Va Medical Center Jobs in USA
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VP Customer Success
Company: CoLab Software
Location: USA
Posted Apr 27, 2024
<p>At CoLab we help mechanical engineering teams bring lifechanging products to market years sooner Our product CoLab is the worlds first <a href=22httpswwwcolabsoftwarecom~text=With a Design Engagement System2C your engineering collaboration stays organized22 rel=nofollow>Design Engagement System<a> DES a category defining technology that engineering teams use to engage in meaningful productive design conversations catch preventable mistakes and get to market faster Our customers include the largest engineering organizations in the world such as Ford Johnson Controls Komatsu and Polaris We work in the medical industrial equipment heavy machinery consumer products and automotive industries<p> <p>As VP of Customer Success youll be responsible for scaling our customer success function to the next level Managing a team of driven technical CSMs youll build playbooks refine onboarding processes and work closely with our SLT to support the expansion of strategic accounts and build out an enterprise success division The best person for this role has design and manufacturing business acumen demonstrated success scaling highgrowth teams and has experience working with categorycreating products If you are passionate about solving complex problems and arent afraid to jump in with two feet this could be the role for you <p> <p><strong>What youll do <strong><p> <ul style=> <li style=>Scale the Customer Success function to the next stage of growth including building playbooks from scratch refining onboarding and training and building out an enterprise success function<li> <li style=>Act as a handson coach to your Customer Success Managers on customer strategies and challenges from firefighting an integration problem to negotiating a renewal <li> <li style=>Recruit develop and retain top talent providing effective coaching career development and performance management <li> <li style=>Report performance customer health and retention forecasting to the SLT on a weekly basis <li> <li style=>Report performance customer health and retention forecasting to board on a monthlyquarterly basis<li> <li style=>Work directly with the CSO and CEO on strategic customer accounts <li> <li style=>Collaborate with SLT team members to set targets drive corporate strategy create OKRs define business priorities and solve difficult problems<li> <li style=>Collaborate crossfunctionally with Marketing Sales and Product to maximize team success from campaigns and content to informing the product roadmap to meet sales needs <li> <ul> <p> <p> <p><strong>What youll need <strong><p> <ul style=> <li style=>Demonstrated experience scaling customer success teams in a highgrowth B2B software organization from early stages<li> <li style=>Strong knowledge of engineering software manufacturing best practices or experience in a technical environment<li> <li style=>Experience in an undefined product category with a complex sales cycle that requires education and coaching to adopt<li> <li style=>Proven track record of recruiting hiring and scaling world class customer success teams<li> <ul> <p> <p> <p><strong>Who you are <strong><p> <ul style=> <li style=>A driven leader whos not afraid to roll up their sleeves and jump on an account to support your team<li> <li style=>Comfortable solving complex nuanced challenges with customers and interfacing with a large internal team to find solutions<li> <li style=>A background in the manufacturing world that has given you strong manufacturing business acumen<li> <li style=>A proven operator who can scale our Customer Success function to the next level<li> <li style=>A welldeveloped equity lens you have an eye for inclusivity and dont just accept equitable practices you model and advocate for them on your teams and in your work<li> <ul> <p> <p> <p><strong>The extra details <strong><p> <ul style=> <li style=><strong>Compensation<strong> This is a fulltime permanent position with an attractive compensation package that includes an executive stock options package<li> <li style=><strong>Benefits<strong> <ul style=> <li style=><strong>Canada<strong> This role offers an extended health and benefits package that includes unlimited paid vacation and RRSP matching<li> <li style=><strong>USA This role offers health and dental insurance covered at 100 for the employee and unlimited PTO<strong><li> <ul> <li> <li style=><strong>RemoteHybrid Work<strong> Our main office location is in St Johns NL where we offer hybrid and remote opportunities This role has the flexibility to work from anywhere within Canada or the USA If youre not in NL youll be required to visit us in the office once per quarter<li> <ul> <img src=httpsremotivecomjobtrack1909107blankgifsource=publicapi alt=>
Distributed Systems Engineer (L4) - Data Platform
Company: Netflix
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> At Netflix we want to entertain the world and are constantly innovating on how entertainment is imagined created and delivered to a global audience We currently stream content in more than 30 languages in 190 countries topping over 260 million paid subscribers and are expanding into new forms of entertainment such as gaming <p> <p> <p> <p> The data infrastructure teams at Netflix enable us to leverage data to bring joy to our members in many different ways We provide centralized data platforms and tools for various business functions at Netflix so they can utilize our data to make critical datadriven decisions We do all the heavy lifting to make it easy for our business partners to work with data efficiently securely and responsibly We aspire to lead the industry standard in building a worldclass data infrastructure as Netflix leads the way to be the most popular and pervasive destination for global internet entertainment <p> <p> <p> <p> We are looking for distributed systems engineers to help evolve and innovate our infrastructure We are committed to building a <a class=fontbold underline fontbold underline postingslink href=httpsaboutnetflixcomennewsnetflixinclusionreport2021 rel=noopener noreferrer nofollow target=blank> diverse and inclusive <a> team to bring new perspectives as we solve the next set of challenges In addition we are open to remote candidates We value what you can do from anywhere in the US <p> <p> <p> <p> <strong> Spotlight on Data Platform Teams <strong> <p> <p> <p> <p> <strong> Data Platform Infrastructure | <strong> <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomteamsdataplatform~text=at20industry20eventsOnline20DatastoresThe20Online20Datastores rel=noopener noreferrer nofollow target=blank> Learn More <a> <p> <p> The Data Platform Infrastructure team acts as a platform for our own data platforms Our shared infrastructure and tooling enable Netflix to quickly innovate on providing stateoftheart data and analytics systems to the rest of the company without building bespoke scaffolding for each new system To do this we create highleverage infrastructure control and deployment systems that are finetuned for the needs of running our data systems at scale uniquely many of our tools and systems are written in Python so this is a great team to consider if you enjoy working in a variety of languages <p> <p> <p> <p> <strong> Realtime Data Engines | <strong> <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomteamsdataplatform~text=Realtime20Data20Engines rel=noopener noreferrer nofollow target=blank> Learn More <a> <p> <p> Offers lowlevel building blocks for the transport and processing of realtime data For data transport we offer <a class=fontbold underline fontbold underline postingslink href=httpskafkaapacheorgintro rel=noopener noreferrer nofollow target=blank> Kafka <a> for data processing we offer <a class=fontbold underline fontbold underline postingslink href=httpsflinkapacheorg rel=noopener noreferrer nofollow target=blank> Flink <a> and <a class=fontbold underline fontbold underline postingslink href=httpsgithubcomNetflixmantis rel=noopener noreferrer nofollow target=blank> Mantis <a> Responsibilities include development of the control plane compute resource management reliability and availability of the data Realtime data is critical across many business units of Netflix including Streaming Gaming Finance and Machine Learning platforms <p> <p> <p> <p> <strong> Data Analytics and AI Tools | <strong> <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomteamsdataplatform~text=at20industry20eventsOnline20DatastoresThe20Online20Datastores rel=noopener noreferrer nofollow target=blank> Learn More <a> <p> <p> The Data Analytics and AI Tools team offers a cloudbased infrastructure for crafting and sharing Notebooks and Python APIs that provide programmatic access to our Data Platform Our work also involves the development and maintenance of abstractions that connect with advanced AI tools including both inhouse and thirdparty machine learning models <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> This would be your dream job if you enjoy <strong> <p> <ul> <li> <p> Solving real business needs at large scale by applying your software engineering and analytical problemsolving skills <p> <li> <li> <p> Architecting and building a robust scalable and highly available distributed infrastructure <p> <li> <li> <p> Leading crossfunctional initiatives and collaborating with engineers product managers and TPM across teams <p> <li> <li> <p> Sharing our experiences with the open source communities and contributing to <a class=fontbold underline fontbold underline postingslink href=httpnetflixgithubio rel=noopener noreferrer nofollow target=blank> Netflix OSS <a> <p> <li> <ul> <p> <p> <p> <strong> About you <strong> <p> <ul> <li> <p> You have 2+ years of experience in building largescale distributed systems features or applications <p> <li> <li> <p> You are proficient in the design and development of RESTful web services <p> <li> <li> <p> Experienced in building and operating scalable faulttolerant distributed systems <p> <li> <li> <p> You are experienced in Java or other objectoriented programming languages <p> <li> <li> <p> Multithreading is a challenge that you are comfortable tackling <p> <li> <li> <p> You have a BS in Computer Science or a related field <p> <li> <ul> <p> <p> <p> <p> <p> A few more things about us <p> <p> <p> <p> As a team we come from many different countries and our fields of education range from the humanities to engineering to computer science Our team includes product managers program managers designers fullstack developers distributed systems engineers and data scientists Folks have the opportunity to wear different hats should they choose to We strongly believe this diversity has helped us build an inclusive and empathetic environment and look forward to adding your perspective to the mix <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $170000 $720000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
AI Content Writer
Company: Best Writers Cafe
Location: USA
Posted Apr 28, 2024
This is a remote position offering flexible hours and the ability to choose projects. The role involves rating AI-generated writing and reviewing human writers' work. Requirements include an Associates' degree or higher, strong writing skills, and English proficiency. Compensation ranges up to $25 USD per hour with weekly rewards. The opportunity is open to residents of the US, Canada, Australia, and the UK.
Representative, Patient Solutions (West Coast)
Company: Acclara
Location: USA
Posted Apr 27, 2024
<p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Hey there <span><span style=fontweight bold>Were Acclara<span><span style=fontweight bold><span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>As<span><span style=> a remotefirst <span><span style=>workforce<span><span style=> <span><span style=>with <span><span style=>team members in all 50 states were a unique group of strategists technologists and service providersall united in serving our partners to deliver the best care to their patients helping build even healthier communities for us all to live and work in<span><p><p style=backgroundcolor rgb255255255lineheight 1080margin 00pt 00pt 150pt><span style=>We bring our oneofakind selves to work each day and we welcome and want you to do the same Coffee connoisseurs moms and dads runners animal lovers adventuriststhe list goes onwe all came to make a difference and we stay because weve found a place where we dont have to do it alone<span><p><p style=backgroundcolor rgb255255255lineheight 1080margin 00pt 00pt 150pt><span style=>Our teams work is fueled by our CORE values of Commitment Outcomes Respect and Empowerment Theyre the how behind what we do guiding our actions as we aim to change the way technology and services come together<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>The Role<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>The Patient Solutions Representative is responsible for delivering a highquality patient experience through inbound and outbound calls assisting patients their representatives andor payers with inquiries and concerns in a confidential and professional manner with a focus on firstcall resolution when possible Identify type of assistance needed such as updating information making a payment payment plan arrangements and insurance related questions to ensure proper account resolution<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>What Youll Do<span><p><ul style=><li style=><span style=>Deliver a highquality patient experience thought inbound and outbound customer service calls Determine assistance needed ie benefit and eligibility billing and payments authorization or treatment EOBs etc and take appropriate action on the related accounts in a timely manner while upholding a high level of professionalism and accuracy<span><li><li style=><span style=>Review patient statementsEOBs balances identify unapplied adjustments<span><li><li style=><span style=>Ask appropriate questions and listen actively to identify specific concerns or issues while documenting all required information in computer systems in a clear and concise manner<span><li><li style=><span style=>Provide one call resolution to patient inquires whenever possible and perform timely follow up<span><li><li style=><span style=>Review incoming correspondence taking appropriate and timely action by updating the respective accounts<span><li><li style=><span style=>May review the Payment Plan No Statement Special Handling Expired and Bankruptcy tickler queues designated for follow up taking appropriate action <span><li><li style=><span style=>Provide patient education regarding how to understand their Explanation of Benefits EOB<span><li><li style=><span style=>Research complex issues across multiple databases and work with support resources to resolve customer issues andor partner with others to resolve escalated issues<span><li><li style=><span style=>Always comply with HIPAA and other compliance requirements to protect patient confidentiality<span><li><li style=><span style=>May be required to identify contractual and administrative adjustments<span><li><li style=><span style=>Effectively navigate several computer applications during and after phone calls document all actions taken in appropriate company andor client systems<span><li><li style=><span style=>Adhere to benchmarks and strive for continuous improvement on customer service metrics such as adherence to schedule call abandonment rate speed to answer talk time wrap documentation time etc<span><li><li style=><span style=>Other duties as assigned<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>What Were Looking For<span><p><ul style=><li style=><span style=>High school diploma or GED <span><li><li style=><span style=>1year previous work experience as a patient servicescustomer service representative<span><li><li style=><span style=>Understanding of patientcustomer service and insurance followup concepts ie billing collections managed care Medicare Medicaid and Commercial Practices and welldeveloped interpersonal skills<span><li><li style=><span style=>Basic knowledge of health care industry terms<span><li><li style=><span style=>Strong problemsolving and critical thinking skills to research information using available resources<span><li><li style=><span style=>Ability to be flexible in a fastpaced environment and adapt with change<span><li><li style=><span style=>Ability to perform at a high level of productivity and quality<span><li><li style=><span style=>Detail oriented with the capacity to maintain a high level of accuracy<span><li><li style=><span style=>Excellent written and verbal communication skills<span><li><li style=><span style=>Ability to navigate through multiple software and computer applications<span><li><li style=><span style=>Ability to perform under pressure while maintaining a calm and professional manner<span><li><li style=><span style=>Basic math skills to be able to calculate discounts payment plan arrangements <span><span style=>validate<span><span style=> contractual and out of picket patient liability<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Preferred Qualifications<span><p><ul style=><li style=><span style=>1year experience in a call center environment healthcare experience a plus<span><li><li style=><span style=>Bilingual EnglishSpanish<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>How We Take Care of Our Team Members<span><p><ul style=><li style=><span style=>Remotefirst workplace<span><span style=> with opportunities to work onsite in certain locations<span><li><li style=><span style=fontweight normal>Comprehensive medical dental and vision coverage<span><li><li style=><span style=fontweight normal>Parental leave<span><li><li style=><span style=fontweight normal>401K with company match<span><li><li style=><span style=>Company<span><span style=>p<span><span style=>aid <span><span style=>l<span><span style=>ife <span><span style=>i<span><span style=>nsurance <span><span style=>s<span><span style=>hort<span><span style=>t<span><span style=>erm <span><span style=>d<span><span style=>isability<span><span style=> and<span><span style=> <span><span style=>l<span><span style=>ong<span><span style=>t<span><span style=>erm <span><span style=>d<span><span style=>isability<span><li><li style=><span style=>Paid time off and holidays<span><li><ul><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Pay Range <span><span style=>$1633 $2088<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>This compensation range is a reasonable estimate that extends from the lowest to the highest pay Acclara in good faith believes it might pay for this particular job based on the circumstances at the time of posting Acclara may ultimately pay more or less than the posted range as permitted by law<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=fontweight bold>Diversity Equity and Inclusion Matter<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>At Acclara youre invited to bring more of yourself to worknot less Your background your culture and your personal experiences are all important pieces of the authentic you and we honor that Connection is created when we show up<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>Acclara an R1 company<span><span style=> <span><span style=>is dedicated to the fundamentals of equal employment opportunity <span><span style=>Acclaras<span><span style=> employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity andor expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law Furthermore <span><span style=>Acclara<span><span style=> is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories<span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>If you need reasonable accommodation due to a disability for any part of the interview process please contact <span><a href=mailtocareersacclaracom rel=nofollow style=color rgb599193><span style=color rgb599193textdecoration underline>careersacclaracom<span><a><span style=><span><p><p style=lineheight 1080margin 00pt 00pt 80pt><span style=>Visa Sponsorship is not available at this time<span><p><img src=httpsremotivecomjobtrack1909097blankgifsource=publicapi alt=>
Customer Experience Associate
Company: Alma
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> Customer Experience Associate Hourly <strong> <p> <p> As a Customer Experience Associate at Alma you will be responsible for delivering an amazing support experience to our members The ideal candidate is patient meticulously organized an excellent communicator passionate about our mission and loves people This person must be able to work 40 hours 5 days per week including one weekend day and some holidays <p> <p> <strong> Start Date <strong> May 21 2024 <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Deliver an exceptional customer experience by advising guiding and instructing customers on how to best use Almas services through email and phone calls <p> <li> <li> <p> Learn all of Almas systems product lines and brand so that you can efficiently work through daytoday customer operations and embody the Alma brand <p> <li> <li> <p> Detangle and explain complicated processes and workflows in an easytodigest and clear manner <p> <li> <li> <p> Triage issues and support tickets that come in that require support from others across the team <p> <li> <li> <p> Be the voice of the customer and work crossfunctionally to improve the customer experience across all touchpoints <p> <li> <ul> <p> <strong> Who you are <strong> <p> <ul> <li> <p> You have 1+ years working in customer experiencesupport or serviceoriented roles <p> <li> <li> <p> You can work five days a week inclusive of one weekend day per week eg SunThurs or TuesSat and some holidays <p> <li> <li> <p> You have excellent written verbal and interpersonal communication skills you can write emails and are comfortable getting on the phone <p> <li> <li> <p> You are comfortable working with computer systems including Google Suite experience with CRM tools like Zendesk is a huge plus <p> <li> <li> <p> You are highly organized with an acute attention to detail <p> <li> <li> <p> You are comfortable with change and learning new skills <p> <li> <li> <p> You are a creative thinker and problem solver youre always exploring how to make something even better or work through issues that require onthefly prioritization <p> <li> <li> <p> You may have experience working at a startup or fastpaced work environment <p> <li> <li> <p> You appreciate and can engage with consistent feedback <p> <li> <li> <p> You have a deep passion for our mission and the future of mental health <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Were a remotefirst company <p> <li> <li> <p> Health insurance plans through Cigna medical and dental and MetLife vision including FSA and HSA plans <p> <li> <li> <p> 401K plan Roth and traditional <p> <li> <li> <p> Monthly therapy and wellness stipends <p> <li> <li> <p> Monthly coworking space membership stipend <p> <li> <li> <p> Monthly workfromhome stipend <p> <li> <li> <p> Financial wellness benefits through Northstar <p> <li> <li> <p> Pet discount program through United Pet Care <p> <li> <li> <p> Financial perks and rewards through BenefitHub <p> <li> <li> <p> EAP access through Cigna <p> <li> <li> <p> Onetime home office stipend to set up your home office <p> <li> <li> <p> Comprehensive parental leave plans <p> <li> <li> <p> 11 paid holidays 1 Alma Mental Health Day and 1 Alma Volunteering Day <p> <li> <li> <p> 3 weeks of PTO plus 7 sick days to recharge <p> <li> <ul> <p> Hourly Rate $2350 per hour <p> <p> Almas compensation philosophy is driven by our company value of building equity To best ensure pay equity we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation ie all people hired at the same level amp role are brought in at the same salary equity and benefits The recruiter you work with can provide more details on our philosophy <p> <p> All Alma jobs are listed on our careers page We do not use outside applications or automated text messaging in our recruiting process We will not ask for any sensitive financial or identification information throughout the recruiting process Any communication during the recruitment process including interview requests or job offers will come directly from a recruiting team member with a helloalmacom email address <p><p>
Senior Financial Analyst
Company: Wasabi
Location: USA
Posted Apr 27, 2024
<div>At Wasabi were a proven collection of pioneers visionaries and disruptive doers We see things differently than our competitors and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable Were a fastgrowing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston <div><div> <div><div>Wasabi hot cloud storage is a new class and category of cloud storage breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 15th the cost of AWS S3 faster than the competition with no fees for egress or API request and delivered as a singletier solution Cloud storage has never been so simple so fast and so inexpensive Its all part of our vision to make cloud storage the next great global utility just like electricity<div><div><br><div><div><b style=fontsize 16px>Role Description Senior Financial Analyst<b><span style=fontsize 16px> <span><div><div><span style=fontsize 16px> <span><div><div><b style=fontsize 16px>Role Purpose<b><span style=fontsize 16px> <span><div><div><span style=fontsize 16px> <span><div><div><span style=fontsize 16px>We are seeking an experienced Senior Financial Analyst who will be a key member of the Finance team and someone that is excited for the challenge of a fastpaced highgrowth startup The ideal candidate is highly motivated a team player a confident business partner highly analytical and comfortable operating with all levels of the organization They have eyes for the strategic big picture but understand the importance of managing the financial details The role will directly interact with Senior Leadership as well as key stakeholders crossfunctionally The Senior Analyst will play a key role in providing datadriven insights thoughtful partnership and performance tracking benchmarking and analysis <span><div><div><br><div><div><span style=fontsize 16px>Principals only No recruiters<span><div><br><br><div class=h3>Responsibilities<div><li style=>Act as a business partner to functional leaders and teams across Sales Marketing and Business Enablement GampA<li><li style=>Own the planning and forecasting processes for these functions including <li><li style=>Partnering with the business to ensure accuracy of spend headcount and other key metrics based on operational performance<li><li style=>Preparing planforecast vs actual variance analysis and other relevant reporting<li><li style=>Leading thoughtful analysis evaluating key drivers and metrics and partnering on driving operational efficiencies<li><li style=>Collaborating with the Accounting team on accruals and other elements of the close process<li><li style=>Collaborating with HR amp Recruiting on headcount planning and forecasting<li><li style=>Assist the Director of FPampA with the annual Plan quarterly BOD package and monthly reporting process and deliverables<li><li style=>Assist with and manage ad hoc projects including diligence product data center rollout to support senior management with business decisions<li><li style=>Participate in the implementation of cloudbased Planning tool<li><br><br><div class=h3>Requirements<div><li style=>57 years of proven experience ideally working in a highgrowth environment<li><li style=>BSA in business or related field required<li><li style=>Experience in the technology industry and understanding of SAAS metrics and modeling is strongly preferred<li><li style=>Strong analytical and communication skills<li><li style=>Advanced Excel and Powerpoint skills required data analysis and presentation tools Tableau SFDC Hubspot valuable<li><li style=>Experience with Netsuite ERP and Vena Planning or Adaptive Planning a plus<li><li style=>Working understanding of GAAP and financial metrics<li><li style=>Excel in a fastpaced environment<li><div><span style=fontsize 105pt>Wasabi Technologies is an Equal Opportunity Employer We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws<span><div><img src=httpsremotivecomjobtrack1908891blankgifsource=publicapi alt=>
Senior UX Content Designer
Company: ladder33
Location: USA
Posted Apr 27, 2024
<div class=h2><strong>About Us<strong><div> <p>We saw a problem within the life insurance industry getting covered took too long involved too much paperwork and required too many inperson meetings with salesy agents Having lost his father at a young age our CEO Jamie was determined to make it easier for people to get the coverage they needed to provide for their families So we got to work We developed a method of realtime underwriting and in doing so reduced the monthslong process of applying for life insurance to minutes Our digital experience is quick instant decisions loved by users check out our Trustpilot or Google reviews and prolific $74 billion+ in coverage provided <br><br><p> <div class=h2><strong>About the Role <br><strong><div> <p class=p1>The UX Content Design team balances the user business and brand using clear approachable language to create experiences that put our users first and help make an intimidating topic refreshingly simple Reporting to the Content Design Manager this role offers an outstanding opportunity to work on projects from the ground up with crossfunctional partners in Design Engineering Data Analytics Product Compliance and Marketing who value content design and UX writing A portfolio is required and must be submitted with a resume<p> <div class=h2><strong>Responsibilities<strong><div> <ul style=> <li style=>Drive a historically complex topic to feel human accessible and fresh with language that brings our brand to life down to the smallest microcopy<li> <li style=>Shape the future of Ladder by providing highlevel strategy for highimpact experiences such as home page information architecture navigation email and mobile app<li> <li style=>Influence product development from ideation to wireframing launching features and iterating on versions based on data<li> <li style=>Validate concepts through user testing<li> <li style=>Identify opportunities to AB test when appropriate launch and learn from minimal viable products MVPs<li> <li style=>Ensure consistency across all user touch points emails notifications direct mail CTAs and labels navigational elements confirmation pages<li> <li style=>Proactively share and collaborate with fellow writers to educate and ensure consistency in voice tone and process<li> <li style=>Create product narratives and content frameworks provide rationale for your recommendations<li> <li style=>Collaborate and build relationships crossfunctionally with opportunities to align and amplify efforts with teams and stakeholders<li> <li style=>Maintain and evolve our voice and tone guidelines <li> <ul> <div class=h2><strong>Requirements<strong><div> <ul style=> <li style=>5+ years UX writingContent DesignContent Strategy experience at a leading consumer technology company<li> <li style=>A strong portfolio highlighting your process of solving user problems from concept through execution and iteration required<li> <li style=>Extensive experience leading projects and process<li> <li style=>Exceptional listening writing and presentation skills which are succinct clear and engaging<li> <li style=>Proven history of championing content strategy as the backbone of interconnected digital experiences<li> <li style=>Ability to think through onboarding and transactional flows confirmation screens error messaging and CTA copy while looking for ways to say more with less<li> <li style=>Inclusive and collaborative style knowing when to involve crossfunctional partners<li> <li style=>Commitment to continuous learning iteration and usercentered experiences<li> <li style=>Comfortable challenging your own assumptions and the assumptions of others<li> <ul> <div class=h1><strong>What we offer<strong><div> <p>Whether you work in our beautiful office in Palo Alto or remotely Ladder is highly collaborative and fun To support you in your role we offer fantastic perks and benefits that reflect our mission of care and support including<p> <ul style=> <li style=><strong>Excellent medical dental and vision coverage<strong> | We offer competitive healthcare and dental plans for you and your family<li> <li style=><strong>Flexible paid time off<strong> | Take the time that you need to rest and recharge including our weeklong winter holiday closure <li> <li style=><strong>Stock options<strong> | We offer competitive stock option packages to participate in the success of building Ladder including an extended option exercise window of 7 years after two years with Ladder<li> <li style=><strong>A rewarding 401k match program <strong>| Well match up to 4 of your contributions as you save for your retirement goals<li> <li style=><strong>Commuter benefits<strong> | When you work from the office you will receive pretax benefits for your commute and free parking<li> <li style=><strong>A stocked beautiful new office<strong> | Located in downtown Palo Alto our office was specifically designed to accommodate all working styles Weve invested in technology to support our hybrid team plus we provide office snacks and catered lunches so that team members can work well and have fun together<li> <li style=><strong>Paid parental leave <strong>|<strong> <strong>We think its crucial that new parents have time to adjust to their new lives without worrying about work so we provide all parents inclusive of birthing adoption or fostering ten weeks of paid baby bonding<li> <li style=><strong>Workfromhome flexibility and support<strong> | We recognize that everyones homelife is different and support remote and hybrid work Upon joining we provide a onetime $500 remote office stipend for all team members and then a monthly $150 stipend to cover WFH costs such as the internet<li> <ul> <p><strong>Fun companywide events<strong> | Whether we work locally or remotely we enjoy spending time together Thats why we plan fun virtual and inperson events to let loose and laugh <br><br>The base pay range targeted for this position is <strong>$138000 185000 <strong>per year Base pay is determined by market location and may vary depending on jobrelated knowledge skills and experience This role is eligible for equity and benefits as shared above<br><br>Ladder is building a diverse team of talented and enthusiastic people We are an equal opportunity workplace At Ladder differences are celebrated and supported to benefit our people products and community Let us know why youre interested in this position and what unique contributions you can make to the Ladder team<p> <p>We look forward to hearing from you<p> <p class=p1> <p><div class=contentconclusion><p>By clicking Submit Application you acknowledge that you have read and agree to the <a href=22httpsdrivegooglecomfiled1dcoI3A1eRKvdWdZ7ajeyJZsfjOYzC4viewusp=sharelink22 rel=nofollow target=blank>Ladder Job Applicant Privacy Policy and Notice at Collection<a> <p><div><img src=httpsremotivecomjobtrack1908841blankgifsource=publicapi alt=>
Call Center Representative
Company: Lap of Love
Location: USA
Posted Apr 27, 2024
<p><strong>Join Lap of Love as a Call Center Representative and Love What You Do<br><strong><p><p>Lap of Love is looking for an experienced Call Center Representative referred to internally as a Veterinary Care Coordinator with amazing customer service skills to join our growing team As a Veterinary Care Coordinator working from home youll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services As a nationally recognized leader of inhome endoflife care Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity Beyond a natural love for caring for animals our team members have a genuine concern for the emotional wellbeing of people which helps us provide such compassionate endoflife care <p><p><strong>Essential Functions amp Responsibilities<strong><p><ul style=> <li style=>Provide customer service by engaging in positive interactions with pet families<li> <li style=>Answer a high volume of customer service calls in a work from home remote environment<li> <li style=>Demonstrate dependability flexibility ownership and sound judgment by adhering to schedules<li> <li style=>Gather and accurately document the pets medical information and schedule appointments in an effective manner<li> <li style=>Meet all productivity quality and performance standards<li> <li style=>Guide emotional conversations in a calm and peaceful manner <li> <li style=>Go above and beyond to provide stellar customer service to pet families and our veterinarians <li> <li style=>Must be punctual and timely in meeting all requirements of performance including but not limited to attendance standards scheduled break times and work deadlines<li> <li style=>Other duties may be assigned to the employee to ensure the highest standard of customer service<li> <ul><p><strong>Requirements<strong><p><ul style=> <li style=>Experience working in high call volume customer service or call center environments<li> <li style=>Ability to quickly learn custom software and other programs such as Gmail Google Calendar Google Maps GoToConnect Slack and NICEInContact<li> <li style=>Previous experience in a workfromhome environment or working with minimal peer interactions<li> <li style=>High attention to detail and ability to adapt to new processes<li> <li style=>Expected to be present for work on time every day for the entire duration of their shift<br> <li> <li style=>Attend mandatory 4week intensive training program at the beginning of employment Attendance at the training program is an essential function of the Call Center Representative position If you are offered a Call Center Representative position and are not able to attend all or any part of the training program your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous fourweek period<li> <ul><p><strong>Physical Job Requirements<strong><p><ul style=> <li style=>Physical demands of position Must be able to sit for extended periods of time must have the manual dexterity to work on a computer and keyboard<li> <li style=>Ability to lift up to 15 pounds<br> <li> <ul><p><strong>Schedule<strong><p><ul style=> <li style=>Support Call Center hours are 7 am to 11 pm 7 days a week 365 days a year <li> <li style=>Schedule includes nightsweekendsholidays<li> <li style=>Must attend mandatory 4week intensive training program at the beginning of employment<li> <ul><p><strong>Benefits<strong><p><ul style=> <li style=>100 Company Funded Health Insurance<li> <li style=>100 Company Funded Comprehensive Mental Health Support through Modern Health<li> <li style=>100 Company Funded Gym Memberships Classes and Programming through Peerfit<li> <li style=>Dental Vision Life Insurance Long Term and Short Term Disability <li> <li style=>Retirement Plan Traditional 401k with 3 match amp Roth 401k<li> <li style=>Generous Paid Time Off<li> <li style=>Generous Paid Parental Leave <li> <li style=>Bereavement Leave<li> <li style=>Training amp Development<li> <li style=>Pet Insurance<li> <li style=>Remote Work From Home<br><br><strong>Compensation<strong> <li> <li style=>This position is hourly nonexempt and is eligible for overtime <li> <li style=>Hourly pay starts at $1500 per hour<li> <li style=>Previous call center experience and bilingual background could increase the hourly rate up to $200 per hour<li> <ul><br><br><div class=h2>About the company<div><br><p>Lap of Love is the nations largest network of veterinarians solely dedicated to endoflife veterinary care providing inhome euthanasia veterinary hospice teleadvice and pet loss support services Our veterinarians and veterinary care coordinators offer compassionate openminded guidance and grief support to pet parents who are deciding when how and why to either euthanize or continue medical management for their pet Our philosophy centers around the humananimal bond and the need for that bond to be as undisturbed as possible throughout a difficult time<p><img src=httpsremotivecomjobtrack1908578blankgifsource=publicapi alt=>
Marketing Manager
Company: Whatnot
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h2> 🚀 Whatnot <h2> <p> Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz Y Combinator and CapitalG Were building the future of ecommerce bringing together community shopping and entertainment We are committed to our <a class=fontbold underline fontbold underline qllink href=httpswwwwhatnotcomcareers rel=noopener noreferrer nofollow target=blank> values <a> and as a remotefirst team we operate out of hubs within the US Canada UK Ireland and Germany today <p> <p> Were innovating in the fastpaced world of live auctions in categories including sports fashion video games and streetwear The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others <p> <p> And were growing Whatnot has been the <a class=fontbold underline fontbold underline qllink commentl3sielwn href=httpsa16zcommarketplace100 rel=noopener noreferrer nofollow target=blank> fastest growing marketplace <a> in the US over the past two years and were hiring forwardthinking problem solvers across all functional areas <p> <h2> 💻 Role <h2> <p> As a Marketing Manager at Whatnot you live and breathe your category You understand the customer profiles better than anyone else You are an expert in what drives customer acquisition and retention with enthusiasts in your category This role is responsible for growing category demand by devising campaigns that generate buzz and drive conversion These campaigns include digital events on the Whatnot platform oneoff activations and integrations with influencers and partnering with Whatnot sellers on exciting and engaging content <p> <ul> <li> <p> Own buyer acquisition in your vertical devising campaigns and events that generate community buzz and grow demand for the category on Whatnot <p> <li> <li> <p> Own the endtoend planning and execution of product release campaigns onplatform events and other community moments across multiple channels <p> <li> <li> <p> Manage a portfolio of influencers including relationship management campaign ideation execution and reporting <p> <li> <li> <p> Develop and execute the social media strategy for your category including building and managing a social calendar planning and executing evergreen content and content around tentpole campaigns <p> <li> <li> <p> Measure the effectiveness of marketing initiatives on and off the platform to iterate strategy and execution <p> <li> <ul> <h2> 👋 You <h2> <p> Curious about who thrives at Whatnot Weve found that low ego a growth mindset and leaning into action and high impact goes a long way here <p> <p> As our next Marketing Manager you should have 4+ years of marketing experience in a fastpaced environment plus <p> <ul> <li> <p> 4+ years of experience in social media marketing with proficiency in social media platforms and data analytics tools <p> <li> <li> <p> You have expertise in onsite or inapp marketing campaigns with a proven ability to drive conversions of campaigns including the ability to conceptualize and produce campaigns <p> <li> <li> <p> You have experience at a highgrowth startup marketplace or creatorfocused platform <p> <li> <li> <p> You have experience and a passion for working directly with influencers and creators <p> <li> <li> <p> You are a problem solver with strong project management skills and the ability to fully own strategy and content across multiple marketing channels <p> <li> <li> <p> Youre immersed in internet culture and excited to dive deep into the innerworkings of your categorys community <p> <li> <li> <p> Youre datadriven and have experience tracking growth KPIs and monitoring the success of marketing programs <p> <li> <li> <p> You are scrappy and flexible enough to work in a fastpaced startup environment with limited guidance and are comfortable pivoting quickly as needed <p> <li> <ul> <h2> 💰Compensation <h2> <p> For USbased applicants <strong> <strong> $100000year to $140000year + benefits + stock options <p> <p> The salary range may be inclusive of several levels that would be applicable to the position Final salary will be based on a number of factors including level relevant prior experience skills and expertise This range is only inclusive of base salary not benefits more details below or equity in the form of stock options <p> <h2> 🎁 Benefits <h2> <ul> <li> <p> Flexible Time off Policy and Companywide Holidays including a spring and winter break <p> <li> <li> <p> Health Insurance options including Medical Dental Vision <p> <li> <li> <p> Work From Home Support <p> <ul> <li> <p> $1000 home office setup allowance <p> <li> <li> <p> $150 monthly allowance for cell phone and internet <p> <li> <ul> <li> <li> <p> Care benefits <p> <ul> <li> <p> $450 monthly allowance on food <p> <li> <li> <p> $500 monthly allowance for wellness <p> <li> <li> <p> $5000 annual allowance towards Childcare <p> <li> <li> <p> $20000 lifetime benefit for family planning such as adoption or fertility expenses <p> <li> <ul> <li> <li> <p> Retirement 401k offering for Traditional and Roth accounts in the US employer match up to 4 of base salary and Pension plans internationally <p> <li> <li> <p> Parental Leave <p> <ul> <li> <p> 16 weeks of paid parental leave + one month gradual return to work company leave allowances run concurrently with country leave requirements which take precedence <p> <li> <ul> <li> <ul> <h2> 💛 EOE <h2> <p> Whatnot is proud to be an Equal Opportunity Employer We value diversity and we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status parental status disability status or any other status protected by local law We believe that our work is better and our company culture is improved when we encourage support and respect the different skills and experiences represented within our workforce <p><p>
Managing Editor - NFL
Company: The Athletic Media Company
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> <p> <p> The Athletic is a digital sports media company that brings true sports fans closer to the athletes teams and leagues that captivate their attention We serve a multifaceted audience that craves a richer connection and understanding with immersive storytelling and a likeminded community of fans Founded in 2016 and with major operational hubs in San Francisco Los Angeles London and Melbourne we empower a truly global team of more than 600 creators and cover more than 250 professional sports and collegiate teams across the United States Canada and the UK Our newsroom has produced thousands of indepth reports along with more than 120 podcasts and other forms of premium content Put simply The Athletic is at the center of a sports fans universe <p> <p> <p> <p> <p> <p> <strong> About the Role <strong> <p> <p> <p> <p> The Athletic is seeking a Managing Editor for its NFL vertical This is the No 2 role in the department reporting up to the NFL Senior Managing Editor The Managing Editor and the Senior Managing Editor share comprehensive editorial oversight of NFL coverage using data analytics to optimize performance They also partner with stakeholders across the editorial organization and business teams on a range of initiatives <p> <p> <p> <p> This role will be remote for candidates located in the United States or Canada only <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Manage a staff of reporters with an emphasis on the delivery of news and distinct team analysis <p> <li> <li> <p> Assist with bigpicture conceptual vision for the vertical including longterm direction generating and planning story ideas editorial platforms expansion opportunities <p> <li> <li> <p> Provide process and priorities to balance content assignments ranging from shortform and breaking news to daily coverage to longform projects <p> <li> <li> <p> Work to bring a distinctive compelling and authentic voice to all digital media products <p> <li> <li> <p> Maintain an understanding and proficiency of subscription and engagement metrics <p> <li> <li> <p> Maintain proficiency and knowledge for SEO best practices available <p> <li> <li> <p> Develop comprehensive multimedia coverage and contacts that include text and audio <p> <li> <li> <p> Coordinate staffing assignments editorial resources and process <p> <li> <li> <p> Maintain an updated and accurate forwardlooking editorial budget <p> <li> <li> <p> Collaborate with staff on story ideas and with design on best execution for stories with a clear visual element <p> <li> <li> <p> Edit and publish stories via WordPress <p> <li> <li> <p> Manage the verticals financial budget including projecting monthtomonth expenditures and managing travel <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 8+ years of experience in digital sports journalism with experience at a management level <p> <li> <li> <p> Advanced ability to generate story ideas that result in solid subgrowth and engagement <p> <li> <li> <p> Works well with writers on strengthening ideas strong sense of how to take a single idea and develop it into a broader package <p> <li> <li> <p> Advanced understanding of the following editing tasks copy editing story structure recognizing problematic sentences style guidelines <p> <li> <li> <p> Ability to add context to stories edit in the writers voice ensure fairness provide story structure <p> <li> <li> <p> Expert ability to mentor writers and more inexperienced editors <p> <li> <li> <p> Highend knowledge of the NFL <p> <li> <li> <p> This is a remotebased position is based in the United States or Canada <p> <li> <ul> <p> <p> <p> <p> <p> <em> The annual base salary range for this role is $8000000 $10000000 USD The total compensation offered for this position may vary based on factors such as education experience skills and location It may also include noncash rewards and benefits The base salary range is subject to change and may be modified in the future <em> <p> <p> <p> <p> <em> The Athletic offers unique perks and benefits to all fulltime employees based on their country of residence Our comprehensive US benefits package includes <em> <p> <p> <p> <p> <em> Highly competitive employercontributed medical dental vision basic life and disability insurance plans <em> <p> <p> <em> Savings accounts for medical wellness and childcare expenses <em> <p> <p> <em> 401k retirement savings plan and employer match <em> <p> <p> <em> Paid time off including paid sick leave 12 paid holidays 15 days of accrued vacation to start and up to 20 weeks of Paid Parental Leave <em> <p> <p> <p> <p> <em> For international candidates Our global benefits packages offer similar benefits and perks competitive to the local market <em> <p> <p> <p> <p> <em> The Athletic Media Company is an equal opportunity employer and enthusiastically encourages people from all backgrounds and experiences to apply The Athletic will consider all applicants without regard to race religion color national origin ancestry physical andor mental disability medical condition genetic information marital status sex gender gender identity gender expression transgender status age sexual orientation military or veteran status or any other protected characteristic under applicable law <em> <p> <p> <p> <p> <em> Click here to review our <em> <a class=fontbold underline fontbold underline postingslink href=httpsprivacytheathleticcompoliciesname=globalprivacypolicywhatinformationdowegatheraboutyou rel=noopener noreferrer nofollow target=blank> <em> Applicant Privacy Notice <em> <a> <em> which describes how and when The Athletic Media Company collects uses and shares certain personal information of job applicants and prospective employees <em> <p> <p> <p> <p> <em> Beware of fraudulent job recruiting schemes Our recruiters use <em> <a class=fontbold underline fontbold underline postingslink href=mailtocareerstheathleticcom rel=noopener noreferrer nofollow target=blank> <em> careerstheathleticcom <em> <a> <em> exclusively We do not conduct interviews via text or instant message and we do not ask candidates to download software to purchase equipment through us or to provide sensitive personally identifiable information such as bank accounts or social security numbers If you have been contacted by someone claiming to be a recruiter with The Athletic but operating from a different email address about a job offer please report it as potential job fraud to the law enforcement and to <em> <a class=fontbold underline fontbold underline postingslink href=mailtopeopletheathleticcom rel=noopener noreferrer nofollow target=blank> <em> peopletheathleticcom <em> <a> <em> <em> <p><p>
Director of Finance
Company: Joffe Emergency Services
Location: USA
Posted Apr 27, 2024
<p><strong>Who We Are<strong><p><p>Joffe Emergency Services is an allinone provider of expert emergency response training event safety and disaster preparedness supplies for individuals schools nonprofits small businesses and corporations throughout the country Our goal is to save lives and prevent emergencies through highly skilled response training that builds trust demonstrates respect and empowers learners to apply lifesaving techniques to any individual in need under any circumstances<p><p><p><p><strong>Who Were Looking for<strong><p><p>Were currently seeking a Director of Finance to serve as a strategic business partner to the CEO and other company senior leaders and to direct accounting processes on a daytoday basis and supervise accounts payable accounts receivable and other accounting functions This individual will be responsible for the monthend close treasury functions and financial statement management Other responsibilities include<p><p><p><ul style=> <li style=>Serve as strategic advisor to the CEO on all matters related to the companys finances<li> <li style=>Partner with division leaders to assess their business lines and provide guidance and mentoring on strategy and growth<li> <li style=>Oversees daytoday operation of all accounting functions<li> <li style=>Supervises and manages external accounting partners on accounting activities including review of journal entries account reconciliations and explanation of variances<li> <li style=>Oversees all treasury functions<li> <li style=>Oversees monthend close process<li> <li style=>Oversees preparation and communication of monthly and annual financial reports<li> <li style=>Establishes monitors and documents internal control procedures<li> <li style=>Oversees preparation and filing of all state sales and use tax returns<li> <li style=>Responsible for annual audit and tax requirements from thirdparty audittax firms<li> <li style=>Oversees AP Department approves large payables and authorizes wire transfers and ACH transactions<li> <li style=>Monitors AR management and collection process<li> <li style=>Identifies gaps in internal processes and procedures and help deploy controls to mitigate<li> <li style=>Drives process improvements including streamlining monthly close and supporting accounting projects<li> <li style=>Develops new reports and processes as needed by management<li> <ul><p><strong>Requirements<strong><p><ul style=> <li style=>Bachelors degree in AccountingFinance or related field required Master of Accounting CPA or MBA preferred<li> <li style=>Prior experience with Quickbooks required Experience with Billcom and Hubspot preferred<li> <li style=>6+ years of accounting month end close experience<li> <li style=>5+ years of accounting experience with accounts payable receivable and treasury<li> <li style=>5+ years of supervisory experience<li> <li style=>Proven track record in building and leading the finance and accounting department in an entrepreneurial environment<li> <li style=>We are open to starting to receive support from an individual providing consulting services at the onset of the relationship and even on a part time basis with the understanding that the intended plan is for the individual to be a long term full time employee<li> <ul><p><p><p><strong>Necessary Skills<strong><p><ul style=> <li style=>Oral Communication Skills<li> <li style=>Written Communication Skills<li> <li style=>Organization Skills<li> <li style=>Time Management<li> <li style=>Computer Literacy<li> <li style=>Problem Solving<li> <li style=>Critical Thinking<li> <li style=>Mathematical Aptitude<li> <li style=>Analytic Skills<li> <ul><p><strong>Benefits<strong><p><ul style=> <li style=>Medical Dental Vision STDLTD Life<li> <li style=>401k<li> <li style=>Unlimited PTO<li> <li style=>Fully remote work with flexible work schedule<li> <ul><br><br><div class=h2>About the company<div><br><p><strong>Joffe Emergency Services<strong> is an allinone provider of expert emergency response training event safety and disaster preparedness supplies for individuals schools nonprofits small businesses and corporations throughout the country Our goal is to save lives and prevent emergencies through highly skilled response training that builds trust demonstrates respect and empowers learners to apply lifesaving techniques to any individual in need under any circumstances<p><img src=httpsremotivecomjobtrack1908649blankgifsource=publicapi alt=>
Senior Site Reliability Engineer
Company: Adwerx
Location: USA
Posted Apr 27, 2024
<p>Durham NC or Remote<p> <p>Adwerx is on the lookout for a Site Reliability Engineer to join our small and talented infrastructure team and help us design build and automate performant resilient and highlyavailable systems that our teams and customers rely on In this role youll help us run a handful of mature and in some cases brandnew services in the cloud and apply your skills to make them resilient performant and highlyavailable during the rapid adoption of our products The infrastructure youll build has a large impact on an organization that is focused on software development best practices and standards<p> <p>The starting title for this experienced role will be based on tenureexperiencework history<p> <div class=h4><strong>Our culture<strong><div> <p>Adwerx is a place where you can thrive in our highly collaborative teams and where everyone is encouraged to contribute ideas across all levels of the organization<p> <p>Our engineering charter is centered around humility respect and trust We abide by the mantra if its not in version control it doesnt exist strive to write documentation our peers will love and always try to leave things better than we found it We employ testing and continuous delivery for all our services and empower our developers to iterate and deploy as often as they need <p> <p>Infrastructure engineers share an oncall schedule but our systems are stable and fire drills are rare We host lunch and learns conduct blameless postmortems and regularly recognize our peers with shout outs and a fun badge program to recognize leaders in specific technical disciplines<p> <div class=h4><strong>How we work<strong><div> <p>We apply the AgileScrum methodology to run the day to day projects at Adwerx and are heavily inspired by the Shape Up process with our product development process In addition we<p> <ul style=><li style=>Utilize a mature CICD process and deploy to production many times a day<li><li style=>Have productionlike QA environments with a culture of writing automated tests<li><li style=>Define department SLOs and Engineering KPIs to better understand how we work<li><li style=>Relentlessly strive for excellence with not only the products we build but also the health of our codebase and our developer ecosystem<li><ul> <div class=h4><strong>Technologies we work with<strong><div> <ul style=><li style=>Our primary application is built with Ruby on Rails Youll also encounter or work with Nodejs Go and Python<li><li style=>Our production systems run primarily in Google Cloud Platform though we also have a small footprint in Amazon Web Services<li><li style=>Besides our primary application some services you will support include our VPNTailscale CICD pipelines Google Kubernetes Engine Clusters MySQL databases Airflow RabbitMQ and Redshift<li><li style=>Some tools we use include Terraform Kubernetes Datadog Helm Nginx docker NewRelic and CircleCI<li><ul> <div class=h4><strong>In this missioncritical role you will<strong><div> <ul style=><li style=>Design build and maintain the core infrastructure for Adwerx<li><li style=>Create maintain andor iterate on various workloads in Google Kubernetes Engine<li><li style=>Contribute to the Ruby on Rails monolith to upgrade dependencies integrate with infrastructure features or optimize performance<li><li style=>Maintain reliable network paths and connections between all external and internal services DNS VPN VPC peering<li><li style=>Participate and run point in handling production incidents<li><li style=>Participate in solution design for new features products systems and tooling<li><li style=>Find new ways to use existing systems to improve scalability and performance for our platform<li><li style=>Interact with the larger organization to ensure the uptime and reliability of our infrastructure<li><li style=>Iterate on security standards and reviewing code for secure coding practices<li><li style=>Partner with engineering teams closely to educate and consult<li><li style=>Continually monitor applicationsystem performance and costs SLOs generate actionable insights and either implement or advocate for them<li><li style=>Participate in oncall rotations along with every member of the engineering team<li><li style=>Work closely with engineering teams to conduct root cause analyses for production incidents and make plans to remediate or prevent recurrences<li><li style=>Collaboratively plot the course and document Adwerx infrastructure<li><li style=>Build a great customer experience for people using your infrastructure<li><ul> <div class=h4><strong>What Youll Get<strong><div> <ul style=><li style=>Competitive salary and potential for equity<li><li style=>Comprehensive medical dental and vision plan options 100 of basic plan premiums paid by company<li><li style=>401k plan with a company match of up to 4<li><li style=>A collaborative work environment where youll learn about and influence every aspect of the business<li><li style=>The opportunity to work with and learn from talented leaders developers marketers and designers and advancement opportunities<li><li style=>The ability to help define the foundational technology that will power the growth of our business<li><li style=>Flexible work scheduling<li><ul><img src=httpsremotivecomjobtrack1908883blankgifsource=publicapi alt=>