Technical Support Jobs in Washington DC

80,911 open positions · Updated daily

Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

Budget Analyst (Scorekeeping)

Company: Legislative Branch - Congressional Budget Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The CBOs Budget Analysis Division is seeking an analyst to work in its Scorekeeping Unit, which coordinates cost estimates for annual appropriation bills and prepares reports for Congress.

Director, Office of Communications and Innovation

Company: Other Agencies and Independent Organizations - U.S. Agency for International Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Office of Inspector General OIG is committed to detecting and preventing fraud, waste, and abuse within the US Agency for International Development USAID, and provides oversight of several organizations.

International Relations Specialist

Company: Department of the Interior - Bureau of Safety and Environmental Enforcement

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Bureau of Safety and Environmental Enforcement (BSEE) promotes safety, protects the environment, and conserves resources offshore through regulatory oversight and enforcement.

Powered Support Systems Mechanics

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Sep 29, 2024

The Public Works Directorate at Joint Base Lewis-McChord Washington leads the industry in providing exceptional infrastructure resource and facility management services.

ENGINEERING TECHNICIAN (CIVIL)

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Ephrata, Washington Ephrata, Washington

Posted Sep 29, 2024

The position provides engineering assistance to apply and maintain conservation practices in Washington state.

Security Specialist

Company: Other Agencies and Independent Organizations - Federal Reserve System--Board of Governors

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Security Specialist is responsible for maintaining electronic security systems in Board facilities, ensuring proper functioning at all times.

Registered Nurse - Urgent Care

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Sep 29, 2024

This position is eligible for the Education Debt Reduction Program, a student loan payment reimbursement program. You must meet specific individual eligibility requirements and submit your application within four months of appointment.

Natural Resource Specialist

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Waterville, Washington Waterville, Washington

Posted Sep 29, 2024

The position is located within the Natural Resource Conservation Service NRCS United States Department of Agriculture USDA Washington State Office. The incumbent performs duties related to carrying out a coordinated natural resources conservation program.

Staff Assistant

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC

Posted Sep 29, 2024

The position is located in the Architect of the Capitol Office of the Chief Executive Officer for Visitor Services. The candidate serves as the principal Staff Assistant to the CEO and provides administrative services to the Deputy CEO and the entire operation of the Capitol Visitor Center.

Project Finance Specialist (Relationship Manager)

Company: Other Agencies and Independent Organizations - Development Finance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The position is part of the US International Development Finance Corporation DFC Office of Small Business and Financial Services. As a Project Finance Specialist Relationship Manager, you will be responsible for coordinating with financial intermediaries, institutions, and stakeholders to implement and monitor financial relationships and recommend partnerships and products to maximize utilization and development impact and complement existing portfolio.

Air Conditioning Equipment Mechanic Assistant Supervisor

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 29, 2024

The Air Conditioning Equipment Mechanic Assistant Supervisor assists the supervisor with technical and administrative supervision over workers performing air conditioning AC mechanical work.

Health Technician (Dermatology)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Sep 29, 2024

The Medical and Surgery Dermatology Health Technician provides assistance during Dermatology surgical procedures and patient consultations. The incumbent will participate in the planning and implementation of complex procedures under supervision.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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