Va Medical Center Jobs in USA

332,686 open positions · Updated daily

Looking for Va Medical Center jobs in USA? Browse our curated listings with transparent salary information to find the perfect Va Medical Center position in the USA area.

Software Engineer (6+ years experience)

Company: Builder

Location: USA

Posted Apr 30, 2024

Builder.io is seeking a full stack software engineer with 6+ years of web development experience. The role involves working closely with other engineers, designers, and team leads to design and build world-class product experiences. The engineer will be responsible for the entirety of their features, including API design, gathering feedback, implementation, testing, and deployment. The company offers a competitive salary, unlimited time off, mental health days, paid parental leave, home office reimbursement, learning & development budget, co-working space reimbursement, comprehensive health insurance, 401k, and real equity. Builder.io is committed to growing an inclusive and diverse team.

Head of Global Audio

Company: The Athletic Media Company

Location: USA

Posted Apr 30, 2024

<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> <p> <p> The Athletic is a digital sports media company that brings true sports fans closer to the athletes teams and leagues that captivate their attention We serve a multifaceted audience that craves a richer connection and understanding with immersive storytelling and a likeminded community of fans Founded in 2016 and with major operational hubs in San Francisco Los Angeles London and Melbourne we empower a truly global team of more than 600 creators and cover more than 250 professional sports and collegiate teams across the United States Canada and the UK Our newsroom has produced thousands of indepth reports along with more than 120 podcasts and other forms of premium content Put simply The Athletic is at the center of a sports fans universe <p> <p> <p> <p> <p> <p> <strong> About the Role <strong> <p> <p> <p> <p> The Athletic has one of the worlds leading sports podcast networks and we are looking for an industry leader and creative visionary to push our podcasts into its next successful phase The Head of Global Audio will have creative accountability for all The Athletic podcasts in addition to leading the North American and International teams This leader will be tasked with developing the highest quality audio shows that fit The Athletics journalistic sensibility and also can reach large and engaged audiences both evolving existing shows and new Central to this creative success will be the leadership of our audio teams globally pushing their creative capabilities and creating a culture in which their teams can thrive <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Manage the production and growth teams with regular check in and manage the staff of the entire audio department <p> <li> <li> <p> Partner with leadership to set ambitious goals and manage the team effectively toward those goals with wide latitude in how goals are accomplished <p> <li> <li> <p> Understand where tradeoffs need to happen across shows and be proactive with solutions <p> <li> <li> <p> Build podcasts with a diverse set of hosts and guests <p> <li> <li> <p> Curate formats shows and hosts that will offer subscribers a distinctive high quality and entertaining experience that helps drive commercial revenue <p> <li> <li> <p> Think about properties as franchises and come up with new ways to build audiencepromote network growth <p> <li> <li> <p> Partner with vertical leads across the newsroom to align with and complement our editorial strategy <p> <li> <li> <p> Work with the Managing Editor of video to develop a video strategy around our audio properties that serves as both a complement to audio and a new platform to build original Athletic content <p> <li> <li> <p> Work closely with the commercial team to monetize content and create strong long lasting brand partnerships <p> <li> <li> <p> Serve as the connective tissue between audio production and the heads of all other departments within the company to ensure that the audio teams output is appropriately supported promoted and monetized <p> <li> <li> <p> Develop meaningful relationships with leaders throughout HQ <p> <li> <li> <p> Provide input into the organization of the production team to ensure the team is set up to achieve its ambitious growth targets while staying within budget <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 10+ years of experience producing a national broadcast in an audio or video format <p> <li> <li> <p> A track record when it comes to launching and sustaining successful podcasts or video series <p> <li> <li> <p> Expert knowledge of a wide range of audio formats and distribution channels Has a finger on the pulse of industry trends and can see ahead 1218 months <p> <li> <li> <p> Has a deep understanding of sports with a fluency in how topics are covered and discussed by fans Has an ear for high quality creative output that resonates with listeners <p> <li> <li> <p> Is an excellent leader who enjoys facilitating the personal development of colleagues <p> <li> <li> <p> Selfstarter with great time management skills <p> <li> <li> <p> Strong attention to detail and highly organized <p> <li> <li> <p> Ability to execute in the short term while planning long term <p> <li> <li> <p> Ability to make difficult decisions for the good of the business <p> <li> <li> <p> Excellent written and verbal communication skills <p> <li> <li> <p> This is a remotebased position in the United States United Kingdom or Canada that may require some travel <p> <li> <ul> <p> <p> <p> <p> <p> <em> The annual base salary range for this role is $18500000 $20000000 USD The total compensation offered for this position may vary based on factors such as education experience skills and location It may also include noncash rewards and benefits The base salary range is subject to change and may be modified in the future <em> <p> <p> <p> <p> <em> The Athletic offers unique perks and benefits to all fulltime employees based on their country of residence Our comprehensive US benefits package includes <em> <p> <p> <p> <p> <em> Highly competitive employercontributed medical dental vision basic life and disability insurance plans <em> <p> <p> <em> Savings accounts for medical wellness and childcare expenses <em> <p> <p> <em> 401k retirement savings plan and employer match <em> <p> <p> <em> Paid time off including paid sick leave 12 paid holidays 15 days of accrued vacation to start and up to 20 weeks of Paid Parental Leave <em> <p> <p> <p> <p> <em> For international candidates Our global benefits packages offer similar benefits and perks competitive to the local market <em> <p> <p> <p> <p> <em> The Athletic Media Company is an equal opportunity employer and enthusiastically encourages people from all backgrounds and experiences to apply The Athletic will consider all applicants without regard to race religion color national origin ancestry physical andor mental disability medical condition genetic information marital status sex gender gender identity gender expression transgender status age sexual orientation military or veteran status or any other protected characteristic under applicable law <em> <p> <p> <p> <p> <em> Click here to review our <em> <a class=fontbold underline fontbold underline postingslink href=httpsprivacytheathleticcompoliciesname=globalprivacypolicywhatinformationdowegatheraboutyou rel=noopener noreferrer nofollow target=blank> <em> Applicant Privacy Notice <em> <a> <em> which describes how and when The Athletic Media Company collects uses and shares certain personal information of job applicants and prospective employees <em> <p> <p> <p> <p> <em> Beware of fraudulent job recruiting schemes Our recruiters use <em> <a class=fontbold underline fontbold underline postingslink href=mailtocareerstheathleticcom rel=noopener noreferrer nofollow target=blank> <em> careerstheathleticcom <em> <a> <em> exclusively We do not conduct interviews via text or instant message and we do not ask candidates to download software to purchase equipment through us or to provide sensitive personally identifiable information such as bank accounts or social security numbers If you have been contacted by someone claiming to be a recruiter with The Athletic but operating from a different email address about a job offer please report it as potential job fraud to the law enforcement and to <em> <a class=fontbold underline fontbold underline postingslink href=mailtopeopletheathleticcom rel=noopener noreferrer nofollow target=blank> <em> peopletheathleticcom <em> <a> <em> <em> <p><p>

Senior Machine Learning Engineer

Company: Kalepa

Location: USA

Posted Apr 30, 2024

<p class=jobDescription> <p> <strong> Salary range $140k $190k <strong> <p> <p> <strong> Equity range 001 015 <strong> <p> <p> <p> <p> <strong> What we are looking for <strong> <p> <p> <strong> As a Senior Machine Learning Engineer you will lead the framing development and deployment at scale of machine learning models to understand the risk of various classes of businesses <strong> You will be turning vast amounts of structured and unstructured data from many sources web data geolocation satellite imaging etc into novel insights about behavior and risk <p> <p> Kalepas team members bring experience from top technology insurance and intelligence institutions including Facebook Google Amazon Uber Doordash Mastercard Chubb AIG Zurich Everest Insurance MIT Berkeley UPenn and the Israel Defense Forces <p> <p> Kalepa is backed by IA Ventures early investors in Datadog Wise Better Digital Ocean TheTradeDesk Flatiron Health Komodo Health etc Former Secretary of Commerce Penny Pritzkers Inspired Capital and leaders in financial services and technology including Gokul Rajaram from Doordash Coinbase and Square Jackie Reses from Square Affirm and Alibaba and Henry Ward from Carta <p> <p> In July 2021 we raised a $14 million Series A funding round led by Inspired Capital with participation from previous investor IA Ventures <p> <p> <strong> About you <strong> <p> <ul> <li> <p> You have 5+ years of experience in engineering and data science <p> <li> <li> <p> You love to hustle finding ways to get things done destroying obstacles and never taking no for an answer The words it cant be done dont exist in your vocabulary <p> <li> <li> <p> You have indepth understanding of applied machine learning algorithms especially NLP and statistics <p> <li> <li> <p> You are experienced in Python and its major data science libraries and have deployed models and algorithms in production <p> <li> <li> <p> You are comfortable with data science as well as with the engineering required to bring your models to production <p> <li> <li> <p> You are excited about using a wide set of technologies ultimately focused on finding the right tool for the job <p> <li> <li> <p> You value open frank and respectful communication <p> <li> <ul> <p> <strong> As a plus <strong> <p> <ul> <li> <p> You have experience with AWS <p> <li> <li> <p> You have handson experience with data analytics and data engineering <p> <li> <ul> <p> <strong> <em> What youll get <em> <strong> <p> <ul> <li> <p> Competitive salary based on experience level <p> <li> <li> <p> Significant equity options package <p> <li> <li> <p> Work with an ambitious smart global and fun team to transform a $1T global industry <p> <li> <li> <p> Ground floor opportunity an early member of Kalepas engineering leadership team <p> <li> <li> <p> 20 days of PTO a year <p> <li> <li> <p> Global team offsites <p> <li> <li> <p> 100 covered PPO medical 100 covered vision and dental for individuals and families <p> <li> <li> <p> Healthy livinggym stipend Mobile phone bill stipend <p> <li> <li> <p> Continuing education credits <p> <li> <li> <p> Home office stipend <p> <li> <li> <p> 401k plan with employer match <p> <li> <ul><p>

Senior Product Designer - Growth

Company: brightwheel

Location: USA

Posted Apr 30, 2024

<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who you are <strong> <p> <p> <p> <p> Brightwheel is seeking a Senior Growth Product Designer to work across the product funnel at different stages of the customer journey By combining product design data analytics and marketing design you will create a seamless user experience that encourages users to take specific actions that lead to growth and memorable experiences <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Work on a growth team across the product funnel at different stages of the customer journey <p> <li> <li> <p> Test and Iterate continuously experimenting with different tactics to optimize each moment of the user journey <p> <li> <li> <p> Develop a deep understanding and empathy for our users focus on key metrics and experiment and iterate on solutions <p> <li> <li> <p> Monitor user behavior analyzing data and propose design solutions for improvement <p> <li> <li> <p> Create targeted marketing campaigns to acquire new users <p> <li> <li> <p> Simplifying the user onboarding process to increase activation and retention and create meaningful experiences <p> <li> <li> <p> Continually optimize web experience <p> <li> <li> <p> Design wireframes prototypes and highfidelity solutions for mobile and web <p> <li> <li> <p> Maintain design consistency across the customer journey adhering to our design systems and guidelines <p> <li> <li> <p> Partner with the marketing team to ensure designs reflect and reinforces the brightwheel brand <p> <li> <ul> <p> <p> <p> <strong> Qualifications Skills amp Abilities <strong> <p> <ul> <li> <p> 4+ years experience as a Product Designer <p> <li> <li> <p> A portfolio of case studies that demonstrate a hypothesis driven process across mobile and web with strong visual design <p> <li> <li> <p> Experience with hypothesisbased thinking learning how designs perform Enthusiasm for fast iterative creation cycles and analytical mindsets <p> <li> <li> <p> Deep expertise in UIUX craft brand design and a passion for visual design and UX principles <p> <li> <li> <p> Ability to work in a dynamic environment balancing rigor and scrappiness You have a strong bias for action and focus on impact <p> <li> <li> <p> Experience creating and working with an evolving design system <p> <li> <li> <p> A highly collaborative approach to working with engineering product and marketing <p> <li> <li> <p> A passion for improving the world through education <p> <li> <ul> <p> <p> <p> <p> <p> $110000 $185000 a year <p> <p> Brightwheel is committed to internal pay equity and offers a competitive compensation package including base salary equity and benefits Our benefits package includes premium medical dental and vision benefits generous paid parental leave a flexible paid time off policy a monthly wellness and productivity stipend and a Learning amp Development stipend <p> <p> For cash compensation brightwheel sets standard ranges for all roles based on function level and geographic location benchmarked against similarstage growth companies Multiple factors determine final offer amounts including geographic location candidate experience and expertise If you have questions about the compensation band for your region please ask your recruiter <p> <p> <p> <p> <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>

Analytics Engineer

Company: Whatnot

Location: USA

Posted Apr 30, 2024

<p class=jobDescription> <h2> <strong> 🚀 Whatnot <strong> <h2> <p> Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz Y Combinator and CapitalG Were building the future of ecommerce bringing together community shopping and entertainment We are committed to our <a class=fontbold underline fontbold underline qllink commentlgoe4zui href=httpswwwwhatnotcomcareers rel=noopener noreferrer nofollow target=blank> values <a> and as a remotefirst team we operate out of hubs within the US Canada UK Ireland and Germany today <p> <p> Were innovating in the fastpaced world of live auctions in categories including sports fashion video games and streetwear The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others <p> <p> And were growing Whatnot has been the <a class=fontbold underline fontbold underline fontbold underline href=httpsa16zcommarketplace100 rel=noopener noreferrer nofollow target=blank> fastest growing marketplace <a> in the US over the past two years and were hiring forwardthinking problem solvers across all functional areas <p> <h2> <strong> 💻 Role <strong> <h2> <p> Data is a crucial part of Whatnots mission to bring people together through commerce The Data Platforms team creates solutions that improve our core product experience and enable stakeholders across the organization to act with confidence <p> <p> As our newest Software Engineer you will build partnerships across the company and design scalable solutions to pressing business goals You will build on our data architecture unlock critical new use cases and drive endtoend initiatives leveraging software data amp analytics <p> <p> On any given day you will <p> <ul> <li> <p> Make key decisions about how we build data systems at Whatnot and then make it happen <p> <li> <li> <p> Contribute to the design and implementation of our data platform architecture You will help craft best practices and roll outs to steer the direction of the team <p> <li> <li> <p> Work with key stakeholders to design data applications for both internal and external audiences and a variety of use cases including machine learning experimentation and realtime analytics <p> <li> <li> <p> Support efforts to optimize the entire data platform including our realtime logging solutions analytics databases data warehouse metrics store and more <p> <li> <ul> <h2> <strong> 👋 You <strong> <h2> <p> Curious about who thrives at Whatnot Weve found that low ego a growth mindset and leaning into action and high impact goes a long way here <p> <p> As our next software engineer you should have 3+ years of experience plus <p> <ul> <li> <p> Track record in transforming large amounts of complex data into insights through the endtoend creation of data products <p> <li> <li> <p> Experience implementing realtime and batch data pipelines with tight SLOs and complex transformation requirements <p> <li> <li> <p> Proficiency in data architecture and modeling concepts such as Kimball or Data Vault <p> <li> <li> <p> Expertise in data engineering tooling such as ingesting testing transformations lineage orchestration andor semantic layers <p> <li> <li> <p> Experience managing cloud data warehouses Snowflake BigQuery Redshift etc for processing and serving data products <p> <li> <li> <p> Skill at cultivating strong partnerships and the ability to coach and influence others to uplevel the craft of data engineering <p> <li> <ul> <p> In addition to these rolespecific qualifications youll also possess <p> <ul> <li> <p> Understanding of the cloud and experience with at least one of the major cloud providers eg AWS <p> <li> <li> <p> Proficiency in at least one serverside programming language preferably Python common algorithms and data structures and software design principles <p> <li> <li> <p> Comfort with infrastructureascode approaches eg Terraform <p> <li> <li> <p> Selfstarter ethic thriving under a high level of autonomy <p> <li> <li> <p> Exceptional interpersonal and communication skills <p> <li> <ul> <h2> 💰Compensation <h2> <p> For USbased applicants <strong> <strong> $153000 $235000year + benefits + stock options <p> <p> The salary range may be inclusive of several levels that would be applicable to the position Final salary will be based on a number of factors including level relevant prior experience skills and expertise This range is only inclusive of base salary not benefits more details below or equity in the form of stock options <p> <h2> <strong> 🎁 Benefits <strong> <h2> <ul> <li> <p> Flexible Time off Policy and Companywide Holidays including a spring and winter break <p> <li> <li> <p> Health Insurance options including Medical Dental Vision <p> <li> <li> <p> Work From Home Support <p> <ul> <li> <p> $1000 home office setup allowance <p> <li> <li> <p> $150 monthly allowance for cell phone and internet <p> <li> <ul> <li> <li> <p> Care benefits <p> <ul> <li> <p> $450 monthly allowance on food <p> <li> <li> <p> $500 monthly allowance for wellness <p> <li> <li> <p> $5000 annual allowance towards Childcare <p> <li> <li> <p> $20000 lifetime benefit for family planning such as adoption or fertility expenses <p> <li> <ul> <li> <li> <p> Retirement 401k offering for Traditional and Roth accounts in the US employer match up to 4 of base salary and Pension plans internationally <p> <li> <li> <p> Parental Leave <p> <ul> <li> <p> 16 weeks of paid parental leave + one month gradual return to work company leave allowances run concurrently with country leave requirements which take precedence <p> <li> <ul> <li> <ul> <h2> <strong> 💛 EOE <strong> <h2> <p> Whatnot is proud to be an Equal Opportunity Employer We value diversity and we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status parental status disability status or any other status protected by local law We believe that our work is better and our company culture is improved when we encourage support and respect the different skills and experiences represented within our workforce <p><p>

Principal Product Manager

Company: Wealthfront

Location: USA

Posted Apr 30, 2024

<p class=jobDescription> <p> Wealthfront is looking for a Principal Product Manager to own the roadmap for some of our most important product initiatives Wealthfront pioneered automated index investing by offering broad access to sophisticated investing strategies at a fraction of the cost of traditional financial advisers Since then weve continued to expand the ways we help our clients build longterm wealth through saving and investing with products like our Cash Account a highyield FDICinsured account that has amassed more than $20B in assets our Automated Bond Portfolio and our Stock Investing Account Our vision to make it delightfully easy for our clients to grow their wealth in any market condition were just getting started <p> <p> <p> <p> Your work will span improvements to existing products and the exploration of potential new 0 to 1 product opportunities You will collaborate with Engineering Design Marketing Data Science Research Operations and Compliance to craft high quality consumer experiences and strong go to market plans that result in successful products Youll use quantitative and qualitative research to drive high quality product decisionmaking <p> <p> <p> <p> Success in this role will require strong strategic thinking skills exceptional judgment analytical rigor and executional excellence You should be comfortable with ambiguity and highly complex product decisions with constantly changing assumptions Youre exceptional at framing problems and tradeoff decisions to drive alignment and wellinformed decisionmaking A passion for investing or experience building consumer financial technology products is highly desirable <p> <p> <p> <p> This is a unique opportunity to be at the center of charting the next generation of technology innovation in investing products If this gets you excited we want to hear from you <p> <p> <p> <p> <p> <p> <strong> You <strong> <p> <ul> <li> <p> 6+ years of Product Management experience in a consumer software company experience in building financial technology products is a plus <p> <li> <li> <p> Demonstrated track record of highquality decisionmaking Youre first and foremost an exceptional product thinker <p> <li> <li> <p> Excellent communication and presentation skills with an ability to quickly command trust and drive alignment with crossfunctional partners and executives <p> <li> <li> <p> Strong product sense Youre passionate about building delightful product experiences <p> <li> <li> <p> Analytical mindset with a datadriven approach to problem solving and decisionmaking <p> <li> <li> <p> Entrepreneurial and creative attitude Yes and is one of your favorite phrases <p> <li> <li> <p> Experience working with complex or highly regulated products especially those that depend on external partners to deliver the desired features <p> <li> <ul> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Use customer and business insights to frame the most important problems and opportunities and rally the team around developing the best ways to address them <p> <li> <li> <p> Define the product priorities and short medium and longterm roadmap Use data and good judgment to drive alignment around tradeoff decisions <p> <li> <li> <p> Deliver the roadmap through agile sprint cycles working with them to drive highquality customer and databacked product decisions <p> <li> <li> <p> Define success metrics and consistently measure the impact of the teams work <p> <li> <li> <p> Work crossfunctionally to take new products and features to market in a way that maximizes their success <p> <li> <ul> <p> <p> <p> <p> <p> Estimated annual salary range $200000 $230000 USD plus equity and a discretionary bonus <p> <p> Benefits include medical vision dental 401K plan generous time off parental leave wellness reimbursements professional development employee investing discount and more <p> <p> <p> <p> <strong> About Wealthfront <strong> <p> <p> <p> <p> Wealthfront started with the ambition to transform the investment advisory business with the goal to unlock access to high quality investment advice for millions who were underserved by the traditional institutions We built one of the first automated investment products that allows you to invest in a personalized portfolio of thousands of companies in seconds for a remarkably low fee We then expanded We now work with partner banks to offer exceptional banking features through a Wealthfront Brokerage Cash Account which makes it remarkably easy for people to automate their finances endtoend and eliminated the hassle of money management all of which resulted in attracting more than $50 billion of our clients hard earned money pioneering the roboadvisor category and transforming the broader industry And yet we have a long way to go to achieve our mission to build a financial system that favors people not institutions <p> <p> <p> <p> Wealthfronts vision is to make it delightfully easy to build longterm wealth on your own terms This vision is more relevant than ever because millions more people are getting into the market early and investing their hard earned savings in a handful of stocks While this is a great way to start it is inconsistent with building longterm wealth We want to empower young investors to expand their horizon and easily explore and execute on a wider range of investing strategies make informed investment decisions that are consistent with their values and beliefs while also making it effortless to grow and compound their savings exponentially in a way thats transformational to their lives and their longterm future <p> <p> <p> <p> For more information please visit <a class=fontbold underline fontbold underline postingslink href=httpwwwwealthfrontcom rel=noopener noreferrer nofollow target=blank> wwwwealthfrontcom <a> <p> <p> <p> <p> We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status <p> <p> <p> <p> <strong> Please review our <strong> <a class=fontbold underline fontbold underline postingslink href=httpswwwwealthfrontcomstaticdocumentscandidateprivacynoticepdf rel=noopener noreferrer nofollow target=blank> candidate privacy notice <a> <p><p>

Director, Engineering - AI

Company: Sprout Social

Location: USA

Posted Apr 30, 2024

<p class=jobDescription> <p> <strong> Description <strong> <p> <p> Sprout Social is looking to hire a Director Engineering Artificial Intelligence to join our engineering team This leader will report to the Vice President Engineering The key focus of this role is to help build and execute our platformwide AI strategy As a member of Sprouts Engineering leadership team this leader will also facilitate strong collaboration across the engineering product management and product design organizations <p> <p> <p> <p> <strong> Why join Sprouts Engineering team <strong> <p> <p> Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in todays digitalfirst world Processing over one billion social messages daily our platform serves up essential insights and actionable information to over 30000 brands informing strategic decisions that drive business growth and innovation and fostering deeper authentic connections to their end customers Our full suite of social media management solutions includes comprehensive publishing and engagement functionality customer care solutions influencer marketing connected workflows and business intelligence <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcominsightsinvestinginai rel=noopener noreferrer nofollow target=blank> Were actively working to intuitively weave AI <a> throughout our products enabling organizations to work smarter unleash their creativity and maximize the business impact of social mediathats where you come in <p> <p> With collaborative crossfunctional teams that span mobile frontend backend QA and site reliability engineeringour team is a place to sharpen your craft and solve hard problems with the smartest people in the industry Youll get to work at a techgiant scale steering our engineering teams to make an impact on our company and our customers As a leader of a dynamic crossfunctional team of engineers data scientists product managers you will not only drive the architecture design and roadmap of your team but also inform how our products and services interconnect Join other empathetic leaders on our Engineering Leadership team who help each other grow and learn while we support and guide our teams to deliver worldclass products <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> As a Director you will be a key member of the AI leadership team and be responsible for building highfunctioning wellmotivated teams of data scientists and engineers and steering them to iteratively deliver quality results <p> <li> <li> <p> Youll lead the engineering team building foundational AIML products that will be used across our entire product suite and customer base <p> <li> <li> <p> You will partner closely with the VP Engineering and your leaders to chart the strategic growth of the current team defining and building new teams and helping to steer architecture and product direction <p> <li> <li> <p> Relying on your experience in building and maintaining highly scalable reliable distributed AI products and leading data science teams youll lead teams to iteratively deliver quality software <p> <li> <li> <p> You will guide the team through complicated product and technical roadmaps and partner with product management and design to align on the strategy for your teams and support its execution <p> <li> <li> <p> Youll grow your team of data scientists and engineers by example with effective feedback coaching and career development <p> <li> <ul> <p> <p> <p> <strong> What youll bring <strong> <p> <p> Were looking for a collaborative pragmatic highly motivating Data Science leader to help our AI team succeed and invest in the right capabilities to improve our customer experience and impact through AI and machine learning If you confidently lead teams to solve hard problems push them to learn from and teach each other and work across functions and teams to get your teams to deliver wed love to talk with you <p> <p> The minimum qualifications for this role include <p> <ul> <li> <p> 7+ years of experience developing and supporting AI products in a production environment <p> <li> <li> <p> 5+ years of experience managing and leading data science teams <p> <li> <li> <p> Technical expertise in modern AI technologies and designing implementing and maintaining AI models and platforms <p> <li> <ul> <p> Preferred qualifications for this role include <p> <ul> <li> <p> Demonstrated experience developing and scaling highperformance teams through hiring and coaching of engineering leaders data scientists and ML engineers <p> <li> <li> <p> Experience aligning a teams focus and vision towards the most impactful work across a complex product suite to meet the needs of a diverse global customer base <p> <li> <li> <p> Track record of influencing and aligning stakeholders across different points of view or functions to drive successful outcomes <p> <li> <li> <p> Experience developing enterprise level distributed applications using Python Java distributed queuing systems etc <p> <li> <li> <p> Experience developing systems to deploy manage and serve machine learning models at scale <p> <li> <li> <p> Experience with generative AI including open source and third party solutions eg OpenAI <p> <li> <ul> <p> <p> <p> <strong> How youll grow <strong> <p> <p> Within 1 month youll plant your roots including <p> <ul> <li> <p> Experiencing Sprouts indepth onboarding covering everything from our company mission and values hearing directly from executives and founders to deep training on our products and the value that Sprout delivers to our customers <p> <li> <li> <p> Learning the current state of AI and machine learning at Sprout and future product and technical roadmaps <p> <li> <li> <p> Meeting your team in 11s to understand whats working whats not and gathering learnings to implement into your role <p> <li> <li> <p> Diving into our products to learn about what makes our software unique and why customers love our products <p> <li> <li> <p> Beginning to understand the capabilities and limitations of our AI team solutions and ML platform <p> <li> <li> <p> Establishing relationships with other engineering product and design leaders and identify areas of opportunity <p> <li> <li> <p> Deploy code to production in order to understand the data science environment build tools and deployment mechanisms <p> <li> <li> <p> Learn Sprouts management practices and tools <p> <li> <ul> <p> <p> <p> Within 3 months youll start hitting your stride by <p> <ul> <li> <p> Participate in architectural discussions and decisions asking the right questions to guide your team to successful outcomes <p> <li> <li> <p> Assuming management of the AI teams engineering leaders Meet with them regularly and provide them with direct constructive feedback on their work as well as formulating career growth plans <p> <li> <li> <p> Participating in quarterly planning and roadmap processes and helping your team shape the technical roadmap for longterm success <p> <li> <li> <p> Getting acclimated to the hiring process and partner with your leaders to establish a staffing plan and process for the teams <p> <li> <li> <p> Helping your team and leaders improve processes and team rituals <p> <li> <li> <p> Build relationships with our infrastructure product and support teams and identify ways your teams can be more proactive and effective <p> <li> <li> <p> Identify opportunities for improvement in the team structure rituals partnership with product and design Implement some low hanging fruits create a plan for the others <p> <li> <ul> <p> <p> <p> Within 6 months youll be making a clear impact through <p> <ul> <li> <p> Guide and proactively evaluate your team execution on a major feature launch <p> <li> <li> <p> Understanding the business goals and help the team proactively focus on the right problems while balancing technical debt bugs and product features <p> <li> <li> <p> Leading the performance review and career band calibration process for your team and coach your leaders through performance conversations with their direct reports <p> <li> <li> <p> Partnering with the VP Engineering product and design teams to evangelize our AI and ML technical and product vision with internal and external stakeholders <p> <li> <li> <p> Measuring initial process improvements and make adjustments where appropriate <p> <li> <li> <p> Sharing best practices across the Engineering organization and help others grow from your experiences <p> <li> <li> <p> Meeting agreedupon goals and success metrics relating to health of the technology and team productivity <p> <li> <li> <p> Becoming an expert in our approach to AI and to confidently speak to everchanging trends new product features and platform enhancements to internal and external stakeholders <p> <li> <ul> <p> <p> <p> Within 12 months youll make this role your own by <p> <ul> <li> <p> Continue to develop your team both personally and professionally and having development plans in place for your team to hold them accountable <p> <li> <li> <p> Helping to hone the engineering processes across your teams teams <p> <li> <li> <p> Obtaining solicited and unsolicited and acting upon peer customer and leadership feedback <p> <li> <li> <p> Being recognized as a subject matter expert and leader in artificial intelligence and machine learning at Sprout <p> <li> <li> <p> Surprise us Use your unique ideas and abilities to change our AI capabilities in Sprout in beneficial ways that we havent even considered yet <p> <li> <ul> <p> Of course what is outlined above is the ideal timeline but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager <p> <p> <p> <p> <strong> Our Benefits Program <strong> <p> <p> Were proud to regularly be recognized for our team product and culture Our benefits program includes <p> <ul> <li> <p> Insurance and benefit options that are built for both individuals and families <p> <li> <li> <p> Progressive policies to support worklife balance like our flexible paid time off and parental leave program <p> <li> <li> <p> Highquality and wellmaintained equipmentyour computer will never prevent you from doing your best <p> <li> <li> <p> Wellness initiatives to ensure both health and mental wellbeing of our team <p> <li> <li> <p> Ongoing education and development opportunities via our GrowSprout program and employeeled diversity equity and inclusion initiatives <p> <li> <li> <p> Growing corporate social responsibility program that is driven by the involvement and passion of our team members <p> <li> <li> <p> Beautiful convenient and stateoftheart offices in Chicagos Loop and downtown Seattle for those who prefer an office setting <p> <li> <ul> <p> <em> Whenever possible Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them Sprout maintains a remote workforce in many places in the United States However we are not set up in all states so please look at the dropdown box in our application to see whether your state is listed Few roles require an office setting If your position requires a physical presence in a Sprout office it will be evident in the job listing and your offer letter <em> <p> <p> Individual base pay is based on various factors including work location relevant experience and skills the responsibility of the role and job dutiesrequirements In the United States we have two geographic pay zones You can confirm the pay zone for your specific location with your recruiter during your interview process For this role our current base pay ranges for new hires in each zone are <p> <ul> <li> <p> Zone 1 $280000 to $300000 USD annually <p> <li> <li> <p> Zone 2 $260000 to $285000 USD annually <p> <li> <ul> <p> Sprouts compensation ranges are intentionally broad to allow for our team members growth within their role These ranges were determined by a marketbased compensation approach we used data from trusted thirdparty compensation sources to set equitable consistent and competitive ranges We also evaluate compensation biannually identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed <p> <p> Base pay is only one element of an employees total compensation at Sprout Every Sprout team member has an opportunity to receive restricted stock units RSUs under Sprouts equity plan Employees and their dependents are covered by medical dental vision basic life accidental death and dismemberment insurance and Modern Health a wellness benefit Employees are able to enroll in Sprouts companys 401k plan in which Sprout will match 50 of your contributions up to 6 with a maximum contribution Sprout offers Flexible Paid Time Off and ten paid holidays We have outlined the various components to an employees full compensation package <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersbenefits rel=noopener noreferrer nofollow target=blank> here <a> to help you to understand our total rewards package <p> <p> Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer We do not discriminate based on identity <strong> <strong> race color religion national origin or ancestry sex including sexual identity age physical or mental disability pregnancy veteran or military status unfavorable discharge from military service genetic information sexual orientation marital status order of protection status citizenship status arrest record or expunged or sealed convictions or any other legally recognized protected basis under federal state or local law Learn more about our commitment to diversity equity and inclusion in our latest <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomcareersdiversity rel=noopener noreferrer nofollow target=blank> DEI Report <a> <p> <p> If you need a reasonable accommodation for any part of the employment process please contact us by email at accommodationssproutsocialcom and let us know the nature of your request and your contact information Well do all we can to ensure youre set up for success during our interview process while upholding your privacy including requests for accommodation Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address <p> <p> For more information about our commitment to equal employment opportunity please click here 1 <a class=fontbold underline fontbold underline fontbold underline href=httpswwweeocgovsitesdefaultfilesmigratedfilesemployersposterscreenreaderoptimizedpdf rel=noopener noreferrer nofollow target=blank> Equal Opportunity Employment Poster <a> 2 <a class=fontbold underline fontbold underline fontbold underline href=httpsmediasproutsocialcomuploadsEEOAAPPolicyStatementpdf rel=noopener noreferrer nofollow target=blank> Sprout Socials Affirmative Action Statement <a> 3 <a class=fontbold underline fontbold underline fontbold underline href=httpsmailtrackiotracelink0225c8aa5f07e0cc2a3726cb054eced2253f9fc2url=https3A2F2Fwwwdolgov2Fofccp2Fpdf2Fpaytransp2520EnglishformattedESQA508cpdfampuserId=3635479ampsignature=d947f4726aa9335c rel=noopener noreferrer nofollow target=blank> Pay Transparency Statement <a> <p> <p> When you apply for employment with Sprout Social we will process your job applicant data including your employment and education history transcript writing samples and references as necessary to consider your job application for open positions Your personal data will be shared with Greenhouse Software Inc and Crosschq Inc cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controllers behalf Accordingly if you are located outside of the United States by clicking Submit Application on this site you consent to the transfer of your personal data to the United States For more information about our privacy practices please visit our <a class=fontbold underline fontbold underline fontbold underline href=httpssproutsocialcomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy <p> <p> Additionally Sprout Social participates in the EVerify program in certain locations as required by law <p> <p> LIREMOTE <p><p>

Managing Director (Corporate Partnerships)

Company: High Alpha Innovation

Location: USA

Posted Apr 30, 2024

High Alpha Innovation is seeking a Managing Director (Corporate Partnerships) with extensive experience in management consulting, particularly in Healthcare, FinTech, AgTech, and Deep Tech. The role involves driving new business growth, strategic leadership of the build team, and fostering a collaborative, entrepreneurial environment. The ideal candidate will have a proven track record in gaining commercial traction, leading large teams, and possessing strong networking and business partnering skills. The company values boldness, innovation, and creating opportunities for diverse individuals.

Governance Development

Company: Gauntlet

Location: USA

Posted Apr 30, 2024

<p class=jobDescription> <p> Gauntlet leads the field in quantitative research and optimization of DeFi economics We manage market risk optimize growth and ensure economic safety for protocols facilitating the majority of spot trading borrowing and lending activity across all of DeFi protecting and optimizing the largest protocols and networks in the industry As of January 2024 Gauntlet manages risk and incentives covering over $13 billion in customer TVL <p> <p> <p> <p> Gauntlet continually publishes cuttingedge research that informs our risk models alerts and analysis and is among the most cited institution including academic institutions in terms of peerreviewed papers addressing DeFi as a subject Were a Series B company with around 60 employees operating remotefirst with a home base in New York City <p> <p> <p> <p> Gauntlets mission is to <strong> drive adoption and understanding in the financial systems of the future <strong> Building with decentralized systems creates novel challenges for mechanism designers smart contract developers and endusers of financial products which are not seen in traditional software development and investing contexts Gauntlet is dedicated to enhancing our industrys understanding of this new domain and revealing how to safely navigate the true bleeding edge of 21st century financial innovation <p> <p> <p> <p> Our extremely passionate team works tirelessly to bridge the gap for datadriven insights and analytical research in collateralized blockchain protocols We strive to maintain an atmosphere that fosters innovation and new ideas through collaboration research and deep discussion to meet our customers needs to grow and manage incentives better <p> <p> <p> <p> In order to grow our impact in the DeFi space we are looking to hire an experienced cryptonative Governance actor to support Gauntlets increasing delegate activities This role will be an active participant in the DAOs where Gauntlet is a delegate ongoing forum participation maintaining exemplary voting and communication rates and joining delegate calls or other DAOrelated events among other things This role will also actively seek out opportunities for new delegation and proactively identify potential revenue opportunities that align with Gauntlets business <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Develop an intricate understanding of the DAOs where Gauntlet is or becomes a delegate <p> <li> <li> <p> Active forum participation commenting on proposals and other DAOwide conversations <p> <li> <li> <p> Internal collaboration around decisionmaking for on and offchain votes <p> <li> <li> <p> Ensure Gauntlet maintains a 100 voting and participation rate <p> <li> <li> <p> Proactively identify revenue opportunities that identify with Gauntlets product suite <p> <li> <li> <p> Actively seek increased and net new delegation <p> <li> <li> <p> Maintain active reporting on decidedupon metrics for internal tracking <p> <li> <li> <p> Work crossfunctionally as needed with Data Science Product and Engineering <p> <li> <li> <p> Maintain a pulse and viewpoint on emerging trends in DeFi and adjacent industries <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> Demonstrated DeFi native governanceDAO experience <p> <li> <li> <p> Deep understanding of the DeFi landscape and emerging trends <p> <li> <li> <p> Comfortable working crossfunctionally with Product Engineering Data Science and Finance teams to ensure successful outcomes <p> <li> <li> <p> Excellent verbal and written communication skills <p> <li> <li> <p> Exceptional attention to detail and ability to prioritize <p> <li> <li> <p> Ability to operate autonomously and across multiple time zones <p> <li> <li> <p> You have an analytical background <p> <li> <ul> <p> <p> <p> <strong> Bonus Points <strong> <p> <ul> <li> <p> You have a cryptonative network <p> <li> <li> <p> Youve served as a delegate in a large DAO participated in a blockchain club or professional delegate <p> <li> <li> <p> Youve served as a governance lead for your organization in a bluechip protocol <p> <li> <li> <p> Youve held positions on grants councils or similar <p> <li> <li> <p> You have a technical or mathematical background and are able to disseminate technical topics to nontechnical audiences <p> <li> <ul> <p> <p> <p> <strong> Benefits and Perks <strong> <p> <ul> <li> <p> Remote first work from anywhere in the US amp CAN <p> <li> <li> <p> Regular inperson company retreats and crosscountry office visit perk <p> <li> <li> <p> 100 paid medical dental and vision premiums for employees <p> <li> <li> <p> Laptop monitor keyboard and mouse setup provided <p> <li> <li> <p> $1000 WFH stipend <p> <li> <li> <p> Monthly reimbursement for home internet phone and cellular data <p> <li> <li> <p> Unlimited vacation <p> <li> <li> <p> 100 paid parental leave of 12 weeks <p> <li> <li> <p> Fertility benefits <p> <li> <li> <p> Opportunity for incentive compensation <p> <li> <ul> <p> <p> <p> <p> <p> <strong> Please note at this time our hiring is reserved for potential employees who are able to work within the contiguous United States and Canada Should you need alternative accommodations please note that in your application <strong> <p> <p> <p> <p> <em> The national pay range for this role is $120000 base plus additional On Target Earnings potential by level and equity in the company Our salary ranges are based on paying competitively for a company of our size and industry and are one part of many compensation benefits and other reward opportunities we provide Individual pay rate decisions are based on a number of factors including qualifications for the role experience level skill set and balancing internal equity relative to peers at the company <em> <p> <p> <p> <p> LIRemote <p><p>

Director, Product Design

Company: Thumbtack

Location: USA

Posted Apr 30, 2024

Thumbtack is a virtual-first company that provides an app for homeowners to manage their homes, offering services such as home repairs and maintenance. The company is growing rapidly in a $600B+ industry, with a valuation of $3.2 billion as of June 2021. Thumbtack is seeking a design leader with 6+ years of experience to lead the Marketplace pillar, collaborating with cross-functional teams to envision and deliver user experiences. The company offers competitive salaries, a virtual-first working model, and various benefits, including in-person events, company-wide holidays, and an Employee Assistance Program for mental health and well-being.

Client Relationship Partner

Company: BetterUp

Location: USA

Posted Apr 30, 2024

<p class=jobDescription> <p> <strong> Lets face it a company whose mission is human transformation better have some fresh thinking about the employeremployee relationship <strong> We do We cant cram it all in here but youll start noticing it from the first interview Even our candidate experience is different And when you get an offer from us and accept it you get way more than a paycheck You get a personal BetterUp Coach a development plan a trained and coached manager the most amazing team youve ever met yes each with their own personal BetterUp Coach and most importantly work that matters This makes for a remarkably focused and fulfilling work experience Frankly its not for everyone But for people with fire in their belly its a gamechanging careerdefining soullifting move <strong> Join us and we promise you the most intense and fulfilling years of your career doing lifechanging work in a fun inventive soulful culture <strong> If that sounds excitingand the job description below feels like a fitwe really should start talking <p> <p> <strong> What youll do <strong> <p> <p> <strong> Drive Account Strategy and Growth <strong> <p> <ul> <li> <p> Develop account strategy in close conversation with customer executives and BetterUp leadership <p> <li> <li> <p> Own expansion and renewal targets for named accounts <p> <li> <li> <p> Responsible for driving programmatic success metrics such as usage and engagement triage support requests and maintaining relationship with both Executives and program managers at our partners <p> <li> <li> <p> Develop new relationships in strategic accounts through prospecting networking and partnership with BetterUp marketing team <p> <li> <li> <p> Lead commercial conversations with customers ensuring end to end success of the contracting process <p> <li> <ul> <p> <strong> Generate and Nurture Enduring Customer Relationships <strong> <p> <ul> <li> <p> Navigate complex matrixed organizations and identify champions internally <p> <li> <li> <p> Consult and coach customers on Talent and HR strategy and demonstrate how BetterUp aligns to our customers business objectives <p> <li> <li> <p> Serve as a primary point of contact to drive member engagement and demonstrable results <p> <li> <ul> <p> <strong> Internal Relationship Building and Management <strong> <p> <ul> <li> <p> Strong internal crossfunctional collaboration <p> <li> <li> <p> Work with the postsales team DM to ensure optimal communications and alignment including collaboration on account strategy account opportunities politics stakeholder identification member utilization and adoption Has the ability to keenly listen to the client and identify risks and opportunities with members and swiftly communicate to the BU account team <p> <li> <li> <p> Collaborate with the BU Product and Engineering teams follow processes and procedures when it comes to client asks Roadmap prioritization On the inverse work with products to get them the beta customers they need <p> <li> <ul> <p> <p> <p> <strong> If you have some or all of the following please apply <strong> <p> <ul> <li> <p> Minimum of 7 years sales experience with 5+ years of MidMarket or Enterprise consultative selling <p> <li> <li> <p> Experience selling to CXOs at Fortune 5000+ <p> <li> <li> <p> Track record of overachieving consistently ranking in the top 1020 of the company <p> <li> <li> <p> Experience personally leading and closing 6+ month multibuyer $500K+ deals <p> <li> <li> <p> An unrelenting drive to learn succeed and lead by example <p> <li> <li> <p> Prior experience selling into CHRO and Heads of LampDTalentTransformation work ideal not required <p> <li> <li> <p> Exceptional executive presence selling to CXO compelling written and verbal communication <p> <li> <li> <p> High emotional intelligence EQ that drives empathy strong influence negotiation and problemsolving <p> <li> <li> <p> Processdriven meticulously organized and selfmotivated <p> <li> <li> <p> Technical proficiency and specifically skilled using Salesforce to manage sales cycles <p> <li> <li> <p> Ability to adapt and iterate on your sales motion in a startup selling environment <p> <li> <ul> <p> <strong> Benefits <strong> <p> <p> At BetterUp we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves support their families and give back to their community <p> <ul> <li> <p> Access to BetterUp coaching one for you and one for a friend or family member <p> <li> <li> <p> A competitive compensation plan with opportunity for advancement <p> <li> <li> <p> Medical dental and vision insurance <p> <li> <li> <p> Flexible paid time off <p> <li> <li> <p> Per year <p> <ul> <li> <p> All federalstatutory holidays observed <p> <li> <li> <p> 4 BetterUp Inner Work days <a class=fontbold underline fontbold underline fontbold underline href=httpswwwbetterupcoinnerwork rel=noopener noreferrer nofollow target=blank> httpswwwbetterupcoinnerwork <a> <p> <li> <li> <p> 5 Volunteer Days to give back <p> <li> <li> <p> Learning and Development stipend <p> <li> <li> <p> Company wide Summer amp Winter breaks <p> <li> <ul> <li> <li> <p> Yearround charitable contribution of your choice on behalf of BetterUp <p> <li> <li> <p> 401k self contribution <p> <li> <ul> <p> We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee We know applying for a job can be intimidating please dont hesitate to reach out we encourage everyone interested in joining us to apply BetterUp Inc provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin disability genetics gender sexual orientation age marital status veteran status In addition to federal law requirements BetterUp Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training <p> <p> At BetterUp we compensate our employees fairly for their work Base salary is determined by jobrelated experience educationtraining residence location as well as market indicators The range below is representative of base salary only and does not include equity sales bonus plans when applicable and benefits This range may be modified in the future <p> <p> The base salary range for this role is $94013 $177100 <p> <p> If you live in New York the base salary range for this role is $125350 $177100 New York City $109055 $154077 Nassau Newburgh $94013 $132825 Albany Buffalo Rochester Syracuse <p> <p> <em> Protecting your privacy and treating your personal information with care is very important to us and central to the entire BetterUp family By submitting your application you acknowledge that your personal information will be processed in accordance with our <em> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwbetterupcomapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> <em> Applicant Privacy Notice <em> <a> <em> If you have any questions about the privacy of your personal information or your rights with regards to your personal information please reach out to supportbetterupco <em> <p> <p> LIRemote <p><p>

Customer Experience and Insights Manager - Enterprise

Company: Upwork

Location: USA

Posted Apr 30, 2024

<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> If youre an experienced CX leader whos ready to use data storytelling and insights to drive our teams to improve customers lives then this may be your dream job As the Customer Experience Manager for Upworks Enterprise Business Unit you will lead our VoC Voice of Customer function for Upworks Enterprise clients This role owns Enterprise VoC endtoend and will work with key stakeholders to ensure we are hearing from our customers throughout their journey and lifecycle You will report to the Director Customer 360 Advocacy <p> <h3> <strong> Your Responsibilities <strong> <h3> <ul> <li> <p> <strong> Drive VoC data collection <strong> Run our Enterprise NPS survey and partner with Enterprise stakeholders and product managers to identify opportunities for additional listening posts to capture customer feedback <p> <li> <li> <p> <strong> Build our VoC Enterprise journey maps <strong> Identify gaps in our understanding of the Enterprise experience to help us create a comprehensive 360° view of these customer journeys <p> <li> <li> <p> <strong> Interpret data <strong> Dive into data across sources from NPS surveys to everything in our natural language processing vendor unitQ to identify themes at scale and extrapolate statistically significant insights <p> <li> <li> <p> <strong> Communicate with strategic focus amp clarity <strong> Employ exceptional communication skills to deliver quantifiable and actionable insights to teammates leaders and stakeholders at various levels of the business <p> <li> <li> <p> <strong> Empathetic storytelling <strong> Engage both the head and heart for our Enterprise product leaders and teams providing them the understanding they need to prioritize and accomplish our customer experience goals <p> <li> <li> <p> <strong> Make prioritized and compelling recommendations <strong> Influence product roadmaps through compelling datadriven storytelling and business cases using operational customer and financial data so outputs meet business needs and are strategically aligned <p> <li> <li> <p> <strong> Learn the Enterprise product <strong> become an expert in the Upwork Enterprise product from the customers perspective <p> <li> <li> <p> <strong> Insights to action <strong> Manage our customer experience database for all Enterprise experiences ensuring all pain points are captured categorized and prioritized for product teams to take action <p> <li> <li> <p> <strong> Closedloop methodologies <strong> Educate and empower Enterprise teams to closetheloop with our customers including issue resolution prevention and communication <p> <li> <li> <p> <strong> Systems thinker <strong> Zoom out to see the big picture and dive into the details when appropriate keeping a pulse on the organizations larger strategy <p> <li> <ul> <h3> <strong> What it Takes to Catch our Eye <strong> <h3> <ul> <li> <p> Certified Customer Experience Professional CCXP <p> <li> <li> <p> Proven track record driving positive change in a complex environment <p> <li> <li> <p> Understands CX methods and tools ex NPS CES closedloop systems journey mapping <p> <li> <li> <p> Group facilitation skills with experience running internal workshops andor external customer advisory boards <p> <li> <li> <p> Experience delivering insights reports to crossfunctional teams including ability to provide direction while not having direct authority <p> <li> <li> <p> Growth mindset and a curiosity to lean into the latest industry data and best practice <p> <li> <ul> <h3> <strong> Come change how the world works <strong> <h3> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p> At the core of our vibrant culture are shared values that form the foundation of our organization These values revolve around trust risktaking customer focus and excellence Our overarching mission is to create economic opportunities so that people have better lives We foster an environment where individuals are encouraged to bring their authentic selves to work nurturing personal and professional growth through development opportunities mentorship programs and participation in Upwork Belonging Communities <p> <p> We take pride in providing exceptional benefits to our employees These include comprehensive medical insurance coverage for both you and your family unlimited paid time off a 401k plan with matching contributions 12 weeks of paid parental leave and an Employee Stock Purchase Plan To explore these benefits in detail as well as gain insights into our company values working principles and the overall employee experience we invite you to visit our <a class=fontbold underline fontbold underline fontbold underline href=httpswwwupworkcomcareerslifeatupwork rel=noopener noreferrer nofollow target=blank> Life at Upwork page <a> <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p> <p> LIRemote <p><p>

Frequently Asked Questions

What are the typical salary ranges for Va Medical Center tech positions by seniority?
Junior Software Engineer: $70k–$90k; Mid‑level Engineer: $90k–$120k; Senior Engineer: $120k–$150k; Lead Engineer: $150k–$180k; IT Project Manager: $170k–$210k. Pay scales align with VA salary grades (GS‑11 to GS‑15).
What skills and certifications are required for technology roles at Va Medical Center?
Key skills include Python, Java, SQL, HL7/FHIR, Cerner/Epic integration, and secure coding practices. Certifications such as RHIT, RHIA, CompTIA Security+, CISSP, and Certified Health Data Analyst (CHDA) are highly valued.
Is remote work available for Va Medical Center tech roles?
On‑site presence is required for most EHR and cybersecurity positions due to security protocols. However, data analytics and support roles can be performed remotely via secure VPN, subject to role‑specific security clearances.
What career progression paths exist within Va Medical Center tech teams?
Typical paths move from Technical Support → System Administrator → Senior Engineer → Lead Engineer → Director of IT. Data analysts advance to Senior Analyst → Lead Analyst → Analytics Manager, while project managers progress

Related Pages