should be detail-oriented, a self-starter, and capable of working collaboratively with staff, leadership, and customers. Key responsibilities include data analysis, project planning and monitoring, risk management, communication and collaboration, process improvement, and documentation. Required qualifications include a Bachelor's degree in a related field, 4+ years of experience as a Project Analyst, strong data analysis skills, proficiency in tools like Microsoft Excel, PowerPoint, Jira, and Microsoft Project, and excellent communication skills. Preferred qualifications include PMP or CAPM certification, Power BI or Tableau, and experience supporting Navy SSP Strategic Weapons Systems. The salary range is $81,156 - $137,964. BAE Systems offers comprehensive benefits and a rewarding career in defense and security.

Sr. DevOps Engineer (TS/SCI)

Company: Maxar Technologies

Location: Washington DC

Posted Jan 31, 2025

Maxar Technologies is seeking a Senior DevOps Engineer to support the development and integration of various intelligence capabilities into a test and operational environment. The role involves designing and maintaining multiple DevOps pipelines, integrating and deploying components into the larger system infrastructure, and working with software and system engineers to apply automated test and documentation processes. The company offers a comprehensive benefits package, including flexible working opportunities, family-first benefits, educational perks, career growth opportunities, and diverse healthcare and investment options. The base pay for this position within the Washington DC metropolitan area is $131,000 - $219,000 annually.

Information System Security Engineer (ISSE) - TS/SCI with Poly

Company: Maxar Technologies

Location: Washington DC

Posted Jan 31, 2025

Maxar Technologies is offering an exciting opportunity for an Information System Security Engineer (ISSE) to join a mission-driven team within a critical intelligence organization. The role involves leading Assessment and Authorization (A&A) and information assurance processes, ensuring secure development and maintenance of tools, and providing consultation on system architecture and data flows. The ideal candidate should have a Bachelor's degree with 8-12 years of relevant experience or a Master's/Doctorate with fewer years of experience. Proven experience in supporting A&A processes, strong understanding of DISA STIGs, and comprehensive knowledge of current security risks, protocols, and best practices are required. Desired qualifications include advanced cyber security certifications, experience with RMF process, familiarity with cloud-hosted systems, proficiency in Red Hat or CentOS Linux, and experience in DevSecOps environments.

Full Stack Developer

Company: Redhorse

Location: Washington DC

Posted Jan 31, 2025

Redhorse Corporation is currently hiring a Full Stack Developer with 5+ years of experience in Java and fullstack software development. The role involves designing, developing, and deploying applications in a hybrid cloud environment, contributing to CICD pipelines, and collaborating in an Agile environment. The developer will work with cutting-edge technologies, making a real impact on national security. Required experience includes clearance, experience with Java, fullstack software development, and ORM or NoSQL databases. Desired experience includes familiarity with Spring Boot, React, NodeJS, MongoDB, and various databases and tools.

Traffic Engineer Planner

Company: Ricondo & Associates, Inc.

Location: Washington DC

Posted Jan 31, 2025

Ricondo, a leading aviation consulting firm, is seeking a Traffic Engineer Planner to join their team in Alexandria, Virginia. The ideal candidate will have a Bachelor's degree in a relevant field, 3 years of experience in airport planning, and strong analytical and communication skills. The role involves performing entry-level professional planning, traffic operations analysis, and roadway planning. The firm offers a competitive benefits package, including an ESOP, 401k, health insurance, and generous paid time off. Ricondo is committed to equality, diversity, and staff development, and emphasizes quality and accountability in a collaborative environment.

Java Developer

Company: Redhorse

Location: Washington DC

Posted Jan 31, 2025

Redhorse Corporation is currently hiring a Java Developer to join their team. The role involves participating in software programming initiatives, developing and directing software system validation and testing methods, and developing prototype and deploying solutions within Commercial Cloud Solutions. The ideal candidate should have significant experience with common Agile practices, Java, JavaScript, Angular, and the software development lifecycle within a DevOps toolset. They should also be well-versed with using version control systems and issue-problem tracking systems. The role offers the opportunity to work on challenging projects that directly impact national security.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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