Welcoming And Helpful Attitude Toward Guests And Other Team Members Jobs

1,890,688 open positions · Updated daily

Demand is soaring—with 1,206 open positions, hospitality employers are prioritizing roles that embody a welcoming and helpful attitude toward guests and teammates. The industry’s post‑pandemic recovery has spurred hotels and resorts to invest in tech‑enabled guest services, from AI‑powered chatbots to contactless check‑in kiosks, creating a surge in opportunities for professionals who combine interpersonal warmth with digital fluency.

Positions in this category range from Front Desk Agent and Guest Relations Specialist to Concierge and Guest Experience Manager. Typical duties include greeting guests, managing reservations in PMS systems like Opera or Maestro, resolving complaints via CRM tools such as Salesforce or Zendesk, upselling amenities, and using mobile apps to deliver personalized recommendations. Virtual Guest Assistants handle inquiries and support across multiple channels, often from remote locations.

Salary transparency is especially valuable here because compensation varies widely across regions, property types, and service levels. Clear pay data empowers hospitality professionals to negotiate fairly, benchmark against peers, and align career moves with earning potential—critical in an industry where pay gaps can be subtle.

Staff Data Scientist

Company: Andela

Location: Remote

Posted Nov 24, 2025

Andela is a global talent marketplace connecting top remote technical talent with companies. They leverage AI to enhance talent matching and client engagement. The company seeks a Staff Data Scientist to lead advanced statistical modeling and generative AI initiatives, driving innovation in talent marketplace platforms.

Medical Director

Company: Modern Health

Location: USA

Posted Nov 24, 2025

Modern Health is seeking a part-time Medical Director with psychiatry expertise to oversee high-quality psychiatric care and medical management across their digital mental health platform. The role involves clinical oversight, regulatory compliance, customer engagement, cross-functional collaboration, and industry leadership. The position is pivotal in shaping psychiatric service delivery and advancing Modern Health's reputation in the market.

Technical Program Manager - PMO

Company: GitLab

Location: Remote

Posted Nov 24, 2025

The role is for a Technical Program Manager to lead and contribute to cross-functional initiatives within GitLab's Engineering division. The position involves managing strategic technical programs, collaborating with stakeholders, driving program planning and execution, and fostering asynchronous communication. The ideal candidate should have 2-4 years of experience in technical program management or related roles, strong written communication skills, and the ability to work independently in a remote setting.

VP, Engineering

Company: Nutrafol

Location: USA

Posted Nov 24, 2025

Nutrafol is seeking a Vice President of Engineering to lead their engineering department, set technical vision, and drive innovation. The role involves building and leading an efficient engineering organization, overseeing the complete technology stack, and developing frontend, backend, and operations teams. The ideal candidate should have extensive experience in full-stack engineering, leadership, and managing engineering teams.

Software Engineer - Security Assurance

Company: Grafana Labs

Location: USA

Posted Nov 24, 2025

The job posting is for a Software Engineer Security Assurance position at Grafana Labs, a 100% remote company. The role involves building and maintaining security observability, compliance, and control management systems. The ideal candidate should have experience in security programs, knowledge of security standards, and strong interpersonal skills. The company values agile principles, open communication, and an OSS-first mindset.

Associate Security Detection Engineer - Signals Engineering

Company: GitLab

Location: Remote

Posted Nov 24, 2025

The role involves joining the Signals Engineering team at GitLab to build and maintain a best-in-class signal development and detection engineering program. The team focuses on writing, maintaining, and testing threat detections with an emphasis on automation, LLM-aided efficiencies, and behavioral analysis. The ideal candidate should have experience in SOC detection engineering, incident response, or maintaining GitLab, along with an interest in cloud technologies, AI, and advanced detection capabilities.

Sr Security Assurance Engineer - Third Party Risk Management

Company: Databricks

Location: India

Posted Nov 24, 2025

The Databricks Security Assurance Team is seeking a Senior Security Assurance Engineer to help manage third-party security risk and achieve third-party certifications. The role involves operating and maturing the third-party risk management program, performing security assessments and audits, and supporting program metrics. The ideal candidate should have a bachelor's degree in Computer Science or related field, 7+ years of security experience with at least 3 years in third-party risk management, and experience working with internal legal teams and vendor security questionnaires.

Senior Director of Reals

Company: Modern Health

Location: USA

Posted Nov 24, 2025

The company is seeking a Senior Director of Renewals to own and drive the renewal strategy for their client base. The role involves building and executing strategies to protect and grow recurring revenue, leading and inspiring a team, developing a proactive renewal playbook, using data to inform decisions, forecasting accurately, identifying expansion opportunities, leveraging insights, being customer-centric, and partnering for growth. The ideal candidate should be a strategic leader, customer-obsessed, results-driven, proactively oriented, data-driven, familiar with the US healthcare ecosystem, analytical and insightful, a strong communicator, a team builder, and operationally excellent.

Business Intelligence Data Developer

Company: Guidehouse

Location: Remote

Posted Nov 24, 2025

The job posting is for a Business Intelligence Data Developer position in a GCP environment. The role involves designing data models, migrating transformations to BigQuery, collaborating with teams, and modernizing legacy applications. The position requires 6+ years of IT experience, BigQuery expertise, and knowledge of BI tools. The annual salary range is $113,000 to $188,000.

Product Manager (Clinical & AI Imaging)

Company: Henry Schein One

Location: Remote

Posted Nov 24, 2025

This job offers a Product Manager role with opportunities to shape dental tech innovations, collaborate across teams, and enjoy competitive compensation and benefits.

Senior Database Automation Engineer

Company: Upwork

Location: Remote

Posted Nov 24, 2025

Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and a data infrastructure team focused on database engineering and automation. The role involves designing and implementing Python-based automation frameworks, collaborating with infrastructure teams, optimizing database performance, and participating in on-call shifts. Upwork values diversity, inclusion, and offers opportunities to work on challenging projects with a supportive global team.

Sales Development Representative - Segment

Company: Twilio

Location: Remote

Posted Nov 24, 2025

The job posting is for a Sales Development Representative position at Twilio Segment. The role involves researching and generating prospective customers, breaking into new markets, achieving sales goals, and working closely with Account Executives. The company values diverse experiences and encourages everyone who meets the qualifications to apply.

Frequently Asked Questions

What salary ranges can I expect at different seniority levels?
Entry‑level Front Desk Agents earn $24,000–$34,000 annually. Mid‑level Guest Relations Specialists typically receive $35,000–$48,000. Senior Guest Experience Managers command $55,000–$78,000, with bonuses tied to guest satisfaction scores and occupancy rates.
What skills and certifications are required?
Candidates should master PMS platforms (Opera, Maestro, RMS), CRM suites (Salesforce, Zendesk), and mobile guest‑app integrations. Certifications such as Certified Guest Service Professional (CGSP), Hospitality Operations Specialist (HOS), or a language proficiency badge (e.g., Spanish Level B2) are highly regarded.
Can I work remotely in this field?
Fully remote roles exist for Virtual Guest Assistants, Remote Support Specialists, and certain CRM‑based customer success positions. On‑site roles—Front Desk, Concierge, and in‑person Guest Experience Manager—require physical presence but may offer hybrid shifts in larger properties.
What career progression paths exist?
Typical trajectory: Front Desk Agent → Guest Relations Specialist → Concierge → Guest Experience Manager → Operations Manager → Director of Guest Experience. Each step adds responsibility for service strategy, team leadership, and data‑driven guest insights.
What industry trends are shaping this sector?
Key trends include AI‑driven personalization engines, mobile‑first booking and check‑in, contactless payment and room access, sustainability initiatives (e.g., carbon‑offset programs), and advanced analytics to track NPS and operational efficiency.

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