Unwavering Mission Jobs in USA
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Business Development Representative
Company: GitLab
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> An overview of this role <strong> <p> <p> GitLab is looking for an enthusiastic and strategic Business Development Representative PubSec BDR to join our growing Revenue Marketing team As a BDR at GitLab you get the opportunity to lead the initial outreach to targeted Enterprise accounts working in conjunction with the Field and Digital Marketing teams In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLabs value You will be responsible for generating qualified meetings and pipeline for GitLabs Sales organization <p> <p> Dont have a ton of knowledge about GitLab yet Dont worry We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Effectively manage Public Sector inbound lead flow as well as executing outbound prospecting initiatives in collaboration with sales counterparts <p> <li> <li> <p> Conduct highlevel discovery conversations in target accounts <p> <li> <li> <p> Meet or exceed BDR sourced Stage 1 and Stage 3 pipeline targets <p> <li> <li> <p> Collaborate with and leverage teammates to develop targeted lists call strategies and messaging to drive opportunities <p> <li> <li> <p> Utilize business and industry knowledge to research accounts identify key players generate interest createidentify compelling events and develop accounts <p> <li> <li> <p> Work to have a variety of touches call email social etc on all prospects in your assigned territory using Outreachio <p> <li> <li> <p> Manage track and report on all activities and results using Salesforce <p> <li> <li> <p> Participate in documenting all processes in the GitLab handbook and update as needed with your Business Development Manager <p> <li> <li> <p> Work in collaboration with Field and Corporate Marketing to drive attendance at regional marketing events <p> <li> <li> <p> Attend field marketing events to engage with participants identify opportunities and to schedule meetings <p> <li> <ul> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> Excitement for GitLabs Public Sector mission <p> <li> <li> <p> Positive and energetic phone skills excellent listening skills strong writing skills <p> <li> <li> <p> Meet or exceed daily weekly and monthly KPIs <p> <li> <li> <p> A selfstarter with a track record of successful credible achievements <p> <li> <li> <p> You share our values and work in accordance with those values <p> <li> <li> <p> Knowledge of business process roles and organizational structure <p> <li> <li> <p> Determined personality with a desire to grow and win <p> <li> <li> <p> Passionate about being a part of GitLabs journey <p> <li> <li> <p> Ability to quickly learn new processes and tools that are critical to success as a BDR Outreach Zoominfo Cognism Salesforce LinkedIn Sales Navigator etc <p> <li> <li> <p> Previous tech industry experience or experience in sales development marketing andor sales is a plus <p> <li> <li> <p> Globally we require excellent written and spoken English which is our company language <p> <li> <ul> <p> <strong> How GitLab will support you <strong> <p> <ul> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefits rel=noopener noreferrer nofollow target=blank> Benefits to support your health finances and wellbeing <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureallremoteguide rel=noopener noreferrer nofollow target=blank> All remote <a> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureallremoteasynchronous rel=noopener noreferrer nofollow target=blank> asynchronous <a> work environment <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookpaidtimeoff rel=noopener noreferrer nofollow target=blank> Flexible Paid Time Off <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureinclusionergguide~text=Definition20of20the20TMRG202D20Team20Member20Resource20GroupsTMRGs20are20voluntaryamptext=The20purpose20for20this20typedeveloping20the20sense20of20belonging rel=noopener noreferrer nofollow target=blank> Team Member Resource Groups <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookstockoptions rel=noopener noreferrer nofollow target=blank> Equity Compensation amp Employee Stock Purchase Plan <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefitsgrowthanddevelopmentbenefit rel=noopener noreferrer nofollow target=blank> Growth and development budget <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefitsparentalleave rel=noopener noreferrer nofollow target=blank> Parental leave <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookfinanceprocurementofficeequipmentsupplies rel=noopener noreferrer nofollow target=blank> Home office <a> support <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpshandbookgitlabcomjobfamiliesmarketingsalesdevelopmentrepresentativecareerladder rel=noopener noreferrer nofollow target=blank> Career ladder <a> for Sales Development team members <p> <li> <ul> <p> Please note that we welcome interest from candidates with varying levels of experience many successful candidates do not meet every single requirement Additionally studies have shown that people from <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureinclusionexamplesofselectunderrepresentedgroups rel=noopener noreferrer nofollow target=blank> underrepresented groups <a> are less likely to apply to a job unless they meet every single qualification If youre excited about this role please apply and allow our recruiters to assess your application <p> <p> <p><p>
Senior Backend Engineer - Moderation
Company: Reddit
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> The Moderation organizations mission lies at the core of Reddits success as a platform we build features that enable moderators to create and grow meaningful destination communities Moderators are a key pillar of Reddits success and act as community leaders and tastemakers ensuring theres something on Reddit for everyone This team drives several core product metrics for the entire Reddit ecosystem <p> <p> This is a high impact role where you will drive related technical amp product strategy operations architecture and execution for one of the largest sites in the world <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Work crossfunctionally with product design and other engineering counterparts to execute on product and business strategy and build novel products and features that our users will love <p> <li> <li> <p> Contribute to the full development cycle technical design development test experimentation analysis and launch Youll be reviewing code and design docs giving feedback on product specs and mocks <p> <li> <li> <p> Set and define standards that improve developer workflows recommend best practices and help coach and mentor engineers on the team to further their professional development <p> <li> <li> <p> Continuously learn and improve your technical and nontechnical abilities <p> <li> <ul> <p> <strong> Who You Might Be <strong> <p> <ul> <li> <p> 6+ years of software development experience in one or more generalpurpose programming languages Go Python Rust Ruby <p> <li> <li> <p> Experienced with GraphQL REST HTTP Thrift or gRPC basics and the ability to design and implement maintainable APIs <p> <li> <li> <p> Strong organizational skills the ability to prioritize tasks and keep projects on schedule <p> <li> <li> <p> BS degree in Computer Science a similar technical field of study or equivalent practical experience <p> <li> <li> <p> Entrepreneurial spirit You are selfdirected innovative and biased towards action in fastpaced environments You love to build new things and thrive in ambiguity and even failure <p> <li> <li> <p> Excellent communication skills You collaborate effectively with teams in a fully remote environment and discuss complex topics with technical and nontechnical audiences <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Comprehensive Healthcare Benefits <p> <li> <li> <p> 401k Matching <p> <li> <li> <p> Workspace benefits for your home office <p> <li> <li> <p> Personal amp Professional development funds <p> <li> <li> <p> Family Planning Support <p> <li> <li> <p> Flexible Vacation please use them amp Reddit Global Wellness Days <p> <li> <li> <p> 4+ months paid Parental Leave <p> <li> <li> <p> Paid Volunteer time off <p> <li> <ul> <p> LIRemote LICK2 <p><p>
