Vision Insurance Jobs in Spain
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Systems Architect – MDR Services
Company: WatchGuard Technologies, Inc.
Location: Spain
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> WatchGuard embraces a Flexible Work Philosophy Most of our employees can choose to work from the office at home or any combination of the two Weve built a global workforce of outstanding team members and a flexible culture built on trust collaboration and belonging <strong> <p> <p> <p> <p> <em> Enter the exciting world of cybersecurity WatchGuard has been protecting businesses against cyber criminals malware adware spam and accidental exposures for over 25 years Every one of us depend on the internet for information communication ecommerce and entertainment WatchGuard has and will continue to develop solutions to combat ever changing cyberthreats Join WatchGuard in this fight to keep our customers safe from the perils of the internet <em> <p> <p> <p> <p> <strong> <u> About the Position <u> <strong> <p> <p> The WatchGuard SOC operated by seasoned cybersecurity experts armed with security analytics industryleading machine learningAI and threat intelligence keeps our MSP customers safe The team constantly monitors hunts detects and contains threats lurking in their endpoints and networks around the clock while assessing their attack surface to strengthen security posture and improve their resiliency to threats <p> <p> The SOC Architect position will play a key role in expanding WatchGuards new Managed Detection and Response MDR service that is backed by our SOC team <p> <p> <em> <em> <p> <p> We are seeking an experienced System Architect with strong background in designing Security Operations Center SOC and other managed services infrastructures As a key member of our team you will play a critical role in designing implementing and maintaining robust infrastructure to facilitate our SOC Analysts amp Threat Hunters giving an excellent scalable and efficient MDR service <p> <p> <p> <p> This role will report directly to the Director of WG Labs and will work very closely with the SOC manager people from the product area such as Market Owners Project Managers Product Owners etc and the engineering managers of the different platforms and systems that serve the SOC business <p> <p> The ideal candidate must have an excellent knowledge of modern technologies be able to think out of the box view the global picture to accommodate the product vision with the SOC platform requirements strategic thinking and have strong communication and interpersonal skills <p> <p> <p> <p> <strong> <u> A day in the life <u> <strong> <p> <p> <p> <p> An architect begins their day by reviewing system requirements with stakeholders This may include meetings with product managers developers and other architects to discuss the needs of the system and how they can best be implemented They then create architectural designs that outline how the system will be built Once the design has been established the architect works closely with the developers to ensure that the system is being built according to the design This can include reviewing the code and mentoring developers to help them understand the architecture <p> <p> <p> <p> Throughout the day architects may face technical challenges that require innovative solutions This may involve identifying and resolving performance issues ensuring system reliability and implementing security measures A crucial aspect of their role is communication They must be able to clearly explain their design decisions to stakeholders and work effectively with team members to implement these decisions <p> <p> <p> <p> The field of technology is constantly evolving so as an architect you must keep up with the latest trends and emerging technologies This may involve reading industry publications attending conferences and conducting independent research <p> <p> <p> <p> In addition to daytoday tasks a Software Systems Architect must also think strategically about the future of the system This may involve planning for future iterations of the system and considering how current design decisions will affect the system in the future <p> <p> <p> <p> This role requires a combination of technical expertise communication skills and strategic thinking Its a challenging but rewarding role that has a significant impact on the success of MDR services <p> <p> <p> <p> <p> <p> <strong> Position Responsibilities <strong> <p> <ul> <li> <p> Meet with stakeholders to gather requirements for upcoming projectsinitiatives <p> <li> <li> <p> Collaborate with crossfunctional teams to design and implement secure and scalable systems architecture for our SOC <p> <li> <li> <p> Develop architectural blueprints ensuring alignment with security best practices compliance requirements and business objectives <p> <li> <li> <p> Product Specifications Develop highlevel product specifications identified by Market Owner paying attention to system integration and feasibility <p> <li> <li> <p> Assist in the development of policies and best practices related to technology workflows and coding standards <p> <li> <li> <p> Identify inefficiencies in technical workflows and recommend innovative solutions to address these issues <p> <li> <li> <p> Technical Guidance Provide technical guidance to developers and engineers <p> <li> <li> <p> Identify inefficiencies in technical workflows and recommend innovative solutions to address these issues <p> <li> <li> <p> Quality Assurance Ensure the software meets all quality security compliance modifiability and scalability requirements <p> <li> <li> <p> Assist in defining key metrics for measuring success of our ongoing support of key stakeholders and their related systems and processes <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Proven experience as a software architect <p> <li> <li> <p> Excellent communication and leadership skills <p> <li> <li> <p> Experience in software development and coding across various languages C NET Java etc <p> <li> <li> <p> Excellent knowledge of software and application design and architecture Microservices Containers Cloud based infrastructures AWS Azure CDCI <p> <li> <ul> <ul> <li> <p> Indepth knowledge and experience of managed detection and response involving cloud services and cloud computing particularly Microsoft 365 <p> <li> <li> <p> Solid knowledge of SOCrelated technologies including <p> <li> <li> <p> IEM Security Information and Event Management Familiarity with tools like Splunk ArcSight QRadar etc <p> <li> <li> <p> IDSIPS Intrusion DetectionPrevention Systems Understanding of how they work and how to integrate them into the architecture <p> <li> <li> <p> Firewalls