Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Assistant General Counsel (Enforcement & Intelligence)

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The incumbent is an Assistant General Counsel in the Office of the General Counsel, responsible to the Secretary of the Treasury for legal activities and supervision of the Legal Division.

IT Specialist - Presidential Innovation Fellow (2210)

Company: General Services Administration - Technology Transformation Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Presidential Innovation Fellows program pairs entrepreneurs and technologists with federal civil servants to tackle national challenges. Fellows work as senior advisors for 12-24 months, shaping policy and advancing technology for public good.

Laborer

Company: Department of the Navy - Commander, Navy Installations

Location: Arlington, Washington Arlington, Washington

Posted Sep 30, 2024

The position is located in the Fleet and Family Readiness Division at Navy Region Northwest. The purpose of this position is to perform a variety of tasks requiring moderately heavy physical effort.

Director, Office of Electric Reliability

Company: Department of Energy - Federal Energy Regulatory Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Federal Energy Regulatory Commission FERC is ranked within the top 5 midsize agencies through the Partnership for Public Services Best Places to Work in the Federal Government Rankings.

CYS Assistant Director NF-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 30, 2024

The position is with the Clarkmoor Child Development Center at Joint Base Lewis-McChord WA. Eligible applicants must be available to work Monday-Friday, occasional evenings and Saturdays. This is a Regular Full-Time position eligible for leave accrual and benefits.

Advanced Practice Provider (O-3/O-4/O-5 Billet) Non-Supervisory

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Tacoma, Washington Tacoma, Washington

Posted Sep 30, 2024

This position is located within the Department of Homeland Security DHS Immigration and Customs Enforcement ICE Enforcement and Removal Operations ERO ICE Health Service Corps IHSC Office of Deputy Assistant Director of Clinical Services. It is a nonsupervisory position open to USPHS officers and Call to Active Duty CAD candidates.

Director, Planning and Design Division

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Architect of the Capitol is hiring a Director for the Planning and Design Division, responsible for planning, design, sustainability, and policy formulation.

Information Technology Specialist (Operating Systems) (Cloud Transformation Lead)

Company: Judicial Branch - Administrative Office of the U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is located in the Department of Technology Services DTS Systems Development and Support Office SDSO, assigned to move the Judiciary to commercial cloud providers and support Cloud Application Modernization.

Principal Deputy Director Departmental Ethics Office

Company: Department of the Interior - Office of the Solicitor

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Department of the Interior structures its SES positions into categories to determine the minimum pay. The minimum pay for this position is $19190000.

CHEMIST

Company: Department of the Navy - U.S. Pacific Fleet

Location: Bremerton, Washington Bremerton, Washington

Posted Sep 30, 2024

The job posting is for a Chemist position at the Puget Sound Naval Shipyard and Intermediate Maintenance Facility. Interested applicants must follow the directions in the How to Apply section to be considered.

Electrical Engineer (Interdisciplinary)

Company: Department of the Army - United States Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 30, 2024

The job posting is for a Director of Public Works position at US Army IMCOM, Joint Base Lewis-McChord, WA. The job requires a resume to be submitted, and only the first 5 pages will be reviewed.

Senior Attorney (Policy Advisor)

Company: Other Agencies and Independent Organizations - Surface Transportation Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Senior Attorney Policy Advisor position provides legal, administrative, and policy expertise to resolve complex passenger rail matters.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages