Technical Support Jobs in worldwide

107,791 open positions · Updated daily

Looking for Technical Support jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the worldwide area.

Senior Site Reliability Engineer

Company: PacketFabric

Location: Worldwide

Posted Apr 02, 2022

PacketFabric is a remote-first company that offers a unique opportunity to work on a cutting-edge connectivity cloud platform. The company is looking for a Site Reliability Engineer to join their team, with a focus on troubleshooting, monitoring, and automating systems. The job requires a strong background in scripting, automation, and system administration, as well as experience with cloud platforms and message queue systems.

Business Improvement Manager

Company: Omnipresent

Location: Worldwide

Posted Apr 08, 2022

The text describes a job opportunity at Omnipresent, a company that provides employment services to remote workers. The job requires leading a business improvement team to improve processes and customer experiences. The company offers a range of benefits, including flexible working, annual vacation entitlement, and company retreats.

Finance Administrator

Company: Empire Flippers

Location: Worldwide

Posted Apr 02, 2022

The company is looking for a talented Finance Administrator to join their Migration Department. The role is 100% location independent, allowing the candidate to live anywhere in the world. The ideal candidate will be extremely numbers-oriented and have experience in financial/inventory reconciliation or management. The company offers a competitive salary, benefits, and equity stake in the company.

Technical Support Engineer

Company: Automattic

Location: Worldwide

Posted Apr 10, 2022

Automattic is a company that values diversity, equity, and inclusion, and is looking for Technical Support Engineers to join their team. The job involves providing 24/7 support to customers, troubleshooting technical issues, and building a community of support. The ideal candidate has experience with WordPress, HTML, and CSS, and is fluent in written English.

Ecommerce Sales Lead

Company: Nathan James

Location: Worldwide

Posted Apr 08, 2022

Nathan James is a design-first, home furnishing company looking for a talented Ecommerce Sales Lead to manage sales and strategy. The company values its employees' personal lives and provides a flexible work environment. The role requires experience in wholesale ecommerce account management, strategy, and data analysis.

Technical Writer

Company: Draft.dev

Location: Worldwide

Posted Apr 02, 2022

The company encourages diversity in writers and offers a good side job for those with full-time jobs in the industry. They pay $300 per 1500 word article and welcome applications from software engineers, data engineers, product managers, and related fields.

Talent Partner

Company: Omnipresent Group

Location: Worldwide

Posted Apr 02, 2022

Omnipresent is a company that provides a simplified, cost-effective, and legally compliant employment experience for remote workers. They have a fully remote team and operate globally, with a focus on inclusivity and diversity.

Global Talent Acquisition Specialist

Company: bitcoindotcom

Location: Worldwide

Posted Apr 02, 2022

Bitcoin.com aims to promote economic freedom through its products and services, seeking a Talent Acquisition Specialist to join their team.

Senior Backend Developer

Company: Evina

Location: Worldwide

Posted Apr 04, 2022

Evina is looking for a Backend Developer to join their team and contribute to building a scalable system to handle billion transactions per day. The company values diversity and offers a meaningful job with a real impact in the fight against cybercrime.

Senior Full Stack Engineer (f/m/d)

Company: GraphCMS GmbH

Location: Worldwide

Posted Apr 02, 2022

GraphCMS is a leading GraphQL Federated Content Platform that enables developers and content operators to create, enrich, unify, and deliver content across platforms. The company is customer-centric, goal-driven, and values innovation, collaboration, and open communication. The role of a Senior Full Stack Engineer involves defining, improving, and developing new and existing features, contributing to the general infrastructure, and participating in daily syncs, code reviews, and pair programming sessions.

Site Reliability Engineering - Storage

Company: Packet Fabric

Location: Worldwide

Posted Apr 06, 2022

PacketFabric is a remote-first company seeking a Site Reliability Engineer to join their team. The company offers a supportive and optimistic team, a product development pipeline, and opportunities to work with various industries and customer types.

Senior Ecommerce Manager

Company: Nathan James

Location: Worldwide

Posted Apr 08, 2022

Nathan James is a design-first, home furnishing company that values its employees' happiness and well-being. They are looking for a Senior Ecommerce Manager to lead their sales team and drive business growth. The company offers a range of benefits and perks to support its employees' personal and professional lives.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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