Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Telecommunications Specialist

Company: Information Technology Strategies, Inc

Location: Washington DC

Posted Jan 22, 2025

Information Technology Strategies Inc is a government IT solutions provider seeking a Telecommunication Specialist. The role involves performing analyses, preparing documentation, leading team management, and working independently on IT systems. The candidate must have a current US Government SECRET ITII Clearance, 7+ years of IT experience, and be willing to travel within the continental US less than 10 annually. The company offers comprehensive benefits and has a strong reputation, supporting clients like DHS, CBP, and ICE.

Marketing Coordinator

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

Travel Nurse RN - PCU - Progressive Care Unit - $2,025 per week

Company: Travel Nurses, Inc.

Location: Covington, Washington

Posted Jan 22, 2025

Travel Nurses, Inc. is recruiting a travel nurse RN for a 12-week assignment in Covington, Washington. The PCU/Tele RN role requires 1-2 years of recent experience and flexibility. TNI offers comprehensive benefits including day-one health coverage, 401(k), competitive salaries, bonuses, and 24/7 clinical support. The company is known for its detailed recruitment process and contract transparency, ensuring a stress-free onboarding experience.

Community Manager I - Front Desk Receptionist

Company: Carr Workplaces

Location: Washington DC

Posted Jan 22, 2025

Carr Workplaces is seeking an entry-level Community Manager for a high-energy, technologically advanced office center. The ideal candidate will have excellent interpersonal skills, experience in customer service, and strong communication abilities. Responsibilities include managing client events, onboarding procedures, resolving issues, and maintaining office inventory. The role offers opportunities for growth within a company that values its employees, with a competitive salary range of $20,200 - $21,640 + incentive/bonus + benefits.

Entry Level Program Assistant

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

Staff Accountant

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

The Staff Accountant role involves processing accounts payable transactions, managing cash receipts, reviewing expense reports, and preparing financial reports. The ideal candidate should have strong knowledge of ERP systems, excellent Excel skills, and 0-3 years of accounting experience. Benefits include competitive pay, insurance, 401K, bonuses, and potential for permanent employment. Addison Finance & Accounting offers professional development support and direct connections with hiring managers.

Monitoring and Testing Program Manager

Company: Meta

Location: Washington, DC

Posted Jan 22, 2025

Meta is hiring for a Monitoring and Testing Program Manager role. The position involves supporting the company's corporate compliance and risk management strategy, developing and overseeing a sustainable compliance monitoring & testing program, and executing monitoring and testing engagements. The ideal candidate should have 8+ years of experience in a compliance-related practice, knowledge of compliance monitoring & testing concepts, and understanding of corporate compliance requirements. The role requires strong communication, analytical, and presentation skills, and the ability to collaborate with multiple teams. Meta offers a competitive salary, bonus, equity, and benefits package.

Travel Respiratory Therapist - $1,991 per week

Company: GHR Healthcare - Allied Health & Therapy

Location: Washington, District of Columbia

Posted Jan 22, 2025

GHR Healthcare - Allied Health & Therapy is currently seeking a travel Respiratory Therapist for a 13-week assignment in Washington, District of Columbia. The job involves working 36 hours per week, 12 hours per night, on a travel basis. GHR Healthcare, with over 30 years of experience, is committed to finding the right fit for healthcare professionals, offering competitive compensation, transparent communication, and dedicated support throughout the career journey.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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