Trusted Advisor Jobs in Chicago, IL
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Machine Learning Research Engineer
Company: Optiver
Location: Chicago, IL
Posted Apr 10, 2024
<p>Optiver is a seeking a Machine Learning Performance Engineer to join our team focusing on a pivotal AI initiative This role would offer the opportunity to have significant impact across Machine Learning infrastructure training and inference challenges to advance our futures trading strategies<p> <p><strong>Who we are<strong><p> <p>Optiver is a techdriven trading firm and leading global market maker As one of the oldest market making institutions we are a trusted partner of 70+ exchanges across the globe Our mission is to constantly improve the market by injecting liquidity providing accurate pricing increasing transparency and acting as a stabilizing force no matter the market conditions With a focus on continuous improvement we participate in the safeguarding of healthy and efficient markets for everyone who participates<p> <p>Optiver Chicagos culture parallels the energetic city were immersed in Home to the Chicago Board of Trade Chicago Board Options Exchange and Chicago Mercantile Exchange Chicago has established itself as the trading capital of the US Active on leading US exchanges Optivers Chicago office trades a wide range of products from listed derivatives to cash equities ETFs bonds and foreign exchange<p> <p><strong><strong><p> <p><strong>What youll do<strong><p> <ul><li>Conduct innovative research on deep learning for price forecasting <li> <li>Build scalable and robust training and inference pipelines for deep learning<li> <li>Dive into internals of opensource deep learning frameworks and enhance their functionality<li> <li>Collaborate closely with researchers and other engineers<li> <li>Develop an indepth understanding of trading systems<li> <ul><p><strong>What youll need <strong><p> <ul><li>PhD or equivalent industry experience in a field related to machine learning<li> <li>Expertise in building deeplearning models in PyTorch JAX or TensorFlow<li> <li>Experience in programming in Python<li> <li>Experience in computationally intensive research on very large data sets<li> <ul><p><strong>Nice to have<strong><p> <ul><li>Experience with JAX ecosystem XLA Flax etc<li> <li>Experience in programming for GPUs or other accelerators CUDA Triton Pallas etc<li> <li>Contributions to opensource projects related to data science and machine learning<li> <li>Strong publication record at conferences like NeurIPS ICML etc<li> <li>Expertise in internals of deeplearning frameworks like PyTorch JAX TensorFlow etc<li> <li>Experience with largescale distributed training<li> <li>Experience in programming in C++<li> <ul><p><strong>What youll get<strong><p> <ul><li>Work alongside bestinclass professionals from over 40 different countries<li> <li>Performance based bonus structure that is unmatched anywhere in the industry We combine our profits across desks teams and offices into a global profit pool fostering a truly collaborative environment to work in<li> <li>Ownership over initiatives that directly solve business problems <li> <ul><p><strong><strong><p> <p>Alongside this you will get great other benefits such as 25 paid vacation days and market holidays fully paid health insurance daily breakfast and lunch training opportunities 401k match up to 50 and charitable match opportunities regular social events and clubs and many more<p> <p><em>At Optiver we are committed to creating a diverse and inclusive environment of mutual respect Optiver recruits employs trains compensates and promotes regardless of race religion color sex gender identity sexual orientation age physical or mental disability or other legally protected characteristics<em><p>
Senior Manager, Customer Operations & Field Support
Company: Intelsat
Location: Chicago, IL
Posted Apr 10, 2024
<p><strong>Your impact<strong><br >The Sr Manager Customer Operations and Field Support is responsible for ensuring the customer satisfaction on all operational issues related to Inflight Entertainment and Connectivity IFEC for your customers You will lead the Electronically Steered Antenna ESA line maintenance program for the North American regional jet fleet and manage the line maintenance team You will also support to Intelsats airline customers for installation and maintenance issues and problemsolving processes You will be the primary liaison between airline customers and all the internal operational groups and will be the escalation path for any critical issues for both North America IFEC ATG4 Ku 2Ku and North American ESA You will partner with relevant Account managers and Project managers for seamless communications as well as work directly with leaders within Intelsat and at the airlines<br >You are an advocate for the airline customer with these internal groups and will drive critical metrics A key measure of success will be ensuring Intelsat finds operational issues before the customer does<br ><strong>What you will do<strong><br ><p><ul><li> Develop and lead the North America field team focused on building and maintaining strong relationships as a trusted advisor with key leaders at our airline partners ensuring open communication both ways <li> <li> Develop strategy and execution plans for our ESA maintenance program which will be a critical company effort in 202425 All of these installations will occur on the North America regional jet fleet replacing ATG4 technology <li> <li> Lead and manage the USbased maintenance team which will be a critical resource for the ESA maintenance effort <li> <li> Lead and coordinate the overall strategy and execution or our Field Support Representatives FSRs team and their ongoing engagement and performance with our Airline Partners ensuring all issues are identified and resolved in a timely manner <li> <li> Ownership of key operational metrics for the airline customer including Availability Mean Time to Resolve First Time Fix Customer Experience and Portal metrics Prepare and present operations section for airline Quarterly Business Review <li> <li> Act as point of contact for daily operational issues Attend any daily weekly or monthly calls between ops groups and airline customers to be aware of any issues Create weeklymonthly scorecards of airline metrics and issues <li> <li> Your business acumen will aid you in communicating seamlessly and effectively with a range of audiences including internal and external customers and senior management A critical success factor is developing strong internal relationships to collaborate to solve customer issues quickly and efficiently <li> <li> Support and be accountable for all deliverables and technical aspects of IFEC systems installed on the customer fleet including but not limited to installation preventative maintenance fault isolation troubleshooting software loading hardware replacement and fault rectification <li> <li> You will lead any special projects from an operational standpoint for your airlines and develop a strategy for execution this may include coowning certain larger campaigns such as fleet HW upgrade campaigns <li> <li> Proactively solve complex problems that involve cross functional coordination <li> <li> You will leverage your organizational position to advocate for your airline in the prioritization of software development work <li> <ul><p><br ><strong> Your required experienceskills<strong><br ><p><ul><li> Bachelors degree <li> <li> 7 years of relevant experience in inflight connectivity and airline operations <li> <li> Experience and demonstrated success in a customer facing role including ability to interface with both executive and technical teams at customers <li> <li> A unique combination of competencies within inflight connectivity satellite communications and airline operations <li> <li> Strong written and verbal communication skills are essential as well as the ability to present in front of groups including senior executives colleagues CEOs and large audiences <li> <li> This role is subject to ITAR candidates must be a US Person this includes US Citizen Permanent Resident or Protected Individual such as an asylee or refugee <li> <li> Demonstrated and Indepth knowledge of the relevant technologies and aircraft systems including both installation and operation of IFEC systems <li> <ul><p><br ><strong>Your success in this role will look like <strong><br ><p><ul><li> Build strong trustbased longterm relationships with customers and stakeholders understand and anticipate customer needs and continuously align the organization in pursuit of customer satisfaction <li> <li> Understand mission and objectives and role and functional interdependencies debate passionately conclude decisively and act as one team <li> <li> Team development defining expectations motivating coaching and facilitating results for the direct and indirect reports <li> <ul><p><br ><strong>It would be nice if you had <strong><br ><p><ul><li> Experience with IFEC product <li> <li> Experience in Account management <li> <ul><p><br ><strong>How we support you <strong><br ><p><ul><li> Hybrid work environment offering up to two days per week work from home for eligible positions <li> <li> Development opportunities supporting professional growth championed by our dedicated Learning amp Development team 2025 of our positions are hired internally <li> <li> Ways to get involved satellite launch parties company connect events charitable activities team social events recognition programs and employee resource groups <li> <li> Wide range of benefits and perks to help you stay healthy happy and productive These include paid leave programs medical tuition reimbursement and retirement benefits employee wellness offerings and more <li> <ul><p><br >These benefits are designed to support your overall wellbeing and help you succeed in your role<br ><strong>Our DampI Commitment<strong><br >Were committed to fostering a culture and environment of diversity inclusion and respect a place where everyone can show up fully as themselves and do their best work every day Were a technology leader committed to advancing diverse inclusive teams where belonging is rooted in our culture Intelsat has an established Diversity amp Inclusion Council and Employee Resource Groups Intelsat is an equal opportunity employer and does not discriminate based upon race color religion sex national origin ethnicity age disability pregnancy veteran status sexual orientation gender identity or any other characteristic protected by applicable law <br >While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements we encourage you to apply Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match<br ><b>About Us<b> As the foundational architects of satellite technology Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners<br >At Intelsat we increase human potential by connecting people communities businesses and governments Our employees enjoy a casual and collaborative environment where we celebrate professional excellence in pursuit of the corporate mission We hire skilled professionals who work in various areas such as satellite engineering network operations cloud architecture accounting sales legal and more Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise<br >Intelsat is subject to regulation by certain US Government national security agencies which require that we collect and share certain Personally Identifiable Information PII with the US Government to obtain permission to employ nonUS persons in certain roles If selected for a role at Intelsat we may collect and share your PII for these purposes<br >Intelsat is an Equal OpportunityAffirmative Action Employer including Vets and Disabled<p>
Customer Success Manager
Company: iManage
Location: Chicago, IL
Posted Apr 10, 2024
The text describes a remote Customer Success Manager position at iManage, a global company using advanced technology for communication. The role involves managing customer relationships, ensuring value from subscriptions, and improving customer interactions. Key responsibilities include creating and enforcing plans for customer outcomes, understanding and validating customer outcomes, and designing strategies for customer adoption and retention. The company offers a supportive culture, flexible work hours, and comprehensive benefits. iManage is committed to diversity and inclusion, encouraging applicants to apply even if they don't meet every qualification.
Public Relations Account Manager
Company: Golin
Location: Chicago, IL
Posted Apr 11, 2024
Golin Chicago is seeking a skilled Manager to lead client programs and campaigns for a prominent retail brand. The role involves managing client relationships, developing integrated campaigns, and mentoring team members. The ideal candidate should have 6-8 years of agency experience, strong communication skills, and the ability to manage budgets and resources. Golin offers growth opportunities, a collaborative environment, and a competitive salary range of $55,000 - $95,000.
Trading Operations Engineer
Company: Optiver
Location: Chicago, IL
Posted Apr 10, 2024
<p>The Trading Operations Production Support Engineering team is the steward of Optivers trading systems balancing a safe orderly production environment with profitability and sustainable growth<p> <p>Our responsibility is to stay ahead of the inherent complexity in rapidly scaling a distributed system that trades many classes of financial instruments across dozens of exchanges and thousands of servers all the while striving for simplicity stability and operational excellence<p> <p>Our team understands the full breadth of all production systems including how they interconnect and interact and use this knowledge to deploy monitor troubleshoot and scale up our trading infrastructure We work with traders development teams and operations teams to coordinate and influence improvements to our systems <p> <p><strong>Who we are<strong><p> <p>Optiver is a techdriven trading firm and leading global market maker As one of the oldest market making institutions we are a trusted partner of 70+ exchanges across the globe Our mission is to constantly improve the market by injecting liquidity providing accurate pricing increasing transparency and acting as a stabilizing force no matter the market conditions With a focus on continuous improvement we participate in the safeguarding of healthy and efficient markets for everyone who participates<p> <p>Optiver Chicagos culture parallels the energetic city were immersed in Home to the Chicago Board of Trade Chicago Board Options Exchange and Chicago Mercantile Exchange Chicago has established itself as the trading capital of the US Active on leading US exchanges Optivers Chicago office trades a wide range of products from listed derivatives to cash equities ETFs bonds and foreign exchange<p> <p><strong>What youll do<strong><p> <ul><li>Deploy maintain and monitor a suite of proprietary trading applications<li> <li>Provide technical expertise and support to a high frequency trading floor in a competitive marketmaking environment<li> <li>Develop fluency with existing systems infrastructure and procedures and proactively work to improve them<li> <li>Work with development to set standards ensuring the longterm health and stability of the production trading environment even in extreme conditions<li> <li>Support and coordinate deployments of new trading products trading systems exchanges and datacenters<li> <li>Intelligently automate our system management tooling while maintaining firm human control<li> <ul><p><strong>Who you are<strong><p> <ul><li>You are a pragmatic logical thinker<li> <li>You have a collaborative and positive attitude<li> <li>You can stay composed and even thrive in intense highpressure environments<li> <li>You notice when workflows have room to be improved and strive to find clean and simple ways to make them more efficient<li> <li>You are naturally curious about hardware and software and how these interact<li> <li>You want to work on a broad range of projects and are highly organized in keeping track of concurrent responsibilities while keeping stakeholders informed<li> <li>You can look at code figure out how it works and explore how to make it better<li> <li>You are able to clearly explain your thoughts through written and verbal communication ask insightful questions and are not afraid to challenge or defend a strategy <li> <li>You seek out opportunities to leave your comfort zone and enjoy frequent change<li> <ul><p><strong>Skillset<strong><p> <ul><li>A background in managing daytoday operations of software and hardware infrastructure<li> <li>Strong design debugging and problem solving skills<li> <li>Experience with operating systems especially UnixLinux and an understanding of networking fundamentals and protocols<li> <li>Experience with Python or similar scripting language for automating tasks<li> <li>Experience with relational databases we largely use PostgreSQL but welcome experience with any other database<li> <li>Prior experience working in the trading industry is a plus but is not a requirement<li> <ul><p><strong>What youll get<strong><p> <ul><li>Work alongside bestinclass professionals from over 40 different countries<li> <li>Performance based bonus structure that is unmatched anywhere in the industry We combine our profits across desks teams and offices into a global profit pool fostering a truly collaborative environment to work in<li> <li>Ownership over initiatives that directly solve business problems <li> <ul><p>Alongside this you will get great other benefits such as 25 paid vacation days and market holidays fully paid health insurance daily breakfast and lunch training opportunities 401k match up to 50 and charitable match opportunities regular social events and clubs and many more<p> <p>At Optiver we are committed to creating a diverse and inclusive environment of mutual respect Optiver recruits employs trains compensates and promotes regardless of race religion color sex gender identity sexual orientation age physical or mental disability or other legally protected characteristics <p>
Senior Account Manager (Digital Sales)
Company: Equinix
Location: Chicago, IL
Posted Apr 09, 2024
Equinix, a global digital infrastructure company, is seeking a Senior Account Manager (Digital Sales). The role involves partnering with Sales Account Executives to sell digital products to existing accounts, coaching Field Sales on new product offerings, and strategic account planning for large/global accounts. The ideal candidate should have a Bachelor's Degree and 8+ years of experience in closing B2B SaaS/Software subscriptions in a highly technical environment, with experience selling into the DevOps, Fin Ops, Platform Engineering Space. The role requires excellent customer skills, proven success in lead generation, prospecting, and closing complex sales cycles, and a proficient understanding of cloud native technologies and Enterprise IT. Equinix is committed to providing an equitable work environment and offers competitive pay ranges based on location.
Engagement Manager - EX
Company: Qualtrics
Location: Chicago, IL
Posted Apr 12, 2024
Qualtrics is seeking an Engagement Manager - EX to lead the design and delivery of impactful customer experience programs. The role involves leading project teams, designing forward-thinking programs, and influencing customers to shape their feedback programs. The ideal candidate will have 10+ years of experience in designing and delivering software implementations, strong program management skills, and experience working with large and complex organizations. Qualtrics offers a comprehensive benefits package, including healthcare premiums, an annual experience bonus, and a hybrid work model. The company is committed to diversity and inclusion, and applicants with disabilities will be provided with reasonable accommodations.
Associate Financial Advisor
Company: Claire Myers Consulting
Location: Chicago, IL
Posted Apr 11, 2024
<p>Our client is a missiondriven financial planning practice who is looking for an Associate Financial Advisor AFA When we say this business owner is the best of the best we are not exaggerating Her team has a long tenure and care deeply about the clients and community they serve<p> <p>In this role youll play a pivotal part in ensuring the smooth operation of the fastpaced office The AFA will be responsible for proactive client meeting preparation and followup embodying the downtoearth culture with a focus on quality and accountability<p> <p><strong>Responsibilities<strong><p> <ul><li>Prepare agendas recommendations and supporting materials for client meetings<li> <li>Facilitate meeting wrapup including implementing action items processing new business and executing trades<li> <li>Manage Financial Planning processes and preparation within the practice<li> <li>Provide investment analysis and recommendations utilizing our model portfolios<li> <li>Conduct Cash Flow Assessment analysis<li> <li>Communicate recommendations to Financial Advisor for client meetings and email checkins<li> <li>Prepare reports and materials for client meetings both inperson and virtual<li> <li>Obtain track and analyze client data<li> <li>Attend to client requests promptly replying within 24 business hours<li> <li>Track and coordinate updates of information within our CRM system<li> <ul><p><strong>Expectations<strong><p> <ul><li>Detailoriented with excellent time management skills<li> <li>Excellent organizational skills<li> <li>Clear communication with team members<li> <li>Expertise in financial planning advice<li> <li>Ability to develop and maintain written systems and processes<li> <li>Quick learner who communicates needs for additional help or training<li> <li>Ability to anticipate outcomes<li> <li>Track personal ongoing and ad hoc tasks<li> <li>Ability to work independently and be a selfstarter<li> <li>Proactive approach towards servicing clients<li> <ul><p><strong>Requirements<strong><p> <ul><li>3+ years of experience in the industry<li> <li>CFP® certification<li> <li>Excellent organizational and time management skills<li> <li>Strong work ethic<li> <li>Ability to be flexible and adapt to new situations<li> <li>Extraordinary client service orientation<li> <li>Ability to handle multiple tasks and operate on tight deadlines<li> <ul><p><strong>Technical Experience a plus<strong><p> <ul><li>Redtail CRM<li> <li>eMoney<li> <li>Slack<li> <li>Schwab Advisor Center<li> <li>Morningstar Office and TRX<li> <li>Pulse 360<li> <li>Knudge<li> <li>Monarch Money<li> <li>YourStake<li> <ul><p><strong>Compensation<strong><p> <ul><li>$90110k base + $510k<li> <li>Health Insurance<li> <li>Life and Disability Insurance<li> <li>Matching Loan 529 401k<li> <li>Dependent Care Monthly<li> <li>Unlimited PTO<li> <li>Sabbatical at 5 years<li> <ul>
Senior Program Manager, Data & Analytics
Company: Keeper Security, Inc.
Location: Chicago, IL
Posted Apr 11, 2024
Keeper Security is seeking a Senior Program Manager for data and analytics. This remote role involves optimizing data infrastructure, leading analytics initiatives, and driving business insights. The ideal candidate should have 6+ years of experience in program management, business operations, and data analytics. They must be proficient in data management tools, have strong analytical skills, and be able to build cross-functional relationships. The company offers comprehensive benefits and is committed to diversity and inclusion.
SMB Customer Success Manager
Company: G2
Location: Chicago, IL
Posted Apr 09, 2024
G2 is a company that values its employees and fosters a diverse and inclusive work environment. They offer generous benefits and support employee growth. The company is currently hiring a Small Business Customer Success Manager to build relationships with customers and ensure their satisfaction with G2's services. The ideal candidate is a team player, learner, teacher, advocate, and helper with at least 1 year of experience in customer success or account management.
Culture & Community Coordinator
Company: G2
Location: Chicago, IL
Posted Apr 11, 2024
G2 is a company that values its employees and fosters a diverse and inclusive work environment. The company offers generous benefits, supports Employee Resource Groups (ERGs), and encourages employees to bring their authentic selves to work. G2 is currently seeking a Culture & Community Coordinator to support key programs, projects, and partnerships that drive community, DEI initiatives, and impactful employee experiences. The role involves driving G2 Together, supporting external and internal communications, driving G2 Gives, partnering with the EX team, and positively influencing G2's culture through various programs and initiatives.
Senior Actuarial Associate
Company: Core Specialty
Location: Chicago, IL
Posted Apr 09, 2024
<p>The Core Specialty Actuarial Reserving Team is looking for a Senior Actuarial Associate This dynamic role will primarily be responsible for supporting first party and professional liability lines of business during an exciting time of growth The role will primarily focus on evaluating reserve adequacy for the existing portfolio developing and maintaining appropriate diagnostic tools and providing actuarial subject matter expertise as need to senior leadership and other business partners <p> <p><b>Key Accountabilities<b> <p> <ul><li>Perform Quarterly Reserve Reviews and adhoc analysis as needed for assigned product groups to ensure that adequate reserves are recorded and correctly reported at each quarterend<li> <li>Help ensure all regulatory requirements related to loss reserves are met in a timely fashion<li> <li>Collaborate with Pricing Claim and Underwriting on periodic deep dive reviews on select reserve segments<li> <li>Aid in the development and delivery of analysis findings to senior leadership and business partners such that key drivers of results are understood and appropriate business decision are made based on those findings<li> <li>Help ensure that the companys reserving SOX controls are appropriately applied and documented in a timely matter to ensure quality and accuracy in reserving analyses<li> <li>Help develop monitor and report out on monthly metrics to identify any trends in claim emergence Wherever possible utilize data visualization techniques to help communicate trends and insights more effectively<li> <li>Annually assist in the peer review of key assumptions as well as the loss ratio analysis developed by Pricing for the upcoming Plan<li> <li>As needed assist in the peer review of key assumptions as well as the loss ratio analysis developed by Pricing for in support of new opportunities<li> <ul><p><b>Technical Knowledge<b> <p> <ul><li>Ability to work collaboratively with a variety of individuals in a variety of functions eg Finance Claim Underwriting Actuarial Operations<li> <li>Comfortable making judgements yet open minded to hearing other opinions<li> <li>Strong communication skills<li> <li>Ownership of process project line of business Identifies opportunities for improvement<li> <li>Meets deadlines knows appropriate level of urgency needed Early warnings brought forward<li> <li>Recognizes top priorities assists with guiding priorities for smaller team<li> <li>Helps identify root causes of mistakes<li> <li>Leverages trusted relationships outside of team is considered key resource<li> <li>Solicits and reacts positively to feedback provides feedback upon request<li> <li>Shares knowledge with broader actuarial group<li> <ul><p><b>Experience<b> <p> <ul><li>A bachelors degree in mathematics statistics economics or a related field with a strong mathematical background is required<li> <li>Solid understanding and consistent demonstration of actuarial principles techniques and standards<li> <li>5 or more years of relevant experience prior experience in Reserving for Property amp Casualty business<li> <li>Experience with effectively communicating results of analyses to business partners<li> <li>High proficiency in MS Office suit Excel Powerpoint Word etc<li> <li>Working knowledge of data visualization software Power BI Alteryx etc preferred<li> <li>Having or currently pursuing ACAS or FCAS and taking actuarial exams<li> <ul><p>At Core Specialty you will receive a competitive salary and opportunities for professional development and advancement We offer medical dental vision and life insurances short and longterm disability a Companymatch of 100 of a 6 contribution 401k plan an Employee Assistance Plan Health Savings Account Flexible Spending Account Health Reimbursement Account and a wellness program<p>