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Sales Manager
Company: Koch Industries
Location: Tulsa, OK
Posted Mar 11, 2024
<p><strong>Your Job<strong> <p> <p>John Zink Hamworthy Combustion a Koch Engineered Solutions Company is looking for a Sales Manager to oversee a parts sales team in the refining and petrochemical sector for Process Burners in Tulsa OK The successful candidate will be expected to act independently to cultivate a team culture of creativity innovation and to develop relationships with our customers This position is not eligible for VISA Sponsorship <p> <p><strong>Our Team<strong> <p> <p>This role is an integral component of the John Zink Commercial team overseeing 68 direct reports The team provides combustion replacement parts and equipment specifically for the petrochemical and refining industries Our objective is to forge reliable partnerships by swiftly delivering parts solutions that enhance our customers profitability and operational effectiveness <p> <p><strong>What You Will Do<strong> <p> <ul><li>Lead a sales team managing a high volume of workflow in a fastpaced environment with heavy customer interaction and quick response time requirements<li> <li>Foster collaboration among the team to develop and drive sales strategies that align with the businesss vision<li> <li>Provide coaching that drives customerfocused decisions and applies good economic thinking <li> <li>Collaborate with integrated teams to develop partnerships that maximize profitability efficiency and response times<li> <li>Promote process improvements to streamline workflow to achieve successful customer interactions<li> <ul><p><strong>Who You Are Basic Qualifications<strong> <p> <ul><li>Experience leading and motivating a sales team<li> <li>Experience working with a matrixed organization <li> <li>Experience collaborating with internal and external stakeholders<li> <li>Available to travel up to 2025 of your time<li> <ul><p><strong>What Will Put You Ahead<strong> <p> <ul><li>Experience using Salesforce<li> <li>Technical background in the combustion industry<li> <li>Experience reading drawings understanding bill of materials and familiarity with manufactured parts<li> <ul><p>At Koch companies we are entrepreneurs This means we openly challenge the status quo find new ways to create value and get rewarded for our individual contributions Any compensation range provided for a role is an estimate determined by available market data The actual amount may be higher or lower than the range provided considering each candidates knowledge skills abilities and geographic location If you have questions please speak to your recruiter about the flexibility and detail of our compensation philosophy <p> <p>LIMW1 <p> <p><strong>Hiring Philosophy<strong> <p> <p>All Koch companies value diversity of thought perspectives aptitudes experiences and backgrounds We are Military Ready and Second Chance employers Learn more about our hiring philosophy here <p> <p><strong>Who We Are<strong> <p> <p>As a Koch Engineered Solutions company John Zink Hamworthy Combustion JZHC is a global leader in emissions control and a pioneer in modern Smart Combustion™ solutions Our research and development facilities make up the largest testing complex of its kind Additionally our worldwide service organization is the largest most technically advanced team of its kind We provide solutions to capture emissions destroy pollutants manage waste and heat vital processes to help industries operate more cleanly and efficiently <p> <p>At Koch employees are empowered to do what they do best to make life better Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company <p> <p><strong>Our Benefits<strong> <p> <p>Our goal is for each employee and their families to live fulfilling and healthy lives We provide essential resources and support to build and maintain physical financial and emotional strength focusing on overall wellbeing so you can focus on what matters most Our benefits plan includes medical dental vision flexible spending and health savings accounts life insurance ADD disability retirement paid vacationtime off educational assistance and may also include infertility assistance paid parental leave and adoption assistance Specific eligibility criteria is set by the applicable Summary Plan Description policy or guideline and benefits may vary by geographic region If you have questions on what benefits apply to you please speak to your recruiter <p> <p>Additionally everyone has individual work and personal needs We seek to enable the best work environment that helps you and the business work together to produce superior results <p> <p><strong> Equal Opportunities <strong> <p> <p>Equal Opportunity Employer including disability and protected veteran status Except where prohibited by state law some offers of employment are conditioned upon successfully passing a drug test This employer uses EVerify Please visit the following website for additional information httpwwwkochcareerscomdocEverifypdf<p>
Senior Director of Global Lift Collective
Company: Life.Church
Location: Oklahoma City, OK
Posted Mar 15, 2024
<p>The Senior Director of Global Lift Collective GLC is primarily responsible for ensuring execution of GLCs strategic objectives This role also leads core GLC operational functions including grant funding travel and event planning communication data and reporting The Senior Director is responsible for casting vision providing direction and leading ministry efforts to outcomes that further LifeChurchs mission and reach people for Christ <p> <p><br ><p> <p>At LifeChurch we exist to lead people to become fully devoted followers of Christ Its been our mission since 1996 and has guided us every day Leading people isnt just an expectation its a necessity Its a cornerstone of our culture Thats why were always seeking leadersleaders like youto bring your skills to life We are one church meeting in multiple locations and we want to help you become the person God made you to be <p> <p><br ><p> <p>Global Lift Collective GLC is a group of Kingdomminded partnersincluding LifeChurchworking together to abolish extreme poverty and unleash the Godgiven potential of all people Our dream is for every church to lead the way in holistically transforming their community beginning with our current focus in Malawi and Central America As the designated backbone entity LifeChurch supports GLC by ensuring strategic coherence developing and facilitating the execution of work plans overseeing regional coordinators and leading core operations related to grant funding travel and event planning communication data and reporting This role will formally integrate these GLC responsibilities into LifeChurchs Local and Global Missions team Learn more about the Collective at wwwgloballiftorg<p> <p><b>What Youll Do<b> <p><ul><li>Develop clear and thorough work plans to ensure GLC leadership in the USUK Malawi and Central America achieve longterm GLC objectives<li> <li>Track progress on strategic initiatives and ensure work plans are consistently up to date<li> <li>Oversee GLCs Malawi and Central America Coordinators<li> <li>Oversee the inflow and outflow of GLC grant funding<li> <li>Oversee gathering and use of monitoring and evaluation data<li> <li>Oversee travel and event planning<li> <li>Plan and facilitate GLC meetings<li> <li>Oversee GLC reporting to all stakeholders<li> <li>Ensure a thorough flow of communication within and between GLC Lead groups<li> <li>Oversee the development and curation of GLC communication assets<li> <ul><p><b>Skills Needed to Succeed<b> <p><ul><li>Strong leadership skills and understanding of developing and guiding others<li> <li>Ability to selfmotivate make independent decisions and solve problems<li> <li>Excellent verbal written and interpersonal communication skills to foster relationships and inspire action<li> <li>Effective at process and organizational management to coordinate structure and provide vision to projects<li> <li>Capable