Technical Support Jobs in Washington DC

80,877 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Training Coordinator

Company: DarkStar Intelligence

Location: Washington DC

Posted Jan 25, 2025

DarkStar Intelligence is seeking a Training Coordinator to assist in executing all training operations and coordination functions. The role involves coordinating with external customers, maintaining student records, creating course certificates, generating reports and briefings, managing annual course schedules, overseeing accreditation activities, and developing standard operating procedures. Office support duties include maintaining phone rosters, onboarding personnel, managing sharedrive access, and updating leadership calendars for training events and meetings. The position requires an active Top Secret/SCI clearance, counterintelligence polygraph (preferred), at least three years of administrative experience, proficiency in using Microsoft Office software, and experience operating office equipment.

SAP Crystal Reports Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 25, 2025

CHC Program Manager

Company: Aledade

Location: Washington DC

Posted Jan 25, 2025

Aledade is recruiting two Program Managers to support the Aledade Community Health Center Center of Excellence. The roles involve developing and facilitating educational activities for Community Health Centers, managing data, and collaborating with internal and external partners. The ideal candidate should have a Bachelor's degree or equivalent experience, experience with FQHCs, and progressive value-based care experience. The role requires strong communication, organizational, and analytical skills, and the ability to work remotely with occasional travel.

QA Engineer

Company: BLN24

Location: Washington DC

Posted Jan 25, 2025

BLN24, an award-winning Management Consulting Firm, is seeking a QA Engineer to join their team. The ideal candidate will lead the development and execution of test plans, have experience with automation testing tools, and be comfortable working with engineering and DevOps teams. BLN24 offers competitive benefits, including generous medical plans, flexibility, and opportunities for growth. The company is an Equal Opportunity Employer, valuing diversity and inclusion.

Data Manager

Company: MCRA

Location: Washington DC

Posted Jan 25, 2025

MCRA, an IQVIA business, is a leading medical device advisory firm and clinical research organization (CRO). The company's value lies in its industry experience and integration of five key business value creators: regulatory, clinical research, reimbursement, healthcare compliance, and quality assurance. MCRA provides a dynamic, market-leading effort from concept to commercialization. The company has offices in Washington DC, Manchester CT, New York NY, and a global presence in Japan and Europe, serving over 1500 clients globally. MCRA's core focus areas include orthopedics, spine, cardiovascular, neurology, digital health, diagnostic imaging, wound care, dental, general healthcare, robotics, and in vitro diagnostic (IVD) devices. MCRA is currently seeking an experienced Clinical Data Manager to join its Data Management team as a lead data manager on assigned projects. The role involves developing project-specific data management plans, ensuring compliance with GCP and GCDMP guidelines, and serving as the primary project contact for data management with clients. The ideal candidate will have experience in data entry, preparing data for entry, reconciling project files, and building and maintaining EDC systems for clinical studies.

Precision Agronomist - Indiana

Company: Advanced Agrilytics

Location: Washington DC

Posted Jan 25, 2025

Advanced Agrilytics is seeking a Precision Agronomist to join their Indiana Grower Direct team. The role involves delivering expert agronomic advice, tailored solutions, and strong sales and relationship-building skills to optimize inputs, enhance yields, and increase farm profitability. The Precision Agronomist will work closely with farmers and agronomists to understand their operations, conduct farm assessments, and provide technical and agronomic advice. They will also prospect for new business opportunities, achieve sales targets, and lead, mentor, and develop a team of agronomists and sales representatives. The company offers competitive compensation, a performance-based bonus program, and a collaborative autonomous work culture.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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