Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Operations Research Analyst

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This is a job posting for a nonbargaining unit position in the Department of Homeland Security Immigration and Customs Enforcement Office of Investment and Program Accountability in Washington, D.C.

HR Specialist (Employee Benefits/Payroll)

Company: Other Agencies and Independent Organizations - Federal Communications Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This job posting is for a position in the Office of Managing Director OMD Human Resources HR Payroll Benefits Service Center PBSC Federal Communications Commission FCC in Washington DC. The job does not offer relocation expenses and may be used to fill additional positions within 90 days.

Deputy Assistant Secretary for Human Resources

Company: Department of Health and Human Services - Office of the Secretary of Health and Human Services

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is in the Department of Health and Human Services HHS Office of the Secretary OS Office of the Assistant Secretary for Administration ASA.

Director of Legislative Affairs

Company: Legislative Branch - U.S. Capitol Police

Location: Washington DC

Posted Sep 30, 2024

The United States Capitol Police safeguards Congress and its employees, protecting them from crime, disruption, and terrorism, to ensure a safe and secure environment.

SECURITY GUARD

Company: Department of the Navy - Commander, Navy Installations

Location: Oso, Washington Oso, Washington

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

PATHWAYS STUDENT INTERN (Civil Engineer)

Company: Department of Transportation - Federal Highway Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Sep 30, 2024

This is a Student Internship position under the Pathways Internship Program. To qualify, you must be a continuing student enrolled or accepted for enrollment for the current or upcoming semesters. You will be required to provide documentation to support eligibility.

EMERGENCY RESPONSE DISPATCHER

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

INTERDISCIPLINARY

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Seattle, Washington Seattle, Washington

Posted Sep 30, 2024

The job posting is for a technical specialist position in the Department of the Army, evaluating and resolving sampling and analysis programs for dredging and disposal permit applications.

Neurosurgery Opening in Wenatchee, WA

Company: Archway Physician Recruitment

Location: Wenatchee, Washington

Posted Sep 30, 2024

A neurosurgery position is available in Wenatchee, WA, offering a competitive compensation package, work-life balance, and a supportive environment. The practice is recognized for improving physician satisfaction and reducing burnout. The candidate should be board-certified or board-eligible, able to obtain a Washington State license, and fully vaccinated against COVID-19. The organization values high-quality care, work-life balance, and effective communication.

General Attorney (Public Notice Flyer)

Company: Department of Commerce - Office of the Secretary

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The US Department of Commerce is seeking Senior Transaction Counsels for the Office of the Chief Counsel for Semiconductor Incentives. The position will report to the Chief Counsel and is located in Washington DC.

Operations Assistant

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Sep 30, 2024

The Morale Welfare and Recreation department provides fitness, recreation, lodging, and food and beverage programs for service members and their families.

Operations Research Analyst

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This is a job posting for a nonbargaining unit position in the Department of Homeland Security Immigration and Customs Enforcement Office of Investment and Program Accountability in Washington, D.C.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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