Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Physician - Family Medicine

Company: MultiCare Health System

Location: Tacoma, Washington

Posted Sep 30, 2024

MultiCare Health System is offering a Family Medicine physician position in a well-established and expanding practice. The position includes competitive compensation, excellent benefits, generous time off, career growth opportunities, research opportunities, and a wellness program. The organization is committed to creating a sense of belonging, is mission-driven, and is a market leader in Washington state. The Pacific Northwest lifestyle offers breathtaking views of water, mountains, and forests.

Information Technology Specialist

Company: Department of Agriculture - Office of the Chief Economist

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the US Department of Agriculture's Office of the World Agricultural Outlook Board.

Cloud Operations Engineer - Network Services (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Sep 30, 2024

Fannie Mae is seeking a Cloud Infrastructure Technology Engineering Associate to join their team. The role involves designing and developing routine solutions for IT infrastructure environments, supporting mission-critical infrastructure, and working with a team to deliver results.

Data Scientist (Information Analyst)

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The text describes a Data Scientist's role within the Federal Aviation Administration, researching and analyzing data for aviation safety projects.

Registered Nurse - Geriatrics

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 30, 2024

The American Lake Community Living Center is a lakeside facility with 83 beds, designed around a main street corridor with branching neighborhoods, emphasizing social environment and patient wellbeing.

Exhibits Specialist

Company: Other Agencies and Independent Organizations - Smithsonian Institution

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Smithsonian Institution is a national museum complex with 21 museums and the National Zoo, dedicated to education and research.

Management Analyst (Technical Portfolio Management Analyst)

Company: Judicial Branch - Administrative Office of the U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Department of Technology Services Enterprise Project Services Division provides support to the Associate Director for Technology Services and the Chief of Staff in providing oversight and management for the administrative functions of the judiciary's national information technology program.

Contract Specialist

Company: Other Agencies and Independent Organizations - Federal Retirement Thrift Investment Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Federal Retirement Thrift Investment Board is looking for a highly qualified individual to serve as a Contract Specialist.

Director, Office of Site Remediation Enforcement

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This Senior Executive Service SES position is in the Office of Enforcement and Compliance Assurance. The position is office-centered and requires physical presence at the duty station. EPA offers work-from-home and work schedule flexibilities.

Interdisciplinary

Company: Department of the Army - United States Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 30, 2024

The job posting is for a Direct Hire Authority position at Joint Base Lewis-McChord Washington. The position is for the Directorate of Public Works and requires a resume to be submitted. The resume should be limited to 5 pages.

Supervisory Social Worker

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is eligible for the Education Debt Reduction Program, which reimburses student loan payments. To be eligible, you must meet specific requirements and submit your application within four months of appointment.

Information Technology Specialist

Company: Department of Agriculture - Office of the Chief Economist

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the US Department of Agriculture's Office of the World Agricultural Outlook Board.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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