Welcoming And Helpful Attitude Toward Guests And Other Team Members Jobs

1,890,688 open positions · Updated daily

Demand is soaring—with 1,206 open positions, hospitality employers are prioritizing roles that embody a welcoming and helpful attitude toward guests and teammates. The industry’s post‑pandemic recovery has spurred hotels and resorts to invest in tech‑enabled guest services, from AI‑powered chatbots to contactless check‑in kiosks, creating a surge in opportunities for professionals who combine interpersonal warmth with digital fluency.

Positions in this category range from Front Desk Agent and Guest Relations Specialist to Concierge and Guest Experience Manager. Typical duties include greeting guests, managing reservations in PMS systems like Opera or Maestro, resolving complaints via CRM tools such as Salesforce or Zendesk, upselling amenities, and using mobile apps to deliver personalized recommendations. Virtual Guest Assistants handle inquiries and support across multiple channels, often from remote locations.

Salary transparency is especially valuable here because compensation varies widely across regions, property types, and service levels. Clear pay data empowers hospitality professionals to negotiate fairly, benchmark against peers, and align career moves with earning potential—critical in an industry where pay gaps can be subtle.

Commercial Account Executive - Mid-Market

Company: GitLab

Location: USA

Posted Nov 21, 2025

The text describes the role of MidMarket Account Executives at GitLab, who are the primary point of contact for prospective and existing customers. They manage a broad book of business, work closely with other teams, and are responsible for meeting or exceeding quotas while fostering strong customer relationships. The role requires excellent communication, negotiation, and presentation skills, as well as experience with SaaS sales and Git software development tools.

Licensed Child & Adolescent Therapist

Company: Fort Health

Location: USA

Posted Nov 21, 2025

Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a comprehensive support system. The company is hiring remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and a supportive work environment.

Licensed Child & Adolescent Therapist

Company: Fort Health

Location: USA

Posted Nov 21, 2025

Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a support system combining digital tools and virtual clinicians. The company is seeking remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and support from dedicated front desk and care management teams.

Industry Architect - New AI Cybersecurity Concept

Company: Red Cell Partners

Location: USA

Posted Nov 21, 2025

Red Cell is seeking an Industry Architect to lead a new cybersecurity concept with a path to become the future technical founder. The role involves monitoring emerging technologies, collaborating with engineering, developing product roadmap and go-to-market strategies, and engaging prospective customers. The ideal candidate has an entrepreneurial mindset, experience building AIML systems, and strong research and communication skills.

Senior Backend Engineer (Ruby) - Tenant Scale, Geo

Company: GitLab

Location: North America,Latin America,EMEA

Posted Nov 21, 2025

The role of a Senior Backend Engineer on the Geo team involves driving the development of scalable and performant product features for GitLab Replication, Disaster Recovery, and Backup & Restore. The engineer will lead technical initiatives, mentor team members, and actively learn from customer experience to guide the team in supporting customer needs. The role requires extensive experience with Ruby on Rails, PostgreSQL, and designing fault-tolerant distributed systems.

Strategic Finance Associate - Corporate Finance & Systems

Company: Mercury

Location: USA

Posted Nov 21, 2025

Mercury seeks a Strategic Finance team member to build financial models and processes, emphasizing innovation and efficiency in financial reporting and decision-making. The role involves owning FP&A tools, designing automations, and enabling strategic financial decisions while contributing to the company's growth and operational excellence.

Video Production Assistant

Company: MissionWired

Location: USA

Posted Nov 21, 2025

MissionWired is a wholly integrated direct marketing agency for nonprofits and Democratic organizations. They help partners create revolutionary fundraising strategies, tell big stories, and have a positive impact on the world. The company has converted over $45 billion in donations and worked with various nonprofit organizations and political campaigns.

Technical Project Manager - Growth

Company: Kraken

Location: USA

Posted Nov 21, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The Technical Project Manager role involves driving end-to-end execution of complex cross-functional technical projects, coordinating teams, and improving internal workflows.

Staff Machine Learning Engineer - Community Support Engineering

Company: Airbnb

Location: Remote

Posted Nov 21, 2025

The text discusses the Community Support Products (CSP) Machine Learning team at Airbnb, which is responsible for driving customer support initiatives using generative AI technologies. The team develops and enhances various AI models, ML services, and tools to provide an intelligent, scalable, and exceptional service experience. The role requires a PhD or Masters degree in CS or equivalent experience, 6+ years of ML engineering experience, and a deep passion for building efficient and scalable ML-powered products. The team values diversity and inclusion, and Airbnb is committed to providing a disability-inclusive application and interview process.

Product Designer - Benefits

Company: Gusto, Inc.

Location: Canada

Posted Nov 21, 2025

This job posting describes a Senior Staff Product Designer role at Gusto, focusing on designing a new Benefits product with AI integration. The position emphasizes collaboration across teams, creating human-centric experiences, and shaping AI-native systems. It highlights opportunities to influence product strategy and deliver measurable impact while maintaining ethical and trustworthy experiences for small businesses.

Senior Solutions Architect

Company: Degreed

Location: USA

Posted Nov 21, 2025

Degreed is seeking a Senior Solutions Architect to help redefine how the world learns. The role involves bridging technology and strategy, partnering with sales to design solutions for enterprise and midmarket clients. The ideal candidate will have deep technical fluency, strong business acumen, and experience in sales engineering, enterprise sales support, and client partnership. The position reports to the Head of Global Business Solutions, Americas.

Sr. Product Manager - Data & Interoperability

Company: CareMessage

Location: Remote

Posted Nov 21, 2025

CareMessage is seeking a Senior Product Manager to lead the Clinical Data and Interoperability verticals. The role involves owning product strategy, execution, and building data infrastructure to measure Health Equity impact. The ideal candidate is a strong communicator, self-starter, and passionate about solving healthcare problems. They should have experience in B2B health technology, clinical data, and interoperability. The role offers a salary of $164,000 per year and emphasizes remote work and diversity.

Frequently Asked Questions

What salary ranges can I expect at different seniority levels?
Entry‑level Front Desk Agents earn $24,000–$34,000 annually. Mid‑level Guest Relations Specialists typically receive $35,000–$48,000. Senior Guest Experience Managers command $55,000–$78,000, with bonuses tied to guest satisfaction scores and occupancy rates.
What skills and certifications are required?
Candidates should master PMS platforms (Opera, Maestro, RMS), CRM suites (Salesforce, Zendesk), and mobile guest‑app integrations. Certifications such as Certified Guest Service Professional (CGSP), Hospitality Operations Specialist (HOS), or a language proficiency badge (e.g., Spanish Level B2) are highly regarded.
Can I work remotely in this field?
Fully remote roles exist for Virtual Guest Assistants, Remote Support Specialists, and certain CRM‑based customer success positions. On‑site roles—Front Desk, Concierge, and in‑person Guest Experience Manager—require physical presence but may offer hybrid shifts in larger properties.
What career progression paths exist?
Typical trajectory: Front Desk Agent → Guest Relations Specialist → Concierge → Guest Experience Manager → Operations Manager → Director of Guest Experience. Each step adds responsibility for service strategy, team leadership, and data‑driven guest insights.
What industry trends are shaping this sector?
Key trends include AI‑driven personalization engines, mobile‑first booking and check‑in, contactless payment and room access, sustainability initiatives (e.g., carbon‑offset programs), and advanced analytics to track NPS and operational efficiency.

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