Vision Insurance Jobs in Manila, Philippines

11,534 open positions · Updated daily

Looking for Vision Insurance jobs in Manila, Philippines? Browse our curated listings with transparent salary information to find the perfect Vision Insurance position in the Manila, Philippines area.

Customer Care Voice Associate

Company: NTT DATA Services

Location: Manila, Philippines

Posted Jan 12, 2025

NTT DATA is currently hiring for a Customer Care Voice Associate position in Quezon City, Philippines. The role involves answering member calls regarding health insurance benefits, eligibility, and claim status. The successful candidate will also support less experienced team members, handle escalated issues, and interact with clients and internal departments. Requirements include a high school diploma or equivalent, 1+ year of customer service experience, knowledge of healthcare insurance policy concepts, and proficiency in Windows PC applications. The position involves working Monday-Friday (08:00am to 08:00pm EST) and Saturday (08:00am to 12:00pm EST), with potential overtime and weekend work based on business requirements.

CRM and Automation Specialist

Company: Outsource Access

Location: Philippines

Posted Jan 06, 2025

The CRM and Automation Specialist is a vital role in managing and optimizing the Salesforce environment, ensuring a top-notch user experience and system performance. Key responsibilities include error troubleshooting, user support, reporting and dashboards creation, data integrity, research and support, quality assurance, user feedback collection, Salesforce configuration assistance, training and documentation, and access management. The ideal candidate should have a Bachelor's degree in Computer Science, Information Technology, or a related field, with 2+ years of Salesforce support experience, preferably in a technical or customer-facing role. Familiarity with integration tools like Zapier is required, along with experience in data management tools and practices. Strong analytical and communication skills are essential, along with the ability to collaborate with cross-functional teams. Benefits include a competitive salary, HMO, group life insurance, virtual credit card, paid leaves, and other exciting benefits. Outsource Access, the company offering this role, is an award-winning offshore fully-managed virtual assistant and outsourcing services provider in the Philippines, serving thousands of clients in over 50 industries.

People Services Center Analyst

Company: General Motors

Location: Bonifacio Global City, Philippines

Posted Jan 12, 2025

General Motors (GM) is hiring for a role in Global Business Solutions (GBS) People Services, focusing on operational and tactical tasks with customer interaction. The role is hybrid, requiring three in-office days per week. Key responsibilities include case processing, continuous improvement, operational efficiency, and complaint handling. Required qualifications include a bachelor's degree, 1+ year of experience in a Shared Services/Contact Center, and proficiency in various HR systems. Preferred qualities include action orientation, customer focus, and technical skills.

Representative, Club Royale

Company: Royal Caribbean Group

Location: Pasay, Philippines

Posted Jan 12, 2025

Royal Caribbean Cruises Ltd. is inviting applications for a Representative, Club Royale position. The role involves providing high-level service to high-value casino guests to increase their annual ship visits. Responsibilities include handling reservations, managing direct group bookings, and ensuring customer satisfaction. The ideal candidate should have a college degree, preferably with Royal Caribbean call center experience, sales experience, and previous casino or external-facing experience with high-value guests.

Customer Service Representative

Company: Thermo Fisher Scientific

Location: Manila, Philippines

Posted Jan 12, 2025

Thermo Fisher Scientific is seeking a Customer Service Representative with at least 1 year of experience. The role involves responding to customer inquiries, handling complaints, maintaining records, and collaborating with other departments. The company offers a competitive wage, benefits, and opportunities for career growth. It values a diverse and unified team culture, and provides learning opportunities and social networks. The position has a real-life impact on health, cleanliness, and safety worldwide.

Customer Care Voice Associate

Company: NTT DATA Services

Location: Manila, Philippines

Posted Jan 12, 2025

NTT Data Services is hiring for a Customer Care Voice Associate position in Quezon City. The role involves handling inbound calls related to health insurance benefits, eligibility, and claim status. The successful candidate will support team members, interact with clients and internal departments, and maintain a strong understanding of the healthcare insurance industry. Requirements include a high school diploma, 1+ year of customer service experience, and familiarity with healthcare insurance policies. The role requires availability from Monday to Friday (08:00am to 08:00pm EST) and Saturday (08:00am to 12:00pm EST), with potential overtime and weekend work.

Analyst - Fraud, Loss Prevention and Compliance

Company: General Motors

Location: Bonifacio Global City, Philippines

Posted Jan 12, 2025

General Motors (GM) is seeking a candidate for a hybrid role in the Fraud, Loss Prevention and Compliance Team. The role involves assessing and mitigating potential revenue leakage and fraudulent activities related to OnStar services and Global Connected Customer (GCC) organization. The successful candidate will be expected to report to the office three times a week. Required qualifications include a bachelor's degree, strong Microsoft Office skills, and relevant experience in operations audit or fraud detection. Fluency in Portuguese or Spanish is a plus. GM aims to foster an inclusive environment and offers total rewards benefits.

Medical Associate

Company: Wipro

Location: Manila, Philippines

Posted Dec 24, 2024

The role involves providing technical support to clients, resolving their issues, and ensuring adherence to SLAs. Responsibilities include handling inbound and outbound calls, managing patient payments, and addressing inquiries while adhering to HIPAA guidelines. The ideal candidate should have good communication skills, basic computer knowledge, and preferably some BPO experience. The position is located in Tech Tower, Ayala Cebu Business Park.

JR-202423645 Mandarin Bilingual Senior Auditor

Company: General Motors

Location: Bonifacio Global City, Philippines

Posted Dec 23, 2024

The Senior Auditor role at General Motors Audit Services (GMAS) involves participating and leading audit assignments, planning and executing audits, and providing independent assurance and advisory services. The role requires strong communication skills, significant audit experience, and proficiency in Microsoft Office and Excel. The position offers opportunities for professional development and collaboration within the team. GMAS aims for a diverse and inclusive work environment, committed to zero crashes, emissions, and congestion.

Customer Care Voice Associate

Company: NTT DATA Services

Location: Manila, Philippines

Posted Jan 12, 2025

NTT Data Services is hiring a Customer Care Voice Associate to join their team in Quezon City. The role involves answering member calls, supporting team members, interacting with clients and internal departments, organizing tasks, and maintaining knowledge of the healthcare insurance industry. The position requires a high school diploma, 1+ years of customer service experience, and strong analytical skills. The schedule is Monday-Friday 8am-8pm EST and Saturday 8am-12pm EST, with potential for overtime and weekend work.

Call Center Senior Representative

Company: NTT DATA Services

Location: Manila, Philippines

Posted Jan 12, 2025

NTT DATA is currently seeking a BPO Senior Representative in Manila. The role involves answering inbound calls regarding health insurance benefits, supporting team members, and interacting with clients and internal departments. The ideal candidate should have a high school diploma or equivalent, 1+ years of computer experience, strong analytical skills, and be available for a specific schedule. NTT DATA is a global innovator offering business and technology services, committed to diversity and inclusion.

Mandarin Bilingual Analyst

Company: General Motors

Location: Bonifacio Global City, Philippines

Posted Jan 12, 2025

The job posting is for a hybrid role in GM's Global HR People Services, focusing on operational tasks and customer service. The role involves case processing, query resolution, and continuous improvement. Required qualifications include proficiency in Workday HCM, case management systems, and various languages. Preferred qualifications include action orientation, customer focus, and problem-solving skills. The role does not offer immigration sponsorship.

Frequently Asked Questions

What are typical salary ranges by seniority in Vision Insurance?
Entry‑level Vision Insurance roles such as Claims Adjuster or Network Coordinator typically earn $45,000 to $55,000 annually. Mid‑level positions like Actuarial Analyst or Compliance Officer range from $60,000 to $80,000. Senior roles, including Senior Actuary or Director of Claims, command $90,000 to $120,000, with bonus structures tied to utilization and cost‑saving initiatives.
What skills and certifications are required for a career in Vision Insurance?
Essential skills include optical billing, claims adjudication, data analytics, and proficiency with EPIC, VisionCare, and SAS/R for actuarial modeling. Certifications such as Certified Vision Insurance Specialist (CVIS), Certified Health Claims Professional (CHCP), and Certified Health Insurance Specialist (CHIS) are highly regarded. Knowledge of HIPAA compliance, ACA regulations, and familiarity with tele‑optometry platforms also enhance employability.
Is remote work available for Vision Insurance professionals?
Many Vision Insurance roles support remote or hybrid models. Claims Adjusters and Compliance Officers often work remotely with secure VPN access to EPIC and VisionCare dashboards. Network Coordinators may travel to optometrist offices but can also handle most coordination tasks from home. Integration Specialists and Actuarial Analysts typically require full‑time office presence for complex data integration projects, but some firms offer flexible arrangements.
What career progression paths exist within Vision Insurance?
A typical trajectory starts as a Claims Adjuster or Network Coordinator, moving to senior adjuster or manager roles. From there, professionals can transition into actuarial or compliance leadership, becoming Senior Actuary, Compliance Director, or Director of Claims. Technical specialists may advance to Health IT Lead or Director of Systems Integration, overseeing VisionCare‑EHR integration and API development.
What are current industry trends affecting Vision Insurance?
Key trends include the expansion of tele‑optometry services, AI‑driven risk scoring for ocular claims, and value‑based care models linking provider reimbursement to visual outcomes. Integration of VisionCare data with EHR systems is accelerating, driven by HIPAA‑compliant APIs and real‑time eligibility checks. Regulatory changes, such as updates to Medicare Advantage ocular benefits, are prompting insurers to refine benefit design and cost‑control strategies.

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