Vision Insurance Jobs in Hendersonville, TN

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Client Success Manager

Company: EVERSANA

Location: Memphis, TN

Posted Apr 27, 2024

<p><b>Company Description<b> <p><p>At EVERSANA we are proud to be certified as a Great Place to Work across the globe Were fueled by our vision to create a healthier world How Our global team of more than 7000 employees is committed to creating and delivering nextgeneration commercialization services to the life sciences industry We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech startups to established pharmaceutical companies Our products services and solutions help bring innovative therapies to market and support the patients who depend on them Our jobs skills and talents are unique but together we make an impact every day Join us <p> <p>Across our growing organization we embrace diversity in backgrounds and experiences Improving patient lives around the world is a priority and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs We are deliberate and selfreflective about the kind of team and culture we are building We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA our people clients and most importantly the patients we serve We are EVERSANA <em> <em><p> <p><b>Job Description<b> <p><p><strong>THE POSITION<strong><br >The Client Success Manager CSM is the primary business and relationship manager for EVERSANAs Channel Management amp 3PL business As an account manager from 6 10 pharmaceutical manufacturers clients this role manages the relationship and aiding in the coordination of daytoday communications related to service delivery to help ensure appropriate service levels to attain and maintain Client Delight The Client Success Manager in conjunction with the leaders of distribution operations order to cash supply chain solutions IT and Quality establish and maintain a highly effective business relationship with our pharmaceutical clients This role works directly with senior EVERSANA and client leadership This position is responsible to establish regular touch points and business reviews including formal presentations on a regular basis and generate account plans to ensure Client Delight is achieved Additionally the role will collaborate with members of the Commercial team to align on account penetration and increased share of wallet<p> <p><strong>CRITICAL RESPONSIBILITIES<strong><p> <ul><li>Relationship Management of 610 clients as the primary relationship and escalation contact with client The primary functions for the CSM includes relationship management operational support and coordination launch readiness communication and problem solving both strategictactical <ul><li>Creating Executive summaries outlining issuesproblems and solutions<li> <li>Presenting findings and solutions to Client and EVERSANA leadership as applicable<li> <ul><li> <li>Lead interactions within EVERSANA and with clients to arrive at expected service delivery outcomes while achieving a high level of Client Delight<li> <li>Lead internal Channel Mgmt team meetings to problem solve through collaboration and communication resulting in a more efficient and effective delivery of service for the client accounts <ul><li>Suggest solutions when appropriate<li> <ul><li> <li>Maintain a highlevel adherence to department and company processes resulting in high quality client experience indepth reporting and satisfaction<li> <ul><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES<strong><p> <p><strong>Account Management<strong><p> <ul><li>Develop exceptional relationships at all levels within the client account and EVERSANA<li> <li>Proactive communication within various levels at the client site to identify issues resolve issues recommended solutions and offer new services where needed<li> <li>Manage with a sense of urgency and availability as the client advocate<li> <li>Regular Business Review presentation creation and management including followup to complete deliverables<li> <li>Develop strategic account plans for each assigned client as deemed appropriate<li> <li>Act as the internal champion within the Channel Mgmt team expressing client needs and expectations<li> <li>Manage client expectations<li> <li>Utilize PowerBI to analyze KPIs and service levels for each client and effectively communicate operational performance and recommendations as needed <ul><li>Ability to analyze data and provide insights on performance to KPI targets<li> <li>Establish plans with Operations for KPIs which below target<li> <ul><li> <li>Responsible for addressing client issues requests to ensure strategic priorities are met<li> <li>Manage client escalations to resolution and when needed coordinating internally with the appropriate teamsteam members for investigationresolution<li> <li>Works cross functionally to ensure projects are delivered within established service levels<li> <li>Conduct regularly scheduled meetings with assigned clients create and distribute minutes including regular business reviews that are both strategic and tactical in nature<li> <li>Develop and update Client Account plans for assigned accounts<li> <ul><p><strong>Communication<strong><p> <ul><li>Represents the company with clients customers vendors and business partners<li> <li>Be an expert on EVERSANA Channel Management<li> <li>Lead crossfunctional teams as required and facilitate internalexternal meetings<li> <li>Manage internal and external conflict be a problem solver<li> <li>Creates a positive environment that encourages open and honest communication that is core to collaborative work relationships<li> <ul><p><strong>Travel<strong><p> <ul><li>Expected to travel 25 of the time EVERSANA facilities andor client sites<li> <ul><p><em>The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position<em><p> <p><em>An individual in this position must be able to successfully perform the essential duties and responsibilities listed above Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position<em><p> <p><b>Qualifications<b> <p><p><strong>MINIMUM QUALIFICATIONS<strong><p> <p>The requirements listed below are representative of the experience education knowledge skill andor abilities required<p> <ul><li>A college degree in Business Administration or a related field<li> <li>510 years of 3PL or Outsourced Solutions B2B account management experience Healthcare or Pharmaceutical experience a plus<li> <li>Proficiency using the following softwarehardware Microsoft Excel Microsoft Word Microsoft Outlook Microsoft power point The ability to learn and become proficient in company software packages Experience in PowerBI a plus<li> <li>Strong written verbal and interpersonal communication skills are critical to this position and embodies a collaborative work style<li> <li>Must be a good listener and able to respond to clients in a professional manner<li> <li>The ability to work independently as well as working with management on key client issues<li> <li>Excellent organizational skills with the ability to perform detailoriented work accurately handle several assignments simultaneously maintain confidential information and produce reports in a timely manner<li> <li>Exhibits an upbeat attitude a genuine interest in others and a sense of humor Energizes others and heighten morale through herhis attitude<li> <li>Possesses the ability to develop and articulate ideas and information that generate understanding<li> <li>Proves to be a professional of unquestionable integrity credibility and character who demonstrates high moral and ethical behavior<li> <li>Able to maintain high standards despite pressing deadlines establish high standards and measures do work right the first time and inspect material for flaws test new methods thoroughly reinforce excellence as a fundamental priority<li> <li>Able to take action in solving problems with exhibiting good judgment and a realistic understanding of issues able to use reason even with dealing with emotional topics review facts and weigh options<li> <li>Able to prepare for emerging client needs manage multiple projects determine project urgency in a meaningful and practical way use goals to guide actions and create detailed action plans organize and schedule people and task<li> <li>Able to act in accordance with established guidelines follow standard procedures in crisis situations communicate and enforce organizational policies and procedures recognize and constructively conform to unwritten rules or practice<li> <ul><p><strong>PREFERRED QUALIFICATIONS<strong><p> <ul><li>Experience working within the pharmaceutical supply chain industry and directly with pharmaceutical and biotech clients<li> <li>Experience collaborating and leading internal team members to resolve business issuesrequests<li> <li>Excellent interpersonal skills with the ability to productively negotiate with all levels of within a client including CSuite<li> <li>Great people skills fair kindhearted energetic client focused and be able to have fun<li> <ul><p><b>Additional Information<b> <p><p><strong>OUR CULTURAL BELIEFS<strong><p> <p><strong>Patient Minded <strong>I act with the patients best interest in mind<p> <p><strong>Client Delight <strong>I own every client experience and its impact on results<p> <p><strong>Take Action <strong>I am empowered and hold myself accountable<p> <p><strong>Embrace Diversity <strong>I create an environment of awareness and respect<p> <p><strong>Grow Talent <strong>I own my development and invest in the development of others <p> <p><strong>Win Together <strong>I passionately connect with anyone anywhere anytime to achieve results<p> <p><strong>Communication Matters <strong>I speak up to create transparent thoughtful and timely dialogue<p> <p><strong>Always Innovate <strong>I am bold and creative in everything I do<p> <p><br ><p><p>INC<p> <p><p> <p>From EVERSANAs inception Diversity Equity amp Inclusion have always been key to our success We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity All of our employees points of view are key to our success and inclusion is everyones responsibility<p> <p>Follow us on LinkedIn | Twitter<p>

IT Project Management Senior Advisor

Company: Cigna

Location: Nashville, TN

Posted Apr 26, 2024

<p><strong>This is a temporary role through Magnit for a leading healthcare insurance company in the US <strong> <p> <p><strong>Position Notes<strong> <p> <ul><li>Monday Friday 8am5pm CST <li> <li>Remote position <li> <li>Prefers to have candidates near a Cigna location in the event contractors are asked to eventually report on site Preferred locations are Nashville TN and St Louis MO<li> <li>Associates Degree required with at least 10+ years experience <li> <li>Strong business skills and ability to work autonomously are a must<li> <li>Contract to hire<li> <ul><p><strong>Responsibilities<strong> <p> <ul><li>Provides counsel and advice to top management on significant IT Project Management matters often requiring coordination between organizations Responsible for managing directing and planning multiple complex projects or occasionally one highlycomplex project consisting of one or more project teams Responsible for coordinating scheduling and assigning project tasks team building maintaining working relationships with client functional areas outside of IT<li> <li>Applies project development methodologies and reporting techniques to indicate project status<li> <li>May manage and direct one or more project teams of project managers specialists analysts and programmers to meet complex project objectives<li> <li>Reviews evaluates and formulates project plans schedules and budgets<li> <li>Allocates staff and budget resources to meet changing corporate needs<li> <li>Identifies and negotiates schedules milestones and resources required to meet project objectives<li> <li>Organizes and guides project operations through the use of methodologies accepted by the industry<li> <li>Evaluates progress and reports progress in terms of quality and performance metrics common to IT projects<li> <li>Modifies schedules as required<li> <li>Works with client departments to coordinate systems testing installation training and support<li> <li>Keeps informed of technical and managerial advances in IT<li> <li>Focuses on providing thought leadership and technical expertise across multiple disciplines<li> <li>Recognized internally as the goto person for the most complex IT Project Management assignments<li> <ul><p><strong>Hourly Pay Rate Range dependent on location experience expectation<strong> <p> <ul><li>The pay range that Magnit reasonably expects to pay for this position is $5362$7149hour W2<li> <li>Benefits Medical Dental Vision 401K provided minimum eligibility hours are met<li> <ul>

Front-End Software Engineer, Data Team

Company: Qgiv

Location: Memphis, TN

Posted Apr 26, 2024

<p><strong>Who are we<strong> <p> <p>Qgiv exists to help people fulfill their passion to make a difference Founded in 2007 Qgiv now provides thoughtfullydesigned userfriendly fundraising software to more than 6500 nonprofits in the US and Canada Nonprofits such as Habitat for Humanity Big Brothers Big Sisters Junior Achievement Humane Societies and more use Qgivs online fundraising tools to delight donors and raise funds for their missions <p> <p>Were guided by our core values empathy introspection honesty + integrity persistence openness respect and passion We work hard to meet deadlines and goals but we also take time to celebrate and have fun We strive to create a workplace culture in which individuals can be their authentic selves while working towards our company mission We dont search for perfect candidates we look for candidates that are invested in helping us improve while also improving themselves <p> <p>We strive to create a workplace culture in which individuals can be their authentic selves while working towards our company mission We dont search for perfect candidates we look for candidates that are invested in helping us improve while also improving themselves <p> <p><strong>About the Opportunity<strong> <p> <p>Qgiv is an allinone fundraising platform for nonprofits enabling them to raise essential funds in support of their missions A critical aspect of their operations involves leveraging donor data to inform decisions and foster donor relationships <p> <p>As a FrontEnd Engineer on Qgivs Data Team your role involves translating business requirements and customer feedback into tools that help nonprofits manage understand and utilize donor data You collaborate with other members of the Product team to implement designs and frontend code for new features and updates to our existing platform When bugs in the system popup youre able to dig in debug the issue and find a resolution that solves the root cause <p> <p>As a member of the Product Team you would also help us maintain our 2week development cycle keep bugs in the system at a minimum develop documentation for code you write and help further improve and optimize our frontend framework You are also an effective communicator who can selfmanage your time as it relates to our teams goals <p> <p><strong>What does success look like<strong> <p> <ul><li>Build and maintain features within the control panel with a particular focus on reporting capabilities integrating with thirdparty software such as CRMs and email management systems and fundraisingrelated emails<li> <li>Translate design docs and prototypes into maintainable performant components and responsive interfaces<li> <li>Execute tasks with precision and careful attention to detail<li> <li>Code solutions that are well tested for success errors and edge cases<li> <li>Communicate when committed targets and timelines will not be met<li> <li>Explain and justify technical decisions with nontechnical audiences<li> <li>Maintain legacy pages built with older technologies while working to transition to React and ES6<li> <li>Improve frontend framework and assist with building the design pattern library<li> <ul><p><strong>What challenges can you expect<strong> <p> <ul><li>A large poorly documented older codebase that must be maintained while we work to modernize<li> <li>Newer frontend test coverage and quality are not ideal<li> <li>Inconsistent documentation for components and styles<li> <li>Development process and tools have not scaled well with the frontend codebase<li> <ul><p><strong>Requirements<strong> <p> <p><strong>What experience do you need to qualify for this role<strong> <p> <ul><li>JavaScript ES6 a frontend stack that includes React HTML CSSSCSS<li> <li>Unit tests and functional tests with Jest or another testing library<li> <li>Implementing UI using existing frontend patterns<li> <li>Version control with git and GitHub<li> <ul><ul><li>Older frontend tools and libraries like jQuery<li> <ul><p><strong>Things that will help you stand out<strong> <p> <ul><li>Experience in developing design patterns or component libraries<li> <li>Experience with configuring Webpack<li> <li>Experience with unit testing and testdriven development<li> <li>Writing quality code that is easy to understand and scales well with strong opinions on why its important<li> <li>Experience architecting solutions based on requirements amp making sound technical decisions without guidance<li> <li>Ability to plan estimate and derisk complex requirements<li> <li>Continuously looking for ways to improve technical abilities and platform infrastructure<li> <li>A cautious and rigorous approach that seeks to understand how technical decisions may affect other teams or products<li> <li>Familiarity with Agile methodologies<li> <ul><p><strong>Benefits<strong> <p> <p><strong>Whats in it for you<strong> <p> <ul><li>Join a group of passionate people building and supporting technology that helps fuel the work of worldchanging nonprofits<li> <li>Health vision dental insurance fitness plan reimbursement life and disability insurance and a retirement savings plan<li> <li>Competitive pay<li> <li>A flexible paidtimeoff policy and paid holidays<li> <li>Paid volunteer time off so you can make good things happen in your community<li> <li>4 weeks paid parental leave after 90 days of employment<li> <li>Time off to vote<li> <li>The hardware you need to get the job done<li> <li>This is a fulltime remote position <li> <li>Lots of Qgiv gear to add to your wardrobe we have some of the softest shirts around<li> <ul><p>Florida Salary Statement Any offered salary is determined based on internal equity internal salary ranges market dataranges applicants skills and prior relevant experience certain degrees and certifications <p> <p>Qgiv is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status <p> <p>All your information will be kept confidential according to EEO guidelines<p>

Sales - Minimal Experience Needed

Company: National General Insurance

Location: Nashville, TN

Posted Apr 23, 2024

<p><b>Job Description<b> <p> <p><b> Direct Auto Insurance is an Allstate Business <b> <p> <p>Want to grow your sales career with one of the fastest growing auto insurers in the country Start a new career in a performancedriven environment where youre recognized and rewarded for your results <p> <p><b>If you are ready to start working in a fun amp exciting environment where making a difference matters then apply to join our team today<b> <p> <p>What makes Direct Auto Insurance unique <p> <ul><li>4 weeks of PTO amp uncapped commission<li> <li>No insurance license NO PROBLEM We offer paid licensing training<li> <li>Ability to sell a multitude of industryleading products through retail stores and phone<li> <li>Entrepreneurial performancebased and resultsfocused culture<li> <li>Multitiered and comprehensive paid training program<li> <li>Comprehensive benefits<li> <ul><p><b>Minimum Skills and Competencies<b> <p> <ul><li>High school diploma or GED<li> <li>Demonstrated ability to provide excellent customer service and develop and maintain customer relationships<li> <li>Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community<li> <li>Strong computer skills and working knowledge of MS Office applications<li> <li>Highly motivated to market and sell in multiproduct environment where cross selling and customer retention is essential to sales budget attainment<li> <li>Must possess effective verbal and written communication skills<li> <li>PropertyCasualty license preferred but not required<li> <li>Ability to acquire PropertyCasualty license as part of our training program within 90 days of hire<li> <li>High level of initiative drive or desireopenness to learn new skills and information<li> <li>Must have passion high level of initiative autonomy and be selfmotivated<li> <ul><p>This great opportunity provides the opportunity for motivated individuals to obtain industry experience working in a sales and customer support role while preparing and training to become a Licensed Insurance Sales Agent Paid classroom and handson training is provided to assist trainees in the active pursuit of State PropertyCasualty and Life and Health Licenses Individual will assist customers complete marketing activities and help with all office functions under direct guidance of an Agent or Lead Sales Agent Once licensed this position is responsible for the profitable growth and the attainment of business goals by marketing and servicing Direct Auto products including but not limited to Auto Life Auto Club and Roadside Assistance to new and existing customers Assist walkin customers support office operations and market our products outside of the office via marketing calls and visits Responsible for monitoring key competitors in the local market area and making suggestions on initiatives that could improve Direct Autos position in the marketplace and responsible for sales administration and reporting activities <p> <p>LIED2 <p> <p>Compensation The average annualized Total Cash Compensation in 2022 was $40160 Total compensation includes $17 Hourly Base $35360 Annual + monthly performancebased incentive Average monthly incentive payout for 2022 was $400 $4800 Annual <p> <p>Incentive based on productivity incentive payments are not guaranteed and are governed by the terms of the applicable sales bonus plan which is subject to change at National Generals discretion <p> <p>National General Holdings Corp is an Equal Opportunity EO employer VeteransDisabled and other protected categories All qualified applicants will receive consideration for employment regardless of any characteristic protected by law Candidates must possess authorization to work in the United States as it is not our practice to sponsor individuals for work visas <p> <p>In the event you need assistance or accommodation in completing your online application please contact NGIC main office by phone at 336 4352000<p>

Import Coordinator

Company: Mallory Alexander International Logistics

Location: Memphis, TN

Posted Apr 17, 2024

<div> <p>Mallory Alexander International Logistics a global thirdparty logistics company 3PL headquartered in Memphis TN has an immediate opening for a Logistics Professional to join our team<p> <div> <p>Our successful candidate is an organized team player with excellent communication and multitasking skills<p> <p><strong>Duties and Responsibilities<strong><p> <ul><li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Prepare necessary entry documents for wide variety of goods and commodities to the relevant regulatory agencies such as US Customs FDA and USDA in order to secure customs clearance<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=auto>Arrange pickup of air and ocean freight at origins and arrange transportation to destination<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=auto>Coordinate movement of shipments from port via ocean air rail truck or intermodal<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=auto>Prepare and submit Arrival Notices<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=5 dataarialevel=1><span datacontrast=auto>Prepare and examine bills of lading to determine shipping charges and tariffs<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=6 dataarialevel=1><span datacontrast=auto>Communicate with vendors<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=7 dataarialevel=1><span datacontrast=auto>Track and trace shipments<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=8 dataarialevel=1><span datacontrast=auto>Coordinate deliveries to consignees<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=9 dataarialevel=1><span datacontrast=auto>Communicate and follow up with clients regarding shipment status questions andor other inquiries<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=10 dataarialevel=1><span datacontrast=auto>Advise clients on transportation options types of carriers or shipping routes<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=11 dataarialevel=1><span datacontrast=auto>Post bonds for the products being imported or assist clients in obtaining bonds<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=12 dataarialevel=1><span datacontrast=auto>Pay or arrange for payment of freight and insurance fees or other charges<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=13 dataarialevel=1><span datacontrast=auto>Maintain communication and information between Customers and Vendors to ensure that customers needs are met<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=14 dataarialevel=1><span datacontrast=auto>Generate invoicing in accordance with company policy <span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=7 datalistdefnprops= dataariaposinset=15 dataarialevel=1><span datacontrast=auto>Ensuring internal compliance standards are met<span><span dataccpprops=> <span><li> <ul><p><strong>Qualifications<strong><p> <ul><li>High school degree or equivalent<li> <li>2+ years freight forwarding industry experience<li> <li>Customs Brokerage experience preferred<li> <li>Cargowise One experience<li> <li>Excellent organizational time management attention to detail and problemsolving ability<li> <li>Ability to work effectively with a variety of individuals to complete work accurately thoroughly and on tight timelines to best serve customer needs<li> <ul><p><br ><p><p>This position is in office not remote or hybrid Monday through Friday <p> <p><br ><p><p><em><span dataccpprops=><strong><span>HeadhuntersStaffing Agencies please refrain from reaching out to our staff about this position to offer your services<span><strong><span><em><p> <p><br ><br ><p><div> <p><strong>Why Mallory Alexander<strong><p> <p>Mallory Alexander International Logistics is a leading fullservice logistics provider established in 1925 With over 13 different facilities in the US and 2 in China Mallory Alexander supports manufacturers retailers and other suppliers in the storage and shipment of their valuable cargo and we do it with confidenceon time with care everywhere We proudly offer competitive compensation robust benefits and a family environment an environment where our dedicated employees are able make an impact on our customers experience <p> <p><em>If you are based in California we encourage you to read this important information for California residents linked here<em><p> <div>

Housekeeping Supervisor

Company: Placemakr

Location: Nashville, TN

Posted Apr 17, 2024

Placemakr is a venture-backed startup revolutionizing hospitality and home. They offer a unique platform that combines property operations, customer acquisitions, and tech stack for flexible operations. Their tech-enabled buildings provide exceptional guest experiences and value in real estate. As a Housekeeping Supervisor, you'll ensure cleanliness and comfort standards, collaborate with team members, and lead by example. The role requires 3+ years of housekeeping experience and 1+ year of supervisory experience. Benefits include competitive pay, flexible scheduling, and a generous bonus program.

nCino-SalesForce Senior Developer

Company: First Horizon Bank

Location: Memphis, TN

Posted Apr 26, 2024

First Horizon Bank is seeking a Senior Developer with extensive experience in nCino and Salesforce implementation. The ideal candidate will be innovative, energetic, and driven to provide exceptional customer experiences. They will collaborate with a team of business analysts, administrators, and developers to deliver secure and top-notch digital experiences for internal and external customers. The role requires proficiency in nCino Commercial and Retail configuration, nCino Loan Origination Process, nCino development and administration, and Salesforce implementation. Experience with APEX programming, Lightning, SOQL, Process Builder, Flow, and other Salesforce automation tools is essential. The candidate should also have experience in nCino UI, nCino DocMan, nCino Portal, C# or Java, JSON, RESTFul, SQL, SOAP/XML, AJAX, CSS, Angular, JQuery, Javascript, HTML5, and agile ceremonies. First Horizon offers competitive benefits and a commitment to diversity and equity.

Account Executive

Company: Cumulus Media

Location: Nashville, TN

Posted Apr 25, 2024

Cumulus Media in Nashville is seeking a talented Account Executive. The ideal candidate should be passionate, motivated, and goal-oriented with high business acumen. They must possess a hunter mentality, excellent negotiation skills, and the ability to build strong relationships. The role involves prospecting new clientele, understanding their business, and creating customized advertising solutions. The company offers a commission-based structure, comprehensive benefits, and a collaborative work environment.

Digital Application Analyst Business Partner - eDHR (Remote)

Company: BD

Location: Nashville, TN

Posted Apr 25, 2024

The Digital Application Analyst Business Partner (DAABP) is a crucial role in Becton, Dickinson and Company (BD), a leading global medical technology firm. The DAABP is responsible for designing, developing, and implementing new features and enhancements for the eDHR platform, aligning with business needs and supporting BD's Factory of the Future vision. This role involves working closely with various teams and third-party vendors, providing technical support, and ensuring high-quality solutions. The DAABP must have a Bachelor's degree in a relevant field, at least 3 years of software development experience, and expertise in database systems and software development tools. The role offers opportunities for growth, learning, and contributing to transformative health solutions.

Success Manager, Account Success

Company: HealthStream

Location: Nashville, TN

Posted Apr 21, 2024

<p><strong>Job Details<strong> <p> <p><strong>Job Location<strong> <p> <p>USA Remote Nashville TN <p> <p><strong>Remote Type<strong> <p> <p>Fully Remote <p> <p><strong>Position Type<strong> <p> <p>Full Time <p> <p><strong>Job Shift<strong> <p> <p>Day <p> <p><strong>Description<strong> <p> <p>As the 1 advisor for developing and empowering people to deliver the highest quality care <strong>HealthStream<strong>s brands include bestinclass apps software and specialized solutions Over the last 30+ years our Company has remained committed to solving big problems and growing into new product lines We are constantly innovating and finding new ways to positively impact healthcare organizations <p> <p>What does our valuesbased culture offer you <p> <ul><li>A collaborative work environment<li> <li>A missionoriented mindset<li> <li>Workfromhome flexibility<li> <li>A chance to grow your career<li> <ul><p>All our <strong>HealthStreamers<strong> share a common vision to improve the quality of healthcare by developing the people who deliver care For over 30 years we have remained committed to providing effective solutions through innovation and constant growth Today we offer a unified suite of products to streamline scheduling credentialing training and learning management workforce development and other key areas in the healthcare industry We provide recurring value and as a <strong>HealthStreamer<strong> you will be at the forefront of healthcare technology innovation <p> <p>We offer workfromhome flexibility as part of our hybrid workplace policy Our three Resource Centers located in Nashville TN Boulder CO and San Diego CA are available for scheduled inperson events or assigned workspaces for those who want to work in the office Remote team members also have access to flexible space scheduling for occasional use <p> <p>We encourage collaboration and commit to growth for our entire team Our thriving culture allows our team members to continuously solve big problems and we value these contributions If you want to work for a company committed to its values and vision HealthStream is the place for you <p> <p>We make sure patients receive competent care from qualified people As a <strong>HealthStream <strong>team member you would help this vision come to life We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments <p> <p><strong>Your Role As a HealthStreamer<strong> <p> <p><strong>Position Summary<strong> <p> <p>HealthStream Customer Success is dedicated to helping our clients derive maximum value from their HealthStream investment Our mission is to provide unparalleled support at every step of the customer journey ensuring the effective utilization of our solutions to help our customers achieve their strategic priorities As a Success Manager Account Success you will play a pivotal role in driving customer satisfaction and fostering the widespread adoption of our products to support revenue goals This will involve close collaboration and coordination with Account Management Product Success Management Customer Service and other crossfunctional teams <p> <p><strong>Essential Duties and Responsibilities<strong> <p> <p>You will be responsible for adhering to all HeathStream security policies procedures and assigned training <p> <ul><li>Develops and maintains an ongoing consultative relationship with the customer through regular engagement with key stakeholders to review satisfaction and utilization of productssolutions share best practices determine progress to organizational goals and identify ongoing customer needs<li> <li>Presents Quarterly Business Reviews QBRs in coordination with Account Management to review product utilization success metrics and align on future objectives and strategies for mutual success<li> <li>Develops and implements documented remediation plans for atrisk renewals ensuring proactive measures are taken to address identified issues in order to facilitate successful renewals<li> <li>Monitors and tracks the execution of remediation plans regularly assessing progress against established milestones and adjusting strategies as needed<li> <li>Evaluates the effectiveness of remediation strategies and lessons learned to inform future renewal risk mitigation efforts and improve overall customer satisfaction<li> <li>Solicits regular customer feedback and communicates responses accordingly to HealthStream internal stakeholders including sales product management training onboarding and operations<li> <li>Maintains documentation in the customer success platform for all customer engagement activities<li> <li>Collaborates with sales product management onboardingimplementations customer service and other success management team members to ensure seamless interactions with our customers<li> <li>Collaborates with sales and Product Success Managers on renewal strategies<li> <li>Utilizes the community to support customer selfservice by maintaining uptodate product guides and templates advertising webinar topics and encouraging and engaging in discussions with and between customers<li> <li>Collaborates with members of the HealthStream Community team to ensure customer resources on the community are effectively addressing their needs for selfservice<li> <li>Identifies and nurtures referenceable accounts<li> <ul><p><strong>Qualifications<strong> <p> <p><strong>What You Will Need to be Successful<strong> <p> <p><strong>Education Experience and Knowledge Required<strong> <p> <ul><li>Experienced professional with a minimum of a bachelors degree in healthcare business or technical field<li> <li>35 years in a customer servicecustomer success or related role<li> <li>Experience in healthcare organization preferred<li> <li>Experience with HealthStream Learning Center HLC from an administrator level is a plus<li> <li>Experience in a SaaS business desirable<li> <li>Experience with Salesforce and customer success platforms Totango is desirable<li> <ul><p><strong>Skills and Abilities Required<strong> <p> <ul><li>Proficiency in use of Microsoft Office Products<li> <li>Excellent verbal and written communication skills<li> <li>Excellent presentation skills<li> <li>Understanding of data and its application to defining customer success<li> <li>Technical acumen to support development of an indepth understanding of assigned productssolutions<li> <li>Function independently and use critical thinking to analyze and help resolve customer challenges with product utilization and adoption<li> <li>Mentor and support less experienced team members as they encounter newchallenging situations<li> <li>Effectively present information to management customer groups and HealthStream internal stakeholders<li> <li>Collaborate as part of a team to optimize solutions and a seamless delivery approach<li> <li>Interact and build relationships at various levels of customer organizations to identify their needs and work with them to find solutions that fit within their organizational strategy culture and constraints<li> <li>Utilize data to demonstrate customer performance to desired outcomes<li> <li>Coordinate activities across 1015 assigned customer accounts<li> <li>Adapt to changes in strategy or approach as needed in a fast paced innovative environment<li> <li>Willingness to learn a variety of HealthStream platforms and products and to commit to ongoing learning to maintain competence in assigned productssolutions<li> <ul><p><strong>Benefits<strong> <p> <p>HealthStream offers a comprehensive benefits package to eligible employees including <p> <ul><li>Medical Dental and Vision insurance<li> <li>Paid Time Off<li> <li>Parental Leave<li> <li>401k and Roth<li> <li>Flexible Spending Account<li> <ul><ul><li>Health Savings Account<li> <li>Life Insurance<li> <li>Short and LongTerm Disability<li> <li>Medical Bridge Insurance<li> <li>Critical Illness Insurance<li> <ul><ul><li>Accident Insurance<li> <li>Identity Protection<li> <li>Legal Protection<li> <li>Pet Insurance<li> <li>Employee Assistance Program<li> <ul><ul><li>Fitness Reimbursement<li> <ul><p>If you have a passion for improving healthcare outcomes and empowering healthcare workers come join the <strong>HealthStream <strong>team We hope you join us and be a <strong>HealthStreamer<strong><p>

Sr. Healthcare Economics Analyst

Company: Honest Medical Group

Location: Nashville, TN

Posted Apr 19, 2024

<div><b><span><strong>Who You Are<strong><span><b> <p>You are devoted compassionate and enjoy being on the front lines in healthcare changing the lives of your patients You are passionate about getting to the root cause of a patients conditions removing social determinants of healthcare and ensuring the highest possible quality of life for those in your care You dont want to sacrifice quality over quantity and you aim to provide the same level of care and commitment to your patients that you would to your own family member<p> <p><strong>Does this sound like you<strong> <strong>If so we should talk<strong><p> <p><br ><b><span><strong>Who We Are<strong><span><b> <p><p>We are Honest Medical Group a groundbreaking team of health care professionals focused on making a major impact in health care At Honest we align every aspect of our company to support patients and providers We are <strong>devoted to purpose<strong> and <strong>inspired by innovation<strong> We <strong>embrace our communities<strong> and <strong>lead with kindness<strong> We drive health improvements create a seamless member experience and eliminate unnecessary cost We listen to the needs of our patients and our employeescontinually working to push beyond the status quo<p> <p><strong>For us its all in an Honest days work <strong><p> <div> <p><b><span>Your Role<span><b> <p><p>The Sr Analyst Healthcare Economic will support the transformation of care delivery for the organization and work across internal teams to form robust analytical insights that support all Honest lines of business The ideal candidate will have a strong ability to story tell with data describing cost of care drivers diagnosing root causes and prescribing action items for better health outcomes This team member will support datadriven decisions and ensure data insights shape the design of clinical initiatives<p> <p><br ><b><span>Primary Functions of the Senior Analyst Healthcare Economics Include<span><b> <p><ul><li>Work in Honests SQLbased EDW and CMS SASbased VRDC Virtual Research Data Center<li> <li>Compile and analyze internal Honest data to identify patterns trends and root causes<li> <li>Summarize ACO REACH and MSSP attributable membership risk scores and medical expenses for new business prospects through use of the VRDC<li> <li>Support discussions with clinical leaders to identify action items<li> <li>Model and track ROI of clinical initiatives<li> <li>Perform other related responsibilities as assigned<li> <ul><p><br ><b><span>How You Qualify<span><b> <p><p>You reviewed the Who You Are section of this job posting and immediately felt the need to read on This makes you a match for our innovative culture You accept things change quickly in a startup environment and are willing to pivot quickly on priorities<p> <ul><li>Bachelors degree in Accounting Finance Business Intelligence or similar field<li> <li>4+ years minimum relevant work experience including VRDC use and knowledge in the CMS attribution logic for ACOs<li> <li>Strong SAS SQL and Excel skills<li> <li>Ability to identify inefficiencies reengineer processes prepare an action plan and execute<li> <li>Strong attention to detail and a passion for digging into processes to better understand them and communicate the big picture<li> <li>Excellent interpersonal and communication skills and a demonstrated ability to work effectively across functions<li> <li>Proven ability to operate comfortably and effectively in a fast paced highly matrixed environment<li> <li>Strong strategic analytical and creative skills with a history of tackling and solving complex challenges<li> <li>Adapt and advance data amp customer insight as a discipline and a practice through a highly collaborative and inclusive style<li> <li>Comfort with ambiguity yet unstoppable drive to create order out of chaos<li> <li>Passion for evolving quantitative methods flexible in approaches such that you see opportunities for data where others might see constraints<li> <ul><div><b><span><strong>How You are Supported<strong><span><b> <ul><li>As a fulltime team member you will benefit from Honests exceptional total rewards package including competitive base pay with bonuses paid time off starting at 4 weeks for full time employees 12 paid holidays per year reimbursement for continuing medical education 401k with match health dental and vision insurance <li> <li>As a parttime team member<em> y<em>ou will benefit from Honests total rewards package including competitive base pay with bonuses prorated paid time off paid holidays reimbursement for continuing medical education 401k with match <li> <li>Family friendly policies that support paid parental leave and flexible work arrangements<li> <li>As a team member youll be supported by our robust commitment to training and development that starts with onboarding and continues throughout your career with Honest<li> <li>You will collaborate with likeminded healthcare professionals who like you understand the importance and value of Honests highquality valuebased care model<li> <ul><p>Honest is an equal opportunity employer that is committed to inclusion and diversity We take affirmative action to ensure equal opportunity for all applicants without regard to race color religion sex sexual orientation gender identity national origin disability Veteran status or other legally protected characteristics <p> <p>Honest is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email talentHonestMedicalGroupcom for assistance Reasonable accommodation will be determined on a casebycase basis<p> <p>Honest Medical Group contacts candidates via various platforms including Honests recruiting platform andor email or text message If working with candidates directly Honest will contact candidates using an honestmedicalgroupcom email address For reference the recruiting process will always include a live phone call andor real person interview prior to making a formal offer of employment Honest will never ask for an individuals confidential personal information or financial account information ie social security number or bank account andor routing number prior to a formal offer and will never ask for transfers of money or financial information by email text Venmo or other social media Further Honest will never request financial account security information ie PIN number password or security access information We encourage all candidates to be diligent in their job search and to verify the contact information of individuals they are working with If there are any questions as to whether a communication is coming from Honest candidates may reach out to talenthonestmedicalgroupcom<p> <p><br ><p><div>

FHN MARKETING MANAGER

Company: FHN Financial

Location: Memphis, TN

Posted Apr 26, 2024

FHN Financial is recruiting for a Senior Marketing Manager in Memphis, TN. The role involves developing and executing marketing strategies, managing budgets, and fostering relationships with stakeholders. The ideal candidate should have at least 5 years of experience in marketing, preferably in the financial services industry, with strong graphic design skills and leadership abilities.

Frequently Asked Questions

What are typical salary ranges by seniority in Vision Insurance?
Entry‑level Vision Insurance roles such as Claims Adjuster or Network Coordinator typically earn $45,000 to $55,000 annually. Mid‑level positions like Actuarial Analyst or Compliance Officer range from $60,000 to $80,000. Senior roles, including Senior Actuary or Director of Claims, command $90,000 to $120,000, with bonus structures tied to utilization and cost‑saving initiatives.
What skills and certifications are required for a career in Vision Insurance?
Essential skills include optical billing, claims adjudication, data analytics, and proficiency with EPIC, VisionCare, and SAS/R for actuarial modeling. Certifications such as Certified Vision Insurance Specialist (CVIS), Certified Health Claims Professional (CHCP), and Certified Health Insurance Specialist (CHIS) are highly regarded. Knowledge of HIPAA compliance, ACA regulations, and familiarity with tele‑optometry platforms also enhance employability.
Is remote work available for Vision Insurance professionals?
Many Vision Insurance roles support remote or hybrid models. Claims Adjusters and Compliance Officers often work remotely with secure VPN access to EPIC and VisionCare dashboards. Network Coordinators may travel to optometrist offices but can also handle most coordination tasks from home. Integration Specialists and Actuarial Analysts typically require full‑time office presence for complex data integration projects, but some firms offer flexible arrangements.
What career progression paths exist within Vision Insurance?
A typical trajectory starts as a Claims Adjuster or Network Coordinator, moving to senior adjuster or manager roles. From there, professionals can transition into actuarial or compliance leadership, becoming Senior Actuary, Compliance Director, or Director of Claims. Technical specialists may advance to Health IT Lead or Director of Systems Integration, overseeing VisionCare‑EHR integration and API development.
What are current industry trends affecting Vision Insurance?
Key trends include the expansion of tele‑optometry services, AI‑driven risk scoring for ocular claims, and value‑based care models linking provider reimbursement to visual outcomes. Integration of VisionCare data with EHR systems is accelerating, driven by HIPAA‑compliant APIs and real‑time eligibility checks. Regulatory changes, such as updates to Medicare Advantage ocular benefits, are prompting insurers to refine benefit design and cost‑control strategies.

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