iOS Engineer - Poe
Company: Quora
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <em> <em> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwquoracomqquoraRemoteFirstatQuora rel=noopener noreferrer nofollow target=blank> <strong> <em> Quora is a remotefirst company <em> <strong> <a> <strong> <em> <em> <strong> <em> This position can be performed remotely from multiple countries around the world Please visit <em> <a class=fontbold underline fontbold underline fontbold underline href=httpcareersquoracomeligiblecountries rel=noopener noreferrer nofollow target=blank> <em> careersquoracomeligiblecountries <em> <a> <em> for details regarding employment eligibility by country <em> <p> <p> <p> <h2> <strong> About Quora <strong> <h2> <p> Quoras mission is to grow and share the worlds knowledge To do so we have two knowledge sharing products <p> <ul> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpquoracom rel=noopener noreferrer nofollow target=blank> Quora <a> a global knowledge sharing platform with over 400M monthly unique visitors bringing people together to share insights on various topics and providing a unique platform to learn and connect with others <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httppoecom rel=noopener noreferrer nofollow target=blank> Poe <a> a platform providing millions of global users with one place to chat explore and build with a wide variety of AI language models bots including GPT4 Claude 3 Gemini Pro DALLE 3 and more As AI capabilities rapidly advance Poe provides a single platform to instantly integrate and utilize these new models <p> <li> <ul> <p> Behind these products are passionate collaborative and highperforming global teams We have a culture rooted in transparency ideasharing and experimentation that allows us to celebrate success and grow together through meaningful work Join us on this journey to create a positive impact and make a significant change in the world <p> <p> <p> <h2> <strong> About the Team and Role <strong> <h2> <p> We are seeking a talented iOS Engineer to join us in building Poe an exciting new platform at the forefront of AI You will work at the cutting edge of technology to design develop and maintain the Poe iOS app This includes collaborating with our product team to build new AIdriven user features crafting a scalable mobile architecture and creating tools to speed up iteration As a founding member youll have a direct influence on the product roadmap and plenty of opportunities to shape the future of AI and mobile platforms <p> <p> Poe has experienced awesome growth so far and as an iOS Engineer for Poe you can build the future of AI and technology while gaining invaluable experience with complex problems and systems If you have a passion for AI emerging technologies and mobile development this role offers an invaluable opportunity to spearhead progress <p> <p> <p> <h2> <strong> Responsibilities <strong> <h2> <ul> <li> <p> Work with a small team of mobile engineers to design build and maintain the Poe iOS app <p> <li> <li> <p> Build new userfacing features and help drive the Poe product roadmap <p> <li> <li> <p> Create tools and infrastructure to enable rapid development of the Poe mobile experience <p> <li> <li> <p> Collaborate with the Poe product team and other engineers to enhance the overall user experience <p> <li> <ul> <p> <p> <h2> <strong> Minimum Requirements <strong> <h2> <ul> <li> <p> <strong> Ability to be available for meetings and impromptu communication during Quoras <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsquoracomcoordinationhours rel=noopener noreferrer nofollow target=blank> <strong> coordination hours <strong> <a> <strong> MonFri 9am3pm Pacific Time <strong> <p> <li> <li> <p> 67+ years of experience developing consumerfacing iOS applications preferably with some in AI or ML <p> <li> <li> <p> Expertise in Swift iOS frameworks and mobile engineering best practices <p> <li> <li> <p> A strong creative mindset to design simple but powerful user experiences <p> <li> <li> <p> High attention to detail in all aspects of development from performance to UI <p> <li> <li> <p> Demonstrated critical thinking adaptability to new technologies proficiency in handling ambiguity and a track record of delivering results <p> <li> <li> <p> A desire to work in a fastpaced innovative environment and learn continuously <p> <li> <li> <p> Technical skills to build a scalable mobile architecture and infrastructure <p> <li> <ul> <p> <p> <h2> <strong> Preferred Requirements <strong> <h2> <ul> <li> <p> A passion for AI and emerging technologies <p> <li> <li> <p> Experience with SwiftUI <p> <li> <li> <p> Experience with Python TypeScript JavaScript or other languages is a plus <p> <li> <li> <p> Experience with GraphQL <p> <li> <ul> <p> <p> <p> <strong> At Quora we value diversity and inclusivity and welcome individuals from all backgrounds including marginalized or underrepresented groups in tech to apply for our job openings We encourage all candidates who share a passion for growing the worlds knowledge even those who may not strictly meet all the preferred requirements to apply as we know that a diverse range of perspectives can have a significant impact on our products and our culture <strong> <p> <p> <p> <h2> <strong> Additional Information <strong> <h2> <p> We are accepting applications on an ongoing basis <p> <p> Quora offers a wide range of benefits including medicaldentalvision coverage equity refreshers remote work reimbursement paid time off employee assistance programs and more Benefits are countryspecific and may vary For more information on benefits visit this link <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcareersquoracombenefits rel=noopener noreferrer nofollow target=blank> httpswwwcareersquoracombenefits <a> <p> <p> There are many factors that will determine the starting pay including but not limited to experience location education and business needs <p> <ul> <li> <p> US candidates only For US based applicants the salary range is $120800 $232750 USD + equity + benefits <p> <li> <li> <p> Canada candidates only For Canada based applicants the salary range is $123136 $237250 CAD + equity + benefits <p> <li> <ul> <p> We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status <p> <p> Job Applicant Privacy Notice <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcareersquoracomapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> httpswwwcareersquoracomapplicantprivacynotice <a> <p> <p> <p> <p> LIRJ1 LIREMOTE <p><p>
Principal Product Marketing Manager
Company: Mural
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <h3> ABOUT THE TEAM <h3> <p> Teams dont need a better place to work They need a better way to work For forwardthinking companies the Mural whiteboard system is that way When you make it a mural instead of a meeting youll level up your teams collaboration skills with an intuitive space built for teams to do their best work together <p> <p> As the only complete system that offers both a place to collaborate and the guidance to hone your teams collaboration skills Mural is a frictionless way for teams to learn by doing Our builtin methods are designed to teach and strengthen habits so teams collaborate confidently and boost results <p> <p> Mural is trusted by 95 of the Fortune 100 including innovative teams at IBM Intuit Microsoft GitLab Steelcase Thoughtworks and Atlassian With Mural youll see faster progress better ideas happier teams and more consistently excellent results <p> <p> The Product Marketing and Lifecycle Marketing team is focused in close partnership with Product on setting up our products and features for success by bringing our customer voice marketing through effective positioning and messaging to drive adoption creating compelling narratives that resonate with our audiences and generating virality within an organization <p> <h3> YOUR MISSION <h3> <p> As a Principal Product Marketing Manager you will drive the product marketing efforts with responsibility for product positioning and messaging research launch strategy product expertise and thought leadership for our Mural products across Enterprise ensuring we are set up for success as a leader in the segment The right candidate brings demonstrated experience in gotomarket planning and execution with exceptional project management and organizational skills attention to detail and the ability to work on tight deadlines while sometimes dealing with ambiguity Not only bringing executional prowess but also blending a strategic lens and proactively problem solving for both the segment and the wider product marketing organization <p> <h3> WHAT YOULL DO <h3> <ul> <li> <p> Polished communication skills that include speaking writing presenting and negotiating across both business and creative audiences <p> <li> <li> <p> Drive GoToMarket strategy for new products and releases including but not limited to naming pricing and channel distribution <p> <li> <li> <p> Develop compelling positioning messaging and primary whybuys for Mural that differentiates us in the market and resonates compared to our competitors <p> <li> <ul> <h3> WHAT YOULL BRING <h3> <ul> <li> <p> 8+ years of professional marketing experience with ideally 5+ year as a Product Marketing Manager ideally in SaaSEnterprise software marketing <p> <li> <li> <p> Proven ability to collaborate effectively with crossfunctional teams and influence stakeholders at all levels <p> <li> <li> <p> Experience building executing and scaling crossfunctional marketing programs <p> <li> <li> <p> You will need to be able to prioritize effectively in a fastmoving environment and communicate clearly and persuasively <p> <li> <li> <p> Experience owning and driving largescale crossfunctional programs <p> <li> <li> <p> Strong strategic thinking and analytical skills with the ability to translate market insights into actionable marketing strategies <p> <li> <li> <p> Conduct competitive industry research and any relevant user studies to drive decisionmaking <p> <li> <li> <p> Develop and launch pricing and packaging changes across the segment <p> <li> <li> <p> Lead the development of enablement material to ensure that stakeholders such as customer support and sales are supported to engage in conversations with enterprise customers <p> <li> <li> <p> Partner cross functionally to drive innovative marketing programs that are demonstrably impactful to the business drive sales value props and develop the visual collaboration space <p> <li> <li> <p> Work with product managers to determine customer need relevant features and roadmap <p> <li> <li> <p> This person is able to drive focus and excellence within the programs they own with their colleagues in marketing and product management and with colleagues across the organization including Sales Customer Success RampD and Operations <p> <li> <ul> <p> For roles based in New York City California Colorado and Washington the base salary for this role ranges from $155700 $194600 + equity + benefits Compensation offered will be determined by factors such as location level jobrelated knowledge skills and experience Certain roles may be eligible for variable compensation <p><p>
Senior Government Affairs Manager
Company: Flock Safety
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <h2> <strong> Who is Flock <strong> <h2> <p> Flock Safety is an allinone technology solution to eliminate crime and keep communities safe Our intelligent platform combines the power of communities at scale including cities businesses schools and law enforcement agencies to shape a safer future together Our fullservice maintenancefree technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone <p> <p> Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities Without compromising transparency or privacy we are turning unbiased data into objective answers <p> <p> Flock strives to offer a careerdefining experience where you can also make an impact on your community While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart Our group of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded <p> <p> We have raised over $380M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Meritech Capital Partners and Initialized Capital Now surpassing a $3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <h2> <strong> The Opportunity <strong> <h2> <p> Flock Safety is looking for an experienced Government Affairs Manager to join our External Affairs team This role will be based in <strong> <strong> the Southeast <strong> <strong> and require regular travel You will be responsible for policy engagement and strategy development within your region including direct interactions with government officials managing outside consultants developing partnerships with thirdparty stakeholders and building coalitions to help fully realize our public policy priorities You will have the opportunity to help shape the future of public safety working with a variety of external and internal crossfunctional partners The ideal candidate will have an established political and public affairs network in the Southeast United States with experience working in emerging technology transportation privacy or public safety <p> <h2> <strong> The Skillset <strong> <h2> <ul> <li> <p> Bachelors degree from an accredited institution required <p> <li> <li> <p> 5+ years of experience lobbying elected officials and staff in state government <p> <li> <li> <p> Demonstrated experience creating and implementing advocacy campaigns directly relevant to state government including achieving short and long term milestones related to advancing policy political andor advocacy goals <p> <li> <li> <p> A strong public speaking presence with the ability to represent Flock Safety before public policy audiences <p> <li> <li> <p> You are a natural connector and relationship builder with a track record of working with external and crossfunctional partners to solve complex problem sets <p> <li> <li> <p> Creative problemsolving and multitasking skills in timesensitive settings including experience driving projects supporting mustwin business objectives <p> <li> <li> <p> A highlevel of comfort working in a fastpaced everevolving startup environment you thrive working in ambiguity <p> <li> <li> <p> A shared passion in our mission to eliminate crime <p> <li> <ul> <p> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <p> <h2> <strong> 90 Days at Flock <strong> <h2> <p> We are a resultsoriented culture and believe job descriptions are a thing of the past We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months This serves as a preview of the 90 day plan you will receive if you were to be hired as a Government Affairs Manager at Flock Safety <p> <p> <strong> The First 30 Days <strong> <p> <ul> <li> <p> Complete the onboarding process and attend product briefings to familiarize yourself with Flock Safety <p> <li> <li> <p> Meet with cross functional teams to develop and understand company objectives in key markets <p> <li> <li> <p> At the end of 30 days provide a detailed plan for executing state legislative and regulatory objectives and provide a roadmap for accomplishing objectives Continue executing state plans and communicating progress <p> <li> <li> <p> Write a 30day assessment Include high level objectives key inputs progress self assessment about where you need help and what the next 60 days will look like <p> <li> <ul> <p> <strong> The First 60 Days <strong> <p> <ul> <li> <p> At the end of 60 Days continue tweaking adding to and executing our agreed upon level plans <p> <li> <li> <p> Continue communicating crossfunctionally with internal stakeholders to understand and support customer objectives <p> <li> <li> <p> Be prepared to succinctly describe our public policy engagement goals strategies and risk mitigation options in each state with active advocacy campaigns <p> <li> <ul> <p> <strong> 90 Days amp Beyond <strong> <p> <ul> <li> <p> At the end of 90 Days you are rolling By now you should be able to fully support our public policy engagements with concise and accurate data clear messaging personal advocacy and strategic thinking You should have detailed plans that youve been executing with a coordinated team And we should be on the path to expanding opportunities while mitigating threats to our business <p> <li> <ul> <h2> <strong> What a typical week may look like <strong> <h2> <ul> <li> <p> <strong> 30 meeting with public officials <strong> Supporting the company by engaging directly with elected officials and educating public policy stakeholders on Flock Safetys contributions to enhancing public safety in the United States <p> <li> <li> <p> <strong> 35 managing outside consulting teams <strong> Be the point of contact for external partners in your region managing complex proactive and reactive policy campaigns on behalf of Flock Safety and our customers <p> <li> <li> <p> <strong> 20 representing Flock Safety at external events <strong> You will have a regular presence at local and with thirdparty organizations in your region working with a variety of public affairs partners to help advance our mission <p> <li> <li> <p> <strong> 10 inform the business <strong> Work with internal partners across Sales Product Legal Communications Operations and more to help guide the business in your region ensuring the perspectives of public policy audiences are considered as part of Flock Safetys business strategy inmarket <p> <li> <li> <p> <strong> 5 collateral development <strong> Support collateral development to help educate priority external affairs audiences and effectively tell our story <p> <li> <ul> <h2> <strong> The Interview Process <strong> <h2> <p> We want our interview process to be a true reflection of our culture transparent and collaborative Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way <p> <ul> <li> <p> Our First Chat During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are <p> <li> <li> <p> The Hiring Manager Interview You will meet with your potential future boss to really dive into the role the team expectations and what success means at Flock This is your chance to really nerd out with someone in your field <p> <li> <li> <p> The Technical Assessment Our technical assessments seek to test the hard skills required to do the job Engineers may find themselves in coding interviews or architecture discussions sales roles may present mock discovery calls and leadership roles may craft 90 day plans Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day <p> <li> <li> <p> The Panel Learn more about the team responsibilities and workflows You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values Depending on the team and role you are interviewing for you may meet with several teammates as well as crossfunctional partners <p> <li> <li> <p> The Executive Review A chance to meet an executive in your function and view Flock from a different lens Be prepared to ask wellthoughtout questions about the company culture and more <p> <li> <ul> <h2> <strong> The Perks <strong> <h2> <p> 💰 <strong> Salary amp Equity <strong> In this role youll receive a starting salary of $110000 to $135000 as well as stock options <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled16AiAyE3RKphZu8csJySIqqCo3nqJmVview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> All employees receive 12 weeks of 100 paid parental leave Birthing parents are eligible for an additional 68 weeks of physical recovery time <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or fertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻 WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚 Productivity Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠 Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢 Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p> <p> <p><p>
Quantitative Software Engineer
Company: Gauntlet
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Gauntlet is a leader in quantitative research and DeFi economics optimization specializing in risk management growth facilitation and ensuring the economic robustness of key DeFi protocols Managing over $13 billion in customer TVL as of January 2024 our efforts are vital to the industrys leading protocols <p> <p> <p> <p> We are known for our significant research contributions paralleling the impact of top academic institutions in DeFi As a Series B company with a 60member team we operate on a remotefirst basis from New York City <p> <p> <p> <p> Our mission is to drive adoption and understanding in the financial systems of the future The unique challenges of decentralized systems call for innovative approaches in mechanism design smart contract development and financial product utilization Gauntlet leads in advancing this knowledge ensuring safe progression through the evolving landscape of financial innovation <p> <p> <p> <p> We are seeking a highly skilled and motivated Quantitative Software Engineer to join our team The ideal candidate is one who possesses strong statistical and engineering skills has a passion for problemsolving and be able to work effectively in a fastpaced and collaborative environment <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Designing and implementing strategies for managing risk and optimizing DeFi protocols using quantitative models simulations and machine learning <p> <li> <li> <p> Develop tools and engines for parameter recommendations and drive impact to protocols <p> <li> <li> <p> Own the whole lifecycle of protocol integrations including building data pipelines working closely with crossfunctional teams to define the data requirements and product offering <p> <li> <li> <p> Architect and refine data models and structures to support the evolving needs of DeFi analytics simulations methodologies and research development <p> <li> <li> <p> Contribute to making our core modeling platform worldclass <p> <li> <li> <p> Maintain uptodate knowledge of the latest industry trends technologies and techniques in software engineering <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> 5+ years of professional engineering experience preferably within the financial services and quant trading <p> <li> <li> <p> Proficient at writing code in Python and SQL with a solid understanding of software engineering principles <p> <li> <li> <p> Knowledge of workflow orchestration eg Dagster Airflow and distributed data processing technologies Spark <p> <li> <li> <p> Excellent understanding of statistical modeling machine learning and optimization algorithms <p> <li> <li> <p> Experience with scientific computing packages such as NumpyScipy Pandas etc <p> <li> <li> <p> Ability to quickly internalize abstract concepts in new domains coupled with strong problemsolving skills and attention to detail <p> <li> <li> <p> Ability to work independently and within a team manage multiple projects and meet deadlines <p> <li> <li> <p> Strong communication skills and the ability to work collaboratively in a distributed team environment <p> <li> <ul> <p> <p> <p> <strong> Bonus Points <strong> <p> <ul> <li> <p> Experience working in the crypto industry is a plus <p> <li> <li> <p> Enthusiasm for the space especially DeFi is very much desired <p> <li> <li> <p> Masters or PhD in Quantitative fields like Mathematics Economics Computer Science Physics or similar fields is a plus <p> <li> <li> <p> Smart contract development experience eg Solidity <p> <li> <li> <p> Published or presented research in the space <p> <li> <ul> <p> <p> <p> <strong> Benefits and Perks <strong> <p> <ul> <li> <p> Remote first work from anywhere in the US amp CAN <p> <li> <li> <p> Regular inperson company retreats and crosscountry office visit perk <p> <li> <li> <p> 100 paid medical dental and vision premiums for employees <p> <li> <li> <p> Laptop monitor keyboard and mouse setup provided <p> <li> <li> <p> $1000 WFH stipend <p> <li> <li> <p> Monthly reimbursement for home internet phone and cellular data <p> <li> <li> <p> Unlimited vacation <p> <li> <li> <p> 100 paid parental leave of 12 weeks <p> <li> <li> <p> Fertility benefits <p> <li> <li> <p> Opportunity for incentive compensation <p> <li> <ul> <p> <p> <p> <p> <p> <strong> Please note at this time our hiring is reserved for potential employees who are able to work within the contiguous United States and Canada Should you need alternative accommodations please note that in your application <strong> <p> <p> <p> <p> <em> The national pay range for this role is $160000 $200000 base plus additional On Target Earnings potential by level and equity in the company Our salary ranges are based on paying competitively for a company of our size and industry and are one part of many compensation benefits and other reward opportunities we provide Individual pay rate decisions are based on a number of factors including qualifications for the role experience level skill set and balancing internal equity relative to peers at the company <em> <p> <p> <p> <p> LIRemote <p><p>
Voice of the Customer Manager
Company: Lime
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Lime is the worlds largest shared electric vehicle company Were on a mission to build a future where transportation is shared affordable and carbonfree Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents replacing an estimated 100+ million car trips Named a Time 100 Most Influential Company and Fast Company Brand That Matters we achieved a fully profitable year in 2022 becoming the first in our industry to reach this milestone <p> <p> <p> <p> We are looking for someone who deeply cares about customer experience and is passionate about combining data and anecdotes to create compelling narratives that drive action and collaboration <p> <p> <p> <p> Lime is hiring a Voice of the Customer Manager to join our Customer Experience team In this role you will report to the Head of Customer Experience and Knowledge Sharing You will own all VOC programs to help Limers embrace a Customer Obsessed culture You will collaborate closely with every department in Lime starting with CX Product and Operations to empower everyone with clear and actionable insights to impact the rider experience <p> <p> <p> <p> A successful candidate is just as obsessed about the customer experience as we are and has a background building customerfirst solutions You have outstanding business acumen a restlessness to answer why questions and are passionate about using data to drive crossfunctional decision making You must have a collaborative work style an innovative mindset and an unparalleled work ethic You have experience working in an evolving startup environment You will be an in the moment problem solver with the ability to think about the short term and long term plan Youre energized about building and scaling and being part of a forwardthinking organization <p> <p> <p> <p> This is a remote position The ideal candidate will live in locations such as Los Angeles CA Chicago IL Austin TX Denver CO Boston MA Washington DC San Diego CA Philadelphia PA Portland OR <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Own the VOC program defining and managing to program KPIs and goals <p> <li> <li> <p> Elevate the customers voice in key business strategic decisions by leveraging VOC data <p> <li> <li> <p> Define a rubric for how different types of feedback is handled across the business <p> <li> <li> <p> Engage with key stakeholders developing a comprehensive and engaging narrative and conducting regular reviews of insights and actions <p> <li> <li> <p> Provide a holistic view of the customer by synthesizing information from VOC Customer Advisor Panels research and external market data <p> <li> <li> <p> Make our customer experiences better by listening to their experiences and crafting opportunities to improve address their concerns <p> <li> <li> <p> Ensure every cross functional partner understands the friction and painpoints of the customer journey <p> <li> <li> <p> Enhance and maintain visual representations of data to effectively track business metrics and draw attention to CX issues across different business units and segments <p> <li> <ul> <p> <p> <p> <strong> About you <strong> <p> <ul> <li> <p> 3+ years of program or project management experience <p> <li> <li> <p> 3+ years of defining and implementing process improvement initiatives using data and metrics experience <p> <li> <li> <p> Highly customercentric and has an intuitive understanding of customerclient needs <p> <li> <li> <p> Demonstrated ability to use data and dive deep into operational details to creatively solve problems find ways to improve and track results <p> <li> <li> <p> Ability to build trust interact globally with all levels of the organization and able to effectively communicate and influence team members andor partners across cultures <p> <li> <li> <p> Comfortable juggling a wide range of responsibilities at the same time meeting established deadlines <p> <li> <li> <p> Bonus startup zendesk and google suite experience <p> <li> <ul> <p> <p> <p> <p> <p> The anticipated salary range for this position is $92000$152000 Equity and benefits may be provided as part of the compensation package depending on the position offered Not all candidates will be eligible for the upper end of the salary range Exact salary will ultimately depend on multiple factors which may include the successful candidates skills experience and other qualifications as well as the candidates location of residence In addition to base salary some roles may be eligible for a variable bonus based on a combination of company performance employee performance and management discretion <p> <p> <p> <p> LIRemote <p> <p> LIAM2 <p> <p> <p> <p> <strong> Why Lime <strong> <p> <p> When you join Lime you join a global community of smart caring talented individuals working together to deliver worldchanging results striving to create an experience that enables Limers to do their best work Here are some ways we support and invest in our team <p> <p> <p> <p> Competitive salaries performancebased annual bonus and preIPO equity <p> <p> Health and wellness offerings for all team members starting day one including access to toptier fitness and mindfulness apps <p> <p> Flexible vacation policies with ample paid holidays tailored to country of residence <p> <p> Fullypaid leave following the birth or adoption of a child and financial medical and educational support for Limers pursuing parenthood <p> <p> Support for retirement and financial goals with unlimited access to financial advisors <p> <p> Unlimited complimentary use of our vehicles in hundreds of cities around the world <p> <p> Professional growth opportunities through quarterly learning days and toptier tools <p> <p> Opportunities to connect across teams and locations to network socialize and volunteer <p> <p> Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions <p> <p> Consistent recognition of great work through meaningful rewards and career advancements <p> <p> <p> <p> Benefits and perks vary depending on the nature of your employment and country of residence Terms and conditions may apply <p> <p> <p> <p> If you want to make an impact Lime is the place for you Not sure if you meet all the qualifications If this role excites you we encourage you to apply Explore all opportunities on our career page <p> <p> <p> <p> Lime is an Equal Opportunity Employer but thats just the start We believe different perspectives help us grow and achieve more Thats why were dedicated to hiring and developing the most talented and globally diverse team which includes individuals with different backgrounds abilities identities and experiences <p><p>
Senior Product Analyst
Company: Upwork
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> The Data Science and Analytics team is looking for a Senior Analyst to drive insights and identify opportunities for the Ads and Monetization team This role is critical to guiding business decisions and accessing impact in the auction ads subscriptions and market design domain through advanced causal inference techniques and modeling This individual will drive insights and partner cross functionally with product management engineering user research finance marketing and analytics teams to compel changes in our strategy <p> <p> As a critical member of the Marketplace Analytics team youll use your quantitative background and expertise manipulating large datasets to bring unparalleled insights into user behavior and site performance Our team tackles a multitude of exciting challenges including designing auctions and evaluating auction behavior planning and executing advanced experiments and market design mechanisms and tracking of our business progress to enable Upworks growth If you enjoy building businesses with endless possibilities this is a great opportunity <p> <p> <strong> Your Responsibilities <strong> <p> <ul> <li> <p> Design and fully execute advanced test methodologies according to business requirements AB test differenceindifference switchback regression discontinuity etc <p> <li> <li> <p> Generate insights in auction behavior and marketplace design eg rewards and subsidy and make business recommendations <p> <li> <li> <p> Collaborate with crossfunctional teams product marketing engineering UX closely to advance or launch new monetization products <p> <li> <li> <p> Present in key meetings and business reviews with our product leadership <p> <li> <li> <p> Advocate advanced causal inference and testing techniques with the broader Analytics team work with Economics and Data Science teams and mentor others seeking to develop more advanced capabilities <p> <li> <ul> <p> <strong> What it takes to catch our eye <strong> <p> <ul> <li> <p> Extensive working knowledge of Economics and Statistics via postgraduate education or industry experience <p> <li> <li> <p> Experience in causal inference and test designs AB test switchback differenceindifference synthetic control regression discontinuity etc <p> <li> <li> <p> Experience in structural modeling is a plus <p> <li> <li> <p> Experience working with twosided marketplaces ads auctions or subscriptions is a plus <p> <li> <ul> <h3> Come change how the world works <h3> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p> Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives We foster amazing teams put our community first and have a bias toward action We encourage everyone to bring their whole selves to work and grow together through development opportunities mentorship and employee resource groups Oh yeah weve also got amazing benefits <p> <p> Check out our <a class=fontbold underline fontbold underline fontbold underline href=httpscareersupworkcomlifeatupwork rel=noopener noreferrer nofollow target=blank> Life at Upwork <a> page to learn more about the employee experience <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p><p>
Senior Software Engineer - AI
Company: Synapse International
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> Senior Software Engineer AI <strong> <p> <p> <p> <p> <strong> Exodus <strong> is in search of an AI sorcerer to lead us into a future of AIpowered operational efficiency As the linchpin of our quest you will wield the power of artificial intelligence to metamorphose our work practices into something magical The chosen one will be an adept ready to conjure AI enchantments to infuse our workflow with their power If you are a master engineer with a penchant for exploring the mystic frontiers of AI technology this is your call to merge the ancient arts with practical ingenuity <p> <p> <p> <p> <strong> What You Will Do <strong> <p> <p> Spearhead AI adoption and integration aimed to enhance developer productivity and organizational efficiency <p> <p> Define a clear AI implementation roadmap evaluate technologies and launch AI solutions <p> <p> Showcase the effectiveness of LLMs in producing functional code andor improving development experience <p> <p> Cultivate an environment of effective communication and collaboration with stakeholders and development teams <p> <p> Monitor and optimize the performance of implemented AI solutions ensuring seamless integration <p> <p> Present progress reports to the executive team highlighting achievements findings and course changes <p> <p> Stay up to date with the latest AI trends and identify solutions to improve operations and productivity <p> <p> <p> <p> <strong> Who You Are <strong> <p> <p> 5+ years of experience in software development demonstrating a deep understanding of the software development lifecycle <p> <p> Passionate about AI continuously engaged with emerging trends and technologies <p> <p> Selfdriven individual capable of leading projects and pioneering innovative solutions <p> <p> Skilled in our tech stack including JavaScript <a class=fontbold underline fontbold underline postingslink href=httpNodejs rel=noopener noreferrer nofollow target=blank> Nodejs <a> React and React Native <p> <p> <p> <p> <strong> A Plus <strong> <p> <p> Proven ability to integrate and ship productionready AIpowered solutions <p> <p> Experience training and refining LLMs to generate highquality and contextaware code <p> <p> Knowledge of security cryptography cryptocurrencies protocol design and implementation <p> <p> <p> <p> <strong> About Exodus <strong> <p> <p> Exodus is a multiasset cryptocurrency wallet with a builtin exchange feature We started our movement in 2015 and have been a distributed team since then Our mission is to help half of the world exit the traditional financial system and move into the crypto financial system by the year 2030 To do that we want to make sure we hire the best of the best people who are intrinsically motivated by what we are trying to achieve and who love what they do professionally <p> <p> <p> <p> <strong> What We Offer <strong> <p> <p> Freedom to work wherever you want whenever you want <p> <p> Building the future Cryptocurrencies lay the foundation for the internet of value the next major wave in application technology and personal finance <p> <p> Collaborative and feedbackdriven culture <p> <p> Opportunity to grow <p> <p> Fair pay no matter where you live along with a competitive benefits package <p> <p> 100 pay in Bitcoin with a buffer to account for price changes and exchange fees <p> <p> All the tools you need to do the job <p> <p> <p> <p> <strong> Benefits <strong> <p> <p> <p> <p> <strong> Health <strong> Most of our health insurance plans are covered 100 for you and covered 50 for your dependents Well also cover dental insurance If you are outside of the United States we will reimburse you up to $500 per month for any medical and dental insurance for you and your dependents <p> <p> <p> <p> <strong> PTO <strong> 30 days of paid time off per year on top of a flexible schedule where you can work <em> wherever <em> and <em> whenever <em> If youre parttime with us youll still receive 15 days of paid time off <p> <p> <p> <p> <strong> Unlimited Bereavement <strong> We will pay you your full salary for the first two weeks for the loss of any immediate family members but we allow you to take all the time you need to grieve outside of that <p> <p> <p> <p> <strong> Parental Leave <strong> 13 weeks of fully paid leave with and a month of flexible work for the primary caregiver 4 weeks of paid leave if you are the childs secondary caregiver <p> <p> <p> <p> <strong> Tax Help <strong> Getting paid in Bitcoin new to you Dont worry We will reimburse you for speaking with a professional tax specialist in your statecountry to make sure everything is taken care of <p> <p> <p> <p> <strong> Perks <strong> Exodus offers a variety of seasonal perks such as coverage for gym memberships and therapy sessions We also offer quarterly Wellness Days We want to make sure all of our employees know they are our priority and give back for your hard work often <p> <p> <p> <p> <strong> Our Hiring Process <strong> <p> <p> To apply wed love to learn more about you Please answer our application questions Submitting a resume is optional <p> <p> <em> Our hiring process consists of several different stages <em> <p> <p> <p> <p> <strong> Recruiter Interview <strong> If we like your initial application expect to schedule an interview with a member of our recruitment team We want to know more about why you want to join our team to make sure this is the right place for you <p> <p> <p> <p> <strong> Assessments <strong> Not every role consists of an assessment but if yours does it will be directly related to the job you apply for <p> <p> <p> <p> <strong> Interview with your future manager <strong> This is to make sure that you are a fit for the role you are applying to and to explore your career history In this interview well learn more about the hard and soft skills you possess to help determine if youd be a good fit for us <p> <p> <p> <p> <strong> Interviews with your future colleagues <strong> We call these focus interviews and they are a time for you to learn more about your role from someone you will closely collaborate with Its also a time for us to see how we align in terms of competencies and expected outcomes of the role <p> <p> <p> <p> <strong> <em> Pay Transparency Notice <em> <strong> <em> Salary and all other total compensation information bonus eligibility and benefits will be discussed in detail during the hiring process <em> <p> <p> Salary Range <p> <p> $150000$200000 USD <p> <p> <p> <p> <p> <p> <p><p>
Customer Success Manager - Mortgage
Company: Argyle
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Customer Success Manager Mortgage Remote US Only $90k $120k + Stock Argyle is a fastgrowing remotefirst Series C startup solving a systemic data problem <p> <p> Underneath the consumer finance industrys decisions and processes is static analog documentationthings like credit reports and paystubsdesigned decades ago for a world that no longer exists Meanwhile credit bureaus buy move store and sell consumers data without their knowledge or consent <p> <p> The result A labyrinth of manual workflows and shortsighted underwriting models that obstruct financial access compound operational costs and impede innovation <p> <p> The solution is Argyle Were a realtime income data platform that lets our endusers instantly connect their employment records to apps and websites so they can access and qualify for the financial resources they need to get ahead Providers benefit from streamlined workflows and enhanced visibility that reduce costs and risk across the user journey <p> <p> Our mission is to give consumers the means to exercise ownership over their income employment and identity data in order to create a more equal efficient and effective financial system for everybody <p> <p> If youre looking to join a fun and ambitious group of people working remotely across dozens of countries apply today <p> <p> <strong> About the team <strong> <p> <p> The Customer Success team at Argyle combines product and industry knowledge with relationship building skills to help our customers achieve the most from the Argyle product We believe there is incredible value in harnessing payroll information and we help implement and support solutions for our clients to leverage that data <p> <p> <strong> What will you do <strong> <p> <p> You will be the primary point of contact for our most strategic customers and will work with them through all process stages including integration scaling product expansion and account management You will be responsible for analyzing customer data and working directly with our product team to enhance future value You will also be tasked with building the materials and processes to enable a repeatable customer success model <p> <ul> <li> <p> <strong> Own the customer lifecycle <strong> by onboarding new clients driving adoption tracking renewals and working closely with the sales team on upsells and crosssells <p> <li> <li> <p> <strong> Manage and nurture multiple customer relationships <strong> including proactively and confidently engaging with key contacts to convey the value of our product <p> <li> <li> <p> <strong> Monitor KPIs and customer health <strong> to reduce churn risk promote retention and improve the overall customer experience <p> <li> <li> <p> <strong> Troubleshoot and provide insights <strong> on how to use the various features of our API while working closely with the support team as a point of escalation for complex issues <p> <li> <li> <p> <strong> Build the systems and processes <strong> necessary to create a scalable customer success department <p> <li> <ul> <p> <strong> What are we looking for <strong> <p> <ul> <li> <p> 3+ years of experience in a customerfacing solutionoriented role <p> <li> <li> <p> Ability to develop strong loyal and longlasting client relationships <p> <li> <li> <p> Strong technical acumen coupled with the desire to learn the ins and outs of Argyles API <p> <li> <li> <p> Exceptional ability to prioritize tasks and work independently <p> <li> <li> <p> Excitement to perform and deliver in a highgrowth environment and strive for continuous improvement <p> <li> <ul> <p> <strong> Why Argyle <strong> <p> <ul> <li> <p> Remote first company <p> <li> <li> <p> International environment <p> <li> <li> <p> Health Insurance US residents only <p> <li> <li> <p> Flexible working hours <p> <li> <li> <p> Stock Options <p> <li> <li> <p> Flexible vacation leave <p> <li> <li> <p> $1000 after a month of employment to set up your home office <p> <li> <li> <p> MacBook <p> <li> <ul> <p> Argyle embraces diversity and equal opportunity We are committed to building a team that represents a variety of backgrounds perspectives and skills We believe the more inclusive we are the better our company will be <p><p>
Senior Full Stack Engineer - Platform
Company: Rocket Money
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> ABOUT ROCKET MONEY 🔮 <strong> <p> <p> Rocket Moneys mission is to empower people to live their best financial lives Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money ultimately giving them a leg up on their financial journey <p> <p> <strong> ABOUT THE TEAM <strong> 🤝 <p> <p> As we embark on the next step in our journey were looking for Senior Full Stack Engineers to join our Platform team Youll help define the next generation of Rocket Moneys products within a larger Rocket ecosystem and ensure weve got a bestinclass platform to help our members <p> <p> The Rocket Money Platform group is organized around core capabilities that run the business and power user experiences Our teams are responsible for transaction data ingestion payment processing authentication user onboarding and our design system Youll have a significant impact across product lines and help us build a cohesive vision across Rocket Money and future products <p> <p> <strong> IN THIS ROLE YOULL <strong> <p> <ul> <li> <p> Work alongside a team to implement iterate and debug product features that drive forward both the company and the user <p> <li> <li> <p> Own projects from end to end making key decisions in the implementation of new features that balance technical concerns with business concerns <p> <li> <li> <p> Develop with TypeScript across the stack building user interfaces using React Native and the backend support required to power them with Node amp GraphQL <p> <li> <li> <p> Partner with teams across the Rocket ecosystem to build a cohesive platform allowing us to support our members with their most important financial decisions <p> <li> <li> <p> Help to maintain our high technical bar participating in code reviews and design discussions to ensure that were applying appropriate rigor to our software development process <p> <li> <li> <p> Develop an understanding of our users to build and measure features which help them better understand and improve their finances <p> <li> <ul> <p> <strong> ABOUT YOU <strong> 🦄 <p> <ul> <li> <p> You have 5+ years of professional experience working with some combination of NodeTypeScript React or similar framework GraphQL and Postgres or similar relational database <p> <li> <li> <p> Youre both a student and a teacher continually seeking to grow as an engineer and help those around you grow as well <p> <li> <li> <p> Youre not just interested in what youre building but also why youre building it You want to see the bigger picture of how the software youre building is benefitting our users <p> <li> <li> <p> Experience with our stack TypeScript React Native PostgreSQL is a plus <p> <li> <ul> <p> <strong> WE OFFER 💫 <strong> <p> <ul> <li> <p> Health Dental amp Vision Plans <p> <li> <li> <p> Competitive Pay <p> <li> <li> <p> Matching 401k <p> <li> <li> <p> Unlimited PTO <p> <li> <li> <p> Lunch daily <p> <li> <li> <p> Snacks amp Coffee <p> <li> <li> <p> Commuter benefits <p> <p> <p> <p> <p> <li> <ul> <p> Additional information Salary range of $150000 $185000year + bonus + benefits Base pay offered may vary depending on jobrelated knowledge skills and experience <p> <p> Rocket Money is an Affirmative Action and Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability <p> <p> Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records <p><p>
Director - User Experience Research
Company: Syndigo
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> The <strong> Director of UX Research <strong> at Syndigo will play a pivotal role in shaping how our thousands of clients interact with our products and services driving greater value growth and efficiency Success in this role hinges on delivering actionable insights that fuel innovation across product development teams streamlining complexity for our users Collaborating closely with colleagues from Design Product Management Technology Sales and others youll craft product experiences tailored to a diverse customer base Additionally youll catalyze a culture of learning within the organization guiding others on effective research practices and maximizing the impact of our findings As part of our mission to empower users with seamless interfaces we are seeking a passionate and experienced leader to spearhead our UX initiatives ensuring excellence in every interaction Join us in driving innovation and creating intuitive engaging experiences that delight customers worldwide <p> <p> <strong> HOW WELL BE WILLING TOGETHER DAY TO DAY <strong> <p> <ul> <li> <p> Develop and execute a comprehensive UX research strategy aligned with business goals and user needs <p> <li> <li> <p> Conduct thorough user research including interviews surveys and usability testing to gather insights and inform product enhancements <p> <li> <li> <p> Create and maintain user personas to guide design decisions and ensure a usercentered approach <p> <li> <li> <p> Design and iterate on prototypes and wireframes to visualize and communicate design concepts effectively <p> <li> <li> <p> Collaborate with crossfunctional teams to design intuitive and visually appealing user interfaces that prioritize usability and accessibility <p> <li> <li> <p> Plan and facilitate usability testing sessions to evaluate the effectiveness of designs and gather feedback for iterative improvements <p> <li> <li> <p> Ensure that all products meet accessibility standards and advocate for inclusive design principles throughout the organization <p> <li> <li> <p> Hire and mentor a team of UX researchers fostering a culture of creativity collaboration and continuous learning <p> <li> <li> <p> Partner with product managers developers and other stakeholders to align UX priorities with product roadmaps and business objectives <p> <li> <li> <p> Stay abreast of industry trends and best practices in UX design and research and champion innovative approaches to enhance the user experience <p> <li> <ul> <p> <strong> WE SHOULD TALK IF THIS SOUNDS LIKE YOU <strong> <p> <ul> <li> <p> 8+ years of experience in UX research with a proven track record of success in a SaaS or technologydriven environment <p> <li> <li> <p> BABS in psychology humancomputer interaction or related field Advanced degree MAMS in a relevant field is a plus <p> <li> <li> <p> Strong strategic planning and analytical skills with the ability to translate user insights into actionable strategies that drive business results <p> <li> <li> <p> Passionate about understanding user needs and advocating for their interests throughout the product development lifecycle <p> <li> <li> <p> Excellent at leading and motivating crossfunctional teams with a collaborative and empowering leadership style that fosters innovation and excellence <p> <li> <li> <p> Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and persuasively to diverse audiences <p> <li> <li> <p> You thrive in a fastpaced and dynamic environment with the ability to adapt quickly to changing priorities and business requirements <p> <li> <li> <p> Commitment to staying ahead of industry trends and continuously expanding your knowledge and skills in UX design and research <p> <li> <ul> <p> <p><p>