Welcoming And Helpful Attitude Toward Guests And Other Team Members Jobs

1,890,688 open positions · Updated daily

Demand is soaring—with 1,206 open positions, hospitality employers are prioritizing roles that embody a welcoming and helpful attitude toward guests and teammates. The industry’s post‑pandemic recovery has spurred hotels and resorts to invest in tech‑enabled guest services, from AI‑powered chatbots to contactless check‑in kiosks, creating a surge in opportunities for professionals who combine interpersonal warmth with digital fluency.

Positions in this category range from Front Desk Agent and Guest Relations Specialist to Concierge and Guest Experience Manager. Typical duties include greeting guests, managing reservations in PMS systems like Opera or Maestro, resolving complaints via CRM tools such as Salesforce or Zendesk, upselling amenities, and using mobile apps to deliver personalized recommendations. Virtual Guest Assistants handle inquiries and support across multiple channels, often from remote locations.

Salary transparency is especially valuable here because compensation varies widely across regions, property types, and service levels. Clear pay data empowers hospitality professionals to negotiate fairly, benchmark against peers, and align career moves with earning potential—critical in an industry where pay gaps can be subtle.

Data Science Lead - Guest Funnel Science

Company: Airbnb

Location: USA

Posted Nov 23, 2025

The Community You Will Join is a Senior Staff Data Scientist role at Airbnb, focusing on using AI and causal inference to understand user behavior and build data products for a personalized experience. The role involves leading innovation efforts, shaping data strategy, collaborating with product teams, and demonstrating expertise in user behavior and sequence datasets in a marketplace setting.

Senior/Associate Fire Engineer – Expert Witness

Company: Jensen Hughes

Location: UK,Ireland

Posted Nov 23, 2025

Jensen Hughes is a global leader in fire protection engineering, risk analysis, and related security fields. They have a strong commitment to employee growth, trust, and integrity. The company offers a wide range of services and collaborates with clients to solve complex safety and security challenges.

Manager, Software Engineering - Expressive AI

Company: Figma

Location: Remote

Posted Nov 23, 2025

The Expressive AI team at Figma is responsible for applying generative AI models to design problems. The manager will lead a team of engineers to integrate AI techniques into creative workflows, partner with cross-functional teams, and hire/manage a team of engineers. The role requires experience in engineering management, AI advancements, and cross-functional collaboration.

Business Development Representative - Backstage

Company: Spotify

Location: USA

Posted Nov 23, 2025

Spotify's Backstage platform is a leading open-source solution for developer portals, offering opportunities to enhance microservices and infrastructure. The company seeks a Business Development Representative to expand its customer base, with a focus on B2B sales and technology-driven growth. Benefits include competitive compensation, equity, and a strong emphasis on inclusivity and innovation.

Staff Salesforce Engineer - CRM Systems

Company: GitLab

Location: Remote

Posted Nov 23, 2025

The role is for a Staff Salesforce Developer to lead development of complex solutions for the Lead-to-Cash ecosystem, drive Go-To-Market initiatives, and partner with business leaders. The ideal candidate has 6+ years of Salesforce development experience, expertise in Apex, LWC, and SOQL, and a track record of building enterprise-grade applications.

Platform Accounting Analyst

Company: Kraken

Location: Remote

Posted Nov 23, 2025

Kraken promotes crypto adoption with a global team, offering roles in finance and accounting. The company emphasizes innovation, collaboration, and mission-driven work in blockchain technology.

Enterprise Sales Development Representative

Company: Avive

Location: USA

Posted Nov 23, 2025

Avive Solutions Inc is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share. They are on a mission to change the leading cause of death in the United States, sudden cardiac arrest, by innovating AED technology coupled with a first-of-its-kind software platform solution. The Enterprise SDR role is responsible for pipeline growth by identifying and developing new business opportunities with large enterprises, conducting high-volume outbound outreach, and setting qualified meetings.

Website Marketing Manager

Company: Code.org

Location: Remote

Posted Nov 23, 2025

Code.org is seeking a Website Marketing Manager to support their digital engagement strategy. The role involves website management, SEO, analytics, conversion optimization, and cross-functional collaboration. The ideal candidate should have a bachelor's degree, 5+ years of experience, and strong skills in UX/UI, SEO, and web performance tools.

Platform Accounting Analyst

Company: Kraken

Location: Remote

Posted Nov 23, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer various products and services, and are seeking a Platform Accounting Analyst to support month-end close and reporting, digital asset reconciliations, and financial reporting compliance.

Customer Support Specialist I

Company: SQUIRE

Location: USA

Posted Nov 23, 2025

SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company offers a Customer Support Specialist I position to assist customers and their clients, with a focus on providing timely assistance and troubleshooting issues. SQUIRE values diversity and provides equal employment opportunities.

Intern Social Media Manager

Company: WeLearn

Location: Latin America

Posted Nov 23, 2025

WeLearn is a fast-growing startup founded by former Google and Facebook strategists. They partner with content creators and influencers, supporting them in running their businesses. The company is looking for talented and driven individuals to join their vibrant team. They offer a freelance contract with the possibility of transitioning to a full-time long-term role after successful completion of the internship.

Marketing Manager - Incentives

Company: CALSTART

Location: USA

Posted Nov 23, 2025

CALSTART is a mission-driven organization focused on transportation decarbonization and clean air. The Marketing Manager Incentives role involves developing and implementing marketing strategies to promote zero-emission vehicle initiatives and incentive programs. The position requires strong marketing skills, project management experience, and a passion for sustainability.

Frequently Asked Questions

What salary ranges can I expect at different seniority levels?
Entry‑level Front Desk Agents earn $24,000–$34,000 annually. Mid‑level Guest Relations Specialists typically receive $35,000–$48,000. Senior Guest Experience Managers command $55,000–$78,000, with bonuses tied to guest satisfaction scores and occupancy rates.
What skills and certifications are required?
Candidates should master PMS platforms (Opera, Maestro, RMS), CRM suites (Salesforce, Zendesk), and mobile guest‑app integrations. Certifications such as Certified Guest Service Professional (CGSP), Hospitality Operations Specialist (HOS), or a language proficiency badge (e.g., Spanish Level B2) are highly regarded.
Can I work remotely in this field?
Fully remote roles exist for Virtual Guest Assistants, Remote Support Specialists, and certain CRM‑based customer success positions. On‑site roles—Front Desk, Concierge, and in‑person Guest Experience Manager—require physical presence but may offer hybrid shifts in larger properties.
What career progression paths exist?
Typical trajectory: Front Desk Agent → Guest Relations Specialist → Concierge → Guest Experience Manager → Operations Manager → Director of Guest Experience. Each step adds responsibility for service strategy, team leadership, and data‑driven guest insights.
What industry trends are shaping this sector?
Key trends include AI‑driven personalization engines, mobile‑first booking and check‑in, contactless payment and room access, sustainability initiatives (e.g., carbon‑offset programs), and advanced analytics to track NPS and operational efficiency.

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