Technical Support Jobs in Washington DC

Positions 80,911 Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

FBI Special Agent: Data Science & Intelligence Expertise

Company: Federal Bureau of Investigation

Location: Washington State

Posted Sep 03, 2025

Create and maintain effective liaison relationships with federal, state, local, tribal, territorial, and international law enforcement agencies.

E-Commerce Web Developer

Company: Fabspeed Motorsport

Location: Fort Washington, PA

Posted Sep 29, 2025

A degree in Computer Science, Software Development, or related field. Provide technical support and enhancements for existing web properties.

Development Project Manager

Company: Metropolitan Companies

Location: Fort Washington, PA

Posted Sep 22, 2025

Must have technical proficiency and knowledge in Microsoft office (Word, Excel, and Outlook). Manage project bidding process, proforma and budget preparation…

Floor Technician

Company: Healthcare Services Group, Inc.

Location: Fort Washington, PA

Posted Sep 26, 2025

In this role, you will maintain clean and orderly floors in a variety of campus environments, ensuring a safe and welcoming atmosphere for students, faculty,…

Utility & Powerline Infrastructure Project Manager (Five-years exp as PM REQUIRED)

Company: Palouse Power, LLC

Location: Washington State

Posted Sep 30, 2025

Communicate daily with clients to understand their needs and represent them effectively in the field. Collaborate with Palouse Power Management and other…

School Custodian

Company: Healthcare Services Group, Inc.

Location: Fort Washington, PA

Posted Sep 13, 2025

Compliance with COVID-19 vaccination policies, as required by state, local, and/or customers. Follow infection control and universal precautions to maintain a…

Aerospace Machinist

Company: Atlas Staffing

Location: Washington State

Posted Sep 18, 2025

Two-year technical degree in a related field (preferred). Utilizing machinist’s hand tools and precision measuring instruments to ensure compliance with…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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