and Gateways Knowledge of perimeter security solutions <p> <li> <li> <p> Endpoint Security Experience with security solutions on end devices <p> <li> <li> <p> Identity and Access Management IAM Familiarity with authentication and authorization systems <p> <li> <li> <p> Security Automation and Orchestration Knowledge of tools like Ansible Puppet etc <p> <li> <li> <p> Fluent in Spanish and English <p> <li> <ul> <p> <p> <p> <p> <p> <strong> Why Work for WatchGuard <strong> <p> <p> <p> <p> WatchGuard is a global leader in network security and intelligence advanced endpoint protection multifactor authentication and secure WiFi Our awardwinning products and services are trusted worldwide by more than 18000 security resellers and service providers to protect more than 250000 customers Our technology keeps our customers ahead of increasingly sophisticated hackers and has fueled record revenues at WatchGuard <p> <p> <p> <p> WatchGuard is headquartered in Seattle Washington with team members working remotely and in offices worldwide <p> <p> <p> <p> Our company culture places an intense focus on our customers and employees From the newest employee to our CEO youll find that each person at WatchGuard embodies our Core Values Accountability Community Belonging Action Innovation and CustomerCentric Learn more about our company culture at wwwwatchguardcomwgrdcareers <p> <p> <p> <p> WatchGuard provides equal employment opportunities for all qualified employees regardless of their race color national origin religion ancestry creed pregnancy age sex sexual orientation including gender expression or identity marital status mental or physical disability honorably discharged veteran or military status or any other category protected by federal state or local laws Our equal employment opportunity or EEO policy focuses solely on the talent hard work contributions and actual results achieved by each WatchGuard employee and on the potential of employment candidates to make such contributions We consider focusing on an employees protected characteristics rather than on talent hard work and actual work results to violate our EEO policy As an Equal Opportunity Employer we are committed to a diverse workforce WatchGuard participates in Everify <p> <p> <p> <p> WatchGuard is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures Please let us know if you need assistance or accommodation due to a disability <p><p>
Staff Java Software Developer (BSS)
Company: Vonage
Location: Spain
Posted Apr 15, 2024
The job posting is for a Staff Java Software Developer position at Vonage. The role involves building infrastructure and business logic for next-generation unified communication platforms. The developer will be responsible for developing Business Support System solutions that serve millions of users and businesses. The ideal candidate should have at least 8+ years of software development experience, proficiency in Java and Spring, and experience with AWS, Kubernetes, MongoDB, Docker, Salesforce, and Zuora. The role requires end-to-end task ownership, innovation in disruptive technologies, and the ability to independently tackle challenges. Experience in Agile software development methodology, a strong recommendation from a previous employer, and a desire to mentor junior developers are also valued.
DevOps Engineer
Company: leadtech
Location: Spain
Posted Apr 13, 2024
Leadtech, a company with over 500 employees across Spain, is seeking a DevOps Engineer with at least 3 years of experience in web systems. The ideal candidate should have excellent communication skills, be proficient in Linux, and have experience with AWS, Ansible, Terraform, Kubernetes, and CDNs. They will be responsible for defining and driving the DevOps software development life cycle, providing software architecture guidance, and optimizing non-production environments. Leadtech offers a team-first environment, flexible work hours, remote work options, and a comprehensive benefits package including health insurance, training budget, and team-building activities.
Product Designer
Company: Welltech
Location: Poland, Spain
Posted Apr 28, 2024
Welltech, a global IT powerhouse specializing in Health & Fitness mobile applications, is seeking a Product Designer. With over 200M installs and 65M installs across their suite of 6 apps, they aim to transform lives through personalized guidance for workout and nutrition plans. The role involves collaborating with diverse teams to create seamless interfaces, prototyping, and iterating on design solutions. The ideal candidate should have 2+ years of experience in product design, proficiency in design tools, and a strong portfolio showcasing design expertise and problem-solving skills.
Senior Security Risk Management Engineer
Company: Databricks
Location: Netherlands,UK,Spain,Costa Rica,Brazil
Posted Apr 18, 2024
<p class=jobDescription> <p> RDQ124R75 <p> <p> The Databricks Security Risk Management teams mission is to proactively identify manage and monitor security risks that may impede Databricks ability to achieve its strategic objectives while safeguarding the confidentiality integrity and availability of information and physical company assets You will be an individual contributor on this dynamic and highly effective team <p> <p> This is a remote work opportunity within the following geographic regions <p> <ul> <li> <p> Netherlands Great Britain United Kingdom Spain Costa Rica Brazil <p> <li> <ul> <p> You will work with a global Databricks team spread across various locations in the US and EMEA to conduct security risk assessments maintain the Databricks risk register and more <p> <p> <strong> The impact your will have <strong> <p> <ul> <li> <p> Integrate security risk management across the organization <p> <li> <li> <p> Determine and drive risk mitigation efforts <p> <li> <li> <p> Support recurring reporting of risk program metrics to leadership <p> <li> <li> <p> Manage security risk acceptance and exceptions processes <p> <li> <li> <p> Maintain riskrelated policy and process documents <p> <li> <ul> <p> <strong> What we look for <strong> <p> <p> We are looking for a professional with the following skills and practical experience in <p> <ul> <li> <p> Designing implementing and managing a security risk management program and risk acceptance security exception process <p> <li> <li> <p> Building endtoend risk scenarios specific to a companys environment <p> <li> <li> <p> Completing projects with multiple dependencies constraints and build relationships with manage diverse stakeholders remotely <p> <li> <li> <p> Tracking and reporting key performance and risk indicators <p> <li> <li> <p> Ability to clearly articulate risk concepts and results to leadership and peers <p> <li> <li> <p> Excellent verbal and written communication documentation collaboration analytical and presentation skills <p> <li> <li> <p> Bachelors degree from an accredited college or university in cybersecurity computer science or related field is preferred <p> <li> <li> <p> Relevant security and GRC certifications such as CISSP CCSP CSSLP CGRC CCSK GSEC GCIH GCFE GCFA and CEH are preferred <p> <li> <li> <p> 4+ years of security experience or advanced degree + 2 years of security experience <p> <li> <li> <p> Working understanding of security assessment risk management and compliance frameworks eg NIST 80037 NIST 80039 NIST 80030 MITRE ATTampCK ISO 27001 ISO 27005 NIST 80053 SOC 2 PCI FedRAMP and how they are interrelated <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Private Medical Insurance <p> <li> <li> <p> Private Life Insurance <p> <li> <li> <p> Equity Awards <p> <li> <li> <p> Paid Parental Leave <p> <li> <li> <p> Fitness Reimbursement <p> <li> <li> <p> Annual Career Development Fund <p> <li> <li> <p> Home OfficeWork Headphones Reimbursement <p> <li> <li> <p> Business Travel Accident Insurance <p> <li> <li> <p> Mental Wellness Resources <p> <li> <ul><p>
Product Manager - Grafana Datasources
Company: Grafana Labs
Location: Spain
Posted Apr 18, 2024
<p class=jobDescription> <p> <strong> This is a remote position and were considering candidates in Spain <strong> <p> <p> As a Product Manager at Grafana Labs youll develop a vision and strategy for your product domain You will own your products roadmap collateral and market research and you will collaborate with Grafana leadership on finetuning your products goals You will be the primary advocate and expert in your area with a strong ability to communicate needs functionality and details effectively both to external customers and internal stakeholders The teams and people you will be interacting with will be 100 remote and globally distributed so clear and proactive communication is essential <p> <p> Product Managers are the bridge that connect RampD to our gotomarket team and customers We are facilitators who ensure the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers <p> <h2> <strong> The Role <strong> <h2> <p> Grafanas foundational value proposition is that you can use it to visualize and act on your data wherever it lives We accomplish this with hundreds of <a class=fontbold underline fontbold underline fontbold underline href=httpsgrafanacomgrafanapluginstype=datasource rel=noopener noreferrer nofollow target=blank> data sources <a> plugins that allow users to query visualize and alert on data directly from tools like Prometheus Elasticsearch CloudWatch and Postgres Many data sources are authored outside of Grafana Labs but we build and maintain a core set used by millions of users <p> <p> As the <strong> Data Sources product manager <strong> youll work with several teams who build and maintain open source and partner data sources Youll pair with engineers and designers to select which data sources we should create next which maintenance and improvements to prioritize and ways to uplevel the most common thing Grafana users do connect to and query thirdparty data The role also involves supporting partnerships with companies who contract with us to maintain or sign their data sources <p> <p> Since data sources vary widely this job requires a technical background knowledge of software development tools and the ability to ramp up quickly on the many technologies with which we integrate <p> <p> As a Product Manager at Grafana Labs you will <p> <ul> <li> <p> Transform ideas and feedback into a product vision and roadmap <p> <li> <li> <p> Empathize with customer problems in order to collect user needs requirements and pain points <p> <li> <li> <p> Curate and properly represent user feedback to Engineering while providing evidence to support tradeoffs and priorities <p> <li> <li> <p> Work closely with product marketing to take products and features to market including creating and updating presentations documentation website content datasheets and whitepapers <p> <li> <li> <p> Use your deep product expertise to make decisions about our gotomarket strategies pricing packaging licensing and tiering <p> <li> <ul> <h2> <strong> Were excited about you because you have <strong> <h2> <ul> <li> <p> 2+ years of experience in Product Management <p> <li> <li> <p> Experience building technical tools for software engineers <p> <li> <li> <p> A propensity for regularly analyzing engagement data and making informed datadriven decisions <p> <li> <li> <p> Experience partnering with UX to build delightful features with solid designs <p> <li> <li> <p> Experience working with engineering teams to design and build products in a fastpaced environment <p> <li> <li> <p> Excellent written and verbal communication skills <p> <li> <ul> <h3> Bonus Points <h3> <ul> <li> <p> Experience shipping integrations to thirdparty software <p> <li> <li> <p> Experience working across multiple engineering teams at once <p> <li> <li> <p> Working knowledge of database software andor API authentication <p> <li> <li> <p> Experience with open source software andor commercial open source companies <p> <li> <li> <p> Previous experience in Application Performance Monitoring Observability or Devops <p> <li> <ul> <p> In Spain the Base compensation range for this role is EUR 69 000 EUR 83 000 Actual compensation may vary based on level experience and skillset as assessed in the interview process Benefits include equity bonus if applicable and other benefits listed <a class=fontbold underline fontbold underline clink href=httpsgrafanacomaboutcareersjobs rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <em> Compensation ranges are country specific If you are applying for this role from a different location than listed above your recruiter will discuss your specific markets defined pay range amp benefits at the beginning of the process <em> <p><p>
Tax & Accounting Specialist
Company: leadtech
Location: Spain
Posted Apr 14, 2024
Leadtech, a dynamic digital business company founded in 2009, is seeking a Tax & Accounting Specialist. The ideal candidate will ensure effective accounting processes, manage indirect tax activities, and prepare financial statements. They should have at least 5 years of experience in accounting and fiscal departments, with knowledge of Spanish taxes and general accounting principles. The role involves supervising VAT returns, optimizing VAT compliance, and assisting with long-term tax strategies. The company values collaboration, positivity, and offers a range of benefits including flexible work hours, remote work options, and a team-building budget.
Staff Security Assurance Engineer - Vendor Security Risk Management
Company: Databricks
Location: Spain
Posted Apr 20, 2024
<p class=jobDescription> <p> RDQ125R33 <p> <p> The Databricks Security Assurance Team enables Databricks to achieve third party certifications and to manage vendor security risk in order to help secure Databricks and provide confidence to customers As a Staff Security Assurance Engineer with a focus on vendor security risk you will be responsible for performing vendor security reviews as well as maintaining and improving the Databricks vendor security risk management program You will be an individual contributor reporting to the Senior Director of Security Assurance <p> <p> This is a work opportunity within the following geographic regions <p> <ul> <li> <p> Netherlands Great Britain United Kingdom Spain Costa Rica Brazil <p> <li> <ul> <p> <strong> The impact you will have <strong> <p> <ul> <li> <p> Evaluate the security program maturity security controls and security documentation of Databricks vendors by performing security risk assessments and audits <p> <li> <li> <p> Maintain vendor security risk assessment procedures and related documentation <p> <li> <li> <p> Update the security language used in Databricks vendor contracts <p> <li> <li> <p> Help mature the classification and management of critical Databricks vendors <p> <li> <li> <p> Benchmark identify drive and manage vendor security risk management program maturity improvements <p> <li> <li> <p> Analyze develop and maintain vendor security risk management program metrics for reporting <p> <li> <ul> <p> <strong> What we look for <strong> <p> <p> We are looking for a professional with the following skills and practical experience in <p> <ul> <li> <p> Bachelors degree in Computer Science or related field or equivalent experience <p> <li> <li> <p> 8+ years of security experience with at least 4 years of that in vendor security risk management including performing vendor security reviews <p> <li> <li> <p> Experience conducting security audits of vendors <p> <li> <li> <p> Experience managing and improving vendor security risk programs <p> <li> <li> <p> A comprehensive understanding of security controls across all domains <p> <li> <li> <p> A general understanding of key technical security controls <p> <li> <li> <p> Familiarity with vendor security questionnaires for third party assessments <p> <li> <li> <p> Knowledge and understanding of security regulations and standards such as SOC 2 PCI ISO 27001 etc <p> <li> <li> <p> Experience working effectively across the spectrum of individual contributors and senior leadership within an organization for example Procurement IT Security etc <p> <li> <li> <p> Experience working with Legal Teams regarding the security language in vendor contracts <p> <li> <li> <p> Handson experience with BitSight or other vendor security monitoring software is preferred <p> <li> <li> <p> Experience classifying vendors by criticality and security risk is preferred <p> <li> <li> <p> Experience with Jira is preferred <p> <li> <li> <p> Security related certifications such as CISSP is preferred <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Private medical insurance <p> <li> <li> <p> Life accident amp disability insurance <p> <li> <li> <p> Equity awards <p> <li> <li> <p> Enhanced Parental Leaves <p> <li> <li> <p> Fitness reimbursement <p> <li> <li> <p> Annual career development fund <p> <li> <li> <p> Home office amp work headphones reimbursement <p> <li> <li> <p> Business travel accident insurance <p> <li> <li> <p> Mental wellness resources <p> <li> <li> <p> Employee referral bonus <p> <li> <ul><p>
QA Tester for Apps
Company: leadtech
Location: Spain
Posted Apr 17, 2024
<p>Were looking for a <strong>QA Tester <strong>who is passionate about their work adapts easily and shares our company values<p><p><strong>A little bit about us<strong><p><p>Leadtech has been fostering and developing innovative digital businesses across several industries since 2009 It has since then expanded to a team of over 500 committed employees working all over Spain We are thrilled to have more than 23 nationalities working together and very proud to see that our products and services are enjoyed by millions of users monthly around the globe <em>LifeAtLeadtech<em><p><p><strong>How will you make a difference<strong><p><ul style=> <li style=>Manage prepare and monitor testing and its push through production in an agile environment<li> <li style=>Together with the QA team define and prepare the strategy to improve the quality of our products<li> <li style=>Work closely with the business and engineering team to provide ideas of improvement<li> <li style=>Share your experience and knowledge with the QA team<li> <ul><p><strong>Your team<strong><p><p>Were teamfirst If you believe in the power of collaboration and that the teams success is your success then youre one of us<p><p>Fun is fundamental We believe in forming strong bonds in and outside the office Thats why we have a teambuilding budget and organize activities to enjoy ourselves<p><p>Positivity wins the day Bring a positive attitude and communicate openly Selfawareness and an openness to learn are always a plus<p><p><strong>Requirements<strong><p><p>What will make you stand out from the crowd<p><ul style=> <li style=>Previous experience working as a QA Tester<li> <li style=>Experience in validation of APPS like IOS and ANDROID<li> <li style=>Strong experience in software Quality Assurance test plan and test case generation<li> <li style=>Experience in Agile methodologies and working in a multidisciplinary team is desirable<li> <li style=>Ability to report and document clearly<li> <li style=>Experience in working with bugtracking software<li> <li style=>Knowledge of programming languages<li> <li style=>Interest in testing industry trends<li> <li style=>Good English and Spanish skills<li> <li style=>Team player<li> <ul><p><strong>Benefits<strong><p><p><strong>Perks of being one of us<strong><p><ul style=> <li style=>Topnotch private health insurance includes dental and psychological services<li> <li style=>Fulltime permanent contract<li> <li style=>Flexible time off no blackout dates plus your birthday Christmas Eve and New Years Eve off<li> <li style=>Remote work OR come into the office if you prefer<li> <li style=>Flextime 7 930 am 330 730 pm<li> <li style=>Free Friday afternoons a 7hour workday + 35hour week in July and August free afternoons here we come<li> <li style=>Enhanced career path designed just for you<li> <li style=>External training budget<li> <ul><ul style=> <li style=>Other ticket restaurant nursery tickets<li> <li style=>Budget for teambuilding activities<li> <li style=>We celebrate all company landmarks<li> <li style=>And when you come into the office youll get free coffee and snacks fresh fruit and can enjoy our game room and the cool terrace overlooking the Mediterranean<li> <ul><p>Sounds good Apply now Were looking forward to getting to know you<p><p><strong>Location<strong><p><p><em>Our exceptional offices are in Barcelonas Blue Building right on the citys seafront Besides our stunning views youll enjoy perks such as free fruit snacks and coffee and will be able to take part in our game competitions<em><p><p><em>We are an Equal Opportunity Employer and are committed to providing employees with a work environment free of discrimination and harassment<em><p><p><em>The personal data you provide will be used solely to manage your candidacy for the purposes of this position You can exercise your rights of access rectification or cancellation by sending a letter to Avenida Litoral 1214 5ta planta Barcelona 08005 Additionally you can email us at protecciondedatosLeadTechcom including documentation proving your identity<em><p><br><br><div class=h2>About the company<div><br><p>At Leadtech we work hard and play harder Our mission is to empower clients and employees to achieve its goals in the online business world <p><p> Since 2007 we have been fostering innovative and creative techniques across a multitude of industries making us pioneers in online project management<p><p> Leadtech is dedicated to constant improvement as well as inspiring new ideas and methods daily for both the world in which we live and the future to come We think big and work bigger and thats why we do business internationally with over 100 passionate professionals who speak over 15 languages fluently <p><p>A global team of focused experts in a range of fields We analyze we socialize we write we code we design we calculate we decide we collaborate we generate we engage we program we create The real question is what dont we do <p><p><br><p><p> With a truly modern approach to company culture our values diversity flexibility and an active workplay balance are what make Leadtech unique<p><img src=httpsremotivecomjobtrack1906835blankgifsource=publicapi alt=>
Head of Product (Dating App)
Company: Social Discovery Group
Location: Georgia, Spain, Serbia, Cyprus
Posted Apr 15, 2024
<p> <p> <p><a href=httpssocialdiscoverygroupcomaboutus rel=nofollow><strong>Social Discovery Group<strong> <a>is the worlds largest group of social discovery companies which unites <strong>more than 50 brands<strong> For <strong>more than 20 years <strong>we have been creating premium international dating services and social discovery apps with a focus on video streaming AI technologies entertainment and game mechanics Our product portfolio includes <strong>Datingcom Cupid Media Dil Mil and many others<strong> The products are already used by more than 500 million users in 150 countries around the world <p> <p>SDG<strong> <a href=httpssocialdiscoverygroupcominvestments rel=nofollow>Invests<a> <strong>in social discovery technology startups around the world <a href=httpssocialdiscoverygroupcominvestments rel=nofollow><strong>Our Investments<strong><a> include <p> <p><strong>Open AI Patreon Flo RAW EVA AI Clubhouse Magnet Woebot Flure <strong><strong>Astry<strong><strong> Coursera Academia Harbour Space Auto1 DocSend AppAnnie Rapyd Boom Supersonic Trading View KHealth and many others<strong><p> <p>We solve the problem of loneliness isolation and disconnection with the help of digital reality<p> <p>Our digital nomad team of <strong>more than 800 professionals <strong>works all over the world Our international team of likeminded people and professionals solves ambitious daily tasks and creates truly global products We value focusing on results a proactive approach and we are always looking for new and unconventional ideas<p> <p>Our teams of digital nomads live and work remotely from <strong>Cyprus Malta the USA Thailand Indonesia Hong Kong Australia Poland Israel Türkiye Latvia and many others<strong><p> <p>We are looking for a Head of Product<strong> <strong><strong><em>for one of our investment products<em><strong><strong> <strong>The product<strong> <strong>is a leading player in the online dating scene renowned for its commitment to mindful connections With a user base of over 15 million across key regions like the United States UK Canada France and Australia offers a refreshing alternative to traditional dating apps Its methodical matchmaking system provides users with one carefully chosen match per day emphasizing quality over quantity<p> <p><strong>Your main tasks will be<strong><p> <ul style=> <li style=>Develop and execute the overall product strategy in alignment with the companys vision and goals<li> <li style=>Lead the team to prioritize features enhancements and bug fixes based on customer feedback market trends and business objectives<li> <li style=>Drive the product roadmap ensuring timely delivery of highquality features and improvements<li> <li style=>Define and track key product metrics analyze data to gain insights and iterate on the product to optimize performance and user satisfaction<li> <li style=>Manage human and financial resources <li> <li style=>Create implement and execute efficient processes to achieve key business and product goals<li> <li style=>Serve as a key spokesperson for the product internally and externally effectively communicating product vision strategy and value proposition to the key stakeholders<li> <ul> <p><strong>We expect from you<strong><p> <ul style=> <li style=>Proven experience in product management within B2C products in related industries dating social connections entertainment industries on international markets with a focus on the USA Englishspeaking tier 1 countries Europe<li> <li style=>Previous PampL management experience is a must<li> <li style=>Leadership experience managing teams of 20+ people<li> <li style=>Financial planning product pitching<li> <li style=>Ability to formulate product and marketing strategy<li> <li style=>Demonstrated success in achieving positive unit economics product profitability and key metrics boost<li> <li style=>Experience scaling businesses<li> <li style=>Strong leadership qualities proactive approach and ability to take ownership of the final outcome<li> <li style=>Background in product analytics UXUI design skills market research would be a significant plus<li> <li style=>Fluent English language proficiency<li> <ul> <p><strong>What do we offer<strong><strong><br><strong><p> <ul style=> <li style=><strong>REMOTE OPPORTUNITY<strong> to work full time<li> <li style=><strong>7 wellness days per year<strong> time off that can be used to deal with household issues to lie down and recover without taking sick leave<li> <li style=><strong>Bonuses up to $5000 <strong>for recommending successful applicants for positions in the company<li> <li style=>Full payment for <strong>professional training international conferences and meetings<strong><li> <li style=>Corporate discount for <strong>English lessons<strong><li> <li style=><strong>Health benefits <strong>If you are not eligible for Corporate Medical Insurance the company will compensate up to $1000 gross per year per employee according to the paychecks This can be spent on selfpurchase of health insurance or on doctors fees for yourself and close relatives spouse children<li> <li style=><strong>Workplace organization <strong>The company provides all employees with an equipped workplace and all the necessary equipment table armchair wifi etc in the locations where we have offices or coworking In the other locations the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years according to the paychecks This money can be spent on the rent of the coworking room on equipping the working place at home desk chair Internet etc during those 3 years<li> <li style=><strong>Internal gamified gratitude system <strong>receive bonuses from colleagues and exchange them for time off merch team building activities massage certificates etc <li> <ul> <p><strong>Sounds good Join us now<strong> <p> <img src=httpsremotivecomjobtrack1906788blankgifsource=publicapi alt=>
Customer Support Engineer
Company: qatium
Location: Spain
Posted Apr 23, 2024
<p dir=ltr><strong>Salary 35K 45K EUR<strong><p> <p dir=ltr><strong>Remote 100<strong><p> <p dir=ltr><strong>30H Week<strong><br><br><p> <div class=h1 dir=ltr>What is Qatium<div> <p dir=ltr>Qatium is an easytouse water management platform for utilities of all sizes We have roots in Valencia and a presence around the world<p> <p dir=ltr>Our SaaS solution gives operations amp planning teams full visibility to run their water networks effortlessly in an open digital environment The objective <strong>make the best use of a scarce and vital resource water<strong><p> <p dir=ltr>Our product is a SaaS solution created to analyze water distribution networks and help operators optimize their network performance The objective make the best use of a scarce and vital resource water<p> <p dir=ltr>Up to 50 of clean water may get lost before it reaches the tap Qatiums mission is to create tools that can help in making the management of water infrastructure more efficient<br><br><p> <p style=maxwidth 433px width 100><img height=217 src=httpslh7usgoogleusercontentcomBApTaIV4H4x78aAYrm90OHzwdxJCESfMFA7BkYs0BzEdaICs5iteFLtGyfdwqXSuPSpWQtIFwLyKU9HNu1urRJfOayHlW63tJukEQhTkPGMrpnAOK2O07y1EHQ2d2eMiYE5KEPMhYq1KPx5yDs style=maxwidth 433px width 100 width=433><p> <p><br><p> <p dir=ltr>We are 100 remote and work 30h per week Sounds good Keep reading 👇<br><p> <div class=h1 dir=ltr>What about Qatiums challenges<div> <p dir=ltr><strong>We have no choice but to innovate<strong><p> <p dir=ltr>Qatium is competing face to face against heavy desktop applications but as a web application<p> <p dir=ltr>In order to succeed we have to use the resources provided by the browser to their full potential Also most of the apps logic runs in the browser there is no backend<p> <p dir=ltr>Were building a completely new product building the tools and frameworks that make Qatium possible <br><br><p> <p dir=ltr><strong>We apply high quality engineering<strong><p> <p dir=ltr>Qatium is not a simple CRUD You will face complex problems related to hydraulic simulation handling GIS data and realtime graphical representation among others Qatium is able to ingest and transform data from hundreds of sensors in real time<br><br><p> <p dir=ltr><strong>Qatium needs to convey a lot of information simultaneously<strong><p> <p dir=ltr>We are building a single software package for users with different expertise levels inside the water industry All of this built over an interactive map We learn from our users to provide them with the information they find more useful at every moment in time<br><br><p> <p dir=ltr><strong>We are continuously discovering our path<strong><p> <p dir=ltr>Being a new product our future is yet to be built We have the responsibility of transforming our product vision into software that is useful for our users relying on their feedback<p> <p dir=ltr>We participate in the whole product cycle<p> <p dir=ltr>We are organized as a single autonomous product team including people with different backgrounds and expertise levels<p> <div class=h1 dir=ltr>How will your onboarding be<div> <p><strong>First Month<strong> <p> <p dir=ltr>You will meet and work with all your teammates You will be assigned a buddy who will help you in your <a href=httpsqatiumgithubiohandbookpeopleonboardinghtml rel=nofollow>onboarding<a> finding answers to all these questions What does each colleague do Where can I find useful documentation What is the support process like<br><br><strong>Third Month<strong><p> <p dir=ltr>You will be fully familiar with the work methodology and culture Also you will have a comprehensive understanding of the organizations objectives and the strategies to be followed to achieve them <p> <p dir=ltr>The application wont have any secrets for you and will be able to answer internal and external queries about Qatium functionalities and that will be part of your daily responsibilities<br><br><strong>Sixth Month<strong><p> <p dir=ltr><em>You will be able to create new processes and improve existing ones in tight collaboration with the success and product teams being responsible for their design and implementation<em><p> <p dir=ltr><em>You will clearly understand all product and functional requirements and how they interact with other tech stack components<em><p> <div class=h1 dir=ltr>What can we offer you<div> <p><strong>Schedule<strong><br><p> <p dir=ltr>Our product team works <strong>30 hours per week<strong> distributed in 6 hours per day from Monday to Friday Usually from 800h to 1400h aligned in the CETCEST timezone UTC+1UTC+2<br><p> <p><strong>Professional growth <strong><br><p> <p dir=ltr>We take care of our employees We know that keeping updated is very important for our team and it is also essential in order to continue creating the best product possible For this reason<br><p> <ul style=><li dir=ltr style=><p dir=ltr>We <strong>organize study groups<strong> to learn together about different topics which will allow us to improve our product<p><li><li dir=ltr style=><p dir=ltr>You will <strong>have a <strong><a href=httpsqatiumgithubiohandbookculturelearningbudgethtml rel=nofollow><strong>learning budget<strong><a> at your disposal which can be used to purchase books course materials attend conferences etc<p><li><li dir=ltr style=><p dir=ltr>We have a <strong>mentoring program<strong> available to help you grow in your career<p><li><ul> <p dir=ltr>We have a <strong>clear ladder with levels<strong> and each level has a specific salary For this vacancy we are looking for people with solid experience so will be aligned with the top levels of the ladder There are several salary steps determined by each team members impact on the product and the team <em>Take a look at our hiring section in our <em><a href=httpsqatiumgithubiohandbookpeoplehiringhtml rel=nofollow><em>handbook<em><a><em><em><p> <p dir=ltr>Salary levels for this vacancy for 30 hours per week equivalent to 40 hours in parentheses are<br><p> <ul style=><li dir=ltr style=><p dir=ltr><strong>35000€<strong> equivalent to 47000 € for 40 hours per week<p><li><li dir=ltr style=><p dir=ltr><strong>40000€<strong> equivalent to 53000 € for 40 hours per week<p><li><li dir=ltr style=><p dir=ltr><strong>45000€<strong> equivalent to 60000 € for 40 hours per week<p><li><ul> <p dir=ltr>Qatiums level is based on impact within the organization If you are curious you can find our <a href=httpsqatiumgithubiohandbookpeopleprogressionframeworkhtml rel=nofollow>progression framework<a><br><p> <div class=h2 dir=ltr>Diversity<div> <p dir=ltr>We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment<p> <div class=h1 dir=ltr>Recruitment Process<div> <p dir=ltr>Our recruitment process is designed to be quick and transparent We want our candidates to be 100 sure of joining Qatium and for this reason we believe in transparency <p> <p dir=ltr>After the CV screening if your profile matches our requirements you will have a first interview with the People Operations team 30 minutes Once that one is done and if continuing the process you will have another interview to meet the team 1 hour We like to make them in pairs to present the Qatium mission how we work tell you our challenges and check the candidate experience and expectations<p> <p dir=ltr>You can see all the details in the <a href=httpsqatiumgithubiohandbookpeoplehiringhtml rel=nofollow>recruitment process section<a> in our handbook<br><p><div class=h1 dir=ltr>Whats your part in this<div> <p dir=ltr>Our customer success team members are passionate about serving others clientfocused and dedicated to helping all users succeed As a Customer Support Engineer you will be the first line of support for our clients In this role you will work closely with our success and dev teams to quickly and efficiently identify solve or properly direct our clients questions and concerns<p> <ul style=><li dir=ltr style=><p dir=ltr>Ensure customer tickets are addressed and resolved in a timely manner<p><li><li dir=ltr style=><p dir=ltr>Proactively engage with users having issues and keep them informed of the development of solutions should those lengthen<p><li><li dir=ltr style=><p dir=ltr>Resolve customer requests and support issues via inbound call outbound followups email andor chat<p><li><li dir=ltr style=><p dir=ltr>Triage issues detected from application usage<p><li><li dir=ltr style=><p dir=ltr>Diagnostic issues and find workarounds if possible<p><li><li dir=ltr style=><p dir=ltr>Engage with the development team to escalate bugs problems or missing information<p><li><li dir=ltr style=><p dir=ltr>Identify resolve and or escalate risks that may impact the business to the success team<p><li><li dir=ltr style=><p dir=ltr>Maintain documentation in troubleshooting or Help Center articles <p><li><li dir=ltr style=><p dir=ltr>Provide product and customer experience feedback to the product team<p><li><li dir=ltr style=><p dir=ltr>Assist in the development of new processes process documentation training and client communications to improve the support process along the customer journeys onboarding training escalation etc<p><li><li dir=ltr style=><p dir=ltr>Participate in technical discussions with multifunctional teams<p><li><li dir=ltr style=><p dir=ltr>Help establish internal SLAs<p><li><li dir=ltr style=><p dir=ltr>You provide guidance and best practice advice while answering product and developer oriented questions relating to our APIs Frameworks and SDKs key in the near future<p><li><ul> <div class=h1 dir=ltr> Who can join us<div> <ul style=><li dir=ltr style=><p dir=ltr>At least 3 years of relevant work experience<p><li><li dir=ltr style=><p dir=ltr>You have <strong>experience working in Startup environments<strong> or highly complex technical product companies<p><li><li dir=ltr style=><p dir=ltr>You must be fluent in written <strong>and <strong>spoken English and Spanish German is a plus<p><li><li dir=ltr style=><p dir=ltr>Passion for helping people<p><li><li dir=ltr style=><p dir=ltr>Good communication skills writing and speaking<p><li><li dir=ltr style=><p dir=ltr>Driven to grow and take on new responsibilities <p><li><li dir=ltr style=><p dir=ltr>True team player Good interpersonal skills and ability to work in a team of diverse skills<p><li><li dir=ltr style=><p dir=ltr>Strong attention to detail organization skills with an ability to stay focused on assigned tasks <p><li><li dir=ltr style=><p dir=ltr>Ability to learn and work effectively in a virtual environment<p><li><li dir=ltr style=><p dir=ltr>A quick thinker and a fast learner with the ability to work in a rapidly changing environment<p><li><li dir=ltr style=><p dir=ltr>Knowledge of monitoring and observability best practices and ability to suggest improvements in this topic to development teams<p><li><li dir=ltr style=><p dir=ltr>Able to understand scripts and code to run internal scripts for support tasks<p><li><li dir=ltr style=><p dir=ltr>You must be willing to work remotely<p><li><ul> <p dir=ltr>At this time we are only able to provide official employment status to residents of Spain All other candidates join our team as a parttime or fulltime independent contractor and are responsible for paying any taxes or fees where they reside<p> <p dir=ltr>We encourage all qualified candidates regardless of whether they meet every listed requirement to apply for this position If you are passionate about helping create tools to make the best use of water and you believe you can make a meaningful contribution to our team we want to hear from you We are committed to providing equal opportunities for all applicants and welcome individuals from diverse backgrounds<br><p> <img src=httpsremotivecomjobtrack1907775blankgifsource=publicapi alt=>
Customer Service Agent: Korean (night shift)
Company: Feverup
Location: Spain
Posted Apr 20, 2024
<div class=contentintro><p><span style=fontweight>Hi were <a href=22httpsfeverupcom22 rel=nofollow target=blank>Fever<a><span><span style=fontweight><br><span><span style=fontweight>Were excited you are checking out this job offer<span><span style=fontweight><br><span><p> <p><span style=fontweight>We are <span><em><span style=fontweight>the<span><em><span style=fontweight> leading global liveentertainment discovery tech platform with a clear mission <span><strong>to democratize access to culture and entertainment <strong><p> <p><span style=fontweight>How do we achieve our mission Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience <span><p> <p><span style=fontweight>Sounds amazing right <span><p><div><p><span style=fontfamily><strong>About the role<strong><span><p> <p><span style=fontfamily>We love our customers and always aim to provide the best service If you like working at home this job is for you <br><span><p> <p><strong>INFO The Schedule for the nightshift position is midnight 1200 am to 0800 am 5 daysweek with 30 minutes of break<strong><p> <p><span style=fontfamily>You will be expected to<span><p> <ul style=> <li style=><span style=fontfamily>Customer Service by email phone or social media for solving any incidents generated<span><li> <li style=><span style=fontfamily>Managing incoming calls and chats and customer service inquiries<span><li> <li style=><span style=fontfamily>Provide accurate valid and complete information by using the right methodstools<span><li> <li style=><span style=fontfamily>Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions process customer accounts and file documents<span><li> <li style=><span style=fontfamily>Follow communication procedures guidelines and policies<span><li> <li style=><span style=fontfamily>Take the extra mile to engage customers<span><li> <li style=><span style=fontfamily>As the resolutions of incidents are not constant parallel work for the Department of Operations will be performed<span><li> <ul> <p><span style=fontfamily><strong>About you<strong><span><p> <ul style=> <li style=><span style=fontfamily>Previous experience in User Support or Customer Service positions are highly valuable<span><li> <li style=><span style=fontfamily>Previous experience using Zendesk is preferred<span><li> <li style=><strong><span style=fontfamily>High Korean level oral amp written and fluent in Spanish or English<span><strong><li> <li style=><span style=fontfamily>Skilled at planning organizing prioritizing and executing simultaneous tasks<span><li> <li style=><span style=fontfamily>Have good communication and interpersonal skills<span><li> <li style=><span style=fontfamily>Are a solutionoriented and reliable professional<span><li> <li style=><span style=fontfamily>Are incredibly detailorientated with excellent timemanagement skills<span><li> <li style=><span style=fontfamily>Are flexible Everything can change very quickly and you know how to adapt<span><li> <li style=><span style=fontfamily>Have excellent interpersonal and communication skills<span><li> <li style=><span style=fontfamily>Be decisive and organized<span><li> <li style=><span style=fontfamily>Love being part of a dynamic team in a growing company<span><li> <li style=><span style=fontfamily>Candidates must reside in Spain<span><li> <ul> <p><span style=fontfamily>You can expect to join a group of diverse hardworking team players where a cultural fit is someone willing to stay humble and learn and can work nimbly We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences<span><p> <p><span style=fontfamily>This role is located in<strong> Spain<strong><span><p> <p><span style=fontfamily><strong>Benefits amp Perks<strong><span><p> <ul style=> <li style=><span style=fontfamily>Home office<span><li> <li style=><span style=fontfamily>Great work environment with a young international team of talented people to work with<span><li> <li style=><span style=fontfamily>Possibility to receive in advance part of your salary by Payflow<span><li> <li style=><span style=fontfamily>40 discount on all Fever events and experiences <span><li> <li style=><span style=fontfamily>Health Insurance<span><li> <li style=><span style=fontfamily>Gympass Membership<span><li> <ul><div class=contentconclusion><p>Thank you for considering joining Fever We cannot wait to learn more about you<p> <p>If you want to learn more about us <a class=clink href=22httpsnewsroomfeverupcomenUS22 rel=nofollow target=blank>Fevers Blog<a> | <a href=22httpstecheu20230202feverraises110millioninnewroundat18billionvaluation22 rel=nofollow target=blank>TechEu<a> |<a class=clink href=22httpstechcrunchcom20190804datadriveneventsdiscoveryandplanningstartupfeverraises35millionledbyrakuten22 rel=nofollow target=blank>TechCrunch<a><p> <p>Fever is committed to creating an inclusive and diverse workspace where everyones background and ideas count Our main goal is to find the best possible talent regardless of place of birth racial or ethnic origin gender gender identity religion opinion sexual orientation disability pregnancy marital status age or caring responsibilities We encourage everyone to apply<p> <p>If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey<p> <p>If you want to know more about how Fever processes your personal data click here <a href=22httpsdocsgooglecomdocumentde2PACX1vSifdHjgsYCu8G4EqRPpNv7ASWLTsf4e20v0xUA0LJjFMg57pvMpZcayzTKqNIHZrNG1Ek6jKLBtaLpub22 rel=nofollow target=blank>Fever Candidate Privacy Notice<a><p><div><img src=httpsremotivecomjobtrack1906749blankgifsource=publicapi alt=>