Welcoming And Helpful Attitude Toward Guests And Other Team Members Jobs

1,890,688 open positions · Updated daily

Demand is soaring—with 1,206 open positions, hospitality employers are prioritizing roles that embody a welcoming and helpful attitude toward guests and teammates. The industry’s post‑pandemic recovery has spurred hotels and resorts to invest in tech‑enabled guest services, from AI‑powered chatbots to contactless check‑in kiosks, creating a surge in opportunities for professionals who combine interpersonal warmth with digital fluency.

Positions in this category range from Front Desk Agent and Guest Relations Specialist to Concierge and Guest Experience Manager. Typical duties include greeting guests, managing reservations in PMS systems like Opera or Maestro, resolving complaints via CRM tools such as Salesforce or Zendesk, upselling amenities, and using mobile apps to deliver personalized recommendations. Virtual Guest Assistants handle inquiries and support across multiple channels, often from remote locations.

Salary transparency is especially valuable here because compensation varies widely across regions, property types, and service levels. Clear pay data empowers hospitality professionals to negotiate fairly, benchmark against peers, and align career moves with earning potential—critical in an industry where pay gaps can be subtle.

Influencer & KOL Marketing Manager

Company: Kraken

Location: APAC

Posted Nov 25, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products, prioritize security, education, and client support. The company is fully remote with a diverse global team and is seeking an experienced influencer marketing professional to execute global initiatives and drive brand awareness and product adoption.

Paid Campaign Manager

Company: Cloudbeds

Location: Remote

Posted Nov 25, 2025

Cloudbeds is seeking an experienced Paid Campaign Manager to join their Marketing Operations team. The role involves managing global paid media campaigns, building ABM-style campaigns, optimizing budget pacing, collaborating with external partners, and experimenting with nontraditional demand generation tactics. The ideal candidate should have 5+ years of B2B SaaS paid media experience, strong budget management skills, familiarity with various ad platforms, and proficiency in Salesforce, Google Tag Manager, and data analysis tools.

Salesforce Business Analyst

Company: Guidehouse

Location: USA

Posted Nov 25, 2025

The job description outlines the role of a Salesforce consultant who will engage with customers, understand their business needs, and design and implement Salesforce solutions. The ideal candidate should have a degree, at least 7 years of IT experience, 3 years of Salesforce experience, and 2 current Salesforce certifications. The role involves working with declarative tools, data migrations, custom development, and training end users. The position offers a competitive salary range and a comprehensive benefits package.

Lead Corporate Systems Engineer

Company: Green Dot Corporation

Location: USA

Posted Nov 25, 2025

Green Dot is seeking a Lead Corporate Systems Engineer to own and enhance enterprise services platforms. The role involves designing, administering, and optimizing core applications across hybrid cloud environments, championing AI-driven efficiency, translating business requirements into technical solutions, leading technical projects, providing advanced troubleshooting, implementing security best practices, and mentoring junior engineers. The company offers a Work from Anywhere model and values diversity and inclusion.

Manager - Workforce Management Systems & Support

Company: Netflix

Location: Remote

Posted Nov 25, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Manager Workforce Management Systems & Support role is responsible for designing, implementing, and supporting the global WFM technology strategy and roadmap. The role involves collaborating with various teams to optimize forecasting, staffing, resource planning, and operational excellence across global contact centers.

Sr. BSA/AML Quality Assurance Analyst

Company: Green Dot Corporation

Location: USA

Posted Nov 25, 2025

Green Dot is seeking an experienced BSAAML Quality Assurance Analyst to support their efforts in ensuring compliance with Anti-Money Laundering (AML) regulations. The role involves performing quality assurance reviews on SARs and NoSAR investigations, assessing the accuracy of investigation documentation, identifying trends and patterns in alerts and SARs, and collaborating with cross-functional teams to recommend enhancements to AML monitoring systems. The company offers a Work from Anywhere model and values diversity and inclusion.

Senior Solutions Architect - Optimization

Company: D-Wave Quantum

Location: Remote

Posted Nov 24, 2025

This job description outlines a role focused on developing quantum optimization solutions for customer applications, requiring expertise in Python and optimization tools. The position emphasizes collaboration with internal teams and external customers, along with technical leadership and project delivery. It highlights DWave's commitment to innovation, inclusivity, and employee growth through competitive compensation and a supportive work environment.

Senior Product Designer - Live

Company: Netflix

Location: Remote

Posted Nov 25, 2025

Netflix is expanding its global entertainment offerings with opportunities to innovate in broadcast television and streaming experiences. The role emphasizes collaboration, user-centric design, and strategic growth while providing competitive compensation and comprehensive benefits. The company highlights its inclusive culture and commitment to diversity.

Associate Technical Support Engineer

Company: Recharge

Location: Remote

Posted Nov 25, 2025

This job description outlines a Technical Support role with responsibilities including customer support via multiple channels, shift work for 24/7 coverage, and requirements for technical expertise and communication skills. It details compensation ranges and expectations for the position.

PPC Marketing Specialist

Company: Netwrix

Location: Philippines

Posted Nov 25, 2025

Netwrix seeks a strategic PPC specialist to drive growth, emphasizing innovation, collaboration, and employee development. The role offers competitive benefits and a supportive culture.

Sales Enterprise Account Executive, Growth and Acquisition - Healthcare

Company: Blackbaud

Location: USA

Posted Nov 25, 2025

The role is for an Enterprise Account Executive with experience selling software solutions in the Healthcare sector. The candidate will be responsible for the full sales cycle, exceeding sales quotas, and engaging with technical and executive team members. The ideal candidate should have 8+ years of software sales experience in the Healthcare marketplace and a proven history of consistent overquota achievement.

Senior Build & Release Engineer - Star Trek Fleet Command

Company: Scopely

Location: Remote

Posted Nov 24, 2025

Scopely is seeking a Senior Build and Release Engineer to join their Star Trek Fleet Command team. The role involves working with a team of engineers, setting up and maintaining build systems, automating build processes, managing the build pipeline, and collaborating with cross-functional teams. The ideal candidate should have experience in build and release roles, knowledge of version control systems and build management tools, and a strong understanding of software build and release processes.

Frequently Asked Questions

What salary ranges can I expect at different seniority levels?
Entry‑level Front Desk Agents earn $24,000–$34,000 annually. Mid‑level Guest Relations Specialists typically receive $35,000–$48,000. Senior Guest Experience Managers command $55,000–$78,000, with bonuses tied to guest satisfaction scores and occupancy rates.
What skills and certifications are required?
Candidates should master PMS platforms (Opera, Maestro, RMS), CRM suites (Salesforce, Zendesk), and mobile guest‑app integrations. Certifications such as Certified Guest Service Professional (CGSP), Hospitality Operations Specialist (HOS), or a language proficiency badge (e.g., Spanish Level B2) are highly regarded.
Can I work remotely in this field?
Fully remote roles exist for Virtual Guest Assistants, Remote Support Specialists, and certain CRM‑based customer success positions. On‑site roles—Front Desk, Concierge, and in‑person Guest Experience Manager—require physical presence but may offer hybrid shifts in larger properties.
What career progression paths exist?
Typical trajectory: Front Desk Agent → Guest Relations Specialist → Concierge → Guest Experience Manager → Operations Manager → Director of Guest Experience. Each step adds responsibility for service strategy, team leadership, and data‑driven guest insights.
What industry trends are shaping this sector?
Key trends include AI‑driven personalization engines, mobile‑first booking and check‑in, contactless payment and room access, sustainability initiatives (e.g., carbon‑offset programs), and advanced analytics to track NPS and operational efficiency.

Related Pages