Technical Support Jobs in Washington DC

80,899 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Campus - Analytics and Modeling Program Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 24, 2024

Fannie Mae offers a full-time Analytics & Modeling Associate role with a base salary of $110,000. The role involves working with cutting-edge technology, receiving on-the-job training, and gaining professional development. The Analytics and Modeling Program provides comprehensive training in both mortgage industry knowledge and quantitative analytics. After training, associates will be assigned to one of four functions within Fannie Mae: Single Family Analytics, Finance Business Analytics, Enterprise Modeling and Analytics, or Enterprise Risk Management. Fannie Mae is committed to fostering a diverse and inclusive workplace and offers a range of benefits and perks.

Global Head of Digital & Scale Customer Success

Company: Qualtrics

Location: Washington DC

Posted Dec 24, 2024

The text describes a role at Qualtrics, a company that creates software for businesses to deliver exceptional frontline experiences, build high-performing teams, and design products people love. The role is for a Customer Success team leader who will focus on digital engagement, driving renewals and expansions, and improving customer experience. The ideal candidate has 10+ years of experience in SaaS strategy, operations, and product management, as well as experience with DigitalAdoptionMarketing and Digital Customer Success. The role requires strong leadership, communication, and strategic thinking skills.

Communications Specialist and Executive Facilitator

Company: CGI

Location: Washington, DC

Posted Dec 24, 2024

CGI Federal is recruiting a Communications Specialist for a dynamic role in Washington DC. The ideal candidate will excel in transforming complex ideas into clear presentations, facilitate executive meetings, and develop communication strategies. Required qualifications include a degree in Communications, Marketing, or related field, Prosci Certification, and proven experience in presentation creation and executive meeting facilitation. Preferred qualifications include corporate or government contracting experience and graphic design skills. The role offers a competitive salary range of $57,100.00 - $134,100.00 along with comprehensive benefits. US Citizenship is mandatory due to the nature of the government contract.

Global Satellite Policy Advisor (Africa)

Company: SpaceX

Location: Washington DC

Posted Dec 24, 2024

SpaceX, a company founded to explore the stars, is actively developing technologies for high-speed broadband services like Starlink. The position of Global Satellite Policy Advisor Africa is available to advise on legal and policy advocacy for Starlink's licensing and spectrum position in front of domestic and global regulators. The role requires expertise in African governmental agencies and policies, telecommunications policy, and understanding of broadband, spectrum use, and policies.

Senior Zscaler Engineer

Company: UltraViolet Cyber

Location: Washington DC

Posted Dec 24, 2024

UltraViolet Cyber is seeking a highly experienced Senior Zscaler Engineer to support a federal customer with Zscaler deployment. The role involves engineering design, test implementation, and operations of secure network connectivity using Zscaler suite of products. It requires strong understanding of security threats, Zscaler products, and IT products and protocols. US Citizenship is required.

Coordinator, Project Field Support, Level 1

Company: Vestas

Location: Washington, DC

Posted Dec 24, 2024

The Field Support Coordinator 1 (FSC Tier 1) plays a crucial role in the construction phase of wind power plants, ensuring safety, compliance, and efficient project management. Responsibilities include facilitating site setup, managing inventory, and providing administrative support. The role requires strong communication skills, proficiency in SAP, and the ability to work both independently and collaboratively. Vestas, a global leader in wind energy, offers attractive compensation, benefits, and a strong team atmosphere.

Director of Supply Chain and Logistics

Company: Call Your Mother Deli

Location: Washington DC

Posted Dec 24, 2024

Call Your Mother is a neighborhood bagel shop and deli in the DC area and Denver, CO, looking for new team members with positive attitudes and an eagerness to learn. They are hiring a Director of Supply Chain and Logistics in DC, responsible for food and beverage sourcing, vendor management, procurement, and logistics. The role requires a problem solver, strategic thinker, and strong communication skills. The Director will collaborate with culinary and commissary teams to maintain efficiency and uphold CYM's core values.

Teacher at Watergate KinderCare

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Dec 24, 2024

KinderCare Learning Companies, the leading early childhood education provider, invites applications for Teacher positions. They offer a variety of early education and child care options, including KinderCare Learning Centers, Champions, and Crème de la Crème. The role involves leading, coaching, and mentoring less experienced teachers, implementing curriculum, and creating a nurturing environment. Candidates should possess a CDA or NAEYC credential, early childhood education experience, and a Bachelor's degree in Early Childhood Education. Benefits include discounted child care, medical and dental benefits, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care to all families.

Principal Software Systems Engineeer 9373

Company: Extreme Networks

Location: Washington DC

Posted Dec 24, 2024

Extreme Networks is a global leader in networking solutions, with a strong focus on diversity, inclusion, and innovation. They offer a greenfield project in AI-driven network management, with opportunities for employees to drive businesswide innovation and lead technical discussions. The company values technical rigor, operational excellence, and the advancement of digital transformation efforts.

WGL - Jr Analyst, Rates

Company: AltaGas

Location: Washington DC

Posted Dec 24, 2024

The job description for the WGL Jr Analyst position at AltaGas involves developing and preparing Purchased Gas Charge (PGC) documents, rate design initiatives, and presentations for internal and external stakeholders. The role also includes participating in regulatory filings and providing support for rate design on periodic rate cases. The candidate should have a Bachelor's degree in Business Finance or a related field, previous natural gas experience, and proficiency in Microsoft Office, particularly Excel. The company offers a competitive salary range and a comprehensive benefits package. AltaGas is committed to diversity and equal employment opportunity.

Capital Women's Care - DC - Hospitalist OBGYN

Company: Unified Women's Healthcare

Location: Washington, District of Columbia

Posted Dec 24, 2024

Unified Women's Healthcare, a leading national platform for women's healthcare, is seeking a Full Time OB/GYN Hospitalist for their affiliated practice, Capital Women's Care in Washington, DC. The practice offers a diverse patient population, a state-of-the-art office near The White House, and covers 1 office and 1 hospital with no unassigned patients. The role involves minor GYN procedures and approximately 60-70 deliveries per month. Benefits include competitive compensation, medical, dental, vision, 401K with company match, long- and short-term disability insurance, malpractice insurance, PTO/CME, and manageable workloads in a congenial office setting. The practice is affiliated with Sibley Memorial Hospital, a Johns Hopkins Medicine affiliate.

Documentation Specialist

Company: Bass Pro Shops

Location: Washington DC

Posted Dec 24, 2024

The Documentation Support Specialist position at White River Financial Services involves administrative support to loan processors, maintaining files, ensuring compliance, and providing customer support via various channels. The role requires clerical skills, organization, attention to detail, and the ability to manage multiple tasks. The position is full-time with benefits, and Bass Pro Shops is an equal opportunity employer.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages