Trusted Advisor Jobs in Chicago, IL
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Customer Success Manager, Level 1
Company: Keeper Security, Inc.
Location: Chicago, IL
Posted Apr 05, 2024
<p>Keeper is hiring driven Customer Success Managers to join a high producing team within our B2B sales division This can be a 100 remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago IL metro area<p> <p>Keepers cybersecurity software is trusted by millions of people and thousands of organizations globally Join one of the fastestgrowing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role<p> <p><strong>About Keeper Security<strong><p> <p>Keeper Security is transforming cybersecurity for people and organizations around the world Keepers affordable and easytouse solutions are built on a foundation of zerotrust and zeroknowledge security to protect every user on every device Our nextgeneration privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches reduce help desk costs and ensure compliance Trusted by millions of individuals and thousands of organizations Keeper is the leader for bestinclass password management secrets management privileged access secure remote access and encrypted messaging Learn more at KeeperSecuritycom<p> <p><strong>About the Job<strong><p> <p>Join an elite group of proven performers and highly successful Customer Success professionals Our team is full of seasoned technologists with experience selling into SME and Enterprise level accounts They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts As a Customer Success Manager you will work with an established client base and be responsible for growing revenue through these accounts using our industryleading solutions<p> <ul><li>Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows<li> <li>Carry a revenue quota to meet or exceed sales targets within assigned accounts<li> <li>Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts<li> <li>Work with clients to negotiate contract renewals crosssells and upsells<li> <li>Work with clients to establish business and technical goals amp potential via technical and Quarterly Business Reviews<li> <li>Maintain a structured cadence with named customer accounts build relationships present Keeper solutions troubleshoot challenges manage issues with the broader Keeper team and close deals<li> <li>Advise customers on best practices for securing and protecting their business against password related breaches<li> <li>Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle<li> <li>Consistently demonstrate knowledge of Customer Success best practices stay up to date on trends in the industry and operate as a Customer Success and Cyber Security advisor to your customers<li> <li>Understand and navigate account procurement practices to negotiate licensing contracts<li> <li>Resolve customer issues alone and through collaboration with other Keeper Security teams approach all situations with curiosity and creativity Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space<li> <li>Build strong customer relationships by maintaining high levels of engagement adoption and communication conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability new product features etc<li> <li>Become a Keeper Security product expert for your customers occasionally assist on Sales or Marketing callswebinars as a CSM amp Keeper expert<li> <li>Drive customer advocacy in the form of references referrals and case studies<li> <li>Perform datadriven reviews and analysis on customer portfolio to prioritize opportunity and risk reliably renew and expand customer contracts meet and exceed personal and team quotas<li> <li>Participate in the evolution of Keeper Securitys own Customer Success programs and processes insist on excellence in our own Customer Success initiatives<li> <li>Contribute towards the development of a strong team environment by upholding high work standards<li> <li>Jump at opportunities to go the extra mile to ensure our customers are supported and successful<li> <ul><p><strong>Requirements<strong><p> <ul><li>1+ years of experience in Account Management or SaaS Customer Success rolesSales roles<li> <li>Strong technical knowledge as it pertains to software integrations SSO Directory etc implementation onboarding amp support<li> <li>Motivated by solving problems for customers demonstrated ability to anticipate challenges before they arise<li> <li>Experience working with and selling to Enterprise organizations Clevel Executives IT and Cyber Security Executives<li> <li>Unrivaled sense of autonomy ownership and dedication to helping customers realize their intended value<li> <li>Energetic and selfmotivated a team player who is also a proactive and creative problem solver<li> <li>Aptitude for learning software strong with business applications<li> <li>Ability to manage multiple priorities while maintaining strict attention to details Strong communication and interpersonal skills both written and verbal consistent diplomacy tact and poise when working through customer issues and escalations<li> <li>Working knowledge of Salesforcecom<li> <li>Undergraduate degree preferred BABS<li> <li>Experience working in IAM industry is a plus<li> <ul><p><strong>Benefits<strong><p> <ul><li>Medical Dental amp Vision Inclusive of domestic partnerships<li> <li>Employer Paid Life Insurance amp EmployeeSpouseChild Supplemental life<li> <li>Voluntary ShortLong Term Disability Insurance<li> <li>401k RothTraditional<li> <li>A generous PTO plan that celebrates your commitment and seniority including paid BereavementJury Duty etc<li> <ul><p>Keeper Security Inc is an equal opportunity employer and participant in the US Federal EVerify program We celebrate diversity and are committed to creating an inclusive environment for all employees<p> <p>Classification NonExempt<p>
Acquisitions, Investments, and Financial Advisory ("AIFA") Manager
Company: ENGIE North America
Location: Chicago, IL
Posted Apr 06, 2024
The job posting is for an Acquisition, Investment, and Financial Advisor Manager position at ENGIE North America. The role involves developing business cases, providing financial analyses, and leading valuations and structuring guidance. The job requires a bachelor's degree in a relevant field and a minimum of seven years of experience in project finance and M&A transactions.
Account Executive
Company: RateHawk
Location: Chicago, IL
Posted Apr 05, 2024
RateHawk, a travel tech company part of Emerging Travel Group, is seeking a sales professional with 2+ years of travel industry experience. The role involves promoting international projects, expanding presence, prospecting new customers, and maximizing API deals. The ideal candidate should have market knowledge, API familiarity, strong personal skills, analytical abilities, international mindset, and language proficiency. Benefits include flexible schedules, self-development opportunities, and full business trip expenses coverage.
Senior Network Engineer
Company: Deft
Location: Chicago, IL
Posted Apr 07, 2024
Deft a Summit company is seeking highly technical and experienced Network Engineers to join their Engineering Support team. The company values its clients and is committed to delivering top-quality support and customer satisfaction.
Security Guard (Warehouse, Part-Time)
Company: GOAT Group
Location: Chicago, IL
Posted Apr 06, 2024
GOAT Group is a leading platform for authentic sneakers, apparel, and accessories. The company is looking for a motivated and team-oriented individual to join the Asset Protection team. The role involves maintaining a safe workplace, reviewing POST Orders, and enforcing facility-level IIPP Program, Emergency Evacuation Procedures, and Fire Prevention Program.
Business Operations Director
Company: Spaulding Ridge
Location: Chicago, IL
Posted Apr 06, 2024
Spaulding Ridge is an advisory and IT implementation firm that helps global organizations with financial clarity and business transformation. They are looking for a Business Operations Director to join their Operations team and support growth, strategy, and scale.
Manager, SMB Account Management
Company: G2
Location: Chicago, IL
Posted Apr 08, 2024
G2 is a global company that values its diverse workforce and offers a range of benefits, including flexible work, ample parental leave, and unlimited PTO. The company is currently seeking an experienced sales manager to lead a team of Account Managers, with a focus on maintaining and growing sales with existing customers. The ideal candidate should have a proven track record in B2B sales management, strong leadership skills, and a passion for coaching and developing talent. G2 recently secured Series D funding of $157 million, indicating exciting growth opportunities.
Investigative Analyst, Regulation
Company: Cboe Global Markets
Location: Chicago, IL
Posted Apr 06, 2024
Cboe Global Markets is seeking a highly motivated individual to join their options investigations team in a hybrid role based in Chicago, IL. The role involves conducting investigations of trading activities on the Exchanges to detect possible violations of Exchange Rules, By-Laws, and other applicable rules and regulations. The ideal candidate should have a Bachelor's Degree, two years of industry experience, strong affinity with financial markets, excellent communication and teamwork skills, and proficiency in MS-Office suite, particularly Excel. Cboe offers opportunities for career development, meaningful contributions, and robust rewards.
Sales Development Representative
Company: YCharts
Location: Chicago, IL
Posted Apr 05, 2024
YCharts, a fast-growing fintech company, is seeking a Sales Development Representative (SDR) for a hybrid role in Chicago, IL. The SDR will identify and qualify sales opportunities, introduce prospective clients to Account Executives, and participate in team meetings. The company offers a competitive base salary, uncapped commissions, and a collaborative work environment. YCharts has been recognized for its growth and workplace culture, receiving numerous awards and accolades.
Lead Product Designer
Company: Tegus
Location: Chicago, IL
Posted Apr 05, 2024
Tegus, a leading market intelligence platform, is seeking a Lead Product Designer with at least 5 years of experience in digital product design. The role involves collaborating with stakeholders to deliver intuitive experiences for new financial documents and features. The designer will be responsible for designing user-friendly navigation, conducting customer research, and mentoring other designers. Benefits include comprehensive health plans, 401K with employer match, unlimited vacation, and a supportive work environment.
Business Development Representative
Company: YCharts
Location: Chicago, IL
Posted Apr 05, 2024
YCharts, a fast-growing fintech company, is seeking a Business Development Representative (BDR) for a hybrid position in Chicago, IL. The BDR will identify and respond to sales opportunities, qualify interested financial advisors, and ensure prospective client comprehension of YCharts' sales processes. The company offers a competitive base salary, uncapped commissions, and a collaborative work environment. YCharts has been recognized as a top fintech company and a great place to work, with numerous awards and accolades.
Account Executive, National Digital Sales
Company: iHeartMedia
Location: Chicago, IL
Posted Apr 07, 2024
iHeartMedia, the leading audio company in America, is seeking a Digital Account Director for the Midwest. The role involves managing and selling to digital advertising teams at agencies and brands, meeting revenue goals, and driving market share gains. The ideal candidate should have 4+ years of digital advertising sales experience, strong interpersonal skills, and a robust network of agency and client relationships. iHeartMedia offers a comprehensive benefits package and is committed to diversity and inclusion.