of adeptly delegating tasks utilizing clear communication to articulate expectations and leveraging individual strengths within the team to optimize productivity and promote unity<li> <li>Bachelors degree or comparable experience preferred<li> <li>510 years leadership experience in ministry nonprofit or business preferred<li> <ul><p><b>Benefits We Offer<b> <p><ul><li>Paid parental leave including maternity paternity and adoption leave<li> <li>Generous employerpaid leave for the use of vacation sick time and other qualifying reasons <li> <li>Innovative and comprehensive Medical Dental and Vision insurance that provides team members with useful resources and savings to navigate their holistic health <li> <li>Life insurance policy provided for all staff members at 2x annual salary at no cost Additional life insurance coverage is available to purchase <li> <li>ShortTerm and LongTerm disability is covered at 100 for fulltime qualified staff members<li> <li>Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health<li> <li>Generous 401k retirement plan allowing a team member to have up to 125 including employee contribution employer match and employer discretionary contribution contributed into their account in their first year It doesnt stop therethe more years on staff the greater the investment <li> <li>$160 annually in development dollars for team members to invest in their professional growth <li> <li>Casual dress and work environment<li> <li>Flexible work schedule<li> <li>And much more<li> <ul><p> <p><p><b>Our Beliefs Culture and Commitment to Diversity<b><p> <div>At LifeChurch every staff member and intern is a minister and is expected to engage in the churchs ministry fully We consider ministry readiness and an individuals capacity to represent LifeChurchs beliefs as a minister during the selection process for all staff and intern positions An essential function within every position held by a staff member or intern at LifeChurch is to uphold and represent the beliefs of LifeChurch <u>Learn more about what we believe at LifeChurch<u> <div> <p><br ><p> <div>While we unite around our mission we know unity doesnt mean uniformity Our calling is too great and our mission is too important not to be intentional about strengthening our team through diversity We know that diverse perspectives in race ethnicity background age and gender are essential to reaching the world for Christ To learn more about how we strengthen our team through diversity <u>visit our careers page<u> <div> <p><br ><p> <p><i>All data collected in our application process from resume collection to application questions is used for recruitment purposes only <i><p> <p><p>
Head of Talent Acquisition
Company: Love's Travel Stops
Location: Oklahoma City, OK
Posted Mar 15, 2024
<p><strong>Req ID <strong>433258 <p> <p><b> BASIC PURPOSE<b> The Head of Talent Acquisition leads fullservice recruitment and talent acquisition for Loves She is responsible for developing and maintaining Loves recruitment and talent acquisition framework processes and infrastructure In collaboration with senior leadership across the organization the position defines the strategies processes standards tools and policies for external candidate sourcing and recruitment new hire onboarding and retention internal mobility recruitment technology implementation and management employment branding and early career and diversity recruitment In partnership with the Chief Human Resources Officer CHRO and as a member of the HR Leadership Team this role will utilize creative recruiting and search strategies to attract and retain top performers at all levels The incumbent develops and utilizes metrics and measurement tools to track performance development and implementation of strategies to align with Loves key performance expectations <p> <p><b>MAJOR RESPONSIBILITIES<b> <p> <p>Business Partnering <p> <ul><li>Acts as a change agent strategic advisor and partner to the business HR and TA teams<li> <li>Strategically partners with leadership to support productivity workforce planning and staffing plans<li> <li>Works in partnership with total rewards to ensure compensation and benefits offerings are competitive<li> <li>Fosters a recruitment team that is accessible and serves as a business partner to HR business partners and business leaders to drive recruitment best practices<li> <li>Partners with leaders to ensure diverse slates are present in all recruiting efforts <li> <li>Supports the CHRO in executive level recruitment and utilizes strategies appropriate for the level of position<li> <ul><p>Strategy amp Leadership <p> <ul><li>Connects the recruitment strategy with Loves strategic priorities and HR strategy<li> <li>Builds strategies to attract and retain candidates in all stages of their career ie interns early career midcareer experienced<li> <li>Develop strategies to maintain an internal pipeline of talent through internal mobility and staying in tune with succession planning for internal placements<li> <li>Builds strategies to ensure a strong employer value proposition<li> <li>Analyzes market and internal trends that affect recruitment activity<li> <ul><p>HR Process amp Systems <p> <ul><li>Utilizes creative and proactive recruiting techniques to attract top talent<li> <li>Continuously reviews and improves the talent acquisition endtoend process for a frictionless candidate experience<li> <ul><ul><li>Leverages applicant tracking systems ATS recruitment marketing and various other HRIS and software to improve the applicant experience and streamline the recruitment process for internal and external candidates<li> <li>Assesses current and new technology to improve the candidate team and leader experience<li> <li>Develop strategic sourcing processes and capabilities to deliver for the business<li> <li>Benchmarks key talent acquisition metrics and ensures Loves recruitment strategy remains competitive<li> <li>Is knowledgeable on the latest talent acquisition trends in the labor market and develops proactive strategies to manage change<li> <li>Maintainsupholds regulatory readiness in employment and ensures local state and Federal employment laws are followed<li> <li>Develops recommends and monitors budgets and expense controls<li> <ul><p><b> EDUCATION AND EXPERIENCE<b> <p> <p>Education <p> <ul><li>Bachelors Degree or equivalent experience Masters degree preferred<li> <ul><p>Experience <p> <ul><li>710+ years of professional and leadership experience including Talent Acquisition planning and execution in various roles with increasing responsibility<li> <ul><p><b>SKILLS AND PHYSICAL DEMANDS<b> <p> <p>Skills <p> <ul><li>Retail or hospitality experience preferred<li> <li>Process improvement of recruitment onboarding and employee relations<li> <li>Handson experience with candidate sourcing interviewing and assessments<li> <li>Demonstrated experience with applicant tracking systems and various recruitment and onboarding technologies and platforms<li> <li>Strong written and verbal communication skills<li> <li>Ability to thrive in an ambiguous and rapidly evolving environment<li> <li>Experience partnering with various levels of leadership including executive Leadership<li> <li>Strong business and financial acumen key working knowledge of the business processes and leverage points Can develop detailed budgets articulate a business case and develop and track metrics<li> <li>Problem solving and systemic thinking skills critical analytics diagnosis and prioritization<li> <li>Collaborator ability to build rapport and credibility at all levels of the org across all functions builds trusting relationships internally and externally<li> <li>Agility ability to navigate in a complex matrixed environment<li> <li>Knowledgeable of employment laws<li> <ul><p>Typical Physical Demands <p> <ul><li>Requires prolonged sitting some bending and stooping<li> <li>Occasional lifting up to 25 pounds<li> <li>Manual dexterity sufficient to operate a computer keyboard and calculator <li> <li>Requires normal range of hearing and vision<li> <ul><p><b>Job Functions <b>Corporate <p> <p><b>Loves has been fueling customers journeys since 1964 Innovation and perseverance continue to lead the way for the familyowned and operated business headquartered in Oklahoma City with more than 40000 team members in North America and Europe The companys core business is travel stops and convenience stores with more than 630 locations in 42 states Loves continues its commitment to offer products and services that provide value for professional drivers fleets fourwheel customers RVers alternative fuel and wholesale fuel customers Giving back to communities Loves serves and maintaining an inclusive and diverse workplace are hallmarks of the companys awardwinning culture <b> <p> <p><b>The Loves Family of Companies includes<b> <p> <ul><li><b>Gemini Motor Transport one of the industrys safest trucking fleets<b><li> <li><b>Speedco and Loves Truck Care the largest oil change and preventive maintenance and total truck care network<b><li> <li><b>Musket a rapidly growing Houstonbased commodities supplier and trader<b><li> <li><b>Trillium a Houstonbased alternative fuels expert<b><li> <li><b>TVC Prodriver a commercial drivers license CDL protection subscription service<b><li> <ul><p><strong>The Loves Experience<strong> <p> <p>Loves was founded in 1964 on the values of integrity customer focus strong work ethic innovation and perseverance We are looking for these in every person we hire No matter what job you do for Loves your commitment to these values will not only continue our legacy of growth it will also ensure your successful career<p>
Marketing Database Specialist I
Company: Paycom
Location: Oklahoma City, OK
Posted Mar 14, 2024
<p><strong>Job Details<strong> <p> <p><strong>Level<strong> <p> <p>Entry <p> <p><strong>Job Location<strong> <p> <p>Oklahoma City Office Oklahoma City OK <p> <p><strong>Position Type<strong> <p> <p>Full Time <p> <p><strong>Education Level<strong> <p> <p>High SchoolGED <p> <p><strong>Travel Percentage<strong> <p> <p>None <p> <p><strong>Job Shift<strong> <p> <p>8 AM to 5 PM <p> <p><strong>Job Category<strong> <p> <p>Marketing <p> <p><strong>Description<strong> <p> <p>This role will be responsible for ensuring Paycoms sales organization is wellequipped with the support information content training and knowledge of available resources and core curriculum necessary to effectively sell Paycoms current and new product offerings The successful candidate will combine a solid understanding of sales and marketing dynamics with the ability to map field requirements and corporate resources into a comprehensive sales enablement program <p> <p><strong>RESPONSIBILITIES<strong> <p> <p><strong>Research<strong> <p> <ul><li>Conduct and report on competitive market research<li> <ul><p><strong>Sales Enablement<strong> <p> <ul><li>RFP <li> <li>List buying strategypredictive technology<li> <ul><p><strong>Database Growth<strong> <p> <ul><li>Continuously work to increase the size of the database with quality prospects by<li> <li>Working with telemarketing companies to insure the data imported is accurate<li> <li>Researching other list acquisition opportunities as directed<li> <li>Entering and importing new prospects as directed<li> <li>Working with sales marketing and IT to improve database functionality<li> <li>Assist with marketing list maintenance<li> <li>Assist with returned Direct Marketing Mail<li> <li>Work with other members on lead tracking<li> <li>Prospect profiling and Data entry<li> <li>Correcting data entry errors and contact companies with missing information and updating the database<li> <li>Researching other list acquisition opportunities as directed and enter and new prospects as directed<li> <li>Working with sales marketing and IT to improve database functionality<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>EducationCertification<strong> <p> <ul><li>High School Diploma or GED<li> <ul><p><strong>Experience<strong> <p> <ul><li>Must have intermediate knowledge of Excel<li> <li>2+ years in an administrative role<li> <ul><p><strong>PREFERRED QUALIFICATIONS<strong> <p> <p><strong>EducationCertification<strong> <p> <ul><li>Bachelors degree<li> <ul><p><strong>Experience<strong> <p> <ul><li>Experience in a sales or sales support role<li> <ul><p><strong>SkillsAbilities<strong> <p> <ul><li>Exceptional written and verbal communication skills<li> <li>Must be detailoriented with a proven track record of error free work<li> <li>Ability to prioritize tasks effectively<li> <li>Team player with strong interpersonal skills<li> <li>Ability to thrive in a fastpaced environment <li> <li>Adept at project management and crossfunctional collaboration<li> <li>Good work ethic with the ability to work within a team and independently <li> <li>Professional demeanor and appearance <li> <li>Ability to handle a number of high priority projects simultaneously and effectively<li> <li>Strong technical aptitude in learning new software quickly<li> <ul><p><strong>Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind Paycom makes employment decisions on the basis of business needs job requirements individual qualifications and merit Paycom wants to have the best available people in every job Therefore Paycom does not permit its employees to harass discriminate or retaliate against other employees or applicants because of race color religion sex sexual orientation gender identity pregnancy national origin military and veteran status age physical or mental disability genetic characteristic reproductive health decisions family or parental status or any other consideration made unlawful by applicable laws Equal employment opportunity will be extended to all persons in all aspects of the employeremployee relationship This policy applies to all terms and conditions of employment including but not limited to hiring training promotion discipline compensation benefits and separation of employment The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures Any questions or concerns should be referred to the Human Resources Department To learn more about Paycoms affirmative action policy equal employment opportunity or to request an accommodation Click on the link to find more information <strong><strong>paycomcomcareerseeoc<strong><p>
Manager Mobile Reporting and Insights Product Delivery
Company: Cox Enterprises
Location: Oklahoma City, OK
Posted Mar 16, 2024
<p><b><strong> Manager Mobile Reporting and Insights Product Delivery <strong><b><br >As a part of the Cox Mobile line of business the Manager Mobile Reporting and Insights Product Delivery is a critical implementation and product management role for the Cox Mobile Data and Insights Team Cox Mobile Data and Insights is responsible for endtoend portfolio level reporting across the Cox Mobile line of business with a vision to provide a bestinclass capability to enable decisionmaking and problem solving based on the performance measures of strategic goals On a tactical level the Team builds and maintains the ongoing reporting suite of metrics KPIs and results for the Cox Mobile line of business<br >The Manager Mobile Data and Insights Engagement will own the reporting product and will be responsible for bestinclass reporting for end users consuming reports The role provides insights that drive action though the transformation of data in Power BI visualization The Manager will work with the engagement and solutions teams to drive insights that bring value back to Cox Mobile<br >The Manager will build complex dimensional data models and reports from the bottom up Critical to success is the ability to transform raw data into visually appealing and informative reports and dashboards including the ability to organize a variety of reports into workspaces that allow users to quickly access reporting to address their most pressing questions Dashboard and reporting usability is a top priority maintaining version control standardized templates style guides and consistency<br >The role will demand significant collaboration with Mobile Line of business stakeholders and datasolutions architects The ability to motivate crossfunctional teams to deliver successful projects and collaborating across the organization to develop points of view thought leadership and capabilities is required<br ><strong> What Youll Do <strong><br ><p><ul><li> Community building including analytics presentations and management of broad communications to internal stakeholders<li> <li> Evaluate and determine the most suitable approach based on the scope and requirements of each opportunity<li> <li> Driving the approach and delivery of the work including assessments roadmap development business process design use case business requirement development and complex implementation efforts<li> <li> Implement best practices in application architecture security and performance to ensure reliable and scalable solutions<li> <li> Develop documentation user guides and training materials to support endusers and ensure smooth adoption of custom applications<li> <li> Provide technical guidance and support to other team members including debugging troubleshooting and deployment assistance<li> <li> Monitor and manage the progress of projects ensuring timely delivery and adherence to project plans<li> <li> Managing an agile development cycle including quality assurance testing user acceptance and collecting feedback and documenting lessons learned for continuous improvement<li> <ul><p><br ><strong> Whats In It For You <strong><br >At Cox we reward your hard work with meaningful benefits<br >First we offer a highly competitive compensation package 401k with a generous company match comprehensive healthcare life and disability benefits plus numerous other benefits including adoption assistance pet insurance and discounts on travel and cars<br >We value people more than technology That means youll work within a culture and with a team that values your leadership your experience your contributions and you yes you as a person We believe recognition is important and Cox strives to celebrate those who help make us successful every day We also encourage diversity and support inclusion we want you to do you and feel comfortable doing so<br >We also offer boundless opportunities for growth you can sharpen your skills learn a new talent join a mentoring program even earn an advanced degree Youll find the potential for lateral or upward career growth within the Cox family businesses including the innovative startups in transportation mobility clean tech and more<br ><strong> Who You Are <strong><br ><b><strong> Minimum <strong><b><br ><p><ul><li> Bachelors degree in related discipline and 6 years experience in a related field Computer Science Data Science Business Technology Engineering Math etc The right candidate could also have a different combination such as a Masters degree and 4 years of experience a PhD and 1 year of experience or 10 years experience in a related field<li> <li> Experienced in visual analytics with Microsoft Power BI<li> <li> Proficient in Microsoft Office Suite PowerPoint and Excel<li> <li> Exceptional communication skills verbalwritten with the ability to articulate complex ideas to all levels of an organization<li> <li> Strong analytical and critical thinking skills including the knowledge of data modeling and how to turn raw data into meaningful information<li> <li> Excellent time management skills<li> <ul><p><br ><b><strong> Preferred <strong><b><br ><p><ul><li> Mastery of visual analytics using Microsoft Power BI including intermediate or better proficiency in capacities workspaces dashboards reports workbooks semantic models DAX queries dataflows Power Query and governance<li> <li> Experience in mobile telecommunications analytics desired<li> <li> Prior professional services or consulting<li> <li> Proficiency in Microsoft Power Automate SharePoint SQL Server<li> <li> Proficient in agile delivery management tools eg Jira<li> <ul><p><br >USD 8830000 14710000 per year<br ><b>About Cox Communications<b><br >Cox Communications is the largest private telecom company in America serving six million homes and businesses Thats a lot but we also proudly serve our employees Our benefits and our awardwinning culture are just two of the things that make Cox a coveted place to work If youre interested in bringing people closer through broadband smart home tech and more join Cox Communications today<br ><b>About Cox<b><br >Cox empowers employees to build a better future and has been doing so for over 120 years With exciting investments and innovations across transportation communications cleantech and healthcare our family of businesses which includes Cox Automotive and Cox Communications is forging a better future for us all Ready to make your mark Join us today<br >Benefits of working at Cox may include health care insurance medical dental vision retirement planning 401k and paid days off sick leave parental leave flexible vacationwellness days andor PTO For more details on what benefits you may be offered visit our benefits page <br >Cox is an Equal Employment Opportunity employer All qualified applicantsemployees will receive consideration for employment without regard to that individuals age race color religion or creed national origin or ancestry sex including pregnancy sexual orientation gender gender identity physical or mental disability veteran status genetic information ethnicity citizenship or any other characteristic protected by law<br >Statement to ALL ThirdParty Agencies and Similar Organizations Cox accepts resumes only from agencies with which we formally engage their services Please do not forward resumes to our applicant tracking system Cox employees Cox hiring manager or send to any Cox facility Cox is not responsible for any fees or charges associated with unsolicited resumes<p>
Development Setup Specialist
Company: Paycom
Location: Oklahoma City, OK
Posted Mar 11, 2024
<p><strong>Job Details<strong> <p> <p><strong>Level<strong> <p> <p>Entry <p> <p><strong>Job Location<strong> <p> <p>Oklahoma City Office Oklahoma City OK <p> <p><strong>Position Type<strong> <p> <p>Full Time <p> <p><strong>Education Level<strong> <p> <p>High SchoolGED <p> <p><strong>Travel Percentage<strong> <p> <p>None <p> <p><strong>Job Category<strong> <p> <p>Development <p> <p><strong>Description<strong> <p> <p>The Development Setup Specialist DSS serves as the first point of contact for Custom Report Development group The specialist reviews all incoming requests and create development tickets or escalate the requests for further management review when necessary they ensure that all relevant information is accurately entered and that requests for assistance are answered in a timely manner <p> <p>The Specialist will be trained to utilize in house developed tools to build reports and will also be responsible for the training of other Paycom users in the use of these reports <p> <p>The Specialist works in a collaborative environment with the other Specialists and Developers communicates effectively with colleagues is detail oriented and takes ownership in seeing projects through to completion <p> <p><strong>RESPONSIBILITIES<strong> <p> <ul><li>Manage project entries in the project tracking software these project entries are incoming request from clients for custom development<li> <li>Create the development tickets once documentation has been turned in<li> <li>Reach out to the respective teams individual contributors to gather the paperwork within one week and on 2030 projects simultaneously occasionally more<li> <li>Collect all paperwork which includes project documentation and requirements Signed Order of Work Agreements and specs associated<li> <li>Take 1520 calls a day with sales representatives and Paycom These calls will be a request to check on a status of a project and the feasibility of a development request<li> <li>Answer frontline questions regarding reports to support developers FAQs This role is responsible for demonstrating an understanding of the modules and reports and identifying core issues to assist clients with answers<li> <li>For Paycoms Service Level Agreement the DSS will need to respond within 30 minutes to the Jira tickets from the time a request is submitted They will need to be knowledgeable with our Payroll Time and Attendance and Reporting Modules and continue to learn as the modules are enhanced<li> <li>Be primary liaison for the development team with Clients Providers by gathering specs and responding to email requests<li> <li>Trouble shoot reports and any potential errors <li> <li>Work with Billing team to make sure all fees are paid correctly and have correct agreements per client code<li> <li>Create project specifications for developers <li> <li>Assist and train new hires within the DSS Team<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>EducationCertification<strong> <p> <ul><li>Bachelors Degree or 1+ years experience with Paycom<li> <ul><p><strong>Experience<strong> <p> <ul><li>Must demonstrate intermediate experience such as creating pivot tables charts and creating cell formulas and create paper work flow environment<li> <li>Experience in highpaced andcommunication role<li> <li>Microsoft word<li> <li>Juggling high number of projects at any given time and must have abilities to follow with service to all parties involved and finalizing documentation<li> <li>Written and communication skills they write detailed emails and documentation<li> <li>Analytical skills<li> <li>Technical ability to use different software including in house software to set up SFTP connections as well as client report template<li> <ul><p><strong>Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind Paycom makes employment decisions on the basis of business needs job requirements individual qualifications and merit Paycom wants to have the best available people in every job Therefore Paycom does not permit its employees to harass discriminate or retaliate against other employees or applicants because of race color religion sex sexual orientation gender identity pregnancy national origin military and veteran status age physical or mental disability genetic characteristic reproductive health decisions family or parental status or any other consideration made unlawful by applicable laws Equal employment opportunity will be extended to all persons in all aspects of the employeremployee relationship This policy applies to all terms and conditions of employment including but not limited to hiring training promotion discipline compensation benefits and separation of employment The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures Any questions or concerns should be referred to the Human Resources Department To learn more about Paycoms affirmative action policy equal employment opportunity or to request an accommodation Click on the link to find more information <strong><strong>paycomcomcareerseeoc<strong> <p> <p><strong>LIHybrid<strong><p>
Content Editor
Company: Paycom
Location: Oklahoma City, OK
Posted Mar 11, 2024
<p><strong>Job Details<strong> <p> <p><strong>Level<strong> <p> <p>Entry <p> <p><strong>Job Location<strong> <p> <p>Oklahoma City Office Oklahoma City OK <p> <p><strong>Position Type<strong> <p> <p>Full Time <p> <p><strong>Education Level<strong> <p> <p>Bachelors Degree <p> <p><strong>Travel Percentage<strong> <p> <p>None <p> <p><strong>Job Category<strong> <p> <p>Learning and Development <p> <p><strong>Description<strong> <p> <p>The Content Editor is responsible for working closely with training content creators to ensure grammatical stylistic and technical accuracy in all instructional materials used for Paycoms internal and client training programs This role will help proofread all learning deliverables as the final approver before distribution manage electronic content libraries update our custom stylebook test learning courses and maintain project plans <p> <p><strong>RESPONSIBILITIES<strong> <p> <ul><li>Ensures Paycoms standard of quality across all learning content including but not limited to scripts elearning courses guides and videos<li> <li>Proofreads and provides feedback to content creators while working on strict deadlines<li> <li>Assists with writing original content such as the creation of guides course descriptions examples within demo codes and other training or communication materials<li> <li>Maintains project documentation and report progress according to team standards<li> <li>Updates all content as needed to ensure accuracy and regulatory compliance <li> <li>Uses Paycoms learning management system to upload and deploy material and provide recommendations for improvements to the learning management system and course deployment methods<li> <li>Attends and participates in meetings as required<li> <li>Adheres to all policies of Paycom including those outlined in the Paycom Employee Handbook<li> <li>Completes projects accurately and timely as defined by Paycom management<li> <li>Assists coworkers and Paycom management when requested<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>EducationCertification<strong> <p> <ul><li>Bachelors Degree<li> <ul><p><strong>Experience<strong> <p> <ul><li>Superior command of the English language including rules and usage <ul><li>Knowledge of AP Style<li> <ul><li> <li>Experience in technical or creative writing andor editing <li> <li>Strong project management skills<li> <li>Ability to handle a number of highpriority projects simultaneously and effectively<li> <li>Ability to review and analyze a wide variety of information and recommend specific action<li> <li>Selfeducator able to accumulate knowledge related to the products services industry markets and resources affecting the payroll and HR spaces<li> <li>Strong collaborator able to drive execution by working well with others across the organization<li> <ul><p><strong>PREFERRED QUALIFICATIONS<strong> <p> <p><strong>EducationCertification<strong> <p> <ul><li>Bachelors Degree in Journalism English or Communication<li> <ul><p><strong>SkillsAbilities<strong> <p> <ul><li>A strong work ethic and love for learning<li> <li>Excellent communication and editing skills both written and verbal<li> <li>Extensive knowledge of AP Style<li> <li>Ability to adapt and thrive in a fastpaced changing environment with aggressive deadlines<li> <li>Act as a brand ambassador by modeling Paycom values in every interaction with clients colleagues and general public<li> <li>Knowledge of Microsoft Office products<li> <li>Familiarity or willingness to learn Articulate and Adobe software<li> <li>Detailoriented<li> <li>Wellorganized<li> <li>Positive attitude<li> <li>Cooperative and willing to work with others on crossfunctional teams<li> <ul><p><strong>Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind Paycom makes employment decisions on the basis of business needs job requirements individual qualifications and merit Paycom wants to have the best available people in every job Therefore Paycom does not permit its employees to harass discriminate or retaliate against other employees or applicants because of race color religion sex sexual orientation gender identity pregnancy national origin military and veteran status age physical or mental disability genetic characteristic reproductive health decisions family or parental status or any other consideration made unlawful by applicable laws Equal employment opportunity will be extended to all persons in all aspects of the employeremployee relationship This policy applies to all terms and conditions of employment including but not limited to hiring training promotion discipline compensation benefits and separation of employment The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures Any questions or concerns should be referred to the Human Resources Department To learn more about Paycoms affirmative action policy equal employment opportunity or to request an accommodation Click on the link to find more information <strong><strong>paycomcomcareerseeoc<strong><p>
Product Engineer
Company: SageNet
Location: Tulsa, OK
Posted Mar 15, 2024
<p><strong><strong>Company Overview<strong><strong> <p> <p>SageNet is a leading managed services provider specializing in connectivity digital signage and cybersecurity The company connects manages and protects technologies and devices across widely distributed enterprises SageNets people processes and technologies coupled with its collaborative approach empowers customers to achieve their core business objectives <p> <p>The company offers worldclass service and support via its USbased 247365 Network Operations Centers NOCs and Security Operations Centers SOCs geographically diverse teleports a central National Logistics Center multiple data centers and a nationwide field service organization <p> <p>What makes SageNet unique is its Why SageNet is passionate about Trusted Connections This is a twofold calling First the company creates trusted reliable and secure technological connections for its customers Second and perhaps even more importantly SageNet works tirelessly to build trusted human connections with its customers partners and communities The company believes that by creating discovering and nurturing these trusted connections SageNet enhances the world that connects us all <p> <p>With a threedecade track record in managed services SageNet boasts a longterm customer base that includes the nations largest retail financial healthcare utilities and energy organizations SageNet manages communications for more than 220000 endpoints Headquartered in Tulsa SageNet has regional offices in Atlanta Toronto and Washington DC <p> <p><strong><strong>Job Purpose<strong><strong> <p> <p>As a Product Engineer on our PreSales team you will collaborate with Sales Engineers to develop solutions that will drive innovation enhance the product portfolio and deliver customercentric solutions that meet market demands and exceed customer expectations By leveraging technical expertise market insights and vendor collaboration the Product Engineer will play a pivotal role in driving business success and showcasing our company as a trusted partner in the industry This role requires a forward thinking mindset a deep understanding of industry dynamics and a commitment to driving both product and customer growth <p> <p><strong><strong>Duties and Responsibilities<strong><strong> <p> <ul><li><strong>Innovation and Differentiation<strong> Lead the design and development of new products or enhancements to existing offerings leveraging market research customer feedback and technological advancements to drive innovation and differentiation<li> <li><strong>Quality Assurance<strong> Establish criteria which new products must meet and implement testing and validation processes to ensure product quality reliability and mitigating risks and enhancing customer satisfaction<li> <li><strong>CustomerCentric Solutions<strong> Collaborate closely with Sales Marketing and Customer Support teams to understand customer needs develop tailored solutions and deliver exceptional value to our customers<li> <li><strong>Market Responsiveness<strong> Stay abreast of industry trends competitor offerings and market dynamics to quickly adapt product designs and features ensuring alignment with market demands and customer preferences<li> <li><strong>Vendor Networking<strong> Stay involved in vendor relationships and work closely with those offering solutions which might enhance our portfolio Create cost and benefit comparisons to determine profitability of offerings<li> <li><strong>Revenue Growth<strong> Drive revenue growth by introducing new products expanding product lines and improving existing offerings creating opportunities to attract new customers upsell existing ones and capture market share<li> <li><strong>Brand Reputation<strong> Enhance our companys brand reputation and credibility in the market by consistently delivering innovative highquality products that exceed customer expectations<li> <li><strong>System Integration and Knowledge sharing<strong> Provide documentation and key components of new products to promote a cohesive integration with internal teams from the sales cycle through operations<li> <li><strong>Product Development Lifecycle<strong> Document the expected product lifecycle to promote a thorough understanding of the costs associated with a full deployment including hardware licensing replacements and upgrades<li> <ul><p><strong><strong>Qualifications<strong><strong> <p> <ul><li>Bachelors degree in engineering computer science or a related field preferred<li> <li>Proven experience in product management or engineering roles preferably in the technology industry<li> <li>Strong technical skills with expertise in network architecture protocols and technologies including the ability to read and create technical diagrams and provide design recommendations Proficient in use of Visio<li> <li>Excellent communication presentation collaboration and leadership skills with the ability to articulate complex technical concepts to a diverse audience<li> <li>Ability to think strategically prioritize tasks and make datadriven decisions when managing multiple active projects<li> <li>Experience working in Agile environments and managing crossfunctional teams<li> <li>Familiarity with networking cybersecurity and telecommunications concepts is a plus <p>Excellent teamwork and interpersonal skills to build crossfunctional relationships as well as external vendor and customer relationships<p><li> <li>Willingness to travel extensively and represent the company in customerfacing engagements<li> <ul><p><strong><strong>Working Conditions<strong><strong> <p> <ul><li>Productively work in a hybrid work environment which consists of 2 mandatory allin days 1 variable day and 2 virtual days Hybrid work environment is applied per positiondepartment and may be subject to change per changes in the Policy<li> <ul><p><strong><strong>Physical Requirements <strong><strong> <p> <ul><li>Must be able to perform work in front of a dedicated workspace for extended periods of time<li> <li>Be able to sit for long periods of time without problem<li> <li>Extensive use of fingers and hands for typing<li> <li>Extensive use of eyes to be able to analyze documents electronically and physically for long periods of time<li> <ul><p><strong><strong>Classification <strong>SalariedExempt <strong><p> <p><strong>Position Type <strong>FullTime <p> <p><strong>Travel Requirements <strong>2040 domestic travel by car and airplane <p> <p><strong>Direct Reports <strong>None <p> <p><strong>Safety Sensitive <strong>Not a Safety Sensitive Position <p> <p><strong>Attention All ThirdParty Agencies Headhunters and Recruiters<strong> <p> <p>SageNet will not accept candidate submission by unsolicited third parties through this site or any company email address All unsolicited candidates presented to SageNet will be considered the property of SageNet SageNet will not be responsible for any fees associated with unsolicited candidates nor will a contractual relationship be formed by the submission SageNet is not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner SageNet only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement All contact with SageNet from third parties must be through our Talent Acquisition Department Any contact made outside of the SageNet Talent Acquisition Department by a third party will cancel any future business relationships between the third party and SageNet <p> <p>Please contact KatieHalsteadSageNetcom for any questions <p> <p>Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities <p> <p>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c<p>
Senior Software Engineer (IT)
Company: FlightSafety International
Location: Tulsa, OK
Posted Mar 13, 2024
<p><b>About FlightSafety International<b> <p> <p>FlightSafety International is the worlds premier professional aviation training company and supplier of flight simulators visual systems and displays to commercial government and military organizations The company provides training for pilots technicians and other aviation professionals from 167 countries and independent territories FlightSafety operates the worlds largest fleet of advanced fullflight simulators and awardwinning maintenance training at Learning Centers and training locations in the United States Canada France and the United Kingdom <p> <p><strong>Purpose of Position<strong> <p> <p>The Senior Software Engineer is responsible for developing maintaining and identifying improvements by planning implementing and monitoring software framework solutions <p> <p><strong>Tasks and Responsibilities<strong> <p> <ul><li>Identify and develop product specification system design development and system integration for new and existing software applications<li> <li>Develop test and maintain multitier web applications and windowsbased programsutilities<li> <li>Conduct new technology research and concept specifications to influence the design of individual software components<li> <li>Collaborate with crossfunctional areas on products and programs that will contribute to FSIs strategic direction development and future growth<li> <li>Monitor configure and improve integration with COTS platforms<li> <li>Consult with users on problem determination and provide root cause analysis in a timely manner<li> <li>Provide 24x7 oncall support afterhours and weekend work as needed<li> <li>Ability to mentor other team members providing feedback and guidance when needed<li> <li>Accountable and responsible for the accuracy and completeness of assigned work and results<li> <li>Prioritize and manage workload and communicate issues clearly<li> <li>Complete other tasks as required<li> <li>Travel when required<li> <ul><p><strong>Minimum Education<strong> <p> <ul><li>Bachelors degree from an accredited institution or equivalent industry experience<li> <ul><p><strong>Minimum Experience<strong> <p> <ul><li>5+ years of experience in any software development role<li> <li>Solid experience in NET platform and MVC<li> <li>Solid experience in JavaJ2EE preferred<li> <ul><p><strong>Knowledge Skills Abilities<strong> <p> <ul><li>Solid experience programming in Visual Studio Development Environment utilizing the NET languages C VBNET Programming experience in C++ development of Computer Based Training CBT andor training device system simulation is a plus<li> <li>Strong knowledge and experience in the entire software development life cycle including requirements gathering and analysis design development testing and implementation for various development platforms<li> <li>Solid understanding of Web Development HTML5 and Angular JS or similar JavaScript libraries<li> <li>Knowledge of web service models SOAP OData REST<li> <li>Knowledge of Javascript and JQuery<li> <li>Experience with 3rd party Javascript libraries such as Angular JS Knockout JS JQueryUI or similar preferred<li> <li>Experience with using SQL Server as a backend preferred<li> <li>Experience with TFS and Git preferred<li> <li>Demonstrated capability to write software routines to support courseware and training devices that include graphics simulation animation and user interaction<li> <li>Experienced in the use and programming of MSWindows Operating System<li> <li>Solid understanding of testing principles methodologies tools and processes<li> <li>Strong written and verbal communications skills<li> <li>Excellent organizational skills including the ability to multitask and prioritize workload<li> <ul><p><strong>Physical Demands and Work Environment<strong> <p> <p>The physical demands and work environment described here are representative of those that must be met andor encountered by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions While performing the duties of this job the employee is regularly required to use hands to finger handle or feel reach with hands and arms and communicate The employee may be required to stand walk and sit Specific vision abilities required by this job include the ability to view monitors technical documents and reference material The noise level in the work environment is usually low to moderate <p> <p>FlightSafety is an Equal Opportunity EmployerVetDisabled All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or disability<p>
Continuous Improvement Specialist
Company: Cherokee Nation Businesses
Location: Tulsa, OK
Posted Mar 14, 2024
<p><strong>Job Description<strong> <p> <p><strong>SUMMARY<strong> <p> <p>Identify prioritize and take action to address business optimization opportunities including eliminating waste reducing errors reducing costs improving speed or simplifying complexity Facilitate the capture design formalization updating and continuous improvement of critical business processes and practices <p> <p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES<strong> <p> <p>Includes the following <p> <ul><li>Collaborates with Cherokee Nation Businesses CNB leadership to identify understand dynamically prioritize and respond to improvement opportunities<li> <li>Ensures CNB stakeholders are fully aware of the status and results of current and closed improvement efforts<li> <li>Escalates to leadership as needs issues and risks arise requiring executive intervention support or clarity<li> <li>Facilitates capture and documentation of critical processes<li> <li>Facilitates design and improvement of priority processes<li> <li>Updates and maintains process documentation<li> <li>Assists in monitoring process performance and improvements and in sharing insights which can assist leadership in guiding continuous improvement<li> <li>Seeks opportunities to eliminate waste reduce errors reduce costs improve speed or simplify complexity across the organization<li> <li>Acts as an advisor to project managers as process improvements are implemented<li> <li>Captures and shares lessons learned across the organization to strengthen CNB overall<li> <li>Participates in community of practice activities by coaching others for better results<li> <li>Performs other jobrelated duties as assigned<li> <ul><p><strong>SUPERVISORYMANAGEMENT AUTHORITY<strong> <p> <p>No supervisorymanagement authority <p> <p><strong>EDUCATION AND EXPERIENCE<strong> <p> <p>Bachelors Degree in a related field and at least 5 years of business process improvement or consulting experience or an equivalent combination of education and experience Certified in pursuit of certification or recorded training in process improvement continuous improvement business analysis lean techniques or six sigma preferred Experience presenting and interacting with senior leadership required <p> <p><strong>KNOWLEDGE SKILLS AND ABILITIES<strong> <p> <ul><li>Working knowledge of Lean and Agile processes and philosophy<li> <li>Advanced knowledge of multiple ways of working including traditional project management Agile Kanban etc<li> <li>Advanced knowledge of Microsoft Office products including Visio and webbased process mapping and ideation tools<li> <li>Advanced verbal and written communication skills<li> <li>Ability to leverage diverse lean and continuous improvement techniques<li> <li>Ability to confidently facilitate meetings and workshops<li> <li>Ability to build consensus and navigate conflicting drivers and priorities<li> <li>Ability to adapt to a rapidly growing environment and to work autonomously <li> <li>Ability to develop and conduct effective presentations<li> <li>Ability to assess and analyze problems with multiple lenses from multiple angles without getting stuck in analysis paralysis<li> <li>Ability to build relationships and collaborate within multiple teams<li> <li>Ability to lead influence and coach others to the best possible levels of performance<li> <ul><p><strong>WORK ENVIRONMENT<strong> <p> <p>Work is primarily performed in a climatecontrolled office setting Work may require travel including overnight stays<p>
Senior Strategic Partner Manager
Company: Global Payments Inc.
Location: Oklahoma City, OK
Posted Mar 12, 2024
<p>Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions Join our dynamic team and make your mark on the payments technology landscape of tomorrow <p> <p>What Part Will You Play <p> <ul><li>Delivers against sales amp revenue targets across multiple clients in a portfolio Creates and manages client growth plans designed to maximize revenue Prepares and delivers sales presentations to Exec level stakeholders Translating the sales plans and strategic marketing plans into recommended regional strategies Identifies and initiates cross selling efforts Consults with Finance to address pricing requests changes to existing pricing amp new services ensuring contractual accuracy before billing is initiated Monitors amp enforces aged debt monetary disputes or billing adjustments with clients Administers monthly client invoices to ensure timely and accurate invoicing across all lines of business amp third parties Provides regular updates to Finance and Executive Management on progress towards financial goals<li> <li>Manages client relationships across all products and services Develops relationships with multiple levels of client leadership augmenting the clients business satisfaction and growth Leads and ensures retention and long term relationships with clients based on strategic direction of client business Develops and executes client survey action plans Establishes knowledge across the enterprise to ensure stakeholders at all levels have maximum understanding of the client equipping them to facilitate strong partnerships<li> <li>Executes on full contract life cycle Leads controls and facilitates while consulting with Finance and Legal on all contract renewal negotiation including legal and executive endorsement for proposed contract commercials terms and PampL Manages and enforces all contract addenda incl contract summaries schedules and SLAs Communicates client audit requirements and contractual terms to ensure they are effectively controlled and reported Ensures all corporate policies on Info Sec security breaches Disaster Recovery and Business Continuity are all regularly communicated and managed with the client in accordance with contractual commitments<li> <li>Serves as client advocate and acts as escalation point to coordinate resolution of service incidents and technical issues that pose substantial customer regulatory or financial impacts Available 24 hours a day 7 days a week Shares knowledge across the organization to ensure stakeholders have understanding of the client Works with management technical and business areas to set priorities for work efforts and to build cross functional teams to support the clients needs Apply functional business or industry knowledge in order to adapt modify or establish processes or procedures as needed to resolve situations or business opportunity<li> <li>Leads andor participates in regular client meetings to ensure requests incidents and projects are being completed on schedule and with quality Monitors daily operational indicators and identifies additional needs required to provide quality client support Oversees the deliverables from processes for content accuracy trends areas for improvement and potential system impacts<li> <li>Plans prepares and manages to annual budget for one or more areas of responsibility to include employee expense travel training tools equipment and resources to maintain a high level of platform dependability and client service Collaborates with business partner leaders to forecast capitalized labor and manage teams to manage to plan<li> <li>Achieves the highest value service from vendors and oversees vendor performance evaluation based on established performance metrics Performs comprehensive monitoring of the procurement contracts and evaluation of products materials and services Engages with Chief Procurement Officer to review supplier status<li> <li>Not an exhaustive list other duties as assigned<li> <ul><p>What Are We Looking For in This Role <p> <p><b>Minimum Qualifications<b> <p> <ul><li>Bachelors Degree<li> <li>Relevant Experience or Degree in related field of study from an accredited university is required however relevant experience in lieu of a degree may be considered<li> <li>Typically a minimum of 10 years<li> <ul><p>Global Payments Inc is an equal opportunity employer <p> <p>Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex including pregnancy national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law Those applicants requiring reasonable accommodation to the application andor interview process should notify a representative of the Human Resources Department<p>
Sales Coordinator
Company: Love's Travel Stops
Location: Oklahoma City, OK
Posted Mar 12, 2024
<p><strong>Req ID <strong>433282 <p> <p><strong>BASIC PURPOSE<strong> The Customer Engagement Coordinator is responsible for supporting the operational needs of Customer Engagement team This role provides support in helping set up customers accounts Customer Engagement Coordinators are responsible for understanding Loves products and services utilizing various systems and platforms to resolve the client inquiries and provide support requests while working closely with various internal departments throughout the company <p> <p><strong>MAJOR RESPONSIBILITIES<strong> <p> <ul><li>Set up accounts<li> <li>Assist customers to better utilize the online software that allows them to manage their fleet fueling and billing accounts<li> <li>Research customer inquiries utilizing company resources and customer conversations to provide corrective actionsanswers<li> <li>Resolve problems by researching and working with other departments and vendors<li> <li>Follow through on issues by placing outgoing calls to retrieve additional information or returning calls to offer information regarding resolution<li> <li>Manage customer expectations regarding functionality and deliverables<li> <li>Participate in and support companywide initiatives such as continuous process improvement in order to improve service reduce costs and improve quality<li> <li>Other duties as assigned<li> <ul><p><strong>EDUCATION AND EXPERIENCE<strong> <p> <ul><li>Education <ul><li>HS Diploma or equivalent required Bachelors in Business or related field preferred<li> <ul><li> <li>Experience <ul><li>Excellent customer service and active listening skills<li> <li>Excellent communication verbal and written skills<li> <li>Demonstrated experience working well in a close team environment<li> <li>Possess a demonstrated ability to determine when to refer issues versus handle them personally <li> <ul><li> <ul><p><strong>SKILLS AND PHYSICAL DEMANDS<strong> <p> <ul><li>Skills <ul><li>Ability to manage numerous competing demands in an extremely high stress environment<li> <li>Ability to work with multiple departments and customers in stressful situations<li> <li>Excellent working knowledge of Microsoft Office <li> <li>High attention to detail with follow through to completion of tasks<li> <li>Strong problemsolving skills multitasking capabilities<li> <li>High level of professionalism and customer orientation<li> <ul><li> <li>Typical Physical Demands <ul><li>Requires prolonged sitting some bending and stooping<li> <li>Occasional lifting up to 25 pounds<li> <li>Manual dexterity sufficient to operate a computer keyboard and calculator<li> <li>Requires normal range of hearing and vision<li> <ul><li> <ul><p><b>Job Functions <b>Corporate <p> <p>Loves Travel Stops amp Country Stores is the industryleading travel stop network in the United States For more than 55 years weve provided customers with highway hospitality and Clean Places Friendly Faces Were passionate about serving drivers with clean modern facilities stocked with fuel food and supplies We offer meals from popular restaurant chains trucking supplies showers and everything needed to get back on the road quickly The Loves Family of Companies includes <p> <ul><li>Gemini Motor Transport one of the industrys safest trucking fleets<li> <li>Speedco the light mechanical and trucking service specialists<li> <li>Musket a rapidly growing Houstonbased commodities supplier and trader<li> <li>Trillium a Houstonbased alternative fuels expert<li> <ul><p><strong>The Loves Experience<strong> <p> <p>Loves was founded in 1964 on the values of integrity customer focus strong work ethic innovation and perseverance We are looking for these in every person we hire No matter what job you do for Loves your commitment to these values will not only continue our legacy of growth it will also ensure your successful career<p>