Welcoming And Helpful Attitude Toward Guests And Other Team Members Jobs

1,890,688 open positions · Updated daily

Demand is soaring—with 1,206 open positions, hospitality employers are prioritizing roles that embody a welcoming and helpful attitude toward guests and teammates. The industry’s post‑pandemic recovery has spurred hotels and resorts to invest in tech‑enabled guest services, from AI‑powered chatbots to contactless check‑in kiosks, creating a surge in opportunities for professionals who combine interpersonal warmth with digital fluency.

Positions in this category range from Front Desk Agent and Guest Relations Specialist to Concierge and Guest Experience Manager. Typical duties include greeting guests, managing reservations in PMS systems like Opera or Maestro, resolving complaints via CRM tools such as Salesforce or Zendesk, upselling amenities, and using mobile apps to deliver personalized recommendations. Virtual Guest Assistants handle inquiries and support across multiple channels, often from remote locations.

Salary transparency is especially valuable here because compensation varies widely across regions, property types, and service levels. Clear pay data empowers hospitality professionals to negotiate fairly, benchmark against peers, and align career moves with earning potential—critical in an industry where pay gaps can be subtle.

Senior Platform Engineer

Company: The Motley Fool

Location: USA

Posted Nov 23, 2025

The Motley Fool is a financial services company focused on helping people make better investment decisions through transparency and education. They seek a Senior Platform Engineer with expertise in cloud infrastructure, automation, and DevOps to modernize their platform and optimize operations. The role emphasizes collaboration, innovation, and a strong work-life balance, with a competitive salary range of $160,000-$190,000.

Head of Revenue Operations

Company: Mapbox

Location: USA

Posted Nov 23, 2025

This job description highlights Mapbox's leadership in real-time location technology and seeks a strategic Rev Ops leader to drive sales growth through data analytics, forecasting, and cross-functional collaboration. The role emphasizes innovation, operational excellence, and a fast-paced pre-IPO environment with competitive compensation and a commitment to diversity.

Staff Data Scientist - Personalization & Shopping

Company: Pinterest

Location: Remote

Posted Nov 23, 2025

Pinterest is a leading visual search and discovery platform with a strategic focus on Shopping. The company is seeking a Staff Data Scientist to advance Shopping by developing methods and models to explain content promotion, working cross-functionally, and driving product innovation. The role requires 7+ years of experience, strong quantitative skills, and expertise in recommendation systems and causal inference.

Channel Program Lead - Alliances & Channels

Company: Stripe

Location: USA

Posted Nov 23, 2025

Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The Alliances & Channels A&C team is responsible for building a vibrant ecosystem of partners to accelerate Stripe's mission. The role described is a strategic leadership position responsible for taking a new channel strategy from concept to a global revenue-generating program, owning the business case, partner experience, and leading cross-functional teams to bring two critical new partner motions to market.

Senior Go-to-Market (RevOps) Engineer

Company: Skedda

Location: Europe

Posted Nov 23, 2025

Skedda offers a competitive salary, flexible work, and a collaborative environment. The role involves developing software and contributing to product improvements. The company emphasizes quality, ownership, and innovation.

Senior Manager - Operations Enablement

Company: Alma

Location: USA

Posted Nov 23, 2025

The job posting is for a Senior Manager Operations Enablement role at Alma, a company that supports mental health insurance providers. The role involves leading a team of enablement professionals, designing and executing scalable enablement strategies, and partnering with various teams to drive performance and impact. The ideal candidate should have experience in learning and development, people management, and be passionate about mental health and diversity, equity, and inclusion.

Senior Quality Engineer (iOS)

Company: Goodnotes

Location: Singapore

Posted Nov 23, 2025

Goodnotes is a company that believes in unleashing the potential of individuals by merging human creativity with AI capabilities. They aim to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. The company values include dreaming big, building great things, operating like an owner, winning like a sports team, learning and growing fast, and sharing passion. They are looking for a Quality Engineering team member to join their PSM Performance Stability Monitoring squad, focusing on performance, stability, and automation for their iOS and cross-platform applications.

Lead Counsel - Privacy

Company: HubSpot

Location: USA

Posted Nov 23, 2025

HubSpot is seeking a lead counsel for privacy, data protection, and security to provide strategic advice, monitor emerging laws, lead compliance efforts, and partner with regulators. The role requires deep knowledge of global privacy regulations, experience with AI governance, and strong communication skills.

Staff Machine Learning Engineer - Ads Targeting

Company: Reddit

Location: USA

Posted Nov 23, 2025

Reddit is evolving its mission to bring community belonging and empowerment to everyone. The company is focused on providing a delightful and relevant experience to users, including in its Ads products. The year ahead is busy, and Reddit is looking for Ads Targeting ML engineers to design and implement ML systems for improving targeting products.

Engineering Manager - Software Supply Chain Security: Auth Infrastructure

Company: GitLab

Location: USA

Posted Nov 23, 2025

The role of Engineering Manager for the Auth Infrastructure team at GitLab involves leading a team to build and scale the authentication infrastructure layer, focusing on distributed systems, proxy technologies, and infrastructure security. The role emphasizes team health, hiring, and collaboration with other teams to ensure seamless integration across GitLab's architecture.

Account Executive - SMB

Company: Sprout Social

Location: Australia

Posted Nov 23, 2025

Sprout Social is seeking a highly driven, collaborative, and tech-savvy SMB Account Executive to join their Sales team in New South Wales or Victoria, Australia. The role involves driving new business, generating pipeline coverage, using solution-based value selling, partnering with team members, and owning performance metrics. The company offers a supportive environment for career growth and development.

Staff Full-Stack Engineer

Company: Upwork

Location: Latin America

Posted Nov 23, 2025

Upwork is a global work marketplace connecting businesses with skilled professionals. The company is investing in AI-powered matchmaking and recommendation infrastructure. The job posting is for a contract position focused on designing and implementing core systems for AI-powered matchmaking, with responsibilities including system design, architectural decisions, and mentoring engineers.

Frequently Asked Questions

What salary ranges can I expect at different seniority levels?
Entry‑level Front Desk Agents earn $24,000–$34,000 annually. Mid‑level Guest Relations Specialists typically receive $35,000–$48,000. Senior Guest Experience Managers command $55,000–$78,000, with bonuses tied to guest satisfaction scores and occupancy rates.
What skills and certifications are required?
Candidates should master PMS platforms (Opera, Maestro, RMS), CRM suites (Salesforce, Zendesk), and mobile guest‑app integrations. Certifications such as Certified Guest Service Professional (CGSP), Hospitality Operations Specialist (HOS), or a language proficiency badge (e.g., Spanish Level B2) are highly regarded.
Can I work remotely in this field?
Fully remote roles exist for Virtual Guest Assistants, Remote Support Specialists, and certain CRM‑based customer success positions. On‑site roles—Front Desk, Concierge, and in‑person Guest Experience Manager—require physical presence but may offer hybrid shifts in larger properties.
What career progression paths exist?
Typical trajectory: Front Desk Agent → Guest Relations Specialist → Concierge → Guest Experience Manager → Operations Manager → Director of Guest Experience. Each step adds responsibility for service strategy, team leadership, and data‑driven guest insights.
What industry trends are shaping this sector?
Key trends include AI‑driven personalization engines, mobile‑first booking and check‑in, contactless payment and room access, sustainability initiatives (e.g., carbon‑offset programs), and advanced analytics to track NPS and operational efficiency